--- title: Remote Desktop Services Reviews meta_title: 'Remote Desktop Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Remote Desktop Services works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 141 scale: '5' date_modified: '2026-06-19' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Remote Desktop Services Reviews **Vendor:** Microsoft **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.5/5.0 **Total Reviews:** 141 ## About Remote Desktop Services Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments. - Session Virtualization: Multiple users can run applications on a single server, each in their own isolated session, optimizing resource utilization. - RemoteApp Programs: Applications can be delivered seamlessly to users' devices, appearing as if they are running locally, enhancing user experience. - Secure Connections: RDS employs encryption and authentication protocols to ensure secure data transmission and protect against unauthorized access. - Load Balancing: Distributes user sessions across multiple servers to maintain performance and reliability. - Integration with Active Directory: Simplifies user management and access control by leveraging existing directory services. Primary Value and Solutions Provided: Remote Desktop Services addresses the need for businesses to provide employees with secure, remote access to applications and desktops, regardless of their location. By centralizing computing resources, RDS reduces hardware costs, simplifies IT management, and enhances data security. It supports remote work initiatives, enables efficient resource utilization, and ensures that users have consistent access to the tools they need to perform their tasks effectively. ## Remote Desktop Services Pros & Cons **What users like:** - Users value the **easy setup** of Remote Desktop Services, praising its user-friendly interface for quick installation. (1 reviews) - Users find the **user-friendly interface** of Remote Desktop Services easy to navigate and setup efficiently. (1 reviews) ## Remote Desktop Services Reviews ### 1. Easy Remote Connectivity and Control with Remote Desktop Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Remote Desktop Services?** Remote Desktop Services is used to take control of another system with the same network to take remote connectivity **What do you dislike about Remote Desktop Services?** If both the users are using the screen that is taken control, then control might shuffle over the screen and it will confuse at some point, its a monotonic control **What problems is Remote Desktop Services solving and how is that benefiting you?** Without the physical presence of users we can easily take remote access of their screen ### 2. UP Cloud better platform for your IT needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Remote Desktop Services?** Good provider to setup RDS with user friendly interface **What do you dislike about Remote Desktop Services?** nothing I feel that everything is fine, and helpful material is available in runtime issues **What problems is Remote Desktop Services solving and how is that benefiting you?** UP cloud is good platform for our IT needs, and we are configuring the RDS very easily ### 3. Remote Desktop Services **Rating:** 5.0/5.0 stars **Reviewed by:** Varun Preet S. | Windows Systems Operations Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Remote Desktop Services?** Remote Desktop Service is an essential tool for remote access management providing improved security and reducing the risk of unauthorized access. RDS offers a user-friendly interface and has been widely adopted for its practicality. Robust customer support ensures users receive timely assistance with troubleshooting and guidance. **What do you dislike about Remote Desktop Services?** Users who are new to remote desktop environments may face a learning curve in adapting to the technology and its features. Frequent use of the service can significantly contribute to overcoming this challenge. **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote Desktop service is the primary tool I use to access remote servers for troubleshooting and management. RDS solutions are also scalable and help to accommodate the changing needs of organizations as they grow. ### 4. Good program that allows secure remote access, improving collaboration and work flexibility. **Rating:** 4.5/5.0 stars **Reviewed by:** Milton S. | Associate Creative Project Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Remote Desktop Services?** I like the Remote Desktop Services program for its ability to facilitate remote access securely and efficiently. The ability to work anywhere, centralized management, and reliable performance make my experience smooth and productive. **What do you dislike about Remote Desktop Services?** The reliance on a dependable Internet connection is something I occasionally find bothersome, even though I recognize the advantages of Remote Desktop Services. Weak connection conditions make remote work less smooth and might lead to a frustrating experience. That being said, the application performs exceptionally well when the connection is robust. **What problems is Remote Desktop Services solving and how is that benefiting you?** I have overcome unstable connectivity challenges when using Remote Desktop Services, which I resolved by improving my connection. Benefits include the flexibility to work from anywhere, centralized administration that simplifies tasks, and secure access to resources. Overall, it optimizes my productivity and collaboration. ### 5. Friendly Connect Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Manish T. | Incident Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Remote Desktop Services?** The best feature of remote connection is that we can connect anywhere through the internet and this benefits every employee, especially in getting IT support to work in less time. Remote connection is a feature that helps the user to work easily and isolate the issues of the end user from any location in the world **What do you dislike about Remote Desktop Services?** Nothing dislike. It access quickly, securely and reliably. **What problems is Remote Desktop Services solving and how is that benefiting you?** We can remotely access devices that are malfunctioning or which need to diagnosed and fix problem without having to go the end user location. This save both user and technicians timw and get the device back on work as soon as possible. ### 6. Remote Desktop Services is other name for monopoly and trust **Rating:** 5.0/5.0 stars **Reviewed by:** Muzaffarhusain S. | Sr Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Remote Desktop Services?** Whenever, wherever I am, it is the best option using which I can connect to my office computer and servers. The best part is I can access my local machine's resources like Mic, Printers, and Webcam on the remote machine. I have been using it for more than 20 years since the era of Windows XP. It is a great tool. I can't imagine my work without it. Very easy to implement and use. No expertise is needed. **What do you dislike about Remote Desktop Services?** Maximum 2 connections are possible which is a drawback **What problems is Remote Desktop Services solving and how is that benefiting you?** On my work-from-home days, I can easily connect to my office machine to work on it. ### 7. It is very easy to take remote desktop and assist the user to resolve the issue **Rating:** 5.0/5.0 stars **Reviewed by:** siva s. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Remote Desktop Services?** It very easy to take control and flexibility. **What do you dislike about Remote Desktop Services?** Some time unable to connect, may be some bug **What problems is Remote Desktop Services solving and how is that benefiting you?** Easily take screen share of the user to resolve the issue via Remote desktop. ### 8. Remote Desktop Services make it easy to do any task remotly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Remote Desktop Services?** We can easily connect to colleagues' office computers and help them fix an issue that is hard to solve over a call. **What do you dislike about Remote Desktop Services?** It still needs optimization. They need to make more people aware of it as most scams happen using this service. **What problems is Remote Desktop Services solving and how is that benefiting you?** Help me to connect to the client's computer and understand what kind of problem they are facing and help them if possible. I can type on his computer with my keyboard which makes it faster. ### 9. Remote Desktop Services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Remote Desktop Services?** with the help of remote desktop service we can do our job from anywhere. this is essentially helpful interms of hybrid/ work from home. remote desktop service is very convenient and easy. **What do you dislike about Remote Desktop Services?** while using this we need to face connection issues. Although the Internet has no interruption, remote desktop service loses connection. while working it dropped the connection due to this we need to set up the same again and again. **What problems is Remote Desktop Services solving and how is that benefiting you?** I did my most of the work with the help of remote desktop service in the pandemic/ Hybrid time. Without the remote option, sometimes I feel that we can lose our jobs. ### 10. Connect and Access **Rating:** 5.0/5.0 stars **Reviewed by:** sachin s. | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2023 **What do you like best about Remote Desktop Services?** it is the software that provide you very easily access of remote system when ever you needed and you can accesss from anywhere , one of the best applicaton when you are doing work from home. **What do you dislike about Remote Desktop Services?** using it from very long time nice application not a big issue found with it till now **What problems is Remote Desktop Services solving and how is that benefiting you?** i am using it to access my clients server ,office system and other system when ever there is any requirement of this type of works. ### 11. All togeter it was a nice experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Remote Desktop Services?** Best part of remote desktop service is that we can access sverthing remotely which helps us cut down the responce time **What do you dislike about Remote Desktop Services?** At certain instences when there is a dependency over other teammate the work tends to get delayed. **What problems is Remote Desktop Services solving and how is that benefiting you?** It helps in reducing responce time and better accibilty and understanding for the clients. ### 12. Exploring the Pros and Cons of Remote Desktop Services **Rating:** 5.0/5.0 stars **Reviewed by:** Sateesh C. | Team Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Remote Desktop Services?** I like its features, Centralized Management, Security, Scalability, and Session Virtualization. **What do you dislike about Remote Desktop Services?** It requires sufficient bandwidth, and performance may be affected if the network connection is not robust. **What problems is Remote Desktop Services solving and how is that benefiting you?** With the RDS is useful for us in various fields like Consistent User Experience, Security and Data Protection, Resource Sharing and Efficiency, Remote Access and Mobility, Centralized Application Management, etc. ### 13. "Access machine securely by remote Desktop Service" **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh S. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2023 **What do you like best about Remote Desktop Services?** 1. Access RDp Machine securely by attended and unattended mode. 2. I like Unattended mode most because you don't need to wait to accept your request to access remote machine. 3. You can access machine from anywhere. 4. Secure and reliable perfornmance increase productivety. **What do you dislike about Remote Desktop Services?** I don't feel any disklike for this remote access service. **What problems is Remote Desktop Services solving and how is that benefiting you?** Accessing Remote Desktop Machine using Remote Desktop Service. File Transfer. Communication with end user. ### 14. Easy life **Rating:** 5.0/5.0 stars **Reviewed by:** lasha k. | Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2023 **What do you like best about Remote Desktop Services?** Due to work, I have to work remotely for years now, and it makes my work much easier. I depend 100 percent on this service **What do you dislike about Remote Desktop Services?** Very rarely, but sometimes there are disconnections and I have to restart the compute **What problems is Remote Desktop Services solving and how is that benefiting you?** I work online and do the work for which I had to travel a long distance. I save time, energy and nerves ### 15. it was really good experience, **Rating:** 5.0/5.0 stars **Reviewed by:** Seema B. | Technical Lead Azure Stack and AWS, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Remote Desktop Services?** the service was fast and reliable no issue while using the rdp user friendly and easy to use **What do you dislike about Remote Desktop Services?** nothing as such, even a layman can easily use it who is not technical **What problems is Remote Desktop Services solving and how is that benefiting you?** outlook, internet issues software installation vm related issues ### 16. IT's awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh Kumar P. | Software Engineer II (G1), Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Remote Desktop Services?** easily accessable , in window as well linux accessable , smothness,secure **What do you dislike about Remote Desktop Services?** sometime slow , sometime limitation user only **What problems is Remote Desktop Services solving and how is that benefiting you?** its secure and reliable, data is private in the remote server only, large data can easily transfer to the server ### 17. Reasons to use **Rating:** 4.5/5.0 stars **Reviewed by:** THEJAS K. | Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Remote Desktop Services?** It's a robust product,user friendly, security compliance is good **What do you dislike about Remote Desktop Services?** Holds record of the user and collects the logs **What problems is Remote Desktop Services solving and how is that benefiting you?** Its helping in terms of connectivity issue and packet drop challenges ### 18. Best solution for Work from home **Rating:** 4.0/5.0 stars **Reviewed by:** karunendra D. | Senior Embedded Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Remote Desktop Services?** It takes just few seconds to connect to Remote PC **What do you dislike about Remote Desktop Services?** Few short cut keys will not work for Remote PC **What problems is Remote Desktop Services solving and how is that benefiting you?** I often login to remote PC which is located in office lab whenever I am doing WFH ### 19. Take Everything with You **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Remote Desktop Services?** Wherever I am, I am able to access whatever files I need. When you need something, it doesn't matter where you are, as long as you have a computer, laptop, phone, etc. you have all your files. **What do you dislike about Remote Desktop Services?** You get logged out quite easily if not constantly using. I find this to be frustrating. **What problems is Remote Desktop Services solving and how is that benefiting you?** I am able to get into all of my files and don't have to be in front of my computer. I can literally be anywhere, connect to Wi-Fi and all my files are with me. ### 20. Excellent user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Bilal K. | Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Remote Desktop Services?** It's easy to use and a user friendly and liked it **What do you dislike about Remote Desktop Services?** It's not user friendly and gets disconnected frequently **What problems is Remote Desktop Services solving and how is that benefiting you?** Connect to server and manage it ### 21. Very useful for organizational consistency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Remote Desktop Services?** It's a secure means of maintaining consistency for each user in an organization. Very helpful tool, facilitates collaboration with other individuals throughout the organization as well . **What do you dislike about Remote Desktop Services?** It's difficult to install and not standalone **What problems is Remote Desktop Services solving and how is that benefiting you?** Common pool of applications needed by staff of the organization. It would be extremely painful to individually install apps onto each desktop ### 22. Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Subhadip N. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Remote Desktop Services?** I love the Interface of the application. **What do you dislike about Remote Desktop Services?** I think need to improve the connectivity **What problems is Remote Desktop Services solving and how is that benefiting you?** To connect the other desktop remotely ### 23. My experience with the G2 product was great. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Remote Desktop Services?** Remote Desktop Services is a great platform to use machines over the internet. The work and files are easily accessible from anywhere in the world. **What do you dislike about Remote Desktop Services?** Till now I haven't found any major issue. **What problems is Remote Desktop Services solving and how is that benefiting you?** There we lagging and networking issues with other vendors but Remote Desktop Services has been great. ### 24. Amazing RDS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Remote Desktop Services?** Well, I would say that it's a great feature to access any server or workstation remotely either it is physical or virtual. **What do you dislike about Remote Desktop Services?** It's implementation needs to be improved. **What problems is Remote Desktop Services solving and how is that benefiting you?** It can make every server accessible through remote which is making it very popular and useful. ### 25. Best in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Aneesh N. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Remote Desktop Services?** Actually remote desktop serviece has many best thing likeincreased productivity and efficiency, quick solution with the problem. It is very easy to use. **What do you dislike about Remote Desktop Services?** As it is a remote service the main and the important draw back is the network connectivity which is considered as the technical draw back **What problems is Remote Desktop Services solving and how is that benefiting you?** can save the travel cost as well give time to ourself and family ### 26. Indispensable Remote Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2023 **What do you like best about Remote Desktop Services?** The user experience and ease of use are key factors to the software. **What do you dislike about Remote Desktop Services?** Could be unstable sometimes during a an ongoing session. **What problems is Remote Desktop Services solving and how is that benefiting you?** Tele-troubleshooting. Through remote desktop services, I am able to connect to clients' systems for management and troubleshooting purposes. ### 27. Simply connect and access client server or pc's without compromising on security **Rating:** 4.5/5.0 stars **Reviewed by:** Sabu S. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Remote Desktop Services?** The idea itself is just amazing, we can connect and access an another pc or server through our system from any location. So its an amazing tool for professionals. Also it Doesn't compramize on security and we feel like we have opened a folder or application from our system itself as the connection is buttor smooth when compare this to the other applications like teamviewer, anydesk etc. **What do you dislike about Remote Desktop Services?** The connection is super fast, however the screen we have accessed will display in our system with a lesser resolution than the original resolution. Otherwise no problems found seriously. **What problems is Remote Desktop Services solving and how is that benefiting you?** We know, the companies giving IT services to clients or peoples are mostly getting helps from other IT companies in terms of technical support or customer support. In such scenarios if we are that company providing support, we cannot get permission to direct access on accessing clients servers or pc, the location also matters. So with remote connection we can simply connect to a parental company pc or server and thus by connect with clients/customers and do our works. Even the parental company don't need to woryy as the connection can be securely configured through passwords and can limit the accesses. ### 28. Great way to access remote PC's **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Remote Desktop Services?** 1. The application makes it easy to access the screen of another PC remotely by typing in the IP address of a PC in the network. 2. All the features/customization is easy to understand. The dialog box of the application also opens very quickly. **What do you dislike about Remote Desktop Services?** I have not found anything to dislike in the application except that it can have support for remote access of out of network PC's also without the user having to perform quite a few additional tasks. **What problems is Remote Desktop Services solving and how is that benefiting you?** Accessing remote PC's to perform troubleshooting, accessing data etc. ### 29. Seamless remote desktop service on restricted to certain platform **Rating:** 3.0/5.0 stars **Reviewed by:** Rohit D. | Senior Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2023 **What do you like best about Remote Desktop Services?** Remote desktop service is working very seamlessly, it's a reliable first-party solution. **What do you dislike about Remote Desktop Services?** Limited to Windows pro and enterprise tier, no cross-platform compatibility which makes this almost useless in many cases **What problems is Remote Desktop Services solving and how is that benefiting you?** None, We have a much better solution available in market. ### 30. Remote Desktop Services is most beneficial for authorized software use for authorized personnel. **Rating:** 4.5/5.0 stars **Reviewed by:** Giridhar P. | Sr. Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2022 **What do you like best about Remote Desktop Services?** Remote Desktop services could be enabled when you have limited licenses for a product of use. The main product could be installed on the main server/workstation. The product could be accessed by having this workstation accessed via remote desktop on multiple clients. About 30 employees from our organization access remote desktop at the same time to access products like snowflake, MS Azure servers etc. **What do you dislike about Remote Desktop Services?** The connectivity to Remote desktop servers would need an intermediate gateway like Citrix or similar clients to access the feature. The connection to remote desktop services could break several times in a day as the connectivity is always a bit volatile. The remote desktop server if shutdown accidentally could impact the work for an entire orgnization. **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote Desktop services has enabled our organization to get multiple users to access the same software installed on the main desktop simultaneously. The connection allows for work to proceed in parallel and does the trick to establish client server interface. The connections when established successfully ensures that all the users access the work simultaneously and the most recent update is stored in the server. The maintenance of any tool is easy to install and maintain if it needs to be installed just once on a single node and is accessed on multiple nodes. ### 31. Remote Desktop Services for University Courses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Remote Desktop Services?** I liked that I could access computers on campus from my home and use specific programs required for my courses/assignments. This saved me time and space on my computer **What do you dislike about Remote Desktop Services?** There isn't much I didn't like, except that sometimes the computers/remote desktop would stall if someone didn't log out properly. **What problems is Remote Desktop Services solving and how is that benefiting you?** During COVID-19 pandemic, we were unable to go on campus and use the campus computers with the installed programs. So, we used remote desktop services to access computers on campus for our courses and assignments. This allowed us to complete assignments at home while also saving space on our computer. I have a Apple Mac Pro, so many of the programs used in my geology courses were only suitable for Windows computers. Thus, regardless of the computer that I had, I could access the programs to successfully finish my assignments. ### 32. Connect Your Screen Anywhere In The World **Rating:** 4.5/5.0 stars **Reviewed by:** Taimoor A. | SQA Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Remote Desktop Services?** There are too many things to like the remote desktop service, to can easily connect your pc anywhere in the world and easily securely share the files and quickly. **What do you dislike about Remote Desktop Services?** There is nothing to say dislike in remote desktop but one thing is that when we use this tool fast and efficient, so the network speed is more rapid—otherwise, we facing disconnectivity problem. **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote Desktop Service solves many problems worldwide; we quickly access other pc anywhere, and we readily share our screen, and we also securely share files. That tool is excellent to use. ### 33. Unreliable and inefficient **Rating:** 3.0/5.0 stars **Reviewed by:** Poorna C. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Remote Desktop Services?** 1. I like the fact that remote desktop software is far cheaper than the other remote desktop softwares currently in the market. 2. If you are working remotely and supporting clients in Europe, then remote desktop apps are a must due to gdpr regulations which says that a server cannot be hosted in other continents hence you will not be able to work from your local laptop. 3. Quicker than other remote desktops 4. Calls go smoother and there is no echo in the background unlike other apps **What do you dislike about Remote Desktop Services?** 1. Takes 3-4 tries to login despite having a very reliable internet 2. You only get 1/10th of bandwidth in remote desktop however it works well in terms of speed. It becomes difficult for those who do not have a strong network (less than 5mbps) 3. Several apps like Teams, sticky notes don't work very well in remote desktop. I have seen Teams has an issue of screenshare where I cannot see others sharing their screen. Sticky notes don't load either. 4. Resolution of 1080px720p isn't enough either. It looks like it's running at 480p 5. Constant disconnections make you run towards the IT Helpdesk team for resolution **What problems is Remote Desktop Services solving and how is that benefiting you?** We don't have to get laptops from our clients instead we can work using remote desktop thus saving lot of money to procure new laptops ### 34. Connect to remote services with few and simple steps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Remote Desktop Services?** It is very easy to use, just insert the destination IP or hostname and, if required, the credentials to access the target system, that's all **What do you dislike about Remote Desktop Services?** According to my opinion, there are no weakness points to notify **Recommendations to others considering Remote Desktop Services:** There are no suggestions, just try the solution (free), if you feel good with it, just use it, otherwise try another one **What problems is Remote Desktop Services solving and how is that benefiting you?** We make use of this service to connect, via GUI, to the target machines for maintenance or similar scopes ### 35. Easy Access to Remote Servers **Rating:** 5.0/5.0 stars **Reviewed by:** Mary M. | IT Services Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Remote Desktop Services?** It is easy to use and control to access remote servers. **What do you dislike about Remote Desktop Services?** It kind of gets a little wonky with multiple users, but overall it's fine. **Recommendations to others considering Remote Desktop Services:** Try it out, see if you like it. **What problems is Remote Desktop Services solving and how is that benefiting you?** It allows me to remote into a server from my computer without having to go into the server room. ### 36. Work From Anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2016 **What do you like best about Remote Desktop Services?** I love the ability to RDP into my computer giving me access to all my files & programs at the office even when I'm not there. **What do you dislike about Remote Desktop Services?** I wish RDP would support more than just one monitor. **Recommendations to others considering Remote Desktop Services:** I highly recommend Remote Desktop Services because this allows you to continue to perform your tasks as if you're sitting in your office. **What problems is Remote Desktop Services solving and how is that benefiting you?** RDP gives me the ability to access my work computer as if I'm actually sitting in the office. This way I can do work using the resources of my office computer instead of my personal computer at home. ### 37. Good tool for remote windows management **Rating:** 5.0/5.0 stars **Reviewed by:** Serena H. | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Remote Desktop Services?** The native MacOSX application works really well, I'm actually kind of ashamed of being an engineer and using VMware to open a Windows Virtual Machine and using the remote connection feature built into Windows for almost 2 years before knowing that I could use the native MacOSX app that works exactly the same as the Windows application, functionality-wise with the only minor difference of how command and control keys work in the host machine. **What do you dislike about Remote Desktop Services?** My only complaint is that it was kind of hard to find, not widely known unless you purposely look into it in the App Store or a coworker tells you(like it happened to me) since it is a Microsoft Application you don't have to worry to introduce an extra point of security vulnerabilities **Recommendations to others considering Remote Desktop Services:** You can natively connect from MacOSX without a virtual machine with the App that is available from the App Store. **What problems is Remote Desktop Services solving and how is that benefiting you?** We use a remote server to manage customer networks from behind a hardened central server per customer to increase the difficulty of a potential security breach. ### 38. Remote Desktop is great for troubleshooting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Remote Desktop Services?** We love how our IT guy can take control of our systems and troubleshoot when we need it most. Some of our team is not so technical so this is the perfect solution **What do you dislike about Remote Desktop Services?** I can't think of anything right now because it's such a valuable tool for us. **Recommendations to others considering Remote Desktop Services:** Great to use if you have someone remote who can fix issues **What problems is Remote Desktop Services solving and how is that benefiting you?** The ability for someone to remotely take control of our system to trouble shoot problems with systems and software etc ### 39. Helpful Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Remote Desktop Services?** I like that it works quickly to connect me with my work desktop while I am physically located away from the office on my laptop. **What do you dislike about Remote Desktop Services?** There is nothing I do not like about this platform. **Recommendations to others considering Remote Desktop Services:** Definitely worth purchasing and downloading on personal computer to be able to access work on-the-go. **What problems is Remote Desktop Services solving and how is that benefiting you?** I am able to get work done remotely so I do not have to stay ay the office for extended hours. ### 40. Great tool to connect to a remote server grafically **Rating:** 5.0/5.0 stars **Reviewed by:** Betsy R. | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Remote Desktop Services?** You can control it as if you were physically there as long as you have enough VRAM and a fast internet connection, our main use is to have the servers control the intranet hardware with a 2-factor token and we can connect to them only when inside a VPN with another 2-factor authentication token, there is no such thing as perfect security but you can get very close if you do an onion-like layer authentication. Also, I love that as a bonus you can have the RDP connector directly from Microsoft or in the APP store, convenient and secure. **What do you dislike about Remote Desktop Services?** I don't really see any downsides, it's a good tool for connecting to remote servers and works exactly as expected **Recommendations to others considering Remote Desktop Services:** It is the easiest way to control a Windows Server, no need for third party apps **What problems is Remote Desktop Services solving and how is that benefiting you?** Connecting to different remote servers to perform my job ### 41. Remote Desktop Services amplify the productivity of your employees through remote work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Remote Desktop Services?** Remote Desktop Services promotes security, speed and productivity presented in different departments, because through this tool allows different users belonging to the company to access computers located within the same company through sessions virtues giving our employees the opportunity to work easily without the need to physically attend the company, because also with Remote Desktop Services you can make file transfers to senior managers of the company with specific reports of the activities performed by each employee **What do you dislike about Remote Desktop Services?** As Remote Desktop Services is a remote management application, one of the main disadvantages is that it does not allow for the availability of several monitors connected simultaneously, which in this case does not allow for a conference where the different departments of the company can participate, thus avoiding a face-to-face meeting for the transfer and analysis of some reports **Recommendations to others considering Remote Desktop Services:** Remote Desktop Services is an application that is not very complex and can be used by any type of company that wants to manage its office functions through distance, as well as the generation and transfer of reports obtained from the activities performed without any need for a meeting or face-to-face conversation **What problems is Remote Desktop Services solving and how is that benefiting you?** In our experience so far with Remote Desktop Services has been very useful in relation to the management of all our work in the pandemic situation, thanks to this tool we managed to stay operational in our office functions without the need to attend the headquarters, because with the remote management that provides this application could run at the highest level all functions to keep us updated on all our work in execution ### 42. Great for server and network administration **Rating:** 5.0/5.0 stars **Reviewed by:** Cooper G. | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Remote Desktop Services?** You can connect easily from Linux, Windows, and MacOSX to any Windows server, I use the built-in MacOSX application to connect to servers that control client network infrastructure from a VPN to a local area IP and only from there it's possible to connect to Switches, Routers and the rest of the network core. With this design, it's very hard to get in unless you are the authorized user since it's several layers of authentication. Even if a layer is compromised unless all the others are breached too an attack can't break-in. **What do you dislike about Remote Desktop Services?** Conflicting shortcuts but I think this is more a fault of Apple since command = windows some shortcuts are launched to MacOSX host instead of the remote machine, slightly annoying but easily solvable. **Recommendations to others considering Remote Desktop Services:** As an extra layer of security use the included services instead of a third-party app, I trust TeamViewer to help my mom with her computer problems, but not to manage a whole company network **What problems is Remote Desktop Services solving and how is that benefiting you?** Connecting to remote windows servers and managing services and devices from there ### 43. Mature enterprise grade remote access solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about Remote Desktop Services?** Remote Desktop Services is highly scalable solution for Microsoft Windows - centric organization. RDS is easy to deploy and has multiple configuration guides and guidelines published by Microsoft. Microsoft provides many supported configurations, including deploying RDS VDI from the cloud (MIcrosoft has RDS as a service from Azure, other providers, such as AWS and GCP support Remote Desktop Services deployments as well). Addition of Azure Application Proxy support for RDS webclient is a welcome addition to Microsoft Remote Desktop Services capabilities. **What do you dislike about Remote Desktop Services?** Remote Desktop Services provide limited support for clients on third-party operating systems. Recent developments, such as Remote Desktop Services webclient help alleviate this concern. **Recommendations to others considering Remote Desktop Services:** Review documentation published for Remote Desktop Services by Microsoft. RDS is highly flexible solution, however, there are limitations to its use cases / configuration. **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote Desktop Services allow work force to stay productive and centrally process company's data while working remotely. Remote Desktop Services allow to easily secure and protect company's data inside company's perimeter, while providing end users with data they need to stay productive. ### 44. Remote desktop services is the effective tool for working from home **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Remote Desktop Services?** Remote Desktop services is nowadays a really useful, efficient and rich in functions to work remotely such as file sharing which I consider is of a high level unlike other programs similar to this one with this function you can share files in RDS to different users of a shared device and move files easily from the machine to the devices of a client, allows you to record sessions in an easy and safe way which has helped us to improve our IT practices another point that I consider very positive are the integrations with which Desktop services has since it is a Microsoft product offers other tools such as chat, diagnostics and support systems **What do you dislike about Remote Desktop Services?** In the long time that I have been using this application I have had some problems that I consider are important for its operation firstly with the function of unattended access which is very useful for administrators because it allows us to enter a workstation without permissions however this function is very poor presents errors very often, the session transfer function is complicated and tedious, access outside a different network site is very unsafe unless you can use a VPN and to close the licensing strategy of Microsoft is complicated **Recommendations to others considering Remote Desktop Services:** Tools like Desktop services are indicated for those organizations in which the personnel requires to work very frequently at a distance since it allows the users to have access to all applications to modify data files of their servers without having to leave home for this Desktop services is incredible besides having an excellent price within the market I would not recommend it its function of unattended access because I consider that it still needs improvements as well as also the function of transference of session can become complicated sometimes nevertheless it is nowadays one of the best software at the present time thanks to its utility to decentralize the labor force **What problems is Remote Desktop Services solving and how is that benefiting you?** Remote desktop services is one of the tools frequently used within our organization as it allows us to manage remote access to physical servers, manage servers hosted in the cloud, gives us the opportunity to connect from any computer through many sites even just desktop so that a computer becomes a whole workstation where you can open programs, share files and even control a printer easily and quickly ### 45. Very useful for platforms and network connections. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Remote Desktop Services?** This software has a large number of connections that allow you to connect to other networks easily. It is intended for systematic IT professional administrators who use standalone users to centralize all remote connections and credentials on a unique and innovative platform where people can be safe and secure in their work. It contains a set of features for connecting the necessary systems of internal systems administration. And it keeps safely the data you have registered that giving well stored. **What do you dislike about Remote Desktop Services?** The cost of this application has a high price evaluated since their functions and benefits that they grant towards the companies are expensive and not any company can afford it. the form of very genuine use and of great establishment at the time of the connections is what causes that its value increases much more and is more expensive .another detail is a little heavy this software since it contains the interface many available options that cause to put it a little slow the platform and it does not let work because it is overloaded or it does not respond the page. **Recommendations to others considering Remote Desktop Services:** I recommend this software for your network or connection improvements since it is based on or focused on that type of system helping to improve your network type platforms which will allow you to contain a better navigation towards other networks without alterations or connection problems. And another thing it allows you is that you can use various types of IP from a computer browsing with excellent and good connections for your work and personal use. **What problems is Remote Desktop Services solving and how is that benefiting you?** I use it mainly as a remote connection with enhanced features to increase your connection process to other networks and my team can have a safe, fast and uninterrupted navigation. I have also used it as a solution for IT teams looking to centralize remote connections with good, agile and perfect features to be able to use them for work as a source of great use for my company because of the connections. ### 46. Easy way to login into any Windows remote server **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando R. | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Remote Desktop Services?** Having a jump server easily available from any windows or MacOSX machine with a Gui and being able to use it as easily as if you were physically there. For convenience and security, it's a huge plus that any network deployment needing an extra layer of security can be accessed with a program coming directly from Microsoft and available from the App store of Microsoft store. it hardens the whole deployment and at the same time it's easy enough to use that is not a huge inconvenience. **What do you dislike about Remote Desktop Services?** While I like it very much, a few details like Command and Windows key shortcuts sometimes interfering with each other make it a little annoying to use it in MacOSX but if you are using those commands you already know what you are doing and another way to fire what you need so it's not a big deal. **Recommendations to others considering Remote Desktop Services:** The easiest way to control a Windows server without extra software **What problems is Remote Desktop Services solving and how is that benefiting you?** We control some servers without administrator permissions to access some critical services and add and an extra layer of security with two-factor authentication, basically, it's a useful tool to make everything a little more secure. ### 47. Remote desktop service addresses your controls. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2020 **What do you like best about Remote Desktop Services?** We join works of organizational approaches according to its presentation of corrections of complementation of remote methodological connections in which its disposition of intelligent management and programmatic personalization of connective references of moderation of works extends the strategies of comprehension of personal and direct servers, employing different views that execute processes of admission of resources of redirection of rational use of managerial methods for the client. **What do you dislike about Remote Desktop Services?** When trying to maintain the course of the remote desktop service support, the additional advertising dialogs occupy a large part of the remote functionality panel, being completely saturated with publications referring to business products and services, which makes the system overloaded and begins to emit configuration and projection errors of immediate reach, where a technological efficiency check must be established. **Recommendations to others considering Remote Desktop Services:** The controlled orientations of the remote desktop service software, creates for the users an ability to relate corporate teams of data admission, in which a transformation of the automated work of remote tools management is obtained, building for the clients, planned, ordered and regulated connectivities by a disposition managed by programmatic intelligence directionally verifiable and safe. **What problems is Remote Desktop Services solving and how is that benefiting you?** For my corporation is used the remote desktop system to find programs to execute various controls, in different situations and times, from different computers, with integration systems of versatile tools, with operations combined to a reform of digital layout synchronized by remote locations, distributed and specialized in attending incredible skills of corporate information management. ### 48. You want to work from home without moving Remote Desktop is your best option **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2020 **What do you like best about Remote Desktop Services?** Remote Desktop has a simple and fast interface where you can manage different remote desktop connections this program can get integrated into all versions of Windows which reduces its cost, has an excellent reputation within the business industry as it has existed for a long time and many users are familiar with its operation, has an RDS connection where you can see everything as if you were actually sitting on the computer this is extremely attractive to the user I also think it is a very useful alternative when a user wants to access a program without actually connecting to a server. **What do you dislike about Remote Desktop Services?** Despite being a wonderful program for Windows on Mac leaves much to be desired especially when trying an RDS connection this is not as smooth and fast what can be a problem to train users who use Mac, the reboot process is very slow and can be really tedious, I think they should enhance the speed when accessing a picture or watching a video finally the remote desktop service does not have a visible option to increase or decrease the size of the screen. **Recommendations to others considering Remote Desktop Services:** Remote Desktop can be really useful for people who work in two stations that are in different locations for this I would highly recommend it since you can have employees working both from an office and from their home quickly without having to move from one place to another, companies that want to spend the least on desktop services Remote Desktop is your choice since you can find it in almost all versions of Windows. **What problems is Remote Desktop Services solving and how is that benefiting you?** My organization uses Remote Desktop Services to manage cloud hosted servers, to access a single desktop from multiple devices very useful to train staff remotely, to make use of programs that are hosted on a remote server, I would not recommend running software over WAN connections using Remote Desktop. Remote Desktop is very important to us as we use it to support multiple computers within our organization. ### 49. Locate and establish favorable connections with remote desktop services. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Remote Desktop Services?** The power of remote desktop connectivity link management, has increased the level of quality of work provided by my organization, where by basing my operations with this program has been effective projection of remote reach, formalizing the support of guaranteed connectivity, allowing each work process is done successfully and responsibly, including professionalism of analytical interpretation of device control, its tools being the trigger for progress in my company. **What do you dislike about Remote Desktop Services?** The remote user registration system presents an error in its access functionality, because when the client wants to enter the remote desktop platform the program disables the slot where the password is entered to access the assisted remote control service, evidencing a clear error in its disposition to enter the digital connection service of this software, making it more difficult to enter its programming. **Recommendations to others considering Remote Desktop Services:** You can establish an intelligent connection remotely by objectively interpreting the use of remote users with the software of remote desktop services, by having a quality of joint management of activation of mechanisms for the conformation of remote operations' backup, where these options for establishing screen sharing, promote in its entirety, a multifunctional consolidation of management to digital equipment focus **What problems is Remote Desktop Services solving and how is that benefiting you?** The remote management of digital equipment has provided a strategic accessibility reform within the business environment of my company, facilitating access to various services for remote use, in which the tools of remote technological control order remote desktop service formulated a strong link of progress in managing a proportionate joint action of activities focused on improving the work of the organization. ### 50. RDS Helps my Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Information Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Remote Desktop Services?** It's a fairly easy way to get a lot of employees on remote servers to access all the programs and files they need. **What do you dislike about Remote Desktop Services?** Sometimes it can be a little glitchy to log in. For example, if your wifi goes out for a second, it will discount the RDS for a little while. **Recommendations to others considering Remote Desktop Services:** It's an easy to use system to get people on remote servers. It's user friendly and easy to deploy. **What problems is Remote Desktop Services solving and how is that benefiting you?** The problem RDS solves is allowing employees in all different places to connect to one server to use all our internal programs and access files. We can create several copy cat servers to move people around as need. It is easy to deploy to many people. ## Remote Desktop Services Discussions - [What is Remote Desktop Services used for?](https://www.g2.com/discussions/remote-desktop-services-what-is-remote-desktop-services-used-for) - [What are some benefits of using the Remote Desktop Connection?](https://www.g2.com/discussions/what-are-some-benefits-of-using-the-remote-desktop-connection) - [What is a good remote desktop software?](https://www.g2.com/discussions/remote-desktop-services-what-is-a-good-remote-desktop-software) - [What is Remote Desktop Services role?](https://www.g2.com/discussions/what-is-remote-desktop-services-role) - [What services enable remote desktop?](https://www.g2.com/discussions/what-services-enable-remote-desktop) - [View Remote Desktop Services pricing details and edition comparison](https://www.g2.com/products/remote-desktop-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+18%3A48%3A55+-0500&secure%5Bsession_id%5D=6cf411aa-faf4-4b06-a13c-ca9231435a22&secure%5Btoken%5D=d5bc1721036a0535598a5d1a5da5935e7c0c69ebc86e49eb08c7742852f485f3&format=llm_user) ## Remote Desktop Services Features **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Remote Desktop Services Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,883 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,077 reviews) - [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) - 4.6/5.0 (101 reviews)