---
title: Remote Desktop Service Reviews
meta_title: 'Remote Desktop Service Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how Remote Desktop Service works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 13
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Remote Desktop Service Reviews
**Vendor:** TruGrid  
**Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 13
## About Remote Desktop Service
TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.




## Remote Desktop Service Reviews
  ### 1. Passable Remote Solution

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2021

**What do you like best about Remote Desktop Service?**

Ease of implementation was likely the most attractive portion.

**What do you dislike about Remote Desktop Service?**

Connectivity issues and timeouts created difficulties for users.

**What problems is Remote Desktop Service solving and how is that benefiting you?**

We utilize remote desktop services to import secure data that would otherwise be out of PCI compliance.


## Remote Desktop Service Discussions
  - [How does RDP software work?](https://www.g2.com/discussions/how-does-rdp-software-work)
  - [What is Remote Desktop services used for?](https://www.g2.com/discussions/what-is-remote-desktop-services-used-for)
  - [What are the features of remote access?](https://www.g2.com/discussions/remote-desktop-service-what-are-the-features-of-remote-access)
  - [What is Remote Desktop features?](https://www.g2.com/discussions/what-is-remote-desktop-features)

- [View Remote Desktop Service pricing details and edition comparison](https://www.g2.com/products/remote-desktop-service/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A17%3A17+-0500&secure%5Bsession_id%5D=b2ad91bb-8b99-4690-aa98-5188ef728be1&secure%5Btoken%5D=0cca1ec2feca35c60e23dc16a5726efbdea63b369522ea0afba4b4a6139de997&format=llm_user)

## Remote Desktop Service Features
**Administration**
- Usage Information
- Active Directory Integration
- Diagnostics
- Session Recording
- Session Transfer
- Unattended Access
- File Sharing
- Screen Sharing
- File Transfer
- Third-Party Integrations

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Access/Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Device Management
- Device Enrollment
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

**Additional Functionality**
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

## Top Remote Desktop Service Alternatives
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