Laurent  P.
LP
Laurent P.
Senior Mechanical Design Engineer
Small-Business (50 or fewer emp.)
"Great service for starting a new role in a startup"
4/5
What do you like best about RemoFirst?

Very easy service, after accepting a job in a startup setting a new base in the UK I was asked to use the service. Introduction emails and initial signup was extremely easy with all required documents uploaded onto thier platform and contract sent all in one place. Carol who was my assigned contact was quick to reply and get eveything sorted and set up. Good to have a easy UK representative when starting in a overseas company. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Not the easiest to find out how to log back on as a user without following the link in the original email. Would be nice to have a heads up from RemoFirst about who the ID verification will be from as I had to check that they were not phising when I got a test message from the company. Review collected by and hosted on G2.com.

Ron O.
RO
Ron O.
Mid-Market (51-1000 emp.)
"Quick Setup and Effective Access for Work Needs"
4.5/5
What do you like best about RemoFirst?

I like how RemoFirst provides easy access to tools with a quick turnaround time. Once a request is received, I get it the same day, which I find very convenient. RemoFirst is always accessible to me, making it reliable for my work. The initial setup was quick—it's pretty much plug and play. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I think customer service streamlining needs improvement. Their customer service gets a request and needs to send it to a local team prior to being actionable. Review collected by and hosted on G2.com.

Israel S.
IS
Israel S.
"Simplifies Contractor Admin Tasks with Ease"
5/5
What do you like best about RemoFirst?

I like that RemoFirst handles all my paperwork, including invoices, so I just receive my payments and work. It's easy to use and works well for my needs. The PTO interface is particularly nice and easy to use, helping me plan my time off by clearly showing available sick days and PTO time. It also notifies the company when I request time off, which reduces stress for me as everything is in one place. The initial setup was really easy, just required an email and following simple steps. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The support tickets for questions and doubts take too long to be answered, but eventually, they respond to all questions. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Good communication, easy assistance."
5/5
What do you like best about RemoFirst?

I like their representatives way of answering an inquiry. Fast and Reliable Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Long time in securing the contract between the client Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi there,

Thanks for sharing your feedback, we are really glad to hear the team was responsive when you reached out.

Best,

Laura from RemoFirst

Magdalena L.
ML
Magdalena L.
"Fast and Secure Onboarding with RemoFirst"
5/5
What do you like best about RemoFirst?

I used RemoFirst as part of the onboarding process for my organization in a new job position, and all the information and documentation gathering was easy and quick. I found it secure, clear, fast, and easy to understand. I highly value the onboarding process because it gave me the peace of mind that I would start my new position already confident of having completed the process accurately and securely. Additionally, the initial setup of RemoFirst was very easy. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

At the beginning, I couldn't understand what my password was to log into the platform and I had to recover it, which was a bit confusing. Apart from that, the whole process was very intuitive and smooth. Review collected by and hosted on G2.com.

Anna K.
AK
Anna K.
"Effective Invoicing Tool, Needs Mobile Improvement"
4/5
What do you like best about RemoFirst?

I use RemoFirst for handling payments from clients and tracking invoices, which keeps my contracts and documentation in one space. It helps me track what is generated and paid easily. I like that everything is clear and well laid out, making all the information accessible. The feature that handles expenses is a very useful add-on, allowing me to submit and track expenses separately, especially when a client needs to pay for trips or tools. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I don't find any use for the homepage/dashboard. I never stay on it - always go to check invoices if necessary, so the dashboard provides pretty redundant information for me, and it's an additional time to see what I need. Also, I am desperate for a mobile-friendly version - it really sucks not to have access to it from my phone. When onboarding Contract editing was a bit rigid. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Transparent Processes and Fast, Helpful Responses"
5/5
What do you like best about RemoFirst?

They are transparent in their processes and they are always pending if you have questions or doubts and they reply right away Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I did not dislike anything, everything is fine Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hello,

Thanks for sharing your feedback, I'm happy to hear that the transparency and quick responses have made the experience feel smooth. That's exactly the standard we hold ourselves to.

Best,

Laura from RemoFirst

Micaela O.
MO
Micaela O.
Business Manager
Small-Business (50 or fewer emp.)
"Extremely Fast Onboarding and Responsive Day-to-Day Support"
4.5/5
What do you like best about RemoFirst?

Onboarding is extremely fast and so is day to day support Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The fact they have to partner with a third party entity and payroll provider (at least in Portugal) Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Micaela,

Thanks for sharing this. Really glad you've been able to move abroad and keep working for your employer without any compliance headaches, that's exactly what we're here for! It's great to have you with us.

Best,

Laura from RemoFirst

Maria Fernanda M.
MM
Maria Fernanda M.
Executive Assistant
Small-Business (50 or fewer emp.)
"Fast and Personalized, But It Can Be Complex Internationally"
4/5
What do you like best about RemoFirst?

Respond super fast, the attention is super personalized, and they make sure to always give you the correct information. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Sometimes, as it is an international platform or service, it can be a bit complicated with the regulations, needs, or the type of questions each person asks according to their country. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Maria Fernanda,

Thanks for sharing your feedback. Glad to hear the overall experience has been positive. Regarding the issue you mentioned, I'd love to understand more about how we can help. Feel free to email me at laura@remofirst.com, and I'll schedule a call to understand your needs and find solutions.

Best regards,

Laura from RemoFirst

Jannaten N.
JN
Jannaten N.
Backend Developer
Small-Business (50 or fewer emp.)
"Excited to Try RemoFirst for the First Time"
5/5
What do you like best about RemoFirst?

First time using it so will be checking. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I think RemoFirst should have their own local entity rather than using other companies. Like Remote.com has Remote Finland Oy. Example. Although Remofirst has partner companies but the partner companies in my opinion should have the full base in Finland like the VAT and trade registration that makes the partner more solid and reliable. Review collected by and hosted on G2.com.