Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"VERY USER FRIENDLY PLATFORM APPLICATION"
5/5
What do you like best about RemoFirst?

The UI is very simple and straightforward. It’s user-friendly, and the details are clearly visible. I also like the branding colors—they’re pleasing to the eyes.

The support team is very helpful and responds quickly. Overall, the support staff is friendly and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Just a few notes about the newly updated version of the dashboard, specifically in relation to Time Doctor as our time-recording tool. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hey there,

thanks for sharing your feedback. I'm glad to read that you are finding the platform useful and that the support team is answering your requests quickly.

Best,

Laura from RemoFirst

Brooke A.
BA
Brooke A.
ANZ TALENT ACQUISITION PARTNER
Enterprise (> 1000 emp.)
"Onboarding"
5/5
What do you like best about RemoFirst?

Ease of use, website is clear and its easy to upload files Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I didn't have any downsides about the site Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hi Brooke,

Thanks for leaving us a review, we are thrilled to learn you are having a positive experience and that you are finding the platform easy to use.

Best,

laura from RemoFirst

Mark I.
MI
Mark I.
Mid-Market (51-1000 emp.)
"Effortless Payroll Management with RemoFirst"
5/5
What do you like best about RemoFirst?

I use RemoFirst for getting paid and submitting my timesheet, and I find it to be an easy and quick way to submit my clock-ins for my job. I like how easy it is to use and understand. The user interface is very simple and isn't complicated, which makes it straight to the point. This makes RemoFirst very reliable, and it's something I would recommend to all employers. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Nothing Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hi Mark,

Thanks for sharing your experience. Glad the timesheet and payment experience feels simple and reliable!

Best,

Laura from RemoFirst

Katherine Claudette S.
KS
Katherine Claudette S.
Digital Graphic Designer
Small-Business (50 or fewer emp.)
"Straightforward, Easy-to-Use UI for Employees"
4.5/5
What do you like best about RemoFirst?

It is very easy to use as an employee. Straight to the point UI. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

There was a glitch when there was an upgrade in the UI, like my Vacation Leave count was not accurate Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hi Katherine,

I'm glad the platform feels easy to navigate in your everyday operations. We're continuously improving the UI and occasionally that introduces issues that we try to fix as soon as possible.

Best,

Laura from RemoFirst

Louis M.
LM
Louis M.
Director - Business Operations & FP&A
Mid-Market (51-1000 emp.)
"Frustrating Experience with Poor Support"
1/5
What do you like best about RemoFirst?

I found the initial setup of RemoFirst to be quite easy. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I'm quite dissatisfied with their service. They assured me during the sales process that the visa and hiring could be done in 2 to 3 weeks, but it ended up taking 4 months. During this time, I experienced poor service, like being asked for documents multiple times, and there was low visibility on the overall process and steps. The customer support was very poor. Review collected by and hosted on G2.com.

Alleah G.
AG
Alleah G.
Software Engineer
Small-Business (50 or fewer emp.)
"User-Friendly, Reliable, and Highly Recommended"
5/5
What do you like best about RemoFirst?

I like that RemoFirst has no downtime and is user-friendly. It's accessible with a nice UI. I also value the easy access to submitted documents and the ability to file payslips. The setup was so easy, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

None Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hi Alleah,

Thanks for sharing your feedback. Reading that the platform feels reliable and easy to navigate is the best compliment. Our goal is to make management easier by keeping timesheets, payslips and document submissions all in one place, so it's great to hear that's the case!

Best,

Laura from RemoFirst

Dinesh P.
DP
Dinesh P.
Technology Consultant
Small-Business (50 or fewer emp.)
"ID Verification Fails at Step One—Can’t Confirm Face or Driver’s License"
0.5/5
What do you like best about RemoFirst?

It’s not really helpful. It was never able to verify my ID—my driver’s license, which is considered a valid government ID. RemoFirst says they can’t see my face, so the verification just doesn’t go through. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

They can’t even get past the first step of verification, and I really don’t like that at all. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hey Dinesh,

I'm sorry to hear the sign-up process didn't work as expected, that's not the experience we want anyone to have. Were you trying to join as a company or as a contractor? I'll be happy to help you, please reach out to me directly at laura@remofirst.com and I'll make sure we get this sorted out for you.

Best,

Laura from Remofirst

Dejan K.
DK
Dejan K.
Project Manager
Mid-Market (51-1000 emp.)
"Umar Made Onboarding Smooth and Stress-Free"
5/5
What do you like best about RemoFirst?

Umar was really helpful and fully on top of the onboarding process Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I had no issues during the onboarding process Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

11:36 AHi Dejan,

Really glad the onboarding felt smooth, I'll make sure Umar sees your kind words.

Best,

Laura from RemoFirst

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Helpful Onboarding and a User-Friendly Employee Platform"
5/5
What do you like best about RemoFirst?

The onboarding team is very helpful and guides you throughout your employee journey. Communication is clear and friendly, and the employee platform is easy to use. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

There was a bit of back-and-forth with the team, but that’s to be expected when multiple parties are involved. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst
Edit edit

Hi there,

We are happy to read that you've felt supported by our team throughout the journey. Welcome onboard!

Best,

Laura from RemoFirst

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Swift experience on Remofirst"
4.5/5
What do you like best about RemoFirst?

Design: The design is very simple. Its all plain white which gives a very clean look. There are few main tabs and its easy to find the informations you need like profile, time-off, expenses, payslips, documents uploaded and contract agreements.

Process: Its easy to file leaves and get approved and you can see the status as well in the portal. You will be notified via email that your leave request has been approved.

Security: There is an option to enroll your account to MFA(Multi-factor Authentication) which adds additional level of security aside from your personalized password.

Support: Whenever I have questions, I contact the support team to raise my concerns. They do reply within the day or sometimes, faster. My concerns were addressed properly, and additional informations were given to me to help me understand the resolution they made. With all the concerns I raised, I would say, their CS is doing great a job! Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I just find it confusing that the leave is accumulating until the end of the year which means, there were decimals in the platform as days go by. It will be easier and if there where few columns showing only the Carryover, Annual entitlement, Used and Left balance. The Accrued and Ad hoc adjustment seems confusing. I recently asked an adjustment on my leaves because I'm seeing incorrect numbers and the ad-hoc adjustment is still zero is it is not used at all. Overall, the platform is user-friendly. Thank you! Review collected by and hosted on G2.com.