Stephanie H.
SH
Stephanie H.
HR Manager & Operations Manager
Small-Business (50 or fewer emp.)
"Easy, On-Time Invoicing That Keeps Billing on Track"
4/5
What do you like best about RemoFirst?

The invoicing process is easy, and the invoices are sent out on time and received on time each month. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I keep receiving immediate emails from Finance saying that payment hasn’t been made, even though bank wire transfers can take 2–3 days to process. That timing is outside of our control, so these messages feel premature given the normal transfer considerations. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Stephanie,

We are happy to hear invoicing has been running smoothly on your end. The payment reminder timing is a fair point, we'll look at how those notifications are set up.

Best regards,

Laura from RemoFirst

LB
Lynsey B.
Director of Communications
Small-Business (50 or fewer emp.)
"Easy, Transparent, and Backed by Effective Customer Service"
5/5
What do you like best about RemoFirst?

I most appreciate their ease, transparency, and effective customer service. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Nothing so far! Everything has been pretty good. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Lynsey,

Thanks for sharing this. Transparency on pricing and responsive support are two things we take seriously, so it's great to hear both are landing well. Really glad the switch has been worth it.

Best,

Laura from RemoFirst

UniWise T.
UT
UniWise T.
Small-Business (50 or fewer emp.)
"Streamlined Global Hiring with Responsive Support"
4.5/5
What do you like best about RemoFirst?

I use RemoFirst for hiring and managing overseas employees as an EOR service. I really appreciate the competitive pricing, which helps us manage our budget and allocate more to hiring the right talent and expanding our team. The dashboards are easy to use, and their user-friendliness simplifies the management of the offshore team. The staff has been very responsive and responsible, ensuring quick and smooth onboarding. Additionally, the initial setup of RemoFirst was very easy. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I would prefer to have auto debit or for them to accept card payments. It's currently not an option for Singapore. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hello,

Thanks a lot for sharing your feedback. We are happy to hear that you are having a positive experience with us! The payment method limitation in Singapore is a fair point, and we'll make sure the feedback reaches the right team.

best regards,

Laura from RemoFirst

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Fast Onboarding, Easy Navigation, and Secure Document Uploads"
4/5
What do you like best about RemoFirst?

Onboarding was fast, and an agent was assigned to help onboard employees. The platform is easy to navigate, and it’s simple to upload documents securely. I can also view my timesheets and access my employment details without any hassle. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Since I’m a new hire, I don’t have much to share so far. I’ll provide an updated review in the future once I’ve had more time and experience with it. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi there,

Really glad onboarding was fast and that the platform has been easy to navigate from day one. Looking forward to hearing how it goes as you settle in.

Best,

Laura from RemoFirst

Yani P.
YP
Yani P.
Technical Support Agent
Small-Business (50 or fewer emp.)
"Responsive, Kind Support That Gets It Done Efficiently"
5/5
What do you like best about RemoFirst?

Everyone was willing to help throughout the entire process until it was completed. They were very responsive and extremely kind. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

None, everything was done efficiently and timely Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Yani,

Thanks for leaving your review, I'm happy to read that you are having a positive experience.

Best,

Laura from RemoFirst

Jodys R.
JR
Jodys R.
Intake specialist
Small-Business (50 or fewer emp.)
"Empowering Autonomy and Productivity with Remote-First Flexibility"
5/5
What do you like best about RemoFirst?

What I like best about remote-first models is the focus on trust and autonomy. Employees are typically given more freedom to manage their time, which can lead to higher job satisfaction and productivity. Plus, it can be more sustainable, especially for companies that operate across different time zones or have a global workforce. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

As of now I have not encounter any issue using the platform is easy of use. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Team at RemoFirst, just a bit siloed"
4.5/5
What do you like best about RemoFirst?

It is relatively easy to set up, and onboarding is great. The automated platform works well too and it does what it says it will. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The team at RemoFirst is great, but they seem to work in silos and with a bit of a lack of communication between departments, which makes it a bit difficult to process things in a timely manner. Finance follow-ups after invoice sending were immediate, while resolutions to issues or misunderstandings were less fast. For instance, I received an invoice the first time and within less than 24 hours I had a finance person demanding payment of a 'late invoice' when the deadline was still days away. This has now gotten much better because the system is automated, but this was the first impression after onboarding. I am overall happy but would caution against these practices and reviewing isolation in the different departments when it comes to a single client as this can create a really unsatisfactory experience, specially because I am assuming [I might be wrong] a good bulk of your customers will be startups, or SMEs who will find it more cost effective to hire your services than setting up an office for just one or two employees in a different country. These small companies are often constrained in terms of their human and time resources which means, backlog or dealing with the same issue over a period of time is not only simply frustrating but can lead to losses. Review collected by and hosted on G2.com.

Tareq D.
TD
Tareq D.
Operator - MEA Region | Business Development
Small-Business (50 or fewer emp.)
"RemoFirst: Simple, Easy to Use, and Backed by Great Support"
5/5
What do you like best about RemoFirst?

RemoFirst is very easy to use. The platform is simple, clear, and the customer support is great and helpful Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Nothing specific so far. I am a new user and everything is working smoothly until now. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Tareq,

Thank you for the review, we are glad everything has gone smoothly so far. Welcome aboard!

Best,

Laura from RemoFirst

MUHAMMED N.
MN
MUHAMMED N.
Recruitment & Onboarding Officer
Enterprise (> 1000 emp.)
"Smooth, Responsive Coordination with Proactive Support from Priyanka"
4.5/5
What do you like best about RemoFirst?

What I like best is how smooth and responsive the coordination has been, especially with Priyanka supporting us throughout the process. She has been helpful, clear in her communication, and proactive in keeping things moving. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

One area where could improve is providing a more direct way to contact the team by phone when something is urgent. While the overall support and coordination have been good, having direct phone access would make communication faster and more convenient in time-sensitive situations. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Muhammed,

Thank you for leaving a review. I'm happy to read that the coordination has been smooth and that Priyanka has kept things moving, I'll make sure she sees this.

Best,

Laura from RemoFirst

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Amazing support Team and an Intuitive Dashboard"
5/5
What do you like best about RemoFirst?

I really appreciate the team — they're always in touch, and all the questions get cleared very fast. The dashboard and the website are also very intuitive. It's easy to find all the needed information. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Honestly, I can't think of any — for me, it ticks all the requirements Review collected by and hosted on G2.com.