The Remofirst platform/employee website is intuitive and has all the relevant information I need. I like that processes in RemoFirst go smoothly. Asynchronous emails that allow you to communicate in your own time is very important to avoid burnout for people in different timezones. I like that they make updates, recently they added Timesheets even though I personally would not have to use that, it's just nice to know it's improving constantly. Review collected by and hosted on G2.com.

I use Expenses tab frequently and it has good layout, just suggestion to alphabetize the currency dropdown, maybe include a search option too, to not have to scroll and look for it one by one. Review collected by and hosted on G2.com.

The speed and quality of the responses were great, and the support was consistently polite and helpful. I never felt like I was dealing with someone who was just trying to get rid of me as quickly as possible. Review collected by and hosted on G2.com.

I felt a bit overwhelmed by the number of documents I needed to provide, and I didn’t have all of them at first. However, Diana from Remofirst helped me work through it. Review collected by and hosted on G2.com.

The interactive UI of their portal and their resilience in providing a fast service. They have always complied with my requests and provide great PEO benefits. Review collected by and hosted on G2.com.

Some of the things to dislike are:

1. The file uploading system in the UI. It is not as intuitive and the organization system is not the best.

2. The support needs to do a better job of handling requests with their ground team and streamline this process rather than have a delay Review collected by and hosted on G2.com.

What I like best about RemoFirst is how user-friendly and reliable the platform is. The dashboard is clean and easy to navigate, which makes managing multi-country payroll simple and stress-free. Implementation was smooth, and their customer support team is very responsive, friendly, and proactive. They consistently provide updates and improvements to the system, which shows they truly listen to their clients. The automation features also save us a lot of time and reduce manual errors. Review collected by and hosted on G2.com.

Overall, our experience has been very positive. If I had to mention one area for improvement, it would be adding even more advanced reporting and customization options for payroll summaries. While the current features work well, having deeper analytics or more flexible export formats would make the platform even stronger. That said, the team is always open to feedback and continuously improving the system. Review collected by and hosted on G2.com.

I like how easy the platform has been built and how convenient it is to access each and every feature, especially the ones where we apply for leaves, check whether paychecks are available, and all of the other criteria. The initial setup was way easier than I assumed; I just had to log in, all of my details were already there, and the instructions were quite clear, making the login process very smooth. Review collected by and hosted on G2.com.

I feel that some charts in the RemoFirst dashboard aren't very useful for me, particularly those that represent just the base salary in pie charts. It's not a very big issue, but it's something I noticed. Review collected by and hosted on G2.com.

They keep up to date with all the needs of an employee using effective and intuitive software. Vacations, payroll, sick leaves... The team's response is usually quick and effective. Review collected by and hosted on G2.com.

The specifics of the local regulations are difficult for them to fine-tune, but at least they make an effort and propose solutions. Review collected by and hosted on G2.com.

I appreciate RemoFirst's very responsive support, which makes it easy to make requests and ask questions since they typically reply very fast. I also enjoy having an employee dashboard/platform that includes everything I need like timesheets, reimbursement requests, time-off requests, important documents, and payslips. It gives me peace of mind seeing everything in one cohesive platform. The initial setup of RemoFirst was extremely easy, as we were able to set up everything live together with a representative. Review collected by and hosted on G2.com.

I think what could be improved would be the communication to employees regarding any changes. I recently had a misunderstanding where I was told that I did not require to submit timesheets if my employer doesn't require it, but then later on received an email reminding me to submit timesheets on time or else payment will be delayed. Thankfully, it was easy to reach support so I was able to clear up the misunderstanding, but I hope that in the future such changes be in an explicit email or newsletter or other notification. Review collected by and hosted on G2.com.

I like that I don't have to handle the documentation myself when being hired by a company from another country. RemoFirst takes care of everything so neither the company nor I have to worry about local laws. Their support is polite and helpful, and they answer fast, especially when I have questions about labor law or benefits. I also appreciate that when I asked for a document for my taxes, they took care of it. The initial setup was very easy; I just had to put my personal data in an account. Review collected by and hosted on G2.com.

I feel there could be more explanation about the contract and how it works, although they do offer help if you ask. Review collected by and hosted on G2.com.

What is most helpful about RemoFirst is how patient and helpful they are when first getting set up and how quick they are with resolving any issues we face. Review collected by and hosted on G2.com.

Some downsides were getting used to the currency difference for employees and figuring out how some payments need to be made but after any issues we had they were quick to get them resolved and show us how to avoid them in the future. Review collected by and hosted on G2.com.

I like the simplicity and transparency of RemoFirst. The onboarding process was smooth and well-organized, and the interface is easy to navigate. I appreciate having all my documents available in one place, making working with an international employer straightforward and hassle-free. The communication with the RemoFirst onboarding team was excellent; they were responsive, helpful, and made every step of the process clear and easy to follow. Setting up was very easy with straightforward instructions, contributing positively to my overall excellent experience with RemoFirst. Review collected by and hosted on G2.com.

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