Igor K.
IK
Igor K.
Lead Applied Researcher
Enterprise (> 1000 emp.)
"Fast, High-Quality Responses with Polite, Helpful Support"
5/5
What do you like best about RemoFirst?

The speed and quality of the responses were great, and the support was consistently polite and helpful. I never felt like I was dealing with someone who was just trying to get rid of me as quickly as possible. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I felt a bit overwhelmed by the number of documents I needed to provide, and I didn’t have all of them at first. However, Diana from Remofirst helped me work through it. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Igor,

Thanks for sharing your review. I'm really glad that Diana helped you work through the document requirements without it becoming a blocker, I'll make sure to let her know!

Best,

laura from RemoFirst

Ziad H.
ZH
Ziad H.
Operations Manager
Mid-Market (51-1000 emp.)
"Interactive Portal UI and Fast, Reliable Service with Great PEO Benefits"
4/5
What do you like best about RemoFirst?

The interactive UI of their portal and their resilience in providing a fast service. They have always complied with my requests and provide great PEO benefits. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Some of the things to dislike are:

1. The file uploading system in the UI. It is not as intuitive and the organization system is not the best.

2. The support needs to do a better job of handling requests with their ground team and streamline this process rather than have a delay Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Ziad,

Thanks for the detailed feedback. File upload organization and support coordination delays are both fair points, and we're taking them seriously. Glad the portal experience and service have been working well overall.

Best,

Laura from RemoFirst

JD R.
JR
JD R.
General Virtual Assistant, Social Media Marketing Manager and a Graphic Designer
Small-Business (50 or fewer emp.)
"Excellent Global Payroll Partner – Reliable, User-Friendly & Always Improving"
4.5/5
What do you like best about RemoFirst?

What I like best about RemoFirst is how user-friendly and reliable the platform is. The dashboard is clean and easy to navigate, which makes managing multi-country payroll simple and stress-free. Implementation was smooth, and their customer support team is very responsive, friendly, and proactive. They consistently provide updates and improvements to the system, which shows they truly listen to their clients. The automation features also save us a lot of time and reduce manual errors. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Overall, our experience has been very positive. If I had to mention one area for improvement, it would be adding even more advanced reporting and customization options for payroll summaries. While the current features work well, having deeper analytics or more flexible export formats would make the platform even stronger. That said, the team is always open to feedback and continuously improving the system. Review collected by and hosted on G2.com.

Varun K.
VK
Varun K.
AI Engineer
Small-Business (50 or fewer emp.)
"Simplifies Remote Payroll with Ease"
4.5/5
What do you like best about RemoFirst?

I like how easy the platform has been built and how convenient it is to access each and every feature, especially the ones where we apply for leaves, check whether paychecks are available, and all of the other criteria. The initial setup was way easier than I assumed; I just had to log in, all of my details were already there, and the instructions were quite clear, making the login process very smooth. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I feel that some charts in the RemoFirst dashboard aren't very useful for me, particularly those that represent just the base salary in pie charts. It's not a very big issue, but it's something I noticed. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Varun,

Thank you for taking the time to leave us a review. I'm glad the setup was smooth and everything you need day to day is easy to find.

Best,

Laura from RemoFirst

Israel D.
ID
Israel D.
redactor
Small-Business (50 or fewer emp.)
"Intuitive and effective HR software, with fast support"
4.5/5
What do you like best about RemoFirst?

They keep up to date with all the needs of an employee using effective and intuitive software. Vacations, payroll, sick leaves... The team's response is usually quick and effective. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The specifics of the local regulations are difficult for them to fine-tune, but at least they make an effort and propose solutions. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Israel,

Thanks for your review; it's great to hear payroll, vacations, and sick leave are all running smoothly. Local regulation nuances are genuinely complex, and glad the team has been proposing solutions even when the fine-tuning takes effort.

Best,

Laura from RemoFirst

Iyanla P.
IP
Iyanla P.
Patent Engineer
Small-Business (50 or fewer emp.)
"Streamlined Global Hiring with Exceptional Support"
4/5
What do you like best about RemoFirst?

I appreciate RemoFirst's very responsive support, which makes it easy to make requests and ask questions since they typically reply very fast. I also enjoy having an employee dashboard/platform that includes everything I need like timesheets, reimbursement requests, time-off requests, important documents, and payslips. It gives me peace of mind seeing everything in one cohesive platform. The initial setup of RemoFirst was extremely easy, as we were able to set up everything live together with a representative. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I think what could be improved would be the communication to employees regarding any changes. I recently had a misunderstanding where I was told that I did not require to submit timesheets if my employer doesn't require it, but then later on received an email reminding me to submit timesheets on time or else payment will be delayed. Thankfully, it was easy to reach support so I was able to clear up the misunderstanding, but I hope that in the future such changes be in an explicit email or newsletter or other notification. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi there,

Thanks for the detailed feedback. Really glad the platform and support experience have been working well for you. The timesheet communication mix-up is a fair call-out. I'll take that back to the team for improvement.

Best,

Laura from RemoFirst

Maria Paz Q.
MQ
Maria Paz Q.
Medical Research Engineer, Project Management
Small-Business (50 or fewer emp.)
"Effortless International Hiring with Excellent Support"
5/5
What do you like best about RemoFirst?

I like that I don't have to handle the documentation myself when being hired by a company from another country. RemoFirst takes care of everything so neither the company nor I have to worry about local laws. Their support is polite and helpful, and they answer fast, especially when I have questions about labor law or benefits. I also appreciate that when I asked for a document for my taxes, they took care of it. The initial setup was very easy; I just had to put my personal data in an account. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I feel there could be more explanation about the contract and how it works, although they do offer help if you ask. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Maria Paz,

Thanks for this. Really glad the setup was smooth and that our team has been quick to help with your labor law and tax document questions. Your point about contract explanations is fair feedback, and it's something we want to improve proactively rather than waiting for people to ask.

Best,

Laura from RemoFirst

Hailey W.
HW
Hailey W.
President
Small-Business (50 or fewer emp.)
"Patient Onboarding and Quick Issue Resolution with RemoFirst"
4/5
What do you like best about RemoFirst?

What is most helpful about RemoFirst is how patient and helpful they are when first getting set up and how quick they are with resolving any issues we face. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Some downsides were getting used to the currency difference for employees and figuring out how some payments need to be made but after any issues we had they were quick to get them resolved and show us how to avoid them in the future. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Hailey,

Thanks for this. Currency and payment setup across borders does have a learning curve, and we're glad the team was able to work through it with you quickly. Appreciated that you stuck with it and that things are running smoothly now.

Best,

Laura from RemoFirst

Konstantin V.
KV
Konstantin V.
Mid-Market (51-1000 emp.)
"Effortless Onboarding and Document Management"
5/5
What do you like best about RemoFirst?

I like the simplicity and transparency of RemoFirst. The onboarding process was smooth and well-organized, and the interface is easy to navigate. I appreciate having all my documents available in one place, making working with an international employer straightforward and hassle-free. The communication with the RemoFirst onboarding team was excellent; they were responsive, helpful, and made every step of the process clear and easy to follow. Setting up was very easy with straightforward instructions, contributing positively to my overall excellent experience with RemoFirst. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

N/A Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hey Konstantin,

Thanks for sharing your review with us. I'm glad the onboarding felt smooth and that having everything in one place has made working with an international employer straightforward. It's great to have you with us!

Best,

Laura from RemoFirst

Matej D.
MD
Matej D.
Flight Support Supervisor
Small-Business (50 or fewer emp.)
"Effortless Remote Work Setup with Professional Support"
4/5
What do you like best about RemoFirst?

I like that RemoFirst allows me to work from Spain instead of having to be in Germany where the company is based. It solved the problem of not needing to look into self-employment in Spain and gave me the ability to work from anywhere in the world. I appreciate their professionalism and the speed at which they solve any inquiries I have. As a foreigner in a different country, I had difficulties navigating legislative requirements, and RemoFirst helped me out with that. The initial setup was pretty easy, considering the paperwork that comes with any new product. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I think they should have a tool for me to track my work time. Clock in - clock out feature. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Matej,

Thanks for your review. Really glad we've been able to make working from Spain straightforward, especially navigating the local requirements as a foreigner. The clock-in/clock-out request is noted; feedback like this helps us prioritize what to build next!

Best,

Laura from RemoFirst