Harshvardhan D.
HD
Harshvardhan D.
ServiceNow Developer
Small-Business (50 or fewer emp.)
"Seamless Onboarding and Easy HR Management"
4.5/5
What do you like best about RemoFirst?

I use RemoFirst to access my pay slips, manage Employees documents, and handle HR info all in one place, which makes it easy and organized. I like that it makes it simple to access everything, and my onboarding experience with RemoFirst was smooth and straightforward. So far, I've had a good experience with RemoFirst and haven't encountered any issues. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I have not experienced any major issues so far. The only improvement I would suggest is providing more frequent status updates during onboarding and other processes. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Harshvardhan,

Thanks for taking the time to leave a review. We are glad that payslips, documents, and HR info in one place is making things easier. Also, we are already working on more frequent status updates during onboarding, you'll be seeing it soon on the platform.

Best,

Laura from RemoFirst

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Inflexible Cut-Offs Delay Reimbursements and Shift Risk to Employees"
2/5
What do you like best about RemoFirst?

The website is good overall, and the support team is technically knowledgeable and helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The current “cut-off” system feels too inflexible. Requiring both submission and full approval by the third business day of the month—especially during holiday seasons—puts the risk of any delay entirely on the employee. When a legitimate business expense is incurred, reimbursement should be handled more promptly, rather than being pushed to the following month’s payroll. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Easy to Use, Seamless Payroll Integration, and Great Value"
4.5/5
What do you like best about RemoFirst?

I think the platform is easily understood. It also links up well with our payroll software in a seamless way.

Given that there are cross-border issues (EU/UK) things can be complicated sometimes, but the Remofirst team always handles things well and quickly.

I feel like there's very good value for money given how hands off we can be as a company and the service it offers us. It performs in the way we need to and then some.

The AI integrations mean that we're able to get most of the answers we need without waiting in a queue. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Nothing that I dislike to be honest. I'm very pleased with the platform. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi there,

Thank you for leaving a review. We are glad the platform is pulling its weight on EU/UK complexity and that the payroll integration has been seamless.

Best,

Laura from RemoFirst

Ishaan B.
IB
Ishaan B.
Small-Business (50 or fewer emp.)
"Easy Onboarding with Responsive Support, but Login Friction"
4/5
What do you like best about RemoFirst?

I use RemoFirst as an Employer of Record to get hired legally in my country of residence. I like the easy onboarding process. It was done fairly quickly without a lot of back-and-forths. I also appreciate the quick customer support, where I get to talk to an actual human on the chatbot. The initial setup was pretty easy and quick. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The login process using the MFA is a bit frustrating. Even after pressing 'remember this browser,' I have to go through the flow again of opening my mobile device to get the MFA code on the same device and browser I use every day. This adds a bit of friction. Also, somehow all the emails from RemoFirst and RemoFirst support land in my spam, which suggests there might be an issue with certificates or email handling. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Ishaan,

Thanks for your review and your feedback. I'm happy you are having a good experience with the platform.

Best,

Laura from RemoFirst

Michael C.
MC
Michael C.
Asistente legal
Small-Business (50 or fewer emp.)
"Immediate Support and Easy Use"
5/5
What do you like best about RemoFirst?

I like that RemoFirst is very easy to use. The support they provide is excellent because they are very attentive and respond as soon as they see an email. The payment receipts are very detailed, which I also like. Additionally, I can track the payments from the app, arriving directly to the email and the page to view and download. If I have any questions or problems, I can write to support and they help me immediately, as they are available 24/7, which adds a lot of value for me. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

The only thing I would change or improve is to integrate some timesheets because they currently don't have them. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Michael,

Thank you for your review. We are happy that you are having a positive experience so far, and that the payment tracking and 24/7 support have been working well for you.

Best,

Laura from RemoFirst

Angelo L.
AL
Angelo L.
Support Staff
Small-Business (50 or fewer emp.)
"RemoFirst Makes Global Team Onboarding and Compliance Seamless"
5/5
What do you like best about RemoFirst?

What stands out most about RemoFirst is how simple and reliable it makes managing a global team. The platform is easy to navigate, onboarding employees across different countries feels seamless, and compliance is handled efficiently, which really reduces administrative stress. I also appreciate the responsive support team, especially Maddie! They’re quick to help and make the whole experience smoother. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

One downside is the lack of a local phone support option. While the support team is responsive via email and chat, having a direct phone line would make it easier to resolve urgent concerns more quickly and provide added reassurance when time-sensitive issues come up. Review collected by and hosted on G2.com.

Verified User in Textiles
UT
Verified User in Textiles
Small-Business (50 or fewer emp.)
"Outstanding Demo and Client Service from RemoFirst"
5/5
What do you like best about RemoFirst?

The initial demo call i had with Cormac Norton was truly great, he way "outperformed" the other EOR companies I talked to and provided me with everything I needed to feel comfortable choosing RemoFirst. I'm very hppy with the client service I have gotten from the team too. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

Being a small business, it was a bit hard to navigate the onboarding between an admin and employee. The EOR fee is lower than competitors yet high for a small business regardless of what EOR company one uses.. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi there,

Thank you for the feedback. We are happy to read that Cormac made the decision feel easy and that client service has maintained that standard.

Best,

Laura from RemoFirst

Karen P.
KP
Karen P.
Cruise Sales Specialist
Small-Business (50 or fewer emp.)
"Clean, Reliable Platform with Smooth Onboarding and Responsive Support"
5/5
What do you like best about RemoFirst?

Clean and easy-to-use UI, smooth onboarding process, and very responsive support. The platform is reliable with consistent performance for payroll and document access. Overall, it makes managing employment simple and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

No major issues. More integrations and better self-service options in the dashboard would improve convenience. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi Karen,

Thank you for leaving your review. Really glad the platform has been reliable and that onboarding went smoothly. We are working on adding more integrations and self-service options to the platform. Keep an eye on our communications to make sure you are not missing anything!

Best,

Laura from RemoFirst

Mark Dominic B.
MB
Mark Dominic B.
Payroll Specialist
Small-Business (50 or fewer emp.)
"Seamless Global Onboarding and Payroll with Responsive Support"
5/5
What do you like best about RemoFirst?

What I like best about RemoFirst is how seamless and reliable the global employment experience is. As an employee, the onboarding process was smooth, and all the necessary documentation, payroll, and compliance requirements were handled efficiently. It gives me confidence knowing that everything from salary payments to local labor compliance is managed professionally and on time.

I also appreciate the transparency and responsiveness of the support team. Whenever there are questions related to payroll, benefits, or documentation, the team is quick to respond and provide clear guidance. The platform itself is user-friendly, making it easy to access important employment information in one place.

Overall, RemoFirst creates a great experience for remote employees by simplifying the complexities of global employment while ensuring that employees feel supported and valued regardless of their location. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

One area where RemoFirst could improve is the speed of communication in some cases. While the support team is generally helpful and professional, there are times when responses to certain requests or questions can take longer than expected.

Another improvement could be expanding the platform features and employee resources. Having more self-service options, clearer guides for benefits, and more detailed payroll breakdowns within the platform would help employees better understand their compensation and employment details without needing to contact support.

Overall, these are relatively minor improvements, and addressing them would make an already good remote employment experience even more efficient and user-friendly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"UI and Email Integrations Suggestions, Smooth Overall Experience"
4.5/5
What do you like best about RemoFirst?

The Remofirst platform/employee website is intuitive and has all the relevant information I need. I like that processes in RemoFirst go smoothly. Asynchronous emails that allow you to communicate in your own time is very important to avoid burnout for people in different timezones. I like that they make updates, recently they added Timesheets even though I personally would not have to use that, it's just nice to know it's improving constantly. Review collected by and hosted on G2.com.

What do you dislike about RemoFirst?

I use Expenses tab frequently and it has good layout, just suggestion to alphabetize the currency dropdown, maybe include a search option too, to not have to scroll and look for it one by one. Review collected by and hosted on G2.com.

Response from Laura Navas Vicente of RemoFirst

Hi there,

Thanks for taking the time to share this. I'm really glad to hear the onboarding was smooth, that email support has been responsive and that the platform is working well for you.

Also, thank you for your genuinely useful feedback, I'll pass both along to our product team.

Glad to have you as part of the RemoFirst community.

Best,

Laura from RemoFirst