--- title: Remetrex PQ Reviews meta\_title: 'Remetrex PQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Remetrex PQ works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# Remetrex PQ Reviews & Product Details

Remetrex PQ is a customer service software that helps to increase a company's productivity.

* * *

Seller
[Remetrex](https://www.g2.com/sellers/remetrex)
Discussions
[Remetrex PQ Community](https://www.g2.com/products/remetrex-pq/discuss)

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## Top-Rated Alternatives

[

 ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk")

Zoho Desk

4.4/5(7,834)

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[

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Agentforce Service (formerly Salesforce Service Cloud)

4.4/5(7,358)

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

[

 ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service")

Zendesk for Customer Service

4.3/5(7,019)

](https://www.g2.com/products/zendesk-for-customer-service/reviews)

[
View All Alternatives
](https://www.g2.com/products/remetrex-pq/competitors/alternatives)

 ![VADDI S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "VADDI S.")
VS

VADDI S.

Engineer

Mid-Market (51-1000 emp.)

8/1/2024

"My review on Remetrex PQ"

5/5

What do you like best about Remetrex PQ?

It was a great experience with Remetrex PQ and their services are very valuable to use Review collected by and hosted on G2.com.

What do you dislike about Remetrex PQ?

No dislike about the Remetrex PQ thank you for providing us the great services Review collected by and hosted on G2.com.

What problems is Remetrex PQ solving and how is that benefiting you?

I used this for mostly complaint management Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of Remetrex PQ for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Zoho Desk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk Logo")

Zoho Desk

4.4

 (7,834) 

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

](https://www.g2.com/products/zoho-desk/reviews "Zoho Desk")[

2

 ![Agentforce Service (formerly Salesforce Service Cloud) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud) Logo")

Agentforce Service (formerly Salesforce Service Cloud)

4.4

 (7,358) 

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews "Agentforce Service (formerly Salesforce Service Cloud)")[

3

 ![Zendesk for Customer Service Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service Logo")

Zendesk for Customer Service

4.3

 (7,016) 

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

](https://www.g2.com/products/zendesk-for-customer-service/reviews "Zendesk for Customer Service")[

4

 ![Freshdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk Logo")

Freshdesk

4.4

 (3,756) 

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

](https://www.g2.com/products/freshdesk/reviews "Freshdesk")[

5

 ![Front Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front Logo")

Front

4.7

 (2,507) 

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

](https://www.g2.com/products/front/reviews "Front")[

6

 ![LiveAgent Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent Logo")

LiveAgent

4.5

 (1,538) 

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

](https://www.g2.com/products/liveagent/reviews "LiveAgent")[

7

 ![Hiver in Gmail Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail Logo")

Hiver in Gmail

4.6

 (1,283) 

Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.

](https://www.g2.com/products/hiver-in-gmail/reviews "Hiver in Gmail")[

8

 ![Qualio Logo](https://images.g2crowd.com/uploads/product/hd_favicon/989edd615dfb84f85af09d42b2a45a5a/qualio.svg "Qualio Logo")

Qualio

4.4

 (781) 

Your all-in-one SOP, document control and training solution. Automate the creation, review, approval and management of Policies, Procedures, Work Instructions, Forms and related content.

](https://www.g2.com/products/qualio/reviews "Qualio")[

9

 ![MasterControl Quality Management System Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_952e9aa4df0af1b0706297e2afcb725f/mastercontrol-quality-management-system.png "MasterControl Quality Management System Logo")

MasterControl Quality Management System

4.3

 (528) 

MasterControl Inc. produces QMS software solutions which enable regulated companies to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle.

](https://www.g2.com/products/mastercontrol-quality-management-system/reviews "MasterControl Quality Management System")[

10

 ![ServiceNow Customer Service Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-customer-service-management.svg "ServiceNow Customer Service Management Logo")

ServiceNow Customer Service Management

4.4

 (500) 

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.

](https://www.g2.com/products/servicenow-customer-service-management/reviews "ServiceNow Customer Service Management")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/remetrex-pq/pricing)

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##### Categories on G2

[Complaint Management](https://www.g2.com/categories/complaint-management)

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