Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Remedly Review"
5/5
What do you like best about Remedly?

Before working with Remedly, our company would manually enter claims into state Medicaid portals. Afterwards, when these portals produced a report showing the status of the submitted claims, the formatting of the data made our company have to move the information to an excel sheet by hand. This process was arduous and slowed both collections and our claim correction process. Working with Remedly has allowed our company to mass submit claims all at one time. In addition, Remedly produces their own reports in a way that allows us to instantly identify and correct faulty claims. Remedly has reduced our claim submission and correction process not by hours, but by days.

The Remedly staff also meets with us weekly to ensure our needs are being satisfied. Response times to inquiries are fast and the staff are very friendly to work with. In addition, Remedly has taken certain projects off our hands where we originally believed we were going to have to end up doing it on our own. This above and beyond work is an added bonus to working with Remedly.

As a Billing Process Manager, the biggest perk about working with Remedly is Remedly's ability to instantly format data and show exactly which claims were denied, partially paid and paid in full. Having the data neatly presented allows us to instantly go back and correct issues. The correction process was an absolute pain prior to working with Remedly as previously mentioned. I am quite satisfied with my experience working with Remedly. Review collected by and hosted on G2.com.

What do you dislike about Remedly?

At this time, I have no issues with Remedly. If there are any requests, Remedly takes them into consideration and either adds or adjust their interface for us. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Remedly Claim / Remittance System is a Game Changer!"
5/5
What do you like best about Remedly?

Remedly has been a game-changer for our company, making it easy to send Medicaid claims to different Payors in multiple states. We use Zoho CRM to create these claims, and Remedly takes care of grabbing them every night for updates and sending them where they need to go.

Before Remedly, dealing with payments was a headache. Payors could only give us remittance info in one huge PDF file (without an ability to export as a spreadsheet) and bundled all the payments into one check with no reference on the check to which claims it goes to. This made it really tough for our Accounting team to keep things straight. But Remedly's remittance report is a lifesaver. It gives us a simple spreadsheet that breaks down each claim, its details, and which check number we got from the Payor. That's made our reconciliation process much smoother.

Just these improvements have saved us a ton of time and cut down on errors from manual data entry. Review collected by and hosted on G2.com.

What do you dislike about Remedly?

In the beginning of using Remedly, we had some requests that would make our daily tasks easier to navigate and execute (around user interface and experience). Remedly has added those features for us, so it's better now.

But, I can't stress enough how awesome the Remedly team has been. They're there for us every step of the way. We chat with them every week to talk about how things are going and what they can do to help us. They actually listen to our suggestions for improvements and put them into action quickly. It's a much different experience from dealing with other software companies where our requests get lost in a black hole. If you ever run into an issue or concern, Remedly has your back. Review collected by and hosted on G2.com.

MS
Mark S.
Mid-Market (51-1000 emp.)
"Highly configurable and customizable medical billing system"
5/5
What do you like best about Remedly?

We are a fast-growing company providing services covered by Medicaid. Every state we offer services in uses a different method for electronic billing. Remedly has helped us automate Medicaid claims submission for two states and is helping us automate several others. Remedly developers worked directly with our Operations personnel to custom create the billing solutions we needed. Review collected by and hosted on G2.com.

What do you dislike about Remedly?

Nothing specific to dislike. Remedly is a young company and still developing its billing solution. When a feature we needed was missing, they created it for us. Review collected by and hosted on G2.com.

JM
Jonathan M.
Mac Admin/Jamf Engineer
Enterprise (> 1000 emp.)
"best ticketing system"
5/5
What do you like best about Remedly?

Remedy is a great source for tracking works done and tickets issued for any queberk systems. Makes sure the user gives complete details if the event or events before moving onto the next step in setting up or closing a ticket or even escalating a ticket. Review collected by and hosted on G2.com.

What do you dislike about Remedly?

the knowledgebase system lacks a lot in detail for users to search up items Review collected by and hosted on G2.com.

JW
Jason W.
Coding and Billing Manager
Small-Business (50 or fewer emp.)
"Remedly is extremely user-friendly"
4.5/5
What do you like best about Remedly?

Remedly is very easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Remedly?

Some areas are not easy to edit or correct. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Best one stop solution"
3.5/5
What do you like best about Remedly?

Remedly is the one stop solution for all the medical problems. It is a platform that saves time and money and also the resources in managing the clinic. It helps in completing the daily task Easily At 1 place Review collected by and hosted on G2.com.

What do you dislike about Remedly?

Remedly is a very good Platform Which helps with everything and is also easy to use but we should have option to integrate other software and also can improve the customer support. Review collected by and hosted on G2.com.

JD
Javier D.
Contractor
Small-Business (50 or fewer emp.)
"Remedly Opinions"
5/5
What do you like best about Remedly?

Its ease of registering and carrying out transactions to other countries Review collected by and hosted on G2.com.

What do you dislike about Remedly?

I can't ship from Colombia to the United States Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Excellent Solution"
5/5
What do you like best about Remedly?

It's a true all-in-one. There's no hidden fees or useless functions. Review collected by and hosted on G2.com.

What do you dislike about Remedly?

I don't like that I had to leave the practice using it! Review collected by and hosted on G2.com.