# Relias Platform Reviews
**Vendor:** Relias  
**Category:** [Healthcare Learning Management Systems (LMS)](https://www.g2.com/categories/healthcare-learning-management-systems-lms)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 375
## About Relias Platform
The Relias Platform powers healthcare and human service organizations to hire and retain the best talent, upskill their employees, and maintain compliance and regulatory standards. With its user-friendly interface, product intelligence, and intuitive workflows, our award-winning platform lightens the load for administrators while keeping learners engaged in the content. The platform includes our Management Portal and Experience Portal, two applications within the platform that drive both ease of use for managers and a high completion rate for users. The Management Portal is a powerful yet easy-to-use application that simplifies administrators’ job of assigning, monitoring, and reporting staff training. For learners, the Experience Portal offers a personalized, world-class user experience so users can easily complete training and further their skills and careers with thousands of courses at their fingertips. With the Relias Platform, you can: • Integrate with your preferred HRIS/HCM vendor for seamless and clean data transfer. •Track and manage different types of training, requirements, and policies and procedures directly within the system. • Easily assign entire collections of training specific to staff roles. • Build competency evaluations or skills checklists to ensure teams are providing safe, consistent care. •Leverage Relias Assessments to find best-fit talent using validated, data-oriented decision-making tools. • Utilize the educational content your organization and team have created by turning your presentations into functional courses. • Easily report out for audits using our intuitive reporting dashboard that can be customized to your needs • Start using our software in 30 days, with minimal IT needed. • Support SCORM, AICC, and xAPI e-learning standards. • Create training plans that align with your performance goals with the wealth of accredited courses available in one system. • Access real-time, customized dashboards and intuitive, user-friendly reports with multi-view charts of your staff’s course completions. • And much more. For more than 11,000 healthcare organizations and 4.5 million caregivers, Relias continues to help its clients deliver better clinical and ﬁnancial outcomes by reducing variation in care. Our platform employs performance metrics and assessments to reveal speciﬁc gaps in clinical knowledge and addresses them with personalized, engaging learning. We help healthcare and human service organizations, their staff, and those under their care get better: better at identifying issues, better at addressing them, and better at achieving positive outcomes for all.



## Relias Platform Pros & Cons
**What users like:**

- Users appreciate the **wide range of training options** available on the Relias Platform, enhancing their learning experience. (2 reviews)
- Users love the **ease of use** on the Relias Platform, especially with reminders for upcoming training deadlines. (1 reviews)

**What users dislike:**

- Users find the **older interface and limited plugin ability** of Relias Platform to be frustrating and lacking essential features. (1 reviews)
- Users find the platform&#39;s navigation **not intuitive** , making it challenging to locate necessary resources easily. (1 reviews)
- Users are frustrated with the **outdated design** of the Relias Platform, impacting usability and customization options. (1 reviews)

## Relias Platform Reviews
  ### 1. Flexible Training Options and Improved Reporting Engine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carrie L. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Relias Platform?**

I really appreciate the variety in trainings offered.  We choose to let our employees take anything they want - I love that we can do that.  I also appreciate the changes made to the reporting engine.  While I'm still tweeking things, the changes  are definitely a positive.

**What do you dislike about Relias Platform?**

I really want to have a dynamic checklist available.  We have a need for a checklist that can be access by multiple people and can be completed as otj is completed.  The most logical place for us to house this is in Relias; however, the functionality is not there.

**What problems is Relias Platform solving and how is that benefiting you?**

We have been able to use the courses as part of our individual performance improvement efforts.  If we have an employee that is struggling in one area, we can assign them Relias courses not already part of our training plans that can help support employees with their individual needs.

  ### 2. Relias is the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** April 30, 2026

**What do you like best about Relias Platform?**

Relias is constantly evolving! The platform has updated and new features added regularly. They are responsive to feedback from the customers and they are very supportive of the Administrator. They also are interested in what we, the customer suggest as improvements and they are adapt the platform to the customer needs. They roll out features based on what is needed. They also have a strong support system for their RAMP Administrators.

**What do you dislike about Relias Platform?**

Relias can sometimes be a one size fits all that doesn't always match. For example, we only allow Administrators to accept external training certificates, but Relias is set up to allow Learning Supervisors and Administrators to accept certificates and not just Administrators, so we don't allow learners to submit certificates through relias as the supervisors don't approve those. So I think as we move forward getting those little fine tuning would help.

**What problems is Relias Platform solving and how is that benefiting you?**

It makes managing our Learning Requirements so easy!

  ### 3. Excellent Long-Term Care Training, but Admin Course Assignments Feel Clunky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Relias Platform?**

I appreciate that it provides training that’s very specific to our area of long-term care—services for people with intellectual and developmental disabilities.

**What do you dislike about Relias Platform?**

I find the administrator dashboard counterintuitive in some ways, especially when it comes to assigning courses to individuals. I wish there were a way to enroll people directly from their user profile, rather than only being able to do it through the module. Also, on the module list, it would be helpful to have an option to enroll users from there, instead of having to open the module first and then go to the enrollment button to access the list of eligible users.

**What problems is Relias Platform solving and how is that benefiting you?**

Compliance is the main reason we use this. We’re required to have employees complete certain trainings—some are mandatory in all California workplaces, while others are required by our funders and licensing bodies.

  ### 4. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** April 30, 2026

**What do you like best about Relias Platform?**

Relias is very user friendly and its very easy to teach users how to navigate the system.

**What do you dislike about Relias Platform?**

The only downfall I can think of is that I would like to create my own modules without having to take a "test". It would be easier to create a module and then have users attest to taking it rather than needing to create a test every time.

**What problems is Relias Platform solving and how is that benefiting you?**

It is a one stop shop for holding all of our users trainings whether its in Relias or elsewhere.

  ### 5. Easy to use, Easy to Track!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** June 04, 2026

**What do you like best about Relias Platform?**

It is easy to run reports as an Admin, it is easy to track learning completions.

**What do you dislike about Relias Platform?**

The fact that our corporate organization or divisional organization do not provide the access that we need. It is provided based on facility choice, so not everyone has access to it. It makes it difficult to standardize education across the division/organization.

**What problems is Relias Platform solving and how is that benefiting you?**

We have been using Relias to help our nurses complete the required 4 hours of annual Stroke CEUs. Many nurses individually also use it to complete their CEUs required for renewing their license.

  ### 6. Easy to Navigate and Truly User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis F. | Systems/Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Relias Platform?**

Easy to navigate through. User-friendly experience. Everything is straightforward. Customer support is also attentive.

**What do you dislike about Relias Platform?**

Not necessarily the issue of Relias, but when having multiple roles, you have to switch between Administrator, Sites Administrator, Supervisor, and Learner. It would be nice to just have everything in one console.

**What problems is Relias Platform solving and how is that benefiting you?**

Keeping our employees in compliance with training.

  ### 7. From a Training & Development Manager

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** April 20, 2026

**What do you like best about Relias Platform?**

Easy to navigate. Easy to build trainings into.

**What do you dislike about Relias Platform?**

Reporting could be more granular and robust.  The reporting feature is very limited. It is not easy (and sometimes impossible) to get the results needed to track completion at a granular level.

**What problems is Relias Platform solving and how is that benefiting you?**

Currently Relias solves a training tracking problem for us; however, I have to adjust the data after I collect it from Relias to fit our needs.

  ### 8. Love all the different class and how I can set up training plans.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** May 14, 2026

**What do you like best about Relias Platform?**

Being able to set up training plans with Relias and out side classes.

**What do you dislike about Relias Platform?**

I would like to see more classes that focus on mental health case management.

**What problems is Relias Platform solving and how is that benefiting you?**

The videos of how to do things has helped alot.

  ### 9. Easy to Use for Finding and Creating Trainings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Relias Platform?**

easy to use. both to search for trainings and creating our own.

**What do you dislike about Relias Platform?**

The only improvement I could suggest is for management to see a more exact percentage when staff are working on trainings.

**What problems is Relias Platform solving and how is that benefiting you?**

It is a one stop shop for all at the trainings our staff needs.

  ### 10. Great LMS Experience!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** June 01, 2026

**What do you like best about Relias Platform?**

Options on training development, and compliance.

**What do you dislike about Relias Platform?**

Needs a desperate facelift! The website is old 'DOS' type interface.

**What problems is Relias Platform solving and how is that benefiting you?**

Use of AI, and Bots has been useful.

  ### 11. Relias provides valuable information to my students in an easy to use format

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** May 07, 2026

**What do you like best about Relias Platform?**

Setting up student accounts is fairly easy, students can access materials quickly and reliably, students can access additional materials that aren't assigned but might be of interest to them

**What do you dislike about Relias Platform?**

When changes to materials affect what I'm teaching- for example, when videos are retired but still useful to me. I have to scramble to replace the materials on my end.

**What problems is Relias Platform solving and how is that benefiting you?**

Finding quality video materials on specific topics

  ### 12. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** June 03, 2026

**What do you like best about Relias Platform?**

How easy it is to upload documents and see my training transcript.

**What do you dislike about Relias Platform?**

My attempt to reach out for support yesterday, but was unable to receive assistance with my query.

**What problems is Relias Platform solving and how is that benefiting you?**

Holding space for all training-related documents.

  ### 13. Modules are well done. Relias allows easy employee access.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** April 19, 2026

**What do you like best about Relias Platform?**

The Modules, variety of content and presentation.

**What do you dislike about Relias Platform?**

Administrative functions such as programing in company educational presentations etc takes a bit of training. In other words one cannot simply move from function to function and figure it out on the screen forms.

**What problems is Relias Platform solving and how is that benefiting you?**

Relias saves a company time and expense in staff development. The employees and employer benefit.

  ### 14. Very good system - we use it a lot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Relias Platform?**

adding users and courses is very straightforward

**What do you dislike about Relias Platform?**

crossing hierarchies - being a small organization, staff wear several hats and would like some navigation for cross-hierarchy staff to be more easily done.

**What problems is Relias Platform solving and how is that benefiting you?**

staff orientation and competency as well as continuing ed for clinical staff

  ### 15. Not Very Intuitive Yet, Though Self-Paced Training Helps Speed Onboarding

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Relias Platform?**

It is self paced and flexible.  It allows our franchisees to begin training immediately upon joining the system which helps us onboard quickly.

**What do you dislike about Relias Platform?**

I haven't used it enough, but it's not totally intuitive from what I have experienced

**What problems is Relias Platform solving and how is that benefiting you?**

It's allowing us to give training to a franchisee immediately upon joining the system, while they are working on other tasks to get their business open.

  ### 16. Straightforward to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** May 28, 2026

**What do you like best about Relias Platform?**

Setting up routine, repeated training, live and electronic.

**What do you dislike about Relias Platform?**

Challenging to filter for just the classes I need.

**What problems is Relias Platform solving and how is that benefiting you?**

Tracking required learning assignments for a large staff.

  ### 17. ease of creation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** May 28, 2026

**What do you like best about Relias Platform?**

consistency in assignment of training plans through different cores

**What do you dislike about Relias Platform?**

Lack of flexibility in changing training plans and students

**What problems is Relias Platform solving and how is that benefiting you?**

monitoring compliance and completion of assigned courses

  ### 18. Relias allows us to confidently ensure compliance with oversight agencies' education requirements.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** April 30, 2026

**What do you like best about Relias Platform?**

The Training Plans that allow autoenrollment.

**What do you dislike about Relias Platform?**

No way to set autoenrollments in Training Plans when staff moves to a different service population or position.

**What problems is Relias Platform solving and how is that benefiting you?**

Notifying supervisors when their staff are compliant and noncompliant with required training.

  ### 19. Wide Range of Training Options to Fit Your Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Relias Platform?**

It offers a wide range of training options.

**What do you dislike about Relias Platform?**

It can be a bit tricky to figure out what you need and where to go to find it.

**What problems is Relias Platform solving and how is that benefiting you?**

Relias is a platform that allows us to keep all of our trainings in one place for every department.

  ### 20. Great customer serve and platform easy to us.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** April 30, 2026

**What do you like best about Relias Platform?**

Easy to use. Excellent training and support.

**What do you dislike about Relias Platform?**

Lack of customization options. Some features are missing.

**What problems is Relias Platform solving and how is that benefiting you?**

Training and tracking. Easy to use.

  ### 21. Useful platform for LMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Relias Platform?**

Easy to navigate and integrates with database software.

**What do you dislike about Relias Platform?**

Some features are hard to find and require hunting.

**What problems is Relias Platform solving and how is that benefiting you?**

Managing staff training.

  ### 22. Adequate LMS platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kat S. | IT Systems Analyst III, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Relias Platform?**

Ease of use, reminders for upcoming trainings due

**What do you dislike about Relias Platform?**

Older interface, less plugin ability than most platforms

**What problems is Relias Platform solving and how is that benefiting you?**

Ensuring staff are up to date on relevant training

  ### 23. Good library of information!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bernice A. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Relias Platform?**

Easy to assign and create modules for a variety of training opportunities. Good depth of knowledge base already available. I  like that we can auto-enroll as well as allow employees to self enroll in modules.

**What do you dislike about Relias Platform?**

The biggest drawback is the ability to mass clean up trainee accounts as well as added content.

**What problems is Relias Platform solving and how is that benefiting you?**

We need to be able to provide required training and transcripts to verify the training. It also helps us release information on a company wide scale.

  ### 24. Relias review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Relias Platform?**

The setup for Relias is very user-friendly.  If you have any problems, the Live Chat button is quick and easy to use.  The employees not only fix the problem but they will explain the process.

**What do you dislike about Relias Platform?**

Our agency uses tablets for work.  My only dislike would be that the employees have trouble getting the videos to play for some assigned courses.  This makes it a problem for our staff.

**What problems is Relias Platform solving and how is that benefiting you?**

The courses are designed to meet training standards needing to meet certain requirements.  The courses are quick and easy to assign to employees.  There is an option to add your own training courses for our employees.

  ### 25. Relias is great for our organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana M. | President, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Relias Platform?**

We love using Relias, it helps us with furthering our employees' education and credentialing. Makes compliance a breeze

**What do you dislike about Relias Platform?**

Sometimes the app is not user friendly and not all employees have access to a computer

**What problems is Relias Platform solving and how is that benefiting you?**

Annual Credentialing

  ### 26. I love Relias!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica W. | Onboarding Team Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Relias Platform?**

I love that Relias is a one stop shop for exams for our travelers. Being able to use one system to assign exams and gauge knowledge and skills helps make our jobs easier.

**What do you dislike about Relias Platform?**

When using Relias you have to ensure the hierarchy is set to your company. If it is left blank others in your organization will not be able to search for the name of the staff member you are trying to find exams for.

**What problems is Relias Platform solving and how is that benefiting you?**

Relias is solving the problem of having continuing education for medical staff in one place. This also helps us as the employer gauge where the knowledge level of our staff is based on the scores of the exams.

**Official Response from Relias Platform:**

> Hi Jessica! Thank you for your review. We really appreciate you taking the time to let us know what you think.
We’re always happy to hear how Relias is providing value to our clients, and we’re constantly trying to improve our solutions and make the platform more user-friendly. 
If you have any additional feedback, please email us at insider@go.relias.com!

  ### 27. Helpful and the courses are great, it is just confusing in setting up people to use them.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Relias Platform?**

I love the courses you have in your learning system. They are informational and easy to read. I like that you can print certificates once completed. I have not had any other competitors. Relias is my first and last online training company.

**What do you dislike about Relias Platform?**

It is too confusing adding and subtracting courses and trainings for employees. It is not user friendly.
Make it easier by using less steps to accomplish this. I would like to see it in the training plans and modules.

**What problems is Relias Platform solving and how is that benefiting you?**

Relias has allowed me to pass off general orientation training, freeing up time and making my time more productive. Business performance does increase, the employees have a better knowledge of what we do.

  ### 28. Relias

**Rating:** 4.5/5.0 stars

**Reviewed by:** crystal c. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Relias Platform?**

I like that I can combine all of my training into a training plan

**What do you dislike about Relias Platform?**

It freezes up some. It does take some time for the task bar to complete before proceeding to the next video

**What problems is Relias Platform solving and how is that benefiting you?**

They have made several adjustments during the timeframe I have used it. Overall all good

  ### 29. Exceptional customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2020

**What do you like best about Relias Platform?**

Relias LMS is easy to use and navigate. I like that the system has the ability to automatically convert PowerPoint into SCORM. I can also easy create and add training to Relias. Honestly, what I like most about Relias is our Client Rep, who responds to calls/emails timely and has spent a great deal of time training myself and my new colleague on the system.  He has been most helpful in supporting us through our learning curve.

**What do you dislike about Relias Platform?**

The reports could be more automated. For instance, I have to manually change the dates to run weekly survey analysis reports for about 50 reports. I which there was an option for weekly reports like there is for monthly.

**Recommendations to others considering Relias Platform:**

Use your Client Rep, they are here to support you. Let them know what you need from a LMS.

**What problems is Relias Platform solving and how is that benefiting you?**

Relias provides a one stop shop for training and tracking training. We have also found it useful to create tracker courses to track license renewals and other needed documents in one place.

**Official Response from Relias Platform:**

> Thank you for your feedback! We really appreciate you taking the time to let us know what you think. We’re always happy to hear how Relias is providing value to our clients, and we strive to provide excellent customer service. We are happy to hear how you are leveraging your client representative! We will pass along your feedback regarding automated reporting to the applicable teams internally. 
If you have any additional feedback, questions or concerns, please email us at insider@go.relias.com. 

  ### 30. One of the Best Traditional LMS's, for Better and Worse

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Relias Platform?**

- Content is developed by credentialed experts and includes sources (Unfortunately rare)
- Includes options to house and operate Policy Libraries and Competency Evaluations
- Fairly easy to navigate for Learners
- Support chat is readily accessible for basic needs

**What do you dislike about Relias Platform?**

- No ability for user-generated learning or learners to self-enroll in learning paths
- Escalated requests that require a ticket take a LONG time to be followed up on, and sometimes have been dropped without prompting
- Course offerings are content-rich but are difficult for most staff to engage with (60-90 minute PDF/PPT presentations)
- No native course-authoring ability in-app
- Limited course offerings for our industry (Human Services)
- Expensive

**What problems is Relias Platform solving and how is that benefiting you?**

Relias Learning is helping us scale asynchronous learning across the organization and enabling us to remain compliant.

  ### 31. Pretty good and still evolving

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Relias Platform?**

I've worked with Relias at a previous agency and am now overseeing its implementation at my current organization.  I've seen it expand and change over the years and appreciate that Relias works to be responsive to the needs of its user organizations.  It is a good solution for covering most training requirements.  I still bump into ways it could be better, but find Relias folks receptive to hearing abou that and sincerely interested in improving.

**What do you dislike about Relias Platform?**

Too many of the training modules are still text only, which some of my Learners find not very engaging.  There are aspects of Relias functions that could and should be more configurable than they are (e.g. notification schedule).

**What problems is Relias Platform solving and how is that benefiting you?**

Providing a platform for delivery and documentation of a long list of mandatory trainings for service providers.

  ### 32. The modules are clear and informative.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ronald R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Relias Platform?**

Easily accessible from any computer. Most modules are quick and easy to complete. Most do a good job of covering the topic.

**What do you dislike about Relias Platform?**

My one concern involves OSHA topics. OHSA issued a letter of interpretation stating that electronic training on its own does not meet OSHA's training requirements because the learner does not have the opportunity to ask questions of the trainer in this format. Consequently, to be in compliance, employers need to supplement electronic training by adding an in-person Q&A session. Not the end of the world but not every employer is aware of this and believes their in compliance by just having employees complete electronic training modules.

**What problems is Relias Platform solving and how is that benefiting you?**

It provides a good learning format for most workplace topics.

  ### 33. Manager of Population Health

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Relias Platform?**

There are some really good courses with good information related to what my staff needs to be educated on.

**What do you dislike about Relias Platform?**

Had long 3 hour training plan when if froze and then kicked me out and I had to start over from the beginning and I was 80% done with the course.  The same thing happened to several other people on my team.  Sent message under help and never received response and had to end up going back in from the beginning.  It was very frustrating for all who had to do the same thing with no resolution.

**What problems is Relias Platform solving and how is that benefiting you?**

it is giving my staff their yearly education and giving them CEU's at the same time.

  ### 34. Great Avenue for Training Caregivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Relias Platform?**

I love that I can put together training plans for new hires and enroll them when I sign them up without doing anything extra. Putting together annual training plans is a breeze. And as courses update, they are updated in the training plans.

**What do you dislike about Relias Platform?**

Like anything, there can be hiccups, and I call tech support to help me figure it out. So far, there hasn't been a problem they could not handle, which makes my job so much easier.

**What problems is Relias Platform solving and how is that benefiting you?**

We can keep our caregivers up to date and ensure they can care for our clients. It's so simple, and they can do their courses on their phone, computer or tablet - they don't have to come into the office.

  ### 35. Room for improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Relias Platform?**

I like the updated interface for learners. The variety of courses is helpful. It would be beneficial to add courses with more EDUs.

**What do you dislike about Relias Platform?**

The safety modules that we use for our Mandatory Training Plan could improve for our learners. Too many clicks and pop-up windows exist to launch content and complete an exam.

For the administration side, it could be easier to auto-enroll new hires into Training Plans.

**What problems is Relias Platform solving and how is that benefiting you?**

Annual Mandatory Training for All Staff, Relias helps us track completions. 

Tracking sign-ups and enrollments.

Offering EDUs to our staff. 

Creating make-up courses for staff who are absent from live training.

  ### 36. Compliance Specialist

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Relias Platform?**

I love the easy access of Relias and being able to locate if an individual completed a training or not. I am hoping we will eventually add all our staff within the training platform instead of only the one department.

**What do you dislike about Relias Platform?**

I would say the one item that I dislike is searching for courses. It could be I am unsure how to do so but I feel the course catalog could be a little difficult at times.

**What problems is Relias Platform solving and how is that benefiting you?**

We are utilizing the Relias training platform for our required trainings for the staff within our Crisis Services program.

  ### 37. Strategic Director, Organizational Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Relias Platform?**

It is very user friendly and, most of the time, it is intuitive.    I love training new staff on Relias and showing them all the things it is capable of!

I've never used any other LMS but, when I came to WW, the #1 request was to "fix" Relias.  Relias didn't need fixing, it just needed to be set up correctly - and now it's a system that employees use and rely on and trust to provide accurate info.

**What do you dislike about Relias Platform?**

It seems that whenever something gets escalated to "engineering", it goes into the black hole and you never hear anything about it.

I'd like better follow up on these inquiries.

**What problems is Relias Platform solving and how is that benefiting you?**

Transparent info on training compliance

Custom reports

  ### 38. Great Customer Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mileidy D. | Learning and Development Manager or Chrysalis Health. Owner of Reach to Succeed, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Relias Platform?**

Relias has amazing customer service and the platform is intuitive. They make changes to their product very often due to customer reviews. They not only care about the end user, but also the administrator who does not have all day to learn the platform.

**What do you dislike about Relias Platform?**

A learning environment or a sandbox would be advantageous mostly for the beginning. Other than that is a great product. I would love for them to have more selection of trainings for medical and dental.

**What problems is Relias Platform solving and how is that benefiting you?**

The just finished solving the training plans being a little complicated to handle.  Other than that there are not a lot of issues with the platform. It is a great product.

**Official Response from Relias Platform:**

> Hi Mileidy! Thank you for leaving a review! We really appreciate you taking the time to let us know what you think. We’re always happy to hear how Relias is providing value to our clients. We’re constantly trying to improve our solutions and make the platform more user-friendly. 

If you have any additional feedback, don’t hesitate to email us at insider@go.relias.com! 

  ### 39. Relias is an efficient way to deliver education to our team members.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Relias Platform?**

It's accessible 24/7, there are a number of courses that we can use to satisfy mandated training, I can create my own courses in a variety of ways, and reports can be set up to be delivered automatically.

**What do you dislike about Relias Platform?**

Instructors are not notified when a student withdraws from a live class.
Users who are searching for a course are no longer able to type in a course code to quickly locate it.
We cannot clone our self-authored courses.
When assigning courses, there is no way to establish an availability date.  That has to be done after the course was assigned and all are enrolled.
We can't assign courses as "optional" that would disappear on a given date.
We can't print a PDF of self-authored courses.
We can't create a training plan with the option to complete the live course OR view the video.

**What problems is Relias Platform solving and how is that benefiting you?**

RLMS allows me to educate more than 500 team members who work various shifts and different days of the week.  This saves time, keeps us in compliance with regulatory agencies, and improves safety and quality of life.

  ### 40. A Mission for Michael Admin Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Relias Platform?**

1. CEUs for our clinicians
2. The ability to bulk import/export
3. Relias Support is always fast and helpful
4. Running reports is easy and customizable to fit our needs.
5. Have never used a competitor

**What do you dislike about Relias Platform?**

Training plans don't automatically update or impact all enrolled users when settings are updated. You have to toggle on a setting that has a warning associated with it. It'd be better to have a checkbox option IN the training plan settings that says "allow changes to affect all enrolled users." If it's unchecked, it won't do that. If it is checked, it does it for you.

**What problems is Relias Platform solving and how is that benefiting you?**

The state mandates us to have all client-facing staff take 20 hours of training in their relevant field. This was the impetus behind mass rollout and it has enabled our company to maintain compliance with all governing bodies, assisting us as we scale nationwide.

  ### 41. Getting better, still often run into problems

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Relias Platform?**

I really like the changes that Relias has been making. It seems to be improving the system and making it more user-friendly. It's obvious that the Relias team is trying to listen to clients and improve the system. It isn't always as intuitive as it should be, and we are frequently still running into problems or having trouble finding solutions; however, the Relias team has been working hard to answer questions and provide support whenever possible.

**What do you dislike about Relias Platform?**

The system is not always intuitive. You can think you are setting up things correctly, and then something weird happens. It also seems confusing when you are adding your own modules...this could be a bit easier. There are glitches like not being able to upload a PowerPoint with notes or videos taking a very long time to upload that make it challenging. I would like to see more hospice specific content added including hospice specific competencies.

**What problems is Relias Platform solving and how is that benefiting you?**

We have to be compliant with our training/education. It would be really nice if Relias tracked the requirements from various accrediting organizations, state regulations, and federal regulations for hospice so that we could easily see in digital format where Relias is helping us to meet these requirements.

  ### 42. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Relias Platform?**

Ease of use and accuracy. Well thought out.

**What do you dislike about Relias Platform?**

You have to wait for every slide to finish being read to you. I can read faster than most talk.

**What problems is Relias Platform solving and how is that benefiting you?**

The course material is a plus for anyone who hasn't worked in this line of work.

  ### 43. Highly recommend Relais for the best experience with education and tracking.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about Relias Platform?**

Highly recommend Relais for the best experience with education and tracking.  As a nurse educator, I found the format is easy to use and when retrieving verification of training, it's great.

**What do you dislike about Relias Platform?**

I would like to see more video options. I have generated my own training programs and if there was a way to do easier video upload, that would be helpful.  
Any way to apply CEU's for my own training modules? Could Relais have a sponsor for contact hours that would allow applications for contact hours?
Love the Brain Sparks

**What problems is Relias Platform solving and how is that benefiting you?**

Specific mandatory annual training meets our requirements.

  ### 44. Life Long Learning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Relias Platform?**

I love that all the different companies I have worked for use Relais and that I can have my Relias transferred from wherever I am, Phoenix, to San Diego. I can also upload all my external trainings and my transcript reports them. This streamlines my renewals for both LPC in Arizona, LPCC in San Diego, and NCC in North Carolina. Thank you for keeping this going!!

**What do you dislike about Relias Platform?**

I wish there were more state-specific (California) training.

**What problems is Relias Platform solving and how is that benefiting you?**

LMS works to ensure that my staff is assigned to the correct training plans and that the training plan continues to meet our company directives

**Official Response from Relias Platform:**

> Thank you for leaving a review! We really appreciate you taking the time to let us know what you think. 
We're always happy to hear how Relias is providing value to our clients, and we’re constantly trying to improve our solutions and make the platform more user-friendly. We will pass along your feedback regarding more state-specific training!

If you have any additional feedback, don’t hesitate to email us at insider@go.relias.com. 

  ### 45. I just became a user and the content bug is preventing me from creating a course.

**Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about Relias Platform?**

It's general structure is pretty simple to understand. I had 45 mins of training and felt comfortable starting my first course. I think it may be more simple than some of the other competetors.

**What do you dislike about Relias Platform?**

Bugs and technical issues. Without typed content in my course this platform becomes almost unusable. I would not recommend to another professional because it hasn't proven reliable. I've considered using other tools for my course.

**What problems is Relias Platform solving and how is that benefiting you?**

It's allowing us to make custom courses and store them all in one place. Similar to all other LMS products I've seen.

  ### 46. An awesome LMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Relias Platform?**

It is user-friendly, and it aligns with our States regulatory training requirements from the beginning; we were asked what training we required, and it was customized.

**What do you dislike about Relias Platform?**

The system freezes a lot. It may be our server however, it's frustrating at times. The good thing is that you can start from where you left off so it's not like you're losing anything,

**What problems is Relias Platform solving and how is that benefiting you?**

Not sure I can answer that.  As I said before, you continually evolve with us in providing useful subject matter. You continue to evolve as we do in the Human Services industry.

  ### 47. painful at best

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Relias Platform?**

the most helpful thing about relias is the ability to use the chat support but even then, issues are often rerouted higher up.

**What do you dislike about Relias Platform?**

We use Relias pretty heavily in our company and the administrator side is miserable. The reports are old and hard to use. The user list is frustrating. Looking at a users training plan is next to impossible. The selection of trainings available is lacking. Many of the WA-DSHS courses don't apply to our setting or are out dated. If i expect my employees to complete 12 trainings a year I need more than 30 options.

**What problems is Relias Platform solving and how is that benefiting you?**

none

  ### 48. Relias is a very valuable tool we use for our work with the children and families of Indiana.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Relias Platform?**

Helpful: Our client support specialist Stacey Craddick. She has taught our Admin team step by step and helped us learn to think like Relias to utilize its resources best. 
Upsides: Everything in one place. SO many tools. Very flexible and mostly  able to construct our site to fit our specific needs.

**What do you dislike about Relias Platform?**

Least Helpful: First one coming to mind is that due dates are not able to be assigned tied to a specific date as opposed to the completion date or/ DOH.
I have communicated suggestions to Stacey Craddick and others when appropriate.

**What problems is Relias Platform solving and how is that benefiting you?**

All our training items in one place with an extensive established library, the ability to create our modules. 
All this instead of manual, scattered working on the same things.

  ### 49. Lots of features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Relias Platform?**

I like that the side bar is easily situated and some-what easy to navigate

**What do you dislike about Relias Platform?**

Trying to print out and look at the reports for each employee. Also trying to redo the training plans. I think I just need to figure out if there are vidoes to show me how to navigate easier.

**What problems is Relias Platform solving and how is that benefiting you?**

I am able to track staff training and implement as needed.

  ### 50. Excellent product & service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy P. | Director of Learning & Development, Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about Relias Platform?**

Their customer service team is excellent

**What do you dislike about Relias Platform?**

Slower to make changes to the user interface

**Recommendations to others considering Relias Platform:**

Seek guidance from current users to maximize the benefit of use.

**What problems is Relias Platform solving and how is that benefiting you?**

Maintaining a record of compliance is easy! Assigning required training and tracking other items in the system makes it possible for one person to manage the entire organization.

**Official Response from Relias Platform:**

> Hi Amy! Thank you for your review. We really appreciate you taking the time to let us know what you think. 

We’re always happy to hear how Relias is providing value to our clients, and we’re constantly trying to improve our solutions and make the platform more user-friendly. If you have any additional feedback, don’t hesitate to email us at insider@go.relias.com. 


## Relias Platform Discussions
  - [What is Relias Learning Management System (LMS) used for?](https://www.g2.com/discussions/what-is-relias-learning-management-system-lms-used-for) - 2 comments

- [View Relias Platform pricing details and edition comparison](https://www.g2.com/products/relias-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+18%3A53%3A54+-0500&secure%5Bsession_id%5D=0c00e926-7681-4c83-a02d-9d09514e8956&secure%5Btoken%5D=0354263fd651745f6d1f4ad333017128cca4fb015a0fcc87958dca1247997219&format=llm_user)

## Relias Platform Features
**Process Automation**
- Course Authoring
- Online Learning
- Certificate Generation
- Tracking & Reporting
- Collaborative Environment
- Automatic Boards Reporting

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