DM
Daisy M.
Junior Account Manager
Small-Business (50 or fewer emp.)
"Rich Metrics and Coverage Views That Make Video Reporting Easy"
4.5/5
What do you like best about Releasd?

all of the metrics available and the data it gives, especially the actual coverage views. i like that it plays videos Review collected by and hosted on G2.com.

What do you dislike about Releasd?

when adding stories as screenshots to social coverage, it can take a while to add the handle/ followers in. it would be good if the followers could be added automatically or if several stories could be added under the same handle to avoid having to do the same thing several times Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

We're glad to hear that you find the metrics and coverage views in Releasd helpful for your reporting needs. We appreciate your feedback about the process of adding stories as screenshots to social coverage, and we'll definitely take it into consideration for future improvements.

Jamie T.
JT
Jamie T.
Enterprise (> 1000 emp.)
"Efficient Press Release Management, Lacks Accurate Social Insights"
1.5/5
What do you like best about Releasd?

I like how fast Releasd is able to collate statistics and personalize different brand pages. It means I can add and take away different articles quickly to my liking. Brand personalization means that I can share the pages with brand teams. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

Releasd is never able to pick up accurate statistics on social posts, for example likes and follower counts are so wrong that I need to add them in manually. Releasd often can't find the social post I'm looking for on Instagram and LinkedIn to the point where a visual picture is not even provided, often making up statistics. Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thank you for this review.

Since Releasd is a PR reporting and measurement platform, and not a press release management tool, we'd recommend using a dedicated service for managing press releases as this may better suit your needs.

Regarding social media: Releasd doesn't provide a social media search service, users simply add URLs to their reports and the platform displays those posts and metrics. These are provided to us directly from Instagram, LinkedIn, YouTube, Facebook, TikTok and X. Releasd does not change or make up data, we simply embed and display exactly what is provided to us.

For reference, an example of a report that includes live social (Instagram and LinkedIn) with metrics can be found here: https://releasd.com/pages/HRsBonJL-NnW-l7EWBQsFm1mVMRYl4oqaX5AV-L4kpE=

It sounds like a dedicated press release management tool and/or social media search tool may better suit your needs. Please contact us at support@releasd.com and we'd be happy to discuss this further.

Sashini H.
SH
Sashini H.
Small-Business (50 or fewer emp.)
"Effortless PR Reporting with Stellar Support"
5/5
What do you like best about Releasd?

I love that Releasd pulls really useful metrics like attention cost estimate and attention earned, which aren't possible to quantify manually. It just does all of the heavy lifting and is super intuitive to use with visually appealing reports. I also appreciate their very proactive support team, who are always on hand to help whenever needed, and happy to jump on a quick call. Having on-hand support makes things really easy and less time-consuming, especially when up against a deadline. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

Having a limit on the number of URLs can flag up errors sometimes and this has been an issue. Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks for such a glowing review! Great to hear that the analytics are helping prove impact, and that Releasd is doing so much heavy lifting. But in particular appreciate the feedback about support - we try to be as proactive and reactive as possible.

Teresa H.
TH
Teresa H.
Owner
Small-Business (50 or fewer emp.)
"Releasd is one of the best PR tools we've ever used"
5/5
What do you like best about Releasd?

How easy it is to use and how quickly it creates the metrics. Hardly any ever false positives. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

Absolutely nothing. Honestly. Nothing at all. Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks for the great feedback - really pleased to hear that Releasd has been a game changer for the team.

Emily D.
ED
Emily D.
Founder, Public Relations Specialist
Small-Business (50 or fewer emp.)
"Myself and my clients are loving Releasd!"
5/5
What do you like best about Releasd?

I love the Releasd compiles my secured media coverage into a professional format with clear metrics that matter most to my clients. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

I don't like that the social media feature can't pick up content that includes alcohol (as many of my clients are restaurants, so it's tough to capture that content accurately for my clients). Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks for the review - glad to hear that you and your clients are loving Releasd.

Hannah B.
HB
Hannah B.
Member Board Of Trustees
Small-Business (50 or fewer emp.)
"Easy to Use, But Needs Flexibility in Content Types"
4/5
What do you like best about Releasd?

I like that Releasd is easy for us to use and easy for clients to access. It keeps everything in one place, and because it's 'live,' we can keep updating as and when needed. Richard is great and very helpful as well. Also, the initial setup of Releasd was straightforward. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

It can be a little restrictive in my experience. For example, if I don't have an audio or video clip but have a transcript of the audio it can be tricky to add it as broadcast. More freedom of entry in audio or visual content so it can capture transcripts as well as audio/visual files. Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks very much for the review. It may be possible to add an audio clip and show the transcript via the caption field - do reach out to support@releasd.com so we can help with this one.

Julia A.
JA
Julia A.
Mid-Market (51-1000 emp.)
"Effortless Creativity with Releasd"
5/5
What do you like best about Releasd?

I use Releasd to create a weekly newsletter report that spotlights trends in the industry, and I find it very helpful for creating visually appealing content that is both engaging and informative. The platform has made the visually creative aspects of my work much easier. I like that it's easy to use and makes creating client-specific pages simple, so I don't have to recreate a format every time I want to create something. I haven’t found another platform that can do what Releasd does. The initial setup was so easy, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

I don't like that I'm not always auto-signed in Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thank you very much for the review - pleased to hear that you find the platform easy to use, and that your work is presented in a visually compelling way. Sometimes the system has to sign users out for security reasons, but apologies for any inconvenience there.

CR
Claire R.
Freelance PR
Small-Business (50 or fewer emp.)
"Client friendly data-driven coverage reporting"
5/5
What do you like best about Releasd?

It showcases the results of my PR efforts in a beautiful way, with real time readership views and allows me to share without breaking any rules. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

I feel that the publication data should pull through automatically for print coverage rather than me having to add it - myself particularly for key publications. This should be a shared knowledge resource across PRs Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks very much for your feedback, glad to hear Releasd is helping showcase and measure your results in a more visual way.

GS
Gabriela S.
Communications Consultant
Small-Business (50 or fewer emp.)
"Unmatched Efficiency and User-Friendly Interface"
5/5
What do you like best about Releasd?

I use Releasd for PR and comms campaigns reporting, and it saves a lot of time manually tracking coverage and calculating impact. I really like its user-friendly interface, which made the learning curve for the team very simple. We were able to embed it into our processes really easily and quickly. The customer service is extremely prompt, which adds a lot of value. Plus, Releasd offers better value than competitors. It provides much more functionality at a similar price point to competitors. The initial setup was extremely easy, and I'd definitely recommend Releasd to others. Review collected by and hosted on G2.com.

What do you dislike about Releasd?

The root of where data/stats come from can be opaque, and we sometimes wonder whether numbers are inflated. Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks very much for the review, really pleased to hear it helps showcase coverage and prove the impact of your work. Thanks also for pointing out that 'Releasd offers better value than competitors. It provides much more functionality at a similar price point to competitors.' - much appreciated!

Nicole V.
NV
Nicole V.
Project Manager, BI & Innovation
Small-Business (50 or fewer emp.)
"Flexible, Modular Reporting with Automatically Updated Metrics"
5/5
What do you like best about Releasd?

The modular nature of building the reports, and how easy it is to built a report according to my needs. I also like the fact that online metrics are updated automatically Review collected by and hosted on G2.com.

What do you dislike about Releasd?

I previously experienced issues with radio and TV references, but I have not used this feature in a while, so I do not have a negative feedback at this point. If I have to say something is that I would like more formatting options for the quote. Review collected by and hosted on G2.com.

Response from Richard Benson of Releasd

Thanks very much for this review. Glad to hear the customisability is useful. Did you know that we launched brand new TV / audio widgets recently? You can learn more about these here:

TV Coverage Widget: https://support.releasd.com/help/tv-coverage-widget

Audio (Podcast/Radio) Widget: https://support.releasd.com/help/audio-widget

Reach out to us at support@releasd.com if you need anything at all.