--- title: Relay Network Reviews meta\_title: 'Relay Network Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Relay Network works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Relay Network Reviews & Product Details Visit Website Relay is a secure content delivery channel that enables enterprises to reach and drive customers to action through a personalized, mobile experience, without requiring a login or download. By combining SMS with feed technology, Relay delivers tailored, action-oriented content directly to each customer in a scrolling feed, driving better outcomes across industries like healthcare, financial services, insurance, and life sciences. * * * Product Website Relay Network Seller [Relay Network](https://www.g2.com/sellers/relay-network) Discussions [Relay Network Community](https://www.g2.com/products/relay-network/discuss) Languages Supported English Overview by Joey Goldberg Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/relay-network/pricing) ## Relay Network Integrations (5) What do users say about integrations? Verified by Relay Network [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Experience Cloud ](https://www.g2.com/products/adobe-experience-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Journey Optimizer ](https://www.g2.com/products/adobe-journey-optimizer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Marketing (formerly Salesforce Marketing Cloud) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) Show More ![Melanie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie F.") MF Melanie F. Account Supervisor Small-Business (50 or fewer emp.) 10/9/2025 "A beyond pleasant customer experience!" 5/5 What do you like best about Relay Network? The ability to send customized bite-sized messages to our patients! Also, our client success manager, Tom is nothing short of amazing. He is always willing to help us when we have questions! The platform is extremely user-friendly. Review collected by and hosted on G2.com. What do you dislike about Relay Network? Certain platform limitations (i.e. font types) Review collected by and hosted on G2.com. What problems is Relay Network solving and how is that benefiting you? Accessing our patients at the right point's of their patient journey, in a matter that is easy for them to digest. The direct connection to phone numbers and emails from the platform has been extremely useful towards our business goals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite AR Angela R. Product Manager - Vice President Enterprise (\> 1000 emp.) 10/16/2025 "Relay: Exceptional Teamwork and Responsiveness in Every Collaboration" 5/5 What do you like best about Relay Network? I collaborate with numerous external partners, and Relay stands out as one of the best. Their team-oriented approach and responsiveness make them quick to help solve problems and support every initiative we have underway. Review collected by and hosted on G2.com. What do you dislike about Relay Network? Every team member I have had the pleasure of working with has been exceptional. They consistently demonstrate both support and professionalism. Review collected by and hosted on G2.com. What problems is Relay Network solving and how is that benefiting you? The platform focuses on customer engagement and education. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.") CT Craig T. 9/19/2025 "Effective Campaigns Tracking with Top-Notch Support" 4.5/5 What do you like best about Relay Network? I appreciate the great reporting platform from Relay Network, which helps us measure the success of our campaigns effectively. The feed application is highly useful for engaging contacts on multiple use cases simultaneously. I also value the exceptional support we receive from the Relay team. Review collected by and hosted on G2.com. What do you dislike about Relay Network? Nothing Review collected by and hosted on G2.com. What problems is Relay Network solving and how is that benefiting you? Relay Network provides a great reporting platform that helps measure the success of our campaigns and includes a useful feed application for engaging contacts on multiple use cases at once. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") CP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 3/8/2019 "Awesome" 5/5 What do you like best about Relay Network? I love everything about it. Gets the job done wonderfully Review collected by and hosted on G2.com. What do you dislike about Relay Network? There is nothing I don't like. The whole program is great. Review collected by and hosted on G2.com. What problems is Relay Network solving and how is that benefiting you? I can manage everything so much easier. Great program . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 12/8/2017 "Love" 4.5/5 What do you like best about Relay Network? Very User friendly. Helps my team out immensely. Review collected by and hosted on G2.com. What do you dislike about Relay Network? It does have a lag at times. Other than that it’s good Review collected by and hosted on G2.com. What problems is Relay Network solving and how is that benefiting you? Integration Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Relay Network? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Relay Network ](https://www.g2.com/products/relay-network/discussions/new) GU Guest User What is Relay Network used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-relay-network-used-for) [ View all Discussions ](https://www.g2.com/products/relay-network/discuss) ## Pricing Options Pricing provided by Relay Network. ### CX Builder Platform Contact Us [ View More Pricing Information ](https://www.g2.com/products/relay-network/pricing) Relay Network Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_afb146ffa5dd9e5bcc034038dce7c880/change-healthcare-change-healthcare.png "Product Avatar Image") Change Healthcare 3.9/5(21) [ Compare Now ](https://www.g2.com/compare/change-healthcare-change-healthcare-vs-relay-network) ## Top-Rated Alternatives [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Braze](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Braze") Braze 4.5/5(1,689) ](https://www.g2.com/products/braze/reviews) [ ![Customer.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Customer.io") Customer.io 4.4/5(895) ](https://www.g2.com/products/customer-io/reviews) [ View All Alternatives ](https://www.g2.com/products/relay-network/competitors/alternatives) ##### Categories on G2 [Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Personalization Engines](https://www.g2.com/categories/personalization-engines) [Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Personalization Engines](https://www.g2.com/categories/personalization-engines)[Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Digital Customer Onboarding](https://www.g2.com/categories/digital-customer-onboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What font licensing terms and usage rights should commercial project teams evaluate before selecting a marketplace?](https://www.g2.com/discussions/what-font-licensing-terms-and-usage-rights-should-commercial-project-teams-evaluate-before-selecting-a-marketplace%20)[What's the best security compliance software for ensuring data protection](https://www.g2.com/discussions/what-s-the-best-security-compliance-software-for-ensuring-data-protection)[Best audit management software for small businesses](https://www.g2.com/discussions/what-s-the-best-audit-management-software-for-small-businesses) [Best EOR provider for a digital services company](https://www.g2.com/discussions/best-eor-provider-for-a-digital-services-company)[Simplus vs Spaulding Ridge vs IBM Consulting for an enterprise comparing quote to cash consulting firms: which brings the sharpest QTC expertise across Salesforce CPQ and revenue recognition with the most predictable delivery track record?](https://www.g2.com/discussions/simplus-vs-spaulding-ridge-vs-ibm-consulting-for-an-enterprise-comparing-quote-to-cash-consulting-firms-which-brings-the-sharpest-qtc-expertise-across-salesforce-cpq-and-revenue-recognition-with-the-most-predictable-delivery-track-record)[Pros and Cons Details](https://www.g2.com/products/relay-network/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)