--- title: Relay Reviews meta_title: 'Relay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how Relay works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 29 scale: '5' date_modified: '2026-08-08' parent_category: name: Financial Services url: https://www.g2.com/categories/financial-services --- # Relay Reviews **Vendor:** Relay Financial **Category:** [Digital Banking Platforms](https://www.g2.com/categories/digital-banking-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 29 ## About Relay Relay is a financial technology company that helps small and medium-sized businesses in the U.S. take control of their money. The platform combines business check and savings accounts, payments, debit and credit cards, bill pay, invoicing, and expense tracking to make managing cash flow simple and transparent. With built-in controls, approvals, and integrations, Relay streamlines financial operations so teams can focus on growth. Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. The Relay Visa® Debit Card is issued by Thread Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa debit cards are accepted. The Relay Visa Credit® Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used anywhere Visa credit cards are accepted. ## Relay Pros & Cons **What users like:** - Users value the **ease of use** of Relay, appreciating its convenience and responsive customer support. (13 reviews) - Users value Relay's **excellent customer support** , appreciating the knowledge and responsiveness of the team for all inquiries. (9 reviews) - Users find the **initial setup of Relay extremely easy** , facilitating a smooth transition to the banking platform. (8 reviews) - Users find Relay's **setup ease** remarkable, facilitating a smooth transition with straightforward online application processes. (7 reviews) - Users appreciate the **convenience** of Relay's mobile banking app, allowing anytime access and seamless management of accounts. (6 reviews) - Users love the **seamless account management** of Relay, enjoying features like easy transfers and invoice creation. (6 reviews) - Easy Access (4 reviews) - Time Saving (4 reviews) - Users value Relay's **automation capabilities** , enhancing efficiency in managing financial tasks and simplifying banking processes. (3 reviews) - Users highlight Relay's **automation efficiency** , appreciating effortless management of banking tasks and improved financial operations. (3 reviews) **What users dislike:** - Users face **payment issues** with Relay, including difficulties with refunds and lack of phone support for debit cards. (5 reviews) - Users face significant **approval issues** with Relay, especially regarding international payments and fund access delays. (4 reviews) - Users report **poor customer support** from Relay, highlighting issues with unauthorized transactions and slow resolutions for international payments. (3 reviews) - Users report frustrating **cancellation issues** with Relay, leading to delays and unhelpful support during critical transactions. (2 reviews) - Users express concerns over **credit issues** , including unauthorized transactions and lack of customer support contact options. (2 reviews) - Users report frequent **downtime issues** with Relay, causing payment delays and threatening account closures, leading to frustration. (2 reviews) - Implementation Issues (1 reviews) - Invoice Issues (1 reviews) - Users often face **location issues** with Relay, limiting access to the app and causing website usability concerns on mobile. (1 reviews) - Poor Dashboard Design (1 reviews) - [View Relay pricing details and edition comparison](https://www.g2.com/products/relay-financial-relay/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+15%3A41%3A37+-0500&secure%5Bsession_id%5D=1b82de33-23c9-4a80-80b3-8e8e1382d1c6&secure%5Btoken%5D=f2a868786111b2fb23f86dc1fcff19109837b825d9117e8afd87d3694bec7e25&format=llm_user) ## Relay Integrations - [Digits](https://www.g2.com/products/digits/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Relay Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Operations** - Compliance - Digital Banking Platforms - Multichannel - Digital Banking Platforms - Unified Banking - Digital Banking Platforms **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Infrastructure** - Open Banking - Digital Banking Platforms - Cloud-Based - Digital Banking Platforms - Self-Service Banking - Digital Banking Platforms - Generative AI **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Data** - CRM - Digital Banking Platforms - Business Intelligence - Digital Banking Platforms **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Agentic AI - Digital Banking Platforms** - Autonomous Task Execution - Decision Making **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Additional Functionality** - Fraud Detection - API - Activity Dashboard - Financial Management - Reporting & Statistics - AI Copilot - Transaction Management - Cash Management - Two-Factor Authentication - Biometrics - User Management - Transaction Monitoring - Alerts/Escalation - Transaction History - Multi-Currency - Electronic Payments - Brokerage Management - Real-Time Monitoring - Real-Time Reporting - Third-Party Integrations - Single Sign On - Chat/Messaging - Loan Management - ACH Payment Processing - Mobile Access - Customer Accounts - Compliance Management - Authentication - Multi-Language - SMS Messaging - Marketing Automation - Credit Card Management - Electronic Statements - Customizable Branding - Secure Data Storage **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Relay Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,697 reviews)