Using Relay.app is almost like having an additional engineer on our team. I once contacted the support team asking if it would be possible to integrate GPT4 into one of my workflows. It wasn't implemented but the team actually pushed the changes 2h later. I was really impressed! Review collected by and hosted on G2.com.

I would like to see a deeper integration with Stripe to be able to pull metadata and custom fields. Review collected by and hosted on G2.com.

Automations are easy to create and it is very intuitive software, which for me is a very important point since I am not a programmer. Review collected by and hosted on G2.com.

I would like you to have a more comprehensive guide on how the software can be used since I think I am not fully taking advantage of the tool. Review collected by and hosted on G2.com.

The software is very user friendly and straightforward. Simple to use and support team is pretty responsive in providing guidance and help. Review collected by and hosted on G2.com.

I do wish there were more intergrations. Review collected by and hosted on G2.com.

AI actions available in place in every step Review collected by and hosted on G2.com.

Some admin stuff like folder views that will be definitely improved over time. Review collected by and hosted on G2.com.

It is very easy to navigate. I tried a few workflow automation tools and this one has by far the best UX. They have very useful how-to guides and the BEST customer support in case you have any questions navigating the tool. They have loads of integrations and constantly adding more. Review collected by and hosted on G2.com.

I am non-technical, so it took me a little time to get the hang of exactly how to use it. But I found Relay.app way easier than Zapier or Make.com Review collected by and hosted on G2.com.

I recently had the pleasure of experiencing top-notch support and lightning-fast feature integration from Relay, and I'm thrilled to share my fantastic experience.

Switching from another automation platform, I turned to Relay based on recommendations from a Reddit thread. My initial concerns were quickly addressed when I reached out to their support team for assistance in replicating a complex workflow that I was accustomed to in my previous tool, Zapier.

Thijs van As, a Relay team member, responded promptly and demonstrated unparalleled dedication to solving my challenges. While Relay didn't have a direct trigger for what I needed, Thijs provided me with a creative alternative approach that not only addressed my needs but also exceeded my expectations. He walked me through the process step by step, ensuring that I was comfortable with the adjustments.

Relay's commitment to their users was evident throughout the interaction. Audrey, another team member, joined the conversation and proactively offered to enhance the platform's capabilities to better suit my needs. The support I received extended beyond simple troubleshooting – it was a collaborative effort to ensure my success.

Even though my requirements were unique and involved legacy APIs, Relay didn't shy away from the challenge. Audrey took the initiative to explore alternatives, and the Relay team collectively brainstormed solutions to seamlessly bridge the gap in my workflow.

What truly stood out was Relay's exceptional speed in integrating the missing features. Audrey's timely response and the subsequent updates they provided demonstrated their commitment to improving their platform for users like me.

Throughout our interactions, Relay displayed a genuine interest in understanding my use case, suggesting efficient workarounds, and incorporating my feedback into their future plans. Their dedication to user satisfaction is remarkable and sets them apart in a crowded market.

I'm excited to have found Relay as a cost-effective and efficient alternative to my previous automation tool. Their rapid feature integration and exceptional support have earned my loyalty. I'm more than happy to endorse Relay, and I look forward to a long and successful partnership with them.

Thank you, Relay, for your exceptional service and commitment to continuous improvement. You have a satisfied customer and advocate in me!

Paul Barnes

CEO Overe.io Review collected by and hosted on G2.com.

Honestly, there are no downsides - I feel I have gained a few engineers on my team through this partnership and great technology! Review collected by and hosted on G2.com.

Ease of use. Intuitive interface. Integration with AI Review collected by and hosted on G2.com.

So far I have nothing negative to mention. Review collected by and hosted on G2.com.

The tool is flexible and powerful, allowing us to extend workflows in a lot of different directions. The team and support is great - they listen to our needs and help solve our problems quickly.

Best of all is the user-friendliness. Our team is lean. Relay is intuitive and allows all members of our team to build powerful automations so they can do more with less. Before Relay, we used Zapier which was good, but not nearly as easy, which prevented it from being rolled out broadly. Review collected by and hosted on G2.com.

As the company grows more sophisticated, I think they will need to keep a close eye on user-friendliness, so that the product doesn't become unintuitive over time. Review collected by and hosted on G2.com.