# AllSet Reviews **Vendor:** AllSet **Category:** [Other Finance & Admin. Software](https://www.g2.com/categories/other-finance-admin) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 ## About AllSet Welcome to Relay! Relay is a One Tap Experience™ platform that simplifies communication for Home Services Professionals allowing them to easily share their ETA, status updates and request payments all with one tap. Relay helps businesses grow, generate revenue and increase customer lifetime value while improving the overall customer experience for service professionals and their customers. ## AllSet Reviews ### 1. Very smooth and a great time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Carter C. | Car Detailer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2021 **What do you like best about AllSet?** Being able to interact with customers with one tap. Not having to waste time going back and forth between messaging apps, a scheduling app, and a maps app. Much more convenient to have everything in one place. **What do you dislike about AllSet?** The videos have been having a little bit of a hard time to upload **Recommendations to others considering AllSet:** Stay close with the relay team. they want what’s best for you and will help implement any ideas you have to improve the product. **What problems is AllSet solving and how is that benefiting you?** Being able to save time by not having to type everything out to customers and ensuring that my messages are all professional ### 2. Relay makes communication with the customer so easy and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2021 **What do you like best about AllSet?** The tiles that allow you to send the customer different texts without really having to think about typing the whole message. **What do you dislike about AllSet?** I personally think allowing the customer to text me back could be beneficial just in case they need to give me some important information regarding their specific situation, but I realize the whole point of having the service is to minimize my need to send out texts. But to somehow have a more personal connection rather than automated would be nice. **Recommendations to others considering AllSet:** Don’t hesitate to give feedback to the team. They are great to work with! **What problems is AllSet solving and how is that benefiting you?** I find it easier to remember to text the customer telling them when I am going to be there. ### 3. Relay has strengthened my customer satisfaction. **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2021 **What do you like best about AllSet?** Relay allows me to build a personal yet professional relationship with my customers. It's software makes it easy to reach out, connect, and serve my customers in a efficient and effective way. **What do you dislike about AllSet?** I don't dislike anything. I would love a tile that could tell the customers that I am ahead of schedule. **What problems is AllSet solving and how is that benefiting you?** I've seen problems like poor communication be solved. It's just the right amount of communication. Not too much ### 4. I have loved how simple and easy it to use **Rating:** 5.0/5.0 stars **Reviewed by:** Steele P. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about AllSet?** The most helpful thing to me is shaving everything I need in one place where I can just tap a tile and send a message to the customer **What do you dislike about AllSet?** Sometimes I can't click on the address and have it pull up in maps **Recommendations to others considering AllSet:** Do it. It simplifies everything **What problems is AllSet solving and how is that benefiting you?** It is helping make the customer experience super easy ### 5. The room was filled with contagious positive energy! **Rating:** 4.0/5.0 stars **Reviewed by:** Slater P. | Service pro, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2021 **What do you like best about AllSet?** I like not having to write out each text to the customers. I wouldn’t say it saves me a lot of time but it makes that part of communication very convenient and effortless. **What do you dislike about AllSet?** I don’t like not being able to visually see my schedule for the day. For example, the app tells me when the appointment starts but it would also be nice if the app showed how long the appointment is meant to last. **What problems is AllSet solving and how is that benefiting you?** I think a problem that I’m solving by using relay is bettering the communication between me and the customer. - [View AllSet pricing details and edition comparison](https://www.g2.com/products/relay-allset/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A26%3A48+-0500&secure%5Bsession_id%5D=98c44d55-9d48-4f22-90ff-23a1575ebc6c&secure%5Btoken%5D=cfe5630a9895d98e696a9158745a92c240a09a90a56cfa144ac748cf8d174aa1&format=llm_user) ## AllSet Features **Text Messaging** - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Agentic AI - Accounting & Finance** - Autonomous Task Execution **SMS Platform** - Reporting - Automation - Text-to-Landline **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AllSet Alternatives - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,139 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,195 reviews)