MF
Margarita F.
Paralegal/Litigation Support
Small-Business (50 or fewer emp.)
"Great for Ease of Use for Beginners, But Documentation and Feature Focus Need Improvement"
5/5
What do you like best about Relativity?

It's user-friendly for beginners but also the company itself provides sufficient support as user proficiency increases. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

It's sometimes challenging to find documentation if you aren't proficient in Relativity terminology. Also, as Relativity evolves, some of the documentation is now outdated. Finally, it sometimes feels like there is such a focus on AI and other features that are helpful for big clients, the features that might be useful for other clients aren't proactively explored. Review collected by and hosted on G2.com.

AR
Ara R.
Small-Business (50 or fewer emp.)
"Powerful Litigation Tool with Great Support, But Pricey"
4/5
What do you like best about Relativity?

I like the interface and review options Relativity offers. Additionally, I find the support team to be commendable. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

The cost is too high. The initial conversion from Server to R1 has been very cumbersome. Review collected by and hosted on G2.com.

ML
Matan L.
Director of Forensic Technology and AI
Mid-Market (51-1000 emp.)
"ISA review"
3.5/5
What do you like best about Relativity?

Intuitive user experience in the platform Review collected by and hosted on G2.com.

What do you dislike about Relativity?

The support resolution takes too long and that we need to wait for coordination with outsourcing engineering teams. Review collected by and hosted on G2.com.

Beth S.
BS
Beth S.
"Effortless Setup, Reliable Support"
5/5
What do you like best about Relativity?

I really appreciate the support provided by Relativity's team. Starting to use the software when it was relatively new, I found the team to be very helpful, particularly Andrew Seija, who assisted us significantly. This support was crucial as we learned to use its features effectively. I also greatly value the AI capabilities and the review center offered by Relativity, which are significant aids in our work and promise to be very helpful as we continue to integrate them further. Furthermore, I find Relativity quite user-friendly; it's easy to use and set up, which significantly streamlines our processes and makes it more accessible for our team. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I find the complex permission settings burdensome and time-consuming to configure correctly. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Promising AI Integration and Support, Still Waiting on Relativity Contract"
3.5/5
What do you like best about Relativity?

There seems to be great support. AI integration is essential and included Review collected by and hosted on G2.com.

What do you dislike about Relativity?

At this point, it’s still unknown because I’m waiting for the Relativity contract to start. Review collected by and hosted on G2.com.

Starling U.
SU
Starling U.
E-Discovery of Counsel
Enterprise (> 1000 emp.)
"Solid Easy To Use Platform, But Lags Behind Competitors in Innovation"
4/5
What do you like best about Relativity?

I like that Relativity is encouraging users and developers to create specific tools that can be integrated into the platform. I also appreciate the number of current litigation tools that are compatible with Relativity. The user interface is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Relativity appears to be lagging behind other e-discovery platform competitors and vendors in developing a range of AI tools for litigation. Review collected by and hosted on G2.com.

Ishaya A.
IA
Ishaya A.
Legal and Contract Specialist
"Effortless Real-Time Collaboration"
5/5
What do you like best about Relativity?

I like Relativity's ability to facilitate real-time collaboration, which provides comfort and assurance knowing that what I'm working on is accessible to anyone at any time. It’s great to be able to collaborate with people across different time zones. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Not sure if it has yet integrated AI but that will be quite helpful for collaboration. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Dynamic tool that is keeping up with technology"
5/5
What do you like best about Relativity?

RelativityOne has been great for getting the latest technology updates as soon as they are available. I do feel that the focus on stabilizing the tool so that the basic functions have less issues has been successful. I am looking forward into being able to incorporate AI tools into every day practice. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

My previous feedback of "The quality of documentation and training available by the company is unmatched when it comes to eDiscovery software." is no longer true. I have had several times recently where the documentation is very technical and doesn't assist at all with practical application of the feature. Review collected by and hosted on G2.com.

Matt N.
MN
Matt N.
Business Development Executive
Mid-Market (51-1000 emp.)
"Relativity Simplifies Navigation, But Overpriced"
2.5/5
What do you like best about Relativity?

I find Relativity's user interface to be incredibly beneficial. It simplifies navigation, making it very easy to know where I am going and what I am working on. This ease of use is particularly valuable as it enhances my efficiency in managing tasks. Additionally, the initial setup process of Relativity was simple, which is refreshing and helps to get started without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I find the pricing of Relativity to be a major drawback. The cost is high, and it influences my decision to repurchase the software. If it were more affordable, I would be more inclined to consider it again. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Enterprise (> 1000 emp.)
"Efficient Document Management with Customizable Dashboards"
4.5/5
What do you like best about Relativity?

I use Relativity for collections, reviews, and productions of data. It allows me to conduct faster searches and reviews, and helps cull down the documents so I don't have to review as many. I like the ease of use and the ability to create dashboards and workspaces to fit my needs. The aiR for Review works great and has changed how I handle large document review projects. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Import/Export sometimes cause me issues, as well as providing access to outside counsel. Review collected by and hosted on G2.com.