Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Powerful eDiscovery with Room for Improvement"
4.5/5
What do you like best about Relativity?

I like the powerful, granular level of filtering metadata and review coding in Relativity, which really enhances my eDiscovery support tasks. The saved searches feature is useful to me as it allows sharing search results and reporting efficiently. I also appreciate the user interface of Relativity; it's intuitive and supports my workflow. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Some functions have design flaws. Using a workspace as a template doesn't allow a template folder structure to be set and carried over to newly created workspaces. The Import/Export tool doesn't show the load file that was used in the history of completed import jobs. Neither the location nor the file name is shown, which is needed for troubleshooting. Review collected by and hosted on G2.com.

ANMOL B.
AB
ANMOL B.
"Efficient Email Management with Helpful UI"
4/5
What do you like best about Relativity?

I find the user interface of Relativity very helpful. I also like the fact that I can easily communicate with the team handling the redactions, which makes intra-team communications easier. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Sometimes the intercommunication loads too much granular detail. I want an option to decide the level of granularity required in terms of organization and communication. It's tough when I have 20 options thrown at me, especially as a newcomer in our team. I prefer having limited options. Review collected by and hosted on G2.com.

Travis H.
TH
Travis H.
Mr
Enterprise (> 1000 emp.)
"Ease of Use with Robust Capabilities"
4/5
What do you like best about Relativity?

I like Relativity for its ease of use and technical capabilities. These features, along with its analytics, really help me identify relevant documents quicker and easier, making the document review process more efficient. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I wish there was a feature to toggle on families in searches quicker. Review collected by and hosted on G2.com.

JR
Jenny R.
"Customizable Yet Overwhelming Interface"
5/5
What do you like best about Relativity?

I appreciate Relativity's customization capabilities, including through SQL scripts and configurable security features. As a system administrator, these functionalities enable me to tailor the platform to fit individual use cases effectively, ensuring that each client receives a unique and personalized experience that aligns with their specific business or review requirements. The ability to provide such a bespoke service stands out as a significant advantage and makes managing complex tasks more efficient. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I sometimes find there are too many options on the screen in Relativity, such as multiple panels like searching conditions, saved searches, document previews, and document lists. This can be overwhelming or get in the way, especially for newer, less experienced users. It would be beneficial to have personal settings that allow system administrators to configure and hide some of these options. Review collected by and hosted on G2.com.

KS
Kara S.
"User-Friendly with Powerful Customization"
4.5/5
What do you like best about Relativity?

I have been using Relativity for 2.5 years, and one of the things I really appreciate is how user-friendly it is. Its intuitive design makes onboarding new users a breeze, and I find the aesthetic interface to be quite appealing. The platform's intuitiveness means that it makes immediate sense, which is essential in a fast-paced environment like a law firm. The customization capabilities of Relativity stand out significantly, allowing us to tailor the software to fit each unique case or matter, which is incredibly beneficial given that no two cases are the same. Its ability to handle large-scale document reviews efficiently and highlight important aspects of a dataset is vital for our operations. These features not only streamline our processes but also enhance our overall productivity, making Relativity an invaluable tool in our workflow. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I dislike that you can't see how many of the document IDs that you have searched for are in the workspace and those that weren't found. When searching for a set of IDs, you should receive a popup giving you a breakdown of those found and those not found in the workspace. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Intuitive eDiscovery Workhorse with Constantly Improving Workflows"
4.5/5
What do you like best about Relativity?

It's our main tool for eDiscovery, so we use it in a daily basis. It's very intuitive, and and the team behind Relativity does a good job of creating new tools and workflows for outstanding problems. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

There are still some visualization features, particularly as it relates to exporting data for demonstratives, that we have and continue to struggle with. Review collected by and hosted on G2.com.

Emily L.
EL
Emily L.
Advanced Discovery Solution Consultant
Mid-Market (51-1000 emp.)
"Effortless eDiscovery Management with Relativity"
4/5
What do you like best about Relativity?

I like Relativity for its advanced functionality, which really helps with eDiscovery project management. It's also easy to use, making it straightforward to meet litigation deadlines. The initial setup was easy as well. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

The documentation could be improved by presenting more popular scenarios. Review collected by and hosted on G2.com.

Nicholas W.
NW
Nicholas W.
"Efficient, Comprehensive Solution with Trust and Thought Leadership"
5/5
What do you like best about Relativity?

I have been using Relativity since 2012 for a wide range of cases, including antitrust litigation, foreign corrupt practices, e-discovery, FOIA, privacy, and government investigations. I find Relativity to be the most efficient and accurate e-discovery platform I have used. Despite having experience with multiple e-discovery platforms throughout my career, Relativity stands out as the most comprehensive. The platform is somewhat intuitive from initial sign-on to creating review batches, managing productions, applying redactions, and using links to produce documents. The ability to expedite the collection, review, and production process is invaluable, especially in reducing the cost and overhead of using e-discovery tools. Furthermore, the continuous updates of Relativity keep the solution in line with the fast-moving generative AI developments. I am also impressed by the thought leadership within the Relativity team, individuals like David Oregon and Jonathan Hill help foster a sense of trust in AI, making the solution more reliable compared to others that sometimes come off as dubious. Relativity’s strong community and reliable support from experts, engineers, and coders add significant value to my experience. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I think one of the biggest challenges right now with Relativity is its pricing model. For state and local organizations, as well as other law firms that are not in the top 100, it remains somewhat expensive and unapproachable. This makes it difficult for smaller entities to access its benefits, which I believe is a hurdle. However, once this cost barrier is overcome, there is substantial opportunity given how easy, efficient, and feature-rich Relativity is. Review collected by and hosted on G2.com.

SA
Surbhi A.
Senior Associate
Small-Business (50 or fewer emp.)
"Efficient Document Management and E-Discovery Powerhouse"
5/5
What do you like best about Relativity?

I like Relativity's advanced search and filtering tools, which help manage large volumes of documents efficiently. The ability to run complex Boolean searches, apply metadata filters, and use saved searches lets us quickly narrow down large datasets to the most relevant documents. I also appreciate the customizable workflows and coding layouts. Additionally, the initial setup of Relativity was smooth and well-structured. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

There are no major drawbacks in our experience with Relativity. Review collected by and hosted on G2.com.

AV
Anthony V.
"Structured Analytics Enhance Document Review, Needs Better Integration"
4/5
What do you like best about Relativity?

I like the structured analytics in Relativity, especially how it can affect a review by identifying email threads and using the communication analysis widget to pinpoint textual near duplicates. These tools help my case teams understand the data and review documents effectively in a streamlined fashion. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Integrations with transcripts and chronologies are lacking and cumbersome. I'd like to see an AI offering that marries the review/production documents with deposition transcripts and case chronologies. I have to buy off-the-shelf deposition and chronology tools to satisfy that need. Review collected by and hosted on G2.com.