I use Relativity for processing data sets and managing reviews for our teams. I like that it allows an end to end process using one tool instead of two. I appreciate the simple GUI, which is quite easy to navigate around. I also find the tech support responsive because once a ticket is logged, someone will respond within a few hours. Review collected by and hosted on G2.com.

I don't like that Relativity only allows deduplication from one workspace instead of multiple workspaces. Review collected by and hosted on G2.com.

I really appreciate the training modules and the community page provided by Relativity. The training sessions are very clear, making it easy even for users with zero technical background to understand Relativity. The community page is incredibly helpful as it allows users to comment or share feedback if they encounter any issues. Also, the initial setup was very easy, just logging through SSO when the credentials were provided. Review collected by and hosted on G2.com.

It would be great if there is any chance to gain hands-on experience with the platform. Review collected by and hosted on G2.com.

I like Relativity's reliability. It's a pretty big name in the e-discovery industry and is well-known for its review features. Everyone I've talked to who uses it has been pleased with the progress it's made, especially with the addition of the AI feature. It's also pretty user-friendly. I find the out-of-the-box analytics, like email threading and active learning, really helpful for digging through large amounts of data and honing in on the most relevant documents for review. Review collected by and hosted on G2.com.

Right now, for us, the major pain point is trying to use their transcript application. It's not as robust as other software that's on the market. And when we're dealing with having a Relativity subscription, we kind of want one tool to handle everything. But, unfortunately, it kinda falls short with the transcripts. Review collected by and hosted on G2.com.

Relativity is a thoughtfully designed, outstanding tool for document review, productions, and related tasks. I also really appreciate it when the customer service representative follows through on support calls and provides consistent help. Review collected by and hosted on G2.com.

When I call for support, the automated prompts don’t seem to work correctly. I select 1 or 2 depending on whether my call is about an existing issue or a new one, and I also indicate the type of support I need. But when a representative finally answers, they ask me the exact same questions again, as if my selections didn’t carry over. Review collected by and hosted on G2.com.

I really like how Relativity saves so much time compared to our earlier platform. The Collect feature has been a game-changer for us, and the processing speed with automated workflows is impressive. It has reduced our steps from about 10-15 to just a few. Switching to Relativity was a decision made easier by the cost and everything being all baked in one. The initial setup was pretty good, and even though we just went live a couple of weeks ago, I feel confident in its capabilities. Review collected by and hosted on G2.com.

I wish Collect could capture deleted but recoverable email items. As well as inactive accounts Review collected by and hosted on G2.com.

I love how Relativity makes it really easy to search, filter, analyze, group documents, and synthesize facts using its AI. I find the user interface to be really easy and intuitive. As an admin, it's impressive how everything is straightforward, and whenever I have a question, the documentation provides obvious solutions. The setup was really easy too, and I appreciate how seamless the switch to managing databases internally was. Review collected by and hosted on G2.com.

I'd like there to be some improvements in saved searches (being able to copy and paste conditions, being able to easily move searches across workspaces). There are also some aspects of data importing/processing that I have tiny nits with. When I am looking at a list of job exceptions, for example, I'd love for there to be an option to return to the processing set without having to go back to the main processing sets screen and re-enter the processing set that way. Review collected by and hosted on G2.com.

I think their AI system is pretty good and really simple to use. Manual doc review is complicated, but with Relativity, it simplifies things for me. I just need to click two buttons instead of going through my entire files to see if things need to be done. It's really useful because it flags which files need to be reviewed and which don't. The learning platform on Relativity is pretty insightful and offers good training. The initial setup was simple, just logging on and going through some training, which was pretty good. Review collected by and hosted on G2.com.

I don't like that Relativity doesn't exactly eliminate the need for human oversight but that’s not exactly something that can be achieved but it does a great job to the extent that it can. Review collected by and hosted on G2.com.

I like Relativity because it is user-friendly when new features are implemented. It's a leading application for e-discovery, especially when compared to other platforms like Everlaw and DISCO. I appreciate that it implements new features such as generative and agentic AI, which make document collection simpler. Relativity's integration with other applications is a plus. I find the remote collection features helpful for data collection from clients, particularly the integration with mobile data collection tools. Relativity Collect is a really useful tool for our midsize firm, and we utilize features like visuals and clustering for presentations. Review collected by and hosted on G2.com.

There is lag in review at times, and it's unclear if it's due to our vendors' servers or the Relativity platform itself. When conducting more detailed searches across different fields, there's sometimes a lag, and the searches will time out. Review collected by and hosted on G2.com.

Relativity enables us to collaborate efficiently with legal teams and is highly suitable for conducting various corporate risk or compliance investigations. In addition, it greatly enhances our ability to organize data and makes data management more convenient. We can complete data review work more efficiently, and the use of effective keywords allows lawyers, compliance experts, and others to quickly locate facts, clues, or evidence related to the case, saving time, effort, and being very efficient! I particularly value the reporting function of Relativity, which greatly meets the various data usage needs of our users. In addition, various tags can be created during the data review process to record users' work results, and these data can be extracted and exported anytime and anywhere when needed, which is very efficient and practical for lawyers, expert witnesses, etc! Overall, Relativity is a very systematic, comprehensive, and efficient electronic data review platform, data organization platform, and data discovery platform. Review collected by and hosted on G2.com.

Due to its powerful functionality, the deployment environment is relatively complex, involving comprehensive skills and knowledge in hardware, software, systems, networks, and security. The deployment process is relatively long, and the problems encountered during the deployment process are basically solved by searching for documents in the community on their own! Another issue is that there is no local language support team on the mainland, so when encountering problems, we need support from foreign teams. Staying up late and not being efficient enough! Review collected by and hosted on G2.com.

I like the ease of use for reviewers in Relativity, as it makes it simple for them to review documents and set up a review queue. Logging in and searching through documents is also really easy. I also appreciate the customizability, where I can change fields and tags to suit different clients. Review collected by and hosted on G2.com.

Permissions at times, and copying data to fields can be a hassle. I can't copy data on all types of fields such as long text. Permissions like deleting workspaces but not all, or installing applications without being a sys admin are also problematic. Review collected by and hosted on G2.com.