I use Relativity as a platform for development in our eDiscovery and legal tech engineering services. It really simplifies a ton of underlying architecture that we would otherwise have to build, and it comes with a ready-made audience, which is a big plus for product developers like us. I like the extensible nature of it. The review process is another aspect that I've found Relativity got right. Whenever I check out competing products, I always compare their review interfaces to Relativity's and find that it has something better. Review collected by and hosted on G2.com.

API coverage could be improved, especially regarding new features. For areas like Legal Hold, Collect, Data Breach Response, and aiR, there's effectively no API coverage. Review collected by and hosted on G2.com.

It allows you to cull large sets of data down to a manageable, reviewable population. It also supports having many users work on document sets simultaneously. Review collected by and hosted on G2.com.

Since the Aero UI update, I’ve noticed a lot of UI bugs and some general sluggishness. It’s nothing a refresh can’t fix, but these minor annoyances can really add up, especially when I’m trying to get urgent tasks done. Review collected by and hosted on G2.com.

I appreciate that Relativity is constantly updating and improving the product. It is constantly improving. Review collected by and hosted on G2.com.

I would like an easier workflow for producing searchable PDFs. Review collected by and hosted on G2.com.

The aiR function is a great addition and can significantly improve our approach to investigations. Review collected by and hosted on G2.com.

Biggest challenge to regularly using aiR is the price. More clarification on pricing model and options e.g. fees built into the license to allow unlimited use would be ideal. Review collected by and hosted on G2.com.

Relativity is very customizable. It can work for a large variety of collections and reviews. It's fantastic to have all of the data in one place. I think that competitors sometimes focus on one aspect of the eDiscovery process and end up losing ground on other parts of the process. Relativity seems to be moving toward being a one-stop shop for most parts of eDiscovery. Review collected by and hosted on G2.com.

Relativity is a beast of a program. It can sometimes seem very overwhelming because it is so large and has so many uses/options. I think some things are becoming more user-friendly. I'd like to see more options become available in automatic workflows. Review collected by and hosted on G2.com.

Dealing with market leader focussed on end to end workflows and with a proven track record of success. User friendly platform that I am comfortable with. Review collected by and hosted on G2.com.

Costs can be prohibitive for certain workflows. Review collected by and hosted on G2.com.

Industry-leading analytics and features that support storage and document review. I really appreciate how flexible the filtering options are, since they let me narrow down the data to match my specific needs. Review collected by and hosted on G2.com.

Load speeds are sometimes slow.

Analytics can be a bit wonky.

Limitations for large documents.

Inability to render certain document types. Review collected by and hosted on G2.com.

Relativity is keeping up with new technologies and is now capable of using GenAI to analyse documents and automate parts of first level document review. Review collected by and hosted on G2.com.

Relativity One is a good solution, however the price is too high for some markets, specially on small investigations. Relativity Server was a better solution for those scenarios, specially when law or corporate policies don't allow the data to be copied out of the premises of the client/country. Review collected by and hosted on G2.com.

I like Relativity's flexibility and scalability in handling large e-discovery matters. The platform offers powerful search, analytics, and review workflows that make document and privilege review more efficient and defensible. Features like advanced filtering, batching, QC tools, and customizable workflows help streamline review processes, reduce manual effort, and maintain consistency across teams. Additionally, Relativity's stability and continuous feature enhancements make it a reliable tool for complex projects. I also appreciate its robust features and scalability, as well as the strong support it provides. The platform continues to evolve with advanced analytics, Relativity AI, and other GenAI-driven capabilities that help improve efficiency and consistency in review processes. Its data breach response and investigations tools add significant value by enabling faster and more structured analysis in sensitive matters. Review collected by and hosted on G2.com.

While Relativity is a robust platform, some features have a learning curve, especially for new users. Certain advanced workflows and searches can require additional configuration and technical understanding. Performance and interface responsiveness could also be improved when working with very large datasets. Review collected by and hosted on G2.com.

Everything works well. No issues for the most part. The AI innovates are great and somewhat functional (e.g. yes we are AA/beta-testers) but at least its workable/useable.

The UI needs to be faster/easier to use though, especially re actual review of documents + aiR Case Strat (esp the latter).

Performance is a huge grip. It needs to be much much much faster. I get it, searching 500k docs takes time, but Nuix is faster! Same with review and coding panels (always having issues) Review collected by and hosted on G2.com.

The speed + performance. The ocassional bugs are an annoyance too.

Biggest grip is Redact, e.g. Excel for Redact. Whoever created the redaction box needs to actually have used it...

But in short, hard to use. Single line vs actual box. Hard to redact from it.

Please update this (inc. feedback given during Relfest, ty for it btw, great Fest!). Solution is change from line to actual box, make it larger + scrollable etc. Review collected by and hosted on G2.com.