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Relativity Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Relativity Media

Relativity Demo - Data Analytics Targeted to Different Users
Data Analytics Targeted to Different Users
Relativity Demo - Push-Button Collection Built In
Push-Button Collection Built In
Relativity Demo - Review and Code Documents
Review and Code Documents
Relativity Demo - Search by Document Concept
Search by Document Concept
Relativity Demo - Search by Key Communicators or File Attributes
Search by Key Communicators or File Attributes
Relativity Demo - Search Easily by Terms, People, and Dates
Search Easily by Terms, People, and Dates
Play Relativity Video
Play Relativity Video
Play Relativity Video
Play Relativity Video
Play Relativity Video
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Relativity Reviews (571)

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Reviews

Relativity Reviews (571)

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4.6
572 reviews

Pros & Cons

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Verified User in Consulting
AC
Mid-Market (51-1000 emp.)
"Versatile and robust products to support discovery and investigations."
What do you like best about Relativity?

Relativity serves as a versatile, Swiss Army knife of interconnected products, effectively supporting most stages of the EDRM lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Relativity is often first to market with new products while foundational products and core functions are not given the same priority or attention. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market (51-1000 emp.)
"A key tool in every eDiscovery matter"
What do you like best about Relativity?

Relativity is the market leader in eDiscovery tools for a reason. It is innovative, exciting, and powerful. It's a tool I use every single day of my career and love training new users on. Their certification pathway and titles are valuable and worth doing. Our customer success team and the training team we've worked with are both fantastic groups. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

When things break with Relativity, it's often a minor disaster. We are so ingrained in the system that things like processing or agents breaking puts us in a full stop. There have been periods where this has been particularly extended. There has also been a trend in the last year or so of Relativity discovering issues, resolving them, but not notifying people until months later. This degrades trust in the team behind the tool.

Whilst the documentation site is one of the best in the industry, it's not without significant errors. Having recently reviewed many pages of it as part of studying for various Relativity certifications, I've encountered and flagged some notably out of date information. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market (51-1000 emp.)
"Relativity is the industry standard Litigation Support Platform!"
What do you like best about Relativity?

Some of the best aspects of the product are: the documentation page, certifications, support staff almost any time of the day, and the front-end interface is systematic and logical.

There are lots of automation around the tool to allow attorneys to work effiently. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Despite the logical flow of the interface, there are still some things that can be done better. We would like to see the same functionality available in relativity one available to relativity server customers. The big one is automated workflows. Going from tab to tab is very slow at times in the relativity server. Upgrading the relativity server instance needs to happen much quicker. Upgrading should not mean potentially breaking something that once worked fine in the prior version. Creating a saved search is something I do very often and this needs to happen much faster: searches take a long time to run and cumbersome menus take a long time to load. This needs to happen much more quickly. Saving a document list as a static list takes forever to load sometimes. We need the ability to create family-level PDFs. Review collected by and hosted on G2.com.

Miriam P.
MP
Bachelor of Legal Studies Student
Mid-Market (51-1000 emp.)
"So clean logical and engaging"
What do you like best about Relativity?

The layout, structure, and functionality Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I have not come across anything that makes me dislike it Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Mid-Market (51-1000 emp.)
"User-Friendly Interface Simplifies Tasks, But Steep Learning Curve for Beginners"
What do you like best about Relativity?

I enjoy how user friendly the software is. It makes complicated ideas and processes seem simple and straight forward. There is also great training resources available for people wanting to learn more about the software. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

The learning curve is a bit high, especially if you are not technically skilled. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market (51-1000 emp.)
"Still best review platform on the market"
What do you like best about Relativity?

Relativity constantly develops and invests in technology that is modern and necessary for a contemporary document review project. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Relativity can be difficult for casual end-users. There are a lot of features and nuances and can be difficult from an administrative standpoint. Review collected by and hosted on G2.com.

AN
Manager
Mid-Market (51-1000 emp.)
"Wonderful experience!"
What do you like best about Relativity?

Relativity is a one stop shop for the end-to-end needs of my ediscovery clients. It's super customisable and familiar Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Some features require quite a few clicks Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Enterprise (> 1000 emp.)
"Industry-Leading Solution That Sets the Standard"
What do you like best about Relativity?

Industry standard, leads the field, not tempted by competitors Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Pricing for AI and features like data breach frustrating and keep us from using them Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Enterprise (> 1000 emp.)
"Industry leader for eDiscovery"
What do you like best about Relativity?

RelativityOne is a powerful tool for eDiscovery collection, processing, review and production Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Relativity Server is being dicsontinued and not upgraded as much as RelativityOne. Server side applications are still needed as an option to cloud-based application. Review collected by and hosted on G2.com.

Thomas V.
TV
Analyst
Small-Business (50 or fewer emp.)
"Review Docs"
What do you like best about Relativity?

Easy to review docs, all the available features, support receiving if there's any issue, and time consuming. Enjoying working with Relativity. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Can't complain. Enjoying the software. There are few tabs we can build. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

8%

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Relativity Features
Intake
Assignment
Monitoring
Metrics
Compliance
Legal Hold
Document Collection
Document Processing
Document Review
Project Analytics
Project Templates
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