---
title: Relativity Reviews
meta_title: 'Relativity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 653 reviews by the users' company size, role or industry
  to find out how Relativity works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 653
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---

# Relativity Reviews
**Vendor:** Relativity  
**Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 653
## About Relativity
Relativity is a leading legal data intelligence company that builds technology to help users organize data, discover the truth, and act on it. Its extensible, AI-powered cloud platform, RelativityOne, transforms complex data into actionable insights at massive scale for litigation, investigations, regulatory inquiries, data breach responses, and other legal use cases. The world’s largest law firms and corporations, government agencies, and a robust network of channel partners rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. The company also expands access to technology by providing its platform at no cost to academic institutions through its Relativity Academic program and to organizations supporting pro bono legal work through its Justice for Change initiative.



## Relativity Pros & Cons
**What users like:**

- Users commend the **ease of use** of Relativity, praising its user-friendly interface and helpful features for all levels. (81 reviews)
- Users value the **innovative advancements** of Relativity, especially its integration of generative AI and evolving tools. (64 reviews)
- Users appreciate the **flexibility and feature-rich capabilities** of Relativity, enhancing efficiency in data review and management. (60 reviews)
- Users commend the **speed and flexibility** of Relativity, enhancing the document review lifecycle with useful AI tools. (50 reviews)
- Users appreciate the **intuitive user interface** of Relativity, which enhances workflow and facilitates effective team communication. (46 reviews)
- Document Management (44 reviews)
- Efficiency (40 reviews)
- Users find the **intuitive interface** of Relativity makes training and self-learning easy and efficient. (36 reviews)
- Data Management (33 reviews)
- Users appreciate the **excellent customer support** of Relativity, which is readily available and helpful around the clock. (31 reviews)

**What users dislike:**

- Users experience significant **performance issues** with Relativity, particularly with slow data processing and limited transcript application functionality. (69 reviews)
- Users find the **difficult learning curve** frustrating due to complex deployment and inadequate training resources. (35 reviews)
- Users find the product **expensive** , with concerns about high costs and limited pricing transparency. (29 reviews)
- Users experience **slow performance** with Relativity, particularly due to latency issues and job processing delays. (29 reviews)
- Users find Relativity **not user-friendly** , citing issues like bugs, poor multitasking, and lack of clear guidance. (28 reviews)
- Users find **limited features** in Relativity, causing workflow disruptions and prompting them to consider alternatives. (27 reviews)
- Missing Features (27 reviews)
- Users find the **steep learning curve** of Relativity challenging, complicating the use of its extensive features. (22 reviews)
- Limitations (17 reviews)
- Poor Navigation (17 reviews)

## Relativity Reviews
  ### 1. Nice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaya G. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2021

**What do you like best about Relativity?**

Review Analytics , interface, user interface

**What do you dislike about Relativity?**

Nothing. Am using relativity since 5 years have good experience working with it

**What problems is Relativity solving and how is that benefiting you?**

Name normalization and email threading

  ### 2. The Industry Standard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen R. | Paralegal & Tech Committee Member, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Relativity?**

Once you learn relativity their isn't much you can't do with it.

**What do you dislike about Relativity?**

There is a pretty steep learnign curve. A lot of people get overwhelmed at first.

**What problems is Relativity solving and how is that benefiting you?**

Using it to identify and produce response, non-privliged matreials. Faster, and more efficent reviews, which reduce legal spend.

  ### 3. Relativity Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny C. | Sr Discovery Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Relativity?**

The ability to create custom scripts and applications allows for extending its abilities. Applications such as Active Learning and Case Dynamics from Relativity really make it easier for reviewers to classify and organize their work product. With the new Aero UI the UX is improved with continuity of design language and reduction of unnecessary clicks and mouse travel.

**What do you dislike about Relativity?**

Having to always wait for the next new feature to be released. Knowing the product is evolving is a good thing.

**What problems is Relativity solving and how is that benefiting you?**

Organizing ever growing data volumes. By using both structured and unstructured analytics we are isolating high priority documents quickly.

  ### 4. Relativity Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2021

**What do you like best about Relativity?**

I think the ability to triage documents for duplicates and compare them side by side to determine how over time the drafts changed is a gamechanger. Other databases I have used do not have this feature.

**What do you dislike about Relativity?**

I can't think of any negative features other than it is easy to get confused when doing a deep dive into a document's history.

**Recommendations to others considering Relativity:**

I prefer Relativity as a doc review platform and often hear its praises from other users. I would recommend its use if ever asked.

**What problems is Relativity solving and how is that benefiting you?**

Easily helps to prepare for depositions.

  ### 5. Love for Relativity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karan C. | M, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Navigation, user-friendly, and dynamic searches.

**What do you dislike about Relativity?**

Hard To think 🤔. Lag for heavy documents, which is obvious.

**What problems is Relativity solving and how is that benefiting you?**

Easy to share stats and create QC searches.

  ### 6. Relativity User/Fan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Relativity?**

The User Interface is easy to learn and, more importantly, easy to teach others. It was designed for the end-user in mind. Also, it is a very robust tool that can handle millions of documents and still be efficient.

**What do you dislike about Relativity?**

The biggest challenge is pricing to the smaller-to-midsize firms. Also, find that adoption by attorneys/users who are used to legacy programs can be a challenge at times.

**What problems is Relativity solving and how is that benefiting you?**

It [provides so many powerful tools, from integrating AI/CAL to batching. It is accessible via an on-prem version or cloud version (RelOne), so plenty of options.

  ### 7. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Relativity?**

I like how you can easily store and secure important data and organize it accordingly.

**What do you dislike about Relativity?**

How slow this software can be if you have large amounts of data in the workspace.

**What problems is Relativity solving and how is that benefiting you?**

Can easily pull and tag documents that is useful for litigation.

  ### 8. Relativity Vendor's Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2020

**What do you like best about Relativity?**

Relativity delivers a consistent product.

**What do you dislike about Relativity?**

Global control over data transfer tools configuration.  As all tools require authentication to the RelOne environment it would be ideal if config options (such as max Aspera speed) could be set for an entire organization or user groups.

**Recommendations to others considering Relativity:**

Have a second tool in your toolbox for litigation support tasks such as re-branding images.

**What problems is Relativity solving and how is that benefiting you?**

Relativity is used by DLS to provide a consistent experience for document review.  Through the use of analytics, such as email threading, using Relativity translates to at least a 20% reduction in review labor.  Through templates, the workspaces are tweaked to best suite the needs of our clients in our local court system.

  ### 9. Relativity is best if you have lots of data to manage. It's easy to use and really amazing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aakash M. | Associate Solution Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Relativity?**

Simple, easy to use, highly effective, great results, filters are best, makes work easy

**What do you dislike about Relativity?**

No cons. Its features are good. No issue.

**What problems is Relativity solving and how is that benefiting you?**

Document review, Contracts Review, coding, Redaction, contract management

  ### 10. Relativity is a pretty savvy platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Relativity brings together a vast array of innovations, tools, features, and intuition to process nearly-endless types and quantities of data in very useful ways.

**What do you dislike about Relativity?**

I previously disliked the occasional latency, but that now seems to have been resolved. The license fees can be rather steep but that comes with a Kingping platform.

**What problems is Relativity solving and how is that benefiting you?**

Compiling well-ordered sets of documents with optimal responsiveness and key insights for the cases and investigations at hand. Getting clear views and access to Korean-language documents and classifying these just as smoothly as English documents.

  ### 11. Great Partner!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about Relativity?**

The people at Relativity is what really makes Relativity the best solution. The Relativity application is very good, but our long standing relationship with the people of Relativity has made all the difference. We view Relativity as a partner - an extension of our team.

**What do you dislike about Relativity?**

Naturally as Relativity has grown there have been times when support or the product was not as responsive or extensive, but right now things are very good.

**Recommendations to others considering Relativity:**

Consider RelativityOne verses on-premise

**What problems is Relativity solving and how is that benefiting you?**

eDiscovery review, leveraging technology to make legal services more efficient, and finding what is important with data

  ### 12. It has a great user friendly interface. Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Its interface. I liked to work with it. It's just easy to use then any other tool or application in our e discovery field.

**What do you dislike about Relativity?**

There are always two sides of a coin. Where there are likes there will be dislikes. In relativity server, there are some features which can be improved.

**What problems is Relativity solving and how is that benefiting you?**

Business problems like reviewing a large number of documents  can be avoided or we can say we can avoid or reduce the efforts of reviewing non relatable documents through many processes of relativity.

  ### 13. Admin

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Relativity?**

Innovative methods to gather information from various origins

**What do you dislike about Relativity?**

Notifications for unknown errors. Improve user experience with multiple tabs. Known issues are taking too long to be resolved.

**What problems is Relativity solving and how is that benefiting you?**

Legal review for litigation

  ### 14. Relativity is one the best tools that I have came across in my career.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Analytical and review capabilities are too good. Interface is user friendly and things become fast and easy with relativity

**What do you dislike about Relativity?**

Nothing like dislike it's just too good. Every features help you enhance you case.

**What problems is Relativity solving and how is that benefiting you?**

Promotional training certification should be there. Else with worth for money invested

  ### 15. Long-term user Relativity User.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Relativity?**

I think the STR feature with the persistent highlighting set now linked to the STRs.

**What do you dislike about Relativity?**

I would like for Case Dynamics to be as easy and intuitive as Lexis CaseMap.  Also, I would like your CAAT visuals, the cluster wheel in particular, to have labels as valuable as Brainspace's cluster wheel has.  Also, just anecdotally, I will add that your Relativity active learning is not quite as good as the Brainspace CMML learning.  I also wish the push/pull to and from Brainspace was an API.

**What problems is Relativity solving and how is that benefiting you?**

Walmart has a large portfolio of litigation and many cases need the power of Rel to manage the native file collections.  All the basics for easy of search, review and production are there.  Your structured analytics, categorization analytics and active learning features are getting mature and outside counsel adoption is increasing.  This helps with cost avoidance (review fewer documents by consistently reviewing only final, unique email threads, and avoid review of the entire corpus using active learning.  These tools also lead to the facts that matter faster.

  ### 16. Relativity meets our business needs for ediscovery.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Relativity?**

It is relatively easy to navigate and utilize

**What do you dislike about Relativity?**

If I havent used Relativity in a while, I forget how to access everything.

**What problems is Relativity solving and how is that benefiting you?**

The ability to review ediscovery in one platform and to search and cull down data.

  ### 17. Best review plataform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

The several resources that we can find in Relativity.

**What do you dislike about Relativity?**

Sometimes the interface of some resources are not interactive/easy to use for beginners/reviewers.

**What problems is Relativity solving and how is that benefiting you?**

Complex searching and reporting. Relativity brings powerful resources to cover many difficult searching and review control.

  ### 18. Relativity review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Its really user friendly  and even freshers can understand everything what's going on and can learn it so fast.

**What do you dislike about Relativity?**

So far, no dislike but there are few things where team can implement in relativity where from Frontend to export pdf by family is one scenario.

**What problems is Relativity solving and how is that benefiting you?**

It's an end to end platform where we can process and host which can be done in one go. Productions and everything  is easy and all very beneficial.

  ### 19. Relativity gives me information I need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Relativity?**

The statistics and ability to create very focused searches.

**What do you dislike about Relativity?**

The reviewer statistics are not accurate

**What problems is Relativity solving and how is that benefiting you?**

Redacting in native and TAR. Being able to streamline review and focus on likely responsive documents.

  ### 20. Lots of Fun and Informative too

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

I loved the RelativityFest! The topics were varied and interesting. There were some very good presenters who definitely knew their stuff! I really enjoyed the virtual format.

**What do you dislike about Relativity?**

I wish there was a bit more about using Relativity for auditors. I find that area lacking.

**What problems is Relativity solving and how is that benefiting you?**

We are not using Relativity yet. We are currently evaluating it for our needs. We would love to see more audit-related expansions to the software.

  ### 21. Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Relativity?**

Customer Support Team is very helpful, as is onboarding.

**What do you dislike about Relativity?**

Third party applications can sometimes take a bit long to install and manage.

**What problems is Relativity solving and how is that benefiting you?**

Complex investigations.

  ### 22. Why Relativity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary A. | Review Manager for Ricoh e-Discovery, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Relativity?**

It is a professional document review platform.  It does not look like a kindergarten game like some review platforms do.  Relativity is always improving and adding to what it can offer, and developing new tools.

**What do you dislike about Relativity?**

I can't think of anything at the moment.

**What problems is Relativity solving and how is that benefiting you?**

Search capabilities give me infinite ways to solve problems.  The Active Learning environment is the most impressive way to serve clients and save them money.  AL makes me and my company look like superstar experts.

  ### 23. The Best Document Review and E-Discovery Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naveen K. | Analyst II, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Relativity?**

The best thing about Relativity is, It makes document review and e-discovery work easy with best Analytical Searches, and its the best tool in the world right now which also supports Redaction work and other tasks.

**What do you dislike about Relativity?**

Relativity never gives you chance to try another another tool, if you use it ones you will love it forever :)

**Recommendations to others considering Relativity:**

If you are looking for single tool to perform Document Review, Redactions, Collection of Documents, E-Discovery, Unitization, Metadata Coding etc, then Relativity is best one.

**What problems is Relativity solving and how is that benefiting you?**

Document Review
Redactions
Collection of Documents
E-Discovery
Unitization
Metadata Coding etc

  ### 24. Relativity is very helpful review tool which we used on everyday basis on all our projects.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

That it can be customizable as per reviewers.

**What do you dislike about Relativity?**

Some applications don't work as expected. eg:case dynamics

**What problems is Relativity solving and how is that benefiting you?**

it is very helpful to find key documents in an investigation

  ### 25. Great tool to analyze and organize your data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Relativity?**

Document review and data analytics used on large data sets.

**What do you dislike about Relativity?**

Latency and technical hurdles of uploading and exporting data.

**What problems is Relativity solving and how is that benefiting you?**

Analysis of extremely large data sets

  ### 26. Easy to use API interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about Relativity?**

REST API helps to automate tedious tasks.

**What do you dislike about Relativity?**

Find it hard to understand and make use of features & functions of analytics.

**What problems is Relativity solving and how is that benefiting you?**

eDiscovery work.

  ### 27. eDiscovery Program Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

The ability to customize. Text message integration.

**What do you dislike about Relativity?**

It's not as intuitive as other platforms.

**What problems is Relativity solving and how is that benefiting you?**

Better text message review. Native redactions.

  ### 28. Relativity Is Top Dog

**Rating:** 4.5/5.0 stars

**Reviewed by:** James M. | Managing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Relativity?**

It is easy to use, the layout is clear and the user has been at the forefront of the developers thinking.

**What do you dislike about Relativity?**

As an admin you can sometimes lose where menu options are (though there is a handy search if this happens!)

**What problems is Relativity solving and how is that benefiting you?**

Most recently helping our clients redact excel files. Up until now we had to image excel files, so this could result in many thousands of pages, not a problem now as they can do it natively!

  ### 29. Relativity is a complete eDiscovery package.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Relativity?**

User friendly and easy to use.
We can manage the functions as per our company structures.

**What do you dislike about Relativity?**

Nothing as of now. Everything seems to be good so far

**Recommendations to others considering Relativity:**

Relativity has all the modules for ediscovery from workspace creations to processing, administration, production exports and review.

**What problems is Relativity solving and how is that benefiting you?**

Right from administration tasks till production exports we are maintaining everything.

  ### 30. Relativity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Relativity is the industry gold standard among being the most well-known and used.  It makes our jobs so much easier.

**What do you dislike about Relativity?**

The cost and learning curve for more advanced features.

**What problems is Relativity solving and how is that benefiting you?**

We love that we can view, tag and produce social media and text messages with ease.

  ### 31. Fantastic...Cannot think about any other so complete tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2021

**What do you like best about Relativity?**

UI Experience is the best, and all the features are very easily accessible. Documentation is always up to date so that users can use the features as per the requirements. Certification also holds value in a global that helps us to stand out from the crowd.

**What do you dislike about Relativity?**

Nothing particularly that I can think of as of now.

**What problems is Relativity solving and how is that benefiting you?**

First of all, my experience with Rel Processing is Fantastic. Analytics helps us to get an insight into data without even actually reviewing it.

  ### 32. It's very very useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

Document review and analytics which is very highly used in the new age of legal industry

**What do you dislike about Relativity?**

Relativity is unable to identify the audio to text properly.

**What problems is Relativity solving and how is that benefiting you?**

Solving the of review and making it effectively.

  ### 33. I am not sure what you mean by "title for your review"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

The options available, to customize the workspace to fit the needs of a particular review

**What do you dislike about Relativity?**

It is not user-friendly at all.  Nothing about it is intuitive.

**What problems is Relativity solving and how is that benefiting you?**

litigation related problems

  ### 34. The best experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

The analytics and the visualization. Relativity is user friendly

**What do you dislike about Relativity?**

Strategic sampling in TAR. It takes a longer time to provide the sampling results

**What problems is Relativity solving and how is that benefiting you?**

Analytics is very helpful

  ### 35. Relativity - The Market leader in eDiscovery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2021

**What do you like best about Relativity?**

You can review docs fast and efficiently using the different features within Relativity, such as Analytics, coding docs, OCRing, redacting etc.

**What do you dislike about Relativity?**

Sometimes the upgrades don't always go to plan, but Relativity are always improving their services.

**Recommendations to others considering Relativity:**

Relativity is the market leader in eDiscovery, and they are always improving their product and making things easier to access. With the latest Aero UI the look and feel of Relativity is easy to navigate and understand.

**What problems is Relativity solving and how is that benefiting you?**

We are helping our clients get to the truth of their data and understanding what their case is all about using the different features available i.e. Clustering, Find Similar Docs etc.

  ### 36. Very Favorable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Relativity?**

Flexible security options  make it easy to add new users to cases and tailor accessibility rights

**What do you dislike about Relativity?**

Documentation could be more user friendly.  It is sometimes difficult to troubleshoot and resolve issues because error messages can be vague or misdirecting.

**Recommendations to others considering Relativity:**

The infrastructure learning curve is quite steep so it helps to have strong internal IT and eDiscovery support teams to implement it.

**What problems is Relativity solving and how is that benefiting you?**

Ingesting and processing data quickly.  Being able to point users to problem files during review prior to production phase.

  ### 37. Gaurav Lambat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Relativity?**

User friendly,eay to load and review documents

**What do you dislike about Relativity?**

AI function not available.similar like brain space, and nexlp

**What problems is Relativity solving and how is that benefiting you?**

Loading error.and fix problems wile loading

  ### 38. Best review tool in the industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mukesh Mittal, R. | Senior Consultant - eDiscovery Client Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Relativity?**

Speed and accuracy are the best part of real.

**What do you dislike about Relativity?**

We are on real server and it’s always a version behind from the rel one. This is a little disappointing though justified for the cost we pay to them

**Recommendations to others considering Relativity:**

If budget or pricing is not an issue, then go for it. You won't regret it.

**What problems is Relativity solving and how is that benefiting you?**

Collections, Collect, hosting, processing, review and production

  ### 39. I love working on Relativity. there is something new to learn everyday

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lalit B. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Relativity?**

The community site and the flexibility of tool

**What do you dislike about Relativity?**

Processing and Imaging sharing the same queue.

**Recommendations to others considering Relativity:**

Use it as a complete ediscovery tool for the best experience. just using one functionality won't give you the best experience.

**What problems is Relativity solving and how is that benefiting you?**

As an application support person, I do solve problems that clients are facing ranging from user accounts to infrastructure

  ### 40. SJG Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Relativity?**

Very user friendly and a more powerful review platform than other document review platforms

**What do you dislike about Relativity?**

The only thing I have that I dislike is no way to large a number of native files using their document name as the Begin Bates field. A small number you can just drag and drop in.

**What problems is Relativity solving and how is that benefiting you?**

Easily create images and bates number them for productions.

  ### 41. Director Legal Operations and Technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Relativity?**

User interface, ease of use and capabilities

**What do you dislike about Relativity?**

Depending on data volume, occasionally clunky

**Recommendations to others considering Relativity:**

It does the job and does it well

**What problems is Relativity solving and how is that benefiting you?**

No problems.  Realized substantial savings using RelativityOne.

  ### 42. Strong function

**Rating:** 5.0/5.0 stars

**Reviewed by:** Junbi Z. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Relativity?**

The chance to let developer to make their own custom solutions

**What do you dislike about Relativity?**

Should be more stable before adding more functions

**What problems is Relativity solving and how is that benefiting you?**

Production

  ### 43. RelativityOne is an amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about Relativity?**

RelativityOne requires no infrastructure maintenance, heightened security, and using the R1SE is an absolute game changer! Regular updates so we get to use features faster, and a great support team to assist when the need arises. Active Learning has come a long way, and Analytics is a regular favourite of mine to demonstrate to clients and new users of Relativity.

**What do you dislike about Relativity?**

Relativity Processing isn't as customisable/hands on as other tools like Nuix. And it's taken YEARS to get PDF's supported in the Viewer as an image format. This is something the Australian market has needed for a very long time. Thankfully it should be rolled out this year!!

**Recommendations to others considering Relativity:**

For the Australian market - R1 is implementing changes to be able to support PDF and Australian Protocol compliant document numbering. The new UI and fluidity of upgrades are going to be a gamechanger!

**What problems is Relativity solving and how is that benefiting you?**

Understanding datasets faster, being able to set up multiple ways to search and interrogate data. Active Learning is a HUGE benefit when you've got to get through vast amounts of documents for review. I like helping clients QC using different methods like TND, Email Threading and clustering to spot inconsistencies in coding. There's so many ways to re-purpose the existing tools in the system.

  ### 44. Great software and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Relativity?**

The application is good, well built, easy to use and  intuitive.

**What do you dislike about Relativity?**

We still using the old version at work I would like to upgrade, because there are some technical issues.

**What problems is Relativity solving and how is that benefiting you?**

I am administrating Relativity, I am preparing cases for investigation team.

  ### 45. Great Company and Awesome Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2020

**What do you like best about Relativity?**

Functionality and personnel are friendly and responsive

**What do you dislike about Relativity?**

Too many steps to accomplish some of the tasks

**Recommendations to others considering Relativity:**

Test it out, ask lots of questions and think outside the box when determining what functionality your company needs.

**What problems is Relativity solving and how is that benefiting you?**

Reviewing emails quicker; internal investigations

  ### 46. RelativityOne RMcAdams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about Relativity?**

Consolidation of multiple EDRM steps into one platform, easy to get people started on the platform

**What do you dislike about Relativity?**

Sometimes difficult to get support on additional features which are less frequently used (unitisation, scripts). Would prefer more flexibility in some objects/applications - for instance, adding additional fields to workspace objects

**Recommendations to others considering Relativity:**

Consider the skill sets required to maintain the platform on a daily basis before buying - do you have someone who can acquire those skills?

**What problems is Relativity solving and how is that benefiting you?**

Large data reviews & organising those reviews in a strategic way.
Better support for our case teams, and increased involvement in client advice

  ### 47. 10+ years experience in forensic and litigation supports with various big4, bank and regulators.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Relativity?**

Popular in the industry, same languages with other people

**What do you dislike about Relativity?**

Processing engine cannot recover deleted files and process fdk image file, integration point always prompt error, ocr quality is not good.

**Recommendations to others considering Relativity:**

Spend a lot of resources on setting up in house Relativity server

**What problems is Relativity solving and how is that benefiting you?**

Centralized all files in one platform with permission setting for investigation and litigation processes.

  ### 48. Relativity from a Lit Support perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2021

**What do you like best about Relativity?**

It is an incredibly robust tool. There are very few things that Relativity flat out can't do.

**What do you dislike about Relativity?**

A lot of the features could be more streamlined. For example, when creating a workspace, the "advanced" tab is completely unnecessary. Those 3 options could fit on the first tab with no issue. There are several places where it seems that an additional layer of tabs have been added in an effort to make the UI more minimalistic.

**What problems is Relativity solving and how is that benefiting you?**

Relativity has helped us improve our review.

  ### 49. Relativity Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2021

**What do you like best about Relativity?**

I believe Relativity is the most dynamic and customizable eDiscovery platform on the market. It allows for many workflows and purposes even outside of eDiscovery.

**What do you dislike about Relativity?**

I have no dislikes at this moment. As a Relativity Master certified I often wish that when reaching out to support you can directly move to an experience support engineer.

**What problems is Relativity solving and how is that benefiting you?**

Custom workflow requests from clients, including creating custom objects to address structured data problems.

  ### 50. A Robust, Evolving Ecosystem

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2020

**What do you like best about Relativity?**

Relativity is doing a great job packaging powerful features across the EDRM into a single streamlined UI. The platform strikes the proper balance between having enough flexibility to address the inherent complexities of eDiscovery, and the beer-growing demand for simplicity. RelativityOne and Aero further empower users to do more than ever before.

**What do you dislike about Relativity?**

I think they could create new interesting functionality by considering how existing features can work together in concert. Many of the features exist in more or less silos. Zooming out and thinking about how to harmonize feature could produce some interesting ideas. Keep listening to constructive feedback and fostering the community of people who love the product!

**Recommendations to others considering Relativity:**

Embrace the cloud. It’s really offers a better long term alignment for everyone. Let Microsoft spends $1Bn to secure your data. Let Relativity manage the software that they developed. Let your team focus on their clients and legal goals.

**What problems is Relativity solving and how is that benefiting you?**

We are able to solve more problems today directly within Relativity, withou having to export and manipulate it externally, than ever before.


## Relativity Discussions
  - [what is the best way to reach out to experienced folks in Support directly for an Administrator?](https://www.g2.com/discussions/45771-what-is-the-best-way-to-reach-out-to-experienced-folks-in-support-directly-for-an-administrator) - 4 comments, 1 upvote
  - [What is the best way to use Relativity for general project management / task assignment?](https://www.g2.com/discussions/29848-what-is-the-best-way-to-use-relativity-for-general-project-management-task-assignment) - 3 comments, 1 upvote

- [View Relativity pricing details and edition comparison](https://www.g2.com/products/relativity/reviews?page=35&section=pricing&secure%5Bexpires_at%5D=2026-07-20+10%3A39%3A35+-0500&secure%5Bsession_id%5D=019af315-f865-41be-83f9-2e6eaeaca2c1&secure%5Btoken%5D=968c004d9fb9e911538361ff28a3e0a959968b90a4d40c5d0b5011f432bb5f2e&format=llm_user)
## Relativity Integrations
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Blackout](https://www.g2.com/products/blackout/reviews)
  - [Harvey AI](https://www.g2.com/products/harvey-ai/reviews)
  - [iManage Drive](https://www.g2.com/products/imanage-drive/reviews)
  - [Intella](https://www.g2.com/products/intella/reviews)
  - [Nuix Workstation](https://www.g2.com/products/nuix-workstation/reviews)
  - [ReadySuite](https://www.g2.com/products/readysuite/reviews)

## Relativity Features
**Case Management**
- Intake
- Assignment
- Escalation

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications

**Request Management**
- Online Forms
- Workflow Assignment
- Public Database
- Common Documents
- Digital Storage
- Role-Based Permissions
- Audit Trail

**Document Collection**
- Legal Hold
- Document Collection
- Document Processing

**Storage and Collaboration - Legal Document Management**
- Editing and Tracking
- Centralised Database
- Accessibility and Permission for Sharing
- Document Storage

**Generative AI - AI Legal Assistant**
- Text Generation
- Text Summarization

**Analytics**
- Monitoring
- Metrics
- Compliance

**Document Management**
- Hold Requests
- Document Repository
- Template Library

**Workflow Management**
- Automated Reminders
- Communication Tools
- Cross-Department Collaboration

**Document Review**
- Document Review
- Project Analytics
- Project Templates
- Automated Review
- User Reporting
- Permissioned Access
- Production

**Document Management - Legal Document Management**
- Search and Retreival
- Synchronization of Data
- Versioning

**LLM and NLP - AI Legal Assistant**
- Natural Language Processing (NLP)

**Reporting**
- Dashboards
- Basic Reporting

**Analysis - Legal Document Management**
- Document Review
- Legal Analytics

**Technology Benefit - AI Legal Assistant**
- Drafting Assistance
- Review Automation
- Due Diligence
- Legal Analytics and Insight

**Agentic AI - Investigation Management**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - eDiscovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Artificial Intelligence - Legal Document Management**
- AI Automation

**Consistency, Accuracy and Efficiency - AI Legal Assistant**
- Consistency and Quality Assurance

**Accessibility - Legal Document Management**
- Cross-Platform Access

**Automation using Legal Tech - AI Legal Assistant**
- Litigation Support

**Compliance and Data Security - AI Legal Assistant**
- Data Protection

**Agentic AI - Legal Document Management**
- Cross-system Integration
- Natural Language Interaction

**Ease of Use and Adaptability - AI Legal Assistant**
- Ease of Use and Adaptability

**Agentic AI - AI Legal Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Relativity Alternatives
  - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (718 reviews)
  - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (516 reviews)
  - [Casepoint](https://www.g2.com/products/casepoint/reviews) - 4.7/5.0 (25 reviews)

