[ Relativ... Reviews ](https://www.g2.com/products/relative-insight/reviews) [ Relativ... Reviews ](https://www.g2.com/products/relative-insight/reviews) # Relative Insight Features ##### ## Feedback Management (3) Tagging Tag content to organize and assign to specific departments or categories Segmentation Break down a population of users by demographics, sequence actions, time, and able to build custom segments. Custom Reports and Dashboards Allows users to easily build customized reports and dashboards. Show More ##### ## Feedback Analysis (3) Thematic Analysis Identifies key phrases, themes, and patterns within a given text Sentiment Analysis Outputs the sentiment (positive or negative) of a given text NPS/CSAT Scoring Measures and reports on NPS, CSAT, or other metrics over time Show More ##### ## Feedback Sources (4) Online Reviews Analyzes feedback from online reviews Surveys Analyzes feedback from surveys through built-in survey features or integrations with survey tools Social Media Analyzes customer feedback from social media Customer Service Channels Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat Show More ##### ## Setup (4) Integration Provides the ability to import data from a variety of sources and in multiple data formats. Maintenance Consistently maintains, updates, and tests data sources to ensure quality. No-Code Allows users to analyze data easily without the need to code. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Data (3) Security Ensures privacy and security of customer data. Data Visualization Visualizes text data through charts and graphs. Real-Time Data Receive data and information in real time Show More ##### ## Analysis (15) Automation Automates back-end technical manual processes. Named entity recognition Identifies entities such as organization, person name, location, etc Keyphrase Extraction Extracts keyphrases to determine patterns and themes within text. Topic Analysis Automatically identifies and organizes text based on topic or subject matter. Sentiment Analysis Utilizes sentiment analysis to capture user feedback. Language Identification Identifies the language in which text was written in. Syntax/Part of Speech Parsing Provides the ability to identify syntax and parts of speech. Multi-Language Manage and support multiple languages Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance Text Analysis Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Qualitative Comparative Analysis Statistical Analysis Apply statistical/mathematical models to sets of data User Research Analysis Analyze and gain insights into user experience Ad hoc Analysis Quantitative Analysis Show More ##### ## Customization (1) Pre-Built Parameterization Allow capabilities to be customized (key-phrase, topics, sentiment, named entity) by adding keywords or exceptions. Show More ##### ## Generative AI (5) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Additional Functionality (29) Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Activity Tracking Track and document all activities across devices, networks, and other systems Data Collection Process of gathering, measuring, and analyzing accurate data Access Controls/Permissions Define levels of authorization for access to specific files or systems Predictive Analytics Predict future data based on historical data sets Computer Assisted Coding Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Analytics Analyze and gain insights into data in real-time AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Data Import/Export Import and export data to and from software applications Mixed Methods Research Combining elements of both quantitative and qualitative data to conduct research Website Analytics Track and analyze information regarding website visitors Multimedia Support Supports various file formats Media Analytics Categorization/Grouping Organize and group data or items based on various criteria Data Storage Management Manage and store data in a database Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Single Sign On Allow users to access multiple services after entering their login credentials once Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Annotations Highlight content and/or make notations about parts of content Customizable Branding Add customized logos and colors to align with company branding Data Coding Processing and organizing collected information to a set of meaningful and cohesive categories for further analysis Multiple Data Sources Allows users to manage data from a number of sources API Application programming interface that allows for integration with other systems/databases Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Customizable Reports Alter the layout and content of reports Show More ## Top-Rated Alternatives [ ![Chattermill](https://images.g2crowd.com/uploads/product/hd_favicon/275ddd1ecb179bc29565f5a4f9be11ae/chattermill.svg "Chattermill") Chattermill 4.4/5(238) ](https://www.g2.com/products/chattermill/reviews) [ ![Altair AI Studio](https://images.g2crowd.com/uploads/product/hd_favicon/501888c80a82c58e3c4f752bbd3902f5/rapidminer-studio.svg "Altair AI Studio") Altair AI Studio 4.6/5(532) ](https://www.g2.com/products/rapidminer-studio/reviews) [ ![Canvs](https://images.g2crowd.com/uploads/product/hd_favicon/b5cf5aa6a6d65d0da9860ab43ee3c858/canvs-ai-canvs.svg "Canvs") Canvs 4.3/5(147) ](https://www.g2.com/products/canvs-ai-canvs/reviews) [ View All Alternatives ](https://www.g2.com/products/relative-insight/competitors/alternatives) Relative Insight Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_73a9c5540ed354c325b81973d7ec8a8d/canvs-ai-canvs.png "Product Avatar Image") Canvs 4.3/5(147) [ Compare Now ](https://www.g2.com/compare/canvs-ai-canvs-vs-relative-insight) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f7a7c684ae312a55a4d542e763a1d85e/chattermill.png "Product Avatar Image") Chattermill 4.4/5(238) [ Compare Now ](https://www.g2.com/compare/chattermill-vs-relative-insight) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2979f79eaefbd60a173d1c4032d3802c/thematic.png "Product Avatar Image") Thematic 4.8/5(43) [ Compare Now ](https://www.g2.com/compare/relative-insight-vs-thematic) ##### Categories on G2 [ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Text Analysis ](https://www.g2.com/categories/text-analysis) ##### Explore More [ What's the best ATS with built-in interview scheduling and strong candidate communication tools in one place? 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