A unique tool that allows you compare and analyse language/text from different sources like web data, social data and transaction data to uncover insights Review collected by and hosted on G2.com.

Its only as good as the data you load in Review collected by and hosted on G2.com.

The ability to scrape twitter data on specific topics Review collected by and hosted on G2.com.

I wish it was easier to scrpe more data from years back Review collected by and hosted on G2.com.

Being able to organize insights has been great. Having a dedicated resource to support us has also been extremely helpful. I have no other experience with competitors so I can't compare. Review collected by and hosted on G2.com.

It's not super intuitive. Even with training, I had to do quite a bit of poking around before things started to really make sense. Something like a quick reference guide might be helpful to keep on hand. Review collected by and hosted on G2.com.

Relative Insight has transformed how we look at internal qualitative data to help understand, track and influence how people are feeling and what they are talking about. It's incredibly simple and user-friendly to use, with a very well supported learning curve to quickly get up to speed and become relatively proficient. By stripping out a lot of the subjectivity that is normally a huge part of reading employee feedback, Relative has sped up our time from data collection to action from weeks to days, while also allowing us to focus much more on potentially hidden trends and themes. I love how neatly organised it is and how fast the process is to input data and move to analysis and discussion.

Similarly, the customer support, product onboarding and relationship management has been exemplary. Review collected by and hosted on G2.com.

There is very little I dislike - the one tweak I'd suggest is to make it easier to capture and export insights - the 'export insights' feature is great, but I rely much more on screenshotting (for example, the lists of most frequently used phrases) Review collected by and hosted on G2.com.

I find the comparisons that can be found between datasets is most useful because it helps tell a story of how the language of our customers is changing. It also helps us to develop and hopefully predict trends on themes that customers are speaking about. Review collected by and hosted on G2.com.

Sometimes the being able to generate these insights is not the most straightforward. It takes a bit of time to get useful insights to be able to tell the story we want. Review collected by and hosted on G2.com.

Very quick and useful to gain insights on your dataset. It allows you to identify tone and themes from your dataset which can be very useful to understand. You can also then combine your insights and share them using the insight cards. Review collected by and hosted on G2.com.

Relative insight does lack few basic stats, such as the number of verbatim identified per subtheme. Relative insight also doesn't allow you to attach the verbatim with highlighted phrases for each theme. It also doesn't include many visualisation options which quite a downside as a user would want to have many different type of visuals to choose from. Review collected by and hosted on G2.com.

Relative Insight is a great tool to be able to pull insights and measure online sentiment and has proven to be very adaptable and customizable to the depth and breadth of our various projects' needs. Review collected by and hosted on G2.com.

It's a pretty easy-to-use interface, but the hardest part has been the learning curve of knowing how to use all of the tools effectively. The onboarding really helped get our team up to speed, and it just takes a bit of practice and poking around. Review collected by and hosted on G2.com.

Relative Insights offers an intuitive, easy-to-learn platform for gaining often unexpected insights from even large data sets. We were able to use it to find patterns within the results from a large employee survey that we wouldn't have been able to gain using any manual methods. But their greatest strength may be their people: extremely knowledgeable, very accessible, and really a pleasure to work with. Review collected by and hosted on G2.com.

I didn't experience any downsides to the platform. Review collected by and hosted on G2.com.

I like that it allows me to compare and contrast lots of data across websites or big data files. I find myself using them in presentations frequently even more so than some other tools we subscribe to. Review collected by and hosted on G2.com.

The only downside is when the data contains spam or needs a lot of cleaning to produce insights. So its more a function of the data we're using than the tool itself. Review collected by and hosted on G2.com.

I like the team and the service. of course I like the type of analysis they provide, it is very insightfull and give us a different point of view of our regular data. Review collected by and hosted on G2.com.

the reporting. must be improve. it is too simple, I would like to be able to have some cross tabulations and be able to do it my self. I am happy that now we can see the trend. however, we need to pay extra Review collected by and hosted on G2.com.