Michael A.
    MA
    Michael A.
    Hospital & Health Care

    Amazing Company to work with!

    01/05/2021
    "I really like the quick turn around time with Customer Support."

    AD
    Ashley D.
    Office Manager - Hospital & Health Care

    Great System for Review Management and Reminder Calls

    08/06/2019
    "Relatient's systems are easy to use, their support is great and the results are fantastic"

    SH
    Shannon H.
    COO - Hospital & Health Care

    Easy, accurate, and great for patients.

    08/26/2019
    "The manner in which they collect data ensures patients always get reminders. "

    Verified User in Hospital & Health Care
    UH
    Verified User in Hospital & Health Care
    Verified User in Hospital & Health Care

    Relatient is an excellent 3rd party vendor for appointment reminders!

    08/26/2019
    "The ability to receive responses from our customers on whether they will confirm or cancel their upcoming appointment. Relatient also ensures we are compliant with TCPA law by maintaining the number of times we text a patient in a week."

    AF
    Ashley F.
    Office Manager - Medical Practice

    Efficient patient communication

    11/04/2019
    "patients are contacted for 3 days prior to their appointments, that gives them ample time to inform us if they need to cancel or resched and time for us to fill that spot. "

    RM
    Rene M.
    PCR Supervisor - Medical Practice

    Oversee the Marketing Dept for a non-surgical knee and joint office with 5 locations.

    08/05/2019
    "Patients receive an email, voicemail and text messages on our schedule. The reminder call reports are emailed daily and surveys emails weekly."

    Jerry F.
    JF
    Jerry F.
    Administrator - Health, Wellness and Fitness

    Great Company To Work With

    08/23/2019
    "Relatient has been a true partner in working with our practice. We use their service for reminding patients about their appointments, but there is much more their service is capable of."

    Daniel B.
    DB
    Daniel B.
    Chief Information Officer - Hospital & Health Care

    Relatient use for our healthcare practice

    04/01/2020
    "Relatient integrates into our Allscript platform, automatically pulls patient information, then sends out collateral to our patients. This has been a helpful product for retaining patients and providing them a good experience. We have seen an increase in returning patients to to this product."

    Verified User in Medical Practice
    AM
    Verified User in Medical Practice
    Verified User in Medical Practice

    Great product that integrates well with workflow

    01/04/2021
    "The ability to see our entire set up in the admin panel is very helpful and the fact that we can integrate into our EMR's workflow effortlessly is golden."

    TM
    Triana M.
    Health, Wellness and Fitness

    Easy to use for the office and the patient.

    01/05/2021
    "Having multiple confirmation or cancelation options. Being able to quickly put together phone or text messages at any time to mass send to patients."

    Verified User in Health, Wellness and Fitness
    AH
    Verified User in Health, Wellness and Fitness
    Verified User in Health, Wellness and Fitness

    Has really cut down on no shows!

    08/06/2019
    "Relatient has helped alleviate the need for staff to take time to contact patients for appointment reminders. It has helped reduce our number of no shows by reminding patients of upcoming appointments, even on day of with a text reminder. "

    Verified User in Hospital & Health Care
    AH
    Verified User in Hospital & Health Care
    Verified User in Hospital & Health Care

    Great for helping patients remember

    08/10/2021
    "Easy to change outgoing message and update clinic requirements"

    Verified User in Medical Practice
    AM
    Verified User in Medical Practice
    Verified User in Medical Practice

    Good impression of Relatient, has helped cut down on our no shows

    08/11/2021
    "ability to modify messages quickly as needed, also ability to review responses to optimize our scheduling"

    Amy H.
    AH
    Amy H.
    Office Manager - Hospital & Health Care

    I have worked with Relatient for 4 years. They make interaction easy for the office and patient.

    07/28/2021
    "The ease of patient reminders. Patients can do surveys from their smartphones."

    Verified User in Hospital & Health Care
    UH
    Verified User in Hospital & Health Care
    Verified User in Hospital & Health Care

    Relatient is a wonderful tool when it comes to Customer contact and support!

    01/23/2020
    "Ease of reaching patients in a variety of different ways. Reports of actual patient responses made (and not made). I also love having a record of that contact"

    RG
    Rodolfo G.
    Director, Telehealth Services - Hospital & Health Care

    Excellent and responsive vendor

    08/11/2021
    "Relatient is a very pro-active, client centered oragnization. They are responsive to our needs and requests and will try theor best to accommodate, even if we can be unreasonable in our requests at times."

    MC
    Monique C.
    Administrator - Medical Practice

    Easy to work with and very adaptable.

    11/04/2019
    "We have been very pleased with Relatient. The customer service is outstanding. It has allowed my staff to focus more on the patients needs and less on the worry of patients knowing about their appointment. The survey call post appointment has boosted moral because staff see and hear the difference they are making in peoples lives. "

    BT
    Brandon T.
    Hospital & Health Care

    Excellent service and support

    01/05/2021
    "Their services just work. And, on the rare occasion that they do not, they are prompt to get the situation resolved for you."