WD
wayne d.
Director of Marketing
Small-Business (50 or fewer emp.)
"Powerful tool and top tier support"
5/5
What do you like best about Rejoiner?

The tool is extremely powerful. The ability to run simple email campaigns through more complicated branching and split A/B testing is game changing. Better than that is the support. I don't want to use and over used term, but Mike and the team provide truly best-in-class support and that makes all the difference. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

Haven't found any downsides at this point. Review collected by and hosted on G2.com.

Sara H.
SH
Sara H.
Director of Marketing
Small-Business (50 or fewer emp.)
"Rejoiner is an extension of my Marketing team"
5/5
What do you like best about Rejoiner?

I'm not really sure what we would have done without Rejoiner these past 2.5 years as a business. We have leaned heavily on them for their incredibly easy-to-use platform and team of experts. Their team truly feels like an extension of our own. They always get back to us immediately, provide thoughtful and data-driven solutions to our problems, and have built out custom capabilities when we need them. I have learned so much about email as a marketing tool throughout my time working with them, and it has notably helped us grow our business. There's no other team out there like Rejoiner. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

There have been some minor features I have shared feedback that I believed would help improve the user experience. An example is adding descriptive labels to provide the definition of Reporting items in their dashboard so that my less familiar colleageus can access our Reporting themselves and have a full understanding of the metrics. However, whenever I've shared suggestions for improvements, the Rejoiner team gets to work and puts these features into dev. It's so refreshing to have an external team hear our suggestions and then implement them quickly. Review collected by and hosted on G2.com.

WK
William K.
Content Marketing Manager
Small-Business (50 or fewer emp.)
"Fast and Flexible Email Marketing"
4/5
What do you like best about Rejoiner?

Rejoiner is an overall excellent email marketing platform. The drag and drop email builder, in particular, is quite nice and I actually enjoy using it. It is much more flexible and robust than similar email builders on the market. Working with the Rejoiner team has, similarly, been a great experience. They are quick to respond to questions or new requests and their work has been top-notch across the board. The integration with our eCommerce platform has made it easy to build out a comprehensive email marketing plan with multiple journeys that are fully automated which takes a huge burden off my shoulders. Again, the Rejoiner team was instrumental in making this work and has been incredibly helpful every step of the way. I have used other email marketing platforms including the ever-present HubSpot. While HubSpot might have some additional features that Rejoiner lacks, I can say from experience that Rejoiner is a much more pleasant platform to work with. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

There's not much to dislike. Rejoiner does was it says on the tin. There are some times where the user interface can be a little sluggish or an email can be slow to load, but those are minor quibbles. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
""Great team of experts; Super knowledgeable and key to Triumph's Email and Automation Success.""
4.5/5
What do you like best about Rejoiner?

Rejoiner helps us to optimize our email channel. Always a vital channel for the business, we needed help to streamline data sources from multiple touch-points into a platform that delivered the complete life-cycle overview. They support strategic and segmented insights, creative execution, and deployment.

Rejoiner's team has helped increase triggered automation, developed tailored strategies for customer segments and provided great-performing email content. As a result, email has become the company's top source of last-click revenue, increasing by nearly 40%. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

There is nothing to note here from the team. There is a time difference based on geography, but this is never an issue; the team is always available and supportive. We are always learning what works for us as a business and improving, and Rejoiner is a crucial support partner. Review collected by and hosted on G2.com.

Luke H.
LH
Luke H.
Director of Digital Marketing
Small-Business (50 or fewer emp.)
"Extension of marketing the department"
5/5
What do you like best about Rejoiner?

The Rejoiner team takes the time to understand our business metrics and run the email channel like business owners.

They need very little guidance and input from myself running the channel end to end, delivering consistent results month over month. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

No call-outs here, as a small scrappy start-up, they have been additive to my channel mix. They have even stepped up to assist in connecting email to SMS via zapier. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"One of longest-tenured and most trusted partners."
5/5
What do you like best about Rejoiner?

Incredibly responsive with lightning-fast turnaround. Always willing to work with feedback. Seasoned strategists who understand the email/digital landscape. Often willing to go out of their way to help us meet our goals, even if it requires custom development or manual workarounds. Always improving their platform. We've worked with Mike and the RJ team for the better part of a decade and we'd gladly recommend them to anyone. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

There's not much to dislike about this crew. We have a very high bar for the look, feel, and voice of our email marketing, and sometimes Rejoiner's designers or copywriters don't quite hit the mark on the first try. But they take feedback like a champ, and are great at quickly revving the creative they provide. Review collected by and hosted on G2.com.

Holly W.
HW
Holly W.
Marketing Manager
Small-Business (50 or fewer emp.)
"Easy To Use and Personalized Service"
4.5/5
What do you like best about Rejoiner?

The team at Rejoiner has been great to work with. Their creative team is talented and works well with new ideas. They are very flexible in trying different options to get the best end product. They are also honest about what works and what doesn't. Their platform is easy to use and is well organized. As a copywriter, designing emails with Rejoiner is very easy. Even when I provide minimal content, they return with great creatives. I also appreciate that their team is proactive in making sure that we are productive with our emails and journeys. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

Overall, I have been very pleased with my experience with Rejoiner and their team. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Responsiveness. Detail. Value."
5/5
What do you like best about Rejoiner?

I loved how responsive Mike and his team are. They respond to emails within minutes and address any questions/concerns that day (usually within the hour). Their software is more than detailed and has everything you can need. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

Nothing comes to mind. My company has used Mailchimp, Benchmark, and ActiveCampaign, and this has fit our needs the best so far. Review collected by and hosted on G2.com.

HF
Hillary F.
President
Small-Business (50 or fewer emp.)
"Great Partner"
5/5
What do you like best about Rejoiner?

Rejoiner has both fantastic creative and great account management. They are smart, strategic and just all around great to work with. I highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

I don't have anything to add here. Thanks. Review collected by and hosted on G2.com.

Ira K.
IK
Ira K.
Proprietor
Small-Business (50 or fewer emp.)
"Solid crew, great results."
5/5
What do you like best about Rejoiner?

The Rejoiner team is well organized, creative, and helpful. They have gone above and beyond to amplify our email marketing. Review collected by and hosted on G2.com.

What do you dislike about Rejoiner?

There isn't anything negative to speak of in regards to their service. Review collected by and hosted on G2.com.