They have locations around the country.. Review collected by and hosted on G2.com.

They have no one that can help you. If the office center employees at your location can not get what you need they will not give out any information, any phone numbers, and they will continue to bill your credit card. You actually have to refuse the charges as you can not remove a credit card from the Regus system. No phone call response, no email response, no technical response, the place is just ridiculous. Review collected by and hosted on G2.com.

I suspect it was easy to sign up for, and that's why it was chosen. Review collected by and hosted on G2.com.

We can not get our service (mail forwarding) cancelled. Have tried multiple time to update our contact info as the former contact is no longer with our organization. We notified them we no longer needed their service, which was supposed to be month to month. They continued to charge our card. The card was then cancelled and they've put us out to collections - for a year's worth of service. We try emailing the help address they provide, and it bounces back with a message that they can't find our account (even though they sent the collection to the right email) and states to login to the account for help. But the account is frozen and can't be logged into.

Been going 'round and 'round for months now. Review collected by and hosted on G2.com.

Very little to like. I find them dishonest and intentionally deceptive in their lease agreements. Review collected by and hosted on G2.com.

They make it almost impossible to avoid an auto-renewal of annual contract. Two years in a row, when it was time to cancel, no one seems to have that authority. Always get a different answer and none of suggested solutions work. I think they are very deceptive and borderline fraudulent. Buyer beware! Review collected by and hosted on G2.com.

Regus office manager agreed to do a month to month lease with me with the understanding that I will have the flexibility to leave them after a month if the service is unsatisfactory. Turned out it was a scam, I was forced to pay 3 months rent up front and I was forced to sign a predatory contract i.e. I was required to make the first payment or risk being assigned to a collection agent on Day 1 of tenancy! Review collected by and hosted on G2.com.

The office space had good tea and coffee Review collected by and hosted on G2.com.

Booking a boardroom for Strategic Planning Meeting for our Principals Review collected by and hosted on G2.com.

Lots of locations to choose from and seemingly good prices. Review collected by and hosted on G2.com.

Nothing. The Regus team will do their best to make sure you dont have peace of mind anytime in their offices. They can evict you without any notice. They collect rent 2 months in advance other than the retainer deposit. Review collected by and hosted on G2.com.

The entire Regus team and management. Their behaviour, ethics, policies are all created towards making tenants life miserable. Review collected by and hosted on G2.com.

Location was good. that's the only benefit you get. Review collected by and hosted on G2.com.

The worst customer service ever. When you run into a problem there's no way to get help. No phone support, no customer service, local managers are helpless but you cannot get beyond them. extremely difficult to get your deposit money back Review collected by and hosted on G2.com.

We signed up an office in Oct, and paid November's rent, our move-in date is Nov 20, but before we even move in, they already charged us a late fee of $138.00 for December rent! I understand it is small money, but it is wrong! I asked the manager why this was charged before we started, and we already paid in full for Nov rent, She said it is company policy, I can not change it. I say "Ok, then tell me who is in charge I will talk to him/her. " The answer even is "No one you can contact, it is the nationwide company"!

One of the passes was not working on Saturday, we have our annual company party, we need to take our party stuff out, but no contact person, No emergency contact, we had to wait long to find someone who happens get out.

Beware that for this company, besides the rent, everything else is an extra cost! and super expensive! Do not just look at the rent!

This company also lies! I was told at the signup that I will get one day big conference room to use for FREE over phone, he even told me that you can chose any center, such as Bellevue Downtown at Skylight towner with nice view! I arranged the meeting for my company, but he turn around said "I never said that!". What a lier!

I so regret that I did not look at their reviews! Review collected by and hosted on G2.com.

Flexible of terms, no other things that I like. Review collected by and hosted on G2.com.

I needed a Google compliant office. The person I talked to assured me that it was Google compliant so I signed up. An hour later I was advised that it was not Google compliant and I called them back to cancel. Was led on a journey through many different people who said some other department could take care of it, until eventually, 2 days later I was told it could not be cancelled because I signed agreement, but I could be upgraded to a Google compliant office. This really soured me on them but they have kept on harassing me for this $56 a month office like their lives depend on it, and they keep bringing up the signed agreement, but never respond when I tell them for the millionth time that I signed having been given the wrong information by the agent. They had a chance to keep me in another office, but their pettiness turned me and my whole country-wide company off to using them ever again. Dont ever trust their word. They are the most petty company I have ever run across. Review collected by and hosted on G2.com.

Nothing. They have not one person who understands business Review collected by and hosted on G2.com.

UPDATE July 28 2021

Still have not received my retainer. I was emailed that it was processed - by what seems to be a generic name and email which I cannot respond. I was also told I would have an update by Monday at the latest, yet it is now Wednesday - I stopped being a member in April 3 months later, I have realized that Regus just steals your money, and when you ask about it they say they are looking into it and then they vanish... they are crooks and thieves, stay away at all costs.

UPDATE JULY 22 2021— still liars and thieves. Still ZERO STARS Worst company ever do not do business with them

I received an email and obviously a follow up to this post- the email stated the retainer was initiated on JULY 8th 2021. And it should be in my account “tomorrow if not by today” supposedly it takes 7 business days for funds to be reflected in account. It’s now 11 days since they claimed to have sent the retainer baxk. And NOTHING it’s just lie after lie after lie I can’t even respond to their emails directly so I am forced to go through the same steps over and over again. I REPEAT, DO NOT USE REGUS THEY WILL STEAL FROM YOU. THEY ARE DISHONEST PEOPLE

They claim requesting and receiving your retainer is easy but it is a lie. I have requested my retainer twice now. - May14 2021 - first time after I finally called they said something was wrong with my routing number — ok corrected June 20 2021 Still nothing. Finally after countless emails I am told it will be processed with the June 30th 2021 batch of payments. TODAY IS July 17th and I don’t even have an update and to top it off they have gone dark. None of my emails have been answered. I can’t get through the phone, the manager at the office I used can’t/doesn’t help.

So now I’m out a few thousand for absolutely no reason. There are better option. Keep looking and move on from this garbage company full of crooks. Unless you love getting your money stolen and lied to your face. 3 months have passed. — their website states up to 30 days until you get it back.

TRASH COMPANY Review collected by and hosted on G2.com.

NOTHING THEY ARE GARBAGE - The location you sign up with cant even help you. they are a TRASH Company Review collected by and hosted on G2.com.