Lilit B.
LB
Lilit B.
Head of Product management unit
Mid-Market (51-1000 emp.)
"Reliable partner and solid identity verification solution"
5/5
What do you like best about Regula?

We use Regula for document and face scanning in our mobile user onboarding process, and it’s been a great experience overall. The solution works very well — reliable, fast, and easy to integrate. Implementation was smooth, thanks to clear documentation and responsive support.

The Regula team is an excellent partner: they’re responsible, always quick to reply, and genuinely focused on helping us solve any issues. The product fully meets our requirements and is simple to maintain once in production.

I’d definitely recommend Regula to any company looking for a dependable, developer-friendly identity verification solution backed by a professional and responsive team. Review collected by and hosted on G2.com.

What do you dislike about Regula?

If there’s one area for improvement, it would be to make ID scanning easier and more consistent, as in some cases it takes a few tries depending on lighting or document positioning.

Overall, Regula is a dependable and developer-friendly identity verification solution, backed by a professional and responsive team. We’re very satisfied and happy to recommend it. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy Integration, Flexible Settings, and Rock-Solid Performance"
4.5/5
What do you like best about Regula?

Easy integration, flexibility, depth of settings allowing to adapt software to company needs. Prompt customer support. Good pricing. Stable performance as we had zero downtime during one year of operations. Review collected by and hosted on G2.com.

What do you dislike about Regula?

We encountered that OCR quality is somewhat behind of what an LLM like ChatGPT can provide. But given that Regula is special software dedicated at validating ID including security elements etc. - this is probably not always related to OCR per se. Review collected by and hosted on G2.com.

FA
Fernando A.
Product Manager
Mid-Market (51-1000 emp.)
"Reliable document verification for conversational flows"
5/5
What do you like best about Regula?

We’ve been using Regula for over two years as part of our identity verification product that includes facial biometrics — all within a fully conversational experience. Document validation is a critical layer to ensure the consistency and security of the entire flow, and Regula has proven to be a solid and reliable solution. The WebSDK fits well with our needs, enabling OCR, security layer checks, and manipulation detection — all without requiring the user to leave the chat. On top of that, the team has been responsive and attentive; when we suggested new features like usage alerts in the dashboard, they welcomed the feedback with openness and clarity. Review collected by and hosted on G2.com.

What do you dislike about Regula?

Nothing major. With specialized solutions like this, there’s always room to evolve, but their support has always been fast, clear, and on point whenever we’ve needed it. Review collected by and hosted on G2.com.

David N.
DN
David N.
B2B Sales Meeting Strategist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick to deploy"
4.5/5
What do you like best about Regula?

The setup process was quick, and deployment went smoothly. Communication with the team was both professional and fast. This solution has proven to be efficient, adding significant value to our product. We particularly value Regula's extensive document template database, which enables us to process almost any ID effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Regula?

We are satisfied with the solution and look forward to continuing our collaboration with Regula. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great products, highly recommend."
5/5
What do you like best about Regula?

The products work great, the technical documentation is very good and the products were easy to integrate in my application. The technical support was very prompt when I needed them. Review collected by and hosted on G2.com.

What do you dislike about Regula?

The prices are a little high. No other complaints. Review collected by and hosted on G2.com.

Vera K.
VK
Vera K.
Marketing Manager
Mid-Market (51-1000 emp.)
"Supportive team, easy-to-integrate solution"
4.5/5
What do you like best about Regula?

The team is helpful and supportive, with an extensive portfolio of projects across various industries, from the Government sector to software developers worldwide. Their expertise and experience were key factors in our decision to choose them as our SDK provider, as they clearly demonstrate their proficiency in the field. Review collected by and hosted on G2.com.

What do you dislike about Regula?

We are satisfied with the solution so far. Review collected by and hosted on G2.com.

AZ
Amjad Z.
Country Manager
Mid-Market (51-1000 emp.)
"A Trusted Partner"
5/5
What do you like best about Regula?

Regula stands out as a highly dependable partner in the field of identity verification and document authentication. Their hardware and software solutions are consistently reliable, seamlessly integrating with complex environments — especially in banking and border security settings where accuracy and speed are critical. What we appreciate most is Regula’s deep domain expertise in forensic-level document checks, coupled with a commitment to continuous innovation. The support team is also highly responsive, and their proactive approach in tailoring solutions to meet regional regulatory and operational needs adds significant value Review collected by and hosted on G2.com.

What do you dislike about Regula?

There isn’t anything we would classify as a real dislike. In highly specialized solutions like those provided by Regula, occasional customization requests or integration nuances are expected, and their team has always been proactive in addressing them. If anything, we look forward to seeing even more user-centric features in future updates, as Regula continues to evolve alongside industry needs. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Reliable and intuitive solution with excellent support: Our experience with Regula Forensics"
5/5
What do you like best about Regula?

The quality of the Regula DocReader SDKs for iOS and Android is impressively stable and reliable, which is a decisive advantage for our technology company. The integration of the SDKs into our systems went smoothly, and their use is intuitive, especially thanks to the clearly structured and comprehensive documentation that significantly facilitates the development process. Particularly noteworthy is the team at Regula Forensics: they are extremely responsive, competent, and support us promptly and professionally with questions or adjustments. This combination of technical excellence, good documentation, and excellent support makes Regula a valuable partner for us. Review collected by and hosted on G2.com.

What do you dislike about Regula?

Currently, there is hardly anything to complain about. The solution meets our requirements to a high degree, and the support team has so far quickly resolved all challenges. Minor optimization requests, such as additional customization options in the SDK configuration, could further increase flexibility, but they are not a significant point of criticism. Review collected by and hosted on G2.com.

EM
ENRIQUE M.
Product Manager
Small-Business (50 or fewer emp.)
"SDK"
5/5
What do you like best about Regula?

Is a very friendly and adaptable SDK, easy to integrate, and very helpful with the Identity Verification Review collected by and hosted on G2.com.

What do you dislike about Regula?

I can´t describe it, to be honest, because it´s really easy to work with Review collected by and hosted on G2.com.

WH
Weam H.
Sales Account Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing and Supportive"
5/5
What do you like best about Regula?

Very professional team, Fast response and their product quality meets the highest standards, easy to use and to integrate with Review collected by and hosted on G2.com.

What do you dislike about Regula?

Don't have an office in the MENA region. Review collected by and hosted on G2.com.