
The system is fantastic but the best thing may be the Customer Service. There have been several times where I have reached out (in a panic) to my customer support representative who has each time met my urgency and provided clear instruction. Of course, each time I figure out that had I just went into the system and did a minimal amount of clicking around I could have handled it without assistance - but it is nice to feel an extra layer of confidence when messaging my entire company. Review collected by and hosted on G2.com.
I have not yet found something that I dislike. Review collected by and hosted on G2.com.
We’re thrilled to hear that our customer service has been such a valuable resource for you. We know how important it is to feel confident and supported, especially during those urgent situations. It’s great that the system’s functionality has been helpful for quickly notifying your employees during emergencies, like weather-related issues or safety concerns.
If you ever need assistance again or have any questions, don’t hesitate to reach out. We’re always here to help!