---
title: Regpack Reviews
meta_title: 'Regpack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 75 reviews by the users' company size, role or industry to
  find out how Regpack works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 75
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---


# Regpack Reviews
**Vendor:** Regpack  
**Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 75
## About Regpack
Regpack is a leading client onboarding and payment platform trusted by over 7,000 organizations worldwide. Regpack allows you to control the full lifecycle of your business, from registration to attendance, integrated online payments, and reporting tools for your whole team. We offer payment processing as low as 2.1%, a simple interface, powerful business tools, all at an affordable monthly cost. Start today and see the results of our leading all-in-one client management solution.



## Regpack Pros & Cons
**What users like:**

- Users find Regpack very **easy to use** , making it ideal for straightforward registration tasks and events. (1 reviews)
- Users find that Regpack offers **effective event management** for standard registrations, especially benefiting simpler business needs. (1 reviews)
- Users find that Regpack offers **effective registration features** ideal for standard use cases like camps and events. (1 reviews)
- Users find that Regpack offers **effective functionality** for standard event registrations and simple business needs. (1 reviews)
- Users find that Regpack&#39;s **basic system works well for standard registrations** , making it suitable for simple business needs. (1 reviews)

**What users dislike:**

- Users experience **billing issues** as Regpack continues to charge for an unusable system with no refunds available. (1 reviews)
- Users experience **significant difficulty** with Regpack due to payment issues, bugs, and unreliable support, hindering usability. (1 reviews)
- Users face serious issues with **error handling** , including payment processing failures and lack of transparency in addressing glitches. (1 reviews)
- Users find Regpack to be **expensive and unreliable** , often facing issues with payment processing and support. (1 reviews)
- Users face **implementation issues** with Regpack, including payment processing failures and inadequate support, leading to frustration. (1 reviews)
- Invoicing Issues (1 reviews)
- Users express frustration over **poor customer support** , facing delays and unfulfilled promises for assistance with Regpack. (1 reviews)
- Poor Visibility (1 reviews)
- Registration Issues (1 reviews)
- Technical Glitches (1 reviews)

## Regpack Reviews
  ### 1. Available for use in other languages

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about Regpack?**

Adaptable to make a form in other languages than English. We chose Regpack because we can make our form in two languages.
Easy to build your own online form and filter for those who are not familiar with databases.

**What do you dislike about Regpack?**

I am using Regpack in a non-USA country. Due to many reasons, we do not accept credit cards when customers pay us. I wish Regpack can tailor some way to adapt to bank transfer payments. 
For example, if we can import data into Regpack, it will facilitate our work not only for payment checking but in many other ways.

**What problems is Regpack solving and how is that benefiting you?**

Searching and filtering have improved in the past two years.
When building a project (online form) and encountering questions, I can always write to the Regpack support and they get back to me with answers in text or video which is very helpful. The Regpack system is improving every year.

**Official Response from Samantha Stone Avneri:**

> Thanks for review - we love to hear that you're able to use Regpack in multiple languages to best serve your clients! 

We are building out our international payment options, so can' wait to share that with you as that rolls out in 2023!

  ### 2. Registration with customization!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nic W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2022

**What do you like best about Regpack?**

The ease of creating a new program for the next years programs. The ability to customize forms and have secure log in portals for our customers and being able to manage everything within one system - payment, documents, billing, etc.

**What do you dislike about Regpack?**

Support is via email only and can take a while - if you need a response immediately, it will be a few hours at a minimum. They do get back to you and are helpful, it's just not a fast process.

**What problems is Regpack solving and how is that benefiting you?**

They are solving the problem of having two different stages of registration and allowing forms and documents to be released after the initial registration is complete.

**Official Response from Samantha Stone Avneri:**

> Awesome to hear that creating a multiple step onboarding process is easy to manage with Regpack. 

  ### 3. Churchill RegPack Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego P. | Director of After School and Camp Programs, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about Regpack?**

RegPack makes payments and registrations much more seamless for our families. It's much easier to do payments over time compared to our previous platform. Running reports is also easier to do too.

**What do you dislike about Regpack?**

I wish that more super admin roles were included with the price instead of just one. At least 2 or 3 more should be included. I dislike that sending out communications isn't easy to figure out too.

**What problems is Regpack solving and how is that benefiting you?**

RegPack is helping a lot with recruiting and retaining students and campers to our programs. We also are having an easier time taking in payments and completing registrations and running those reports.

**Official Response from Samantha Stone Avneri:**

> So happy to hear that collecting money and running reports on your clients / finances is easier with Regpack - that's our goal! 

Appreciate the feedback on pricing. Our pricing is set at a per license rate, so the price provides access for 1 user to access all of your data and use all Regpack features in an unlimited capacity. 

Would love to setup a 1:1 training for you to learn more about your email tool and how to use it efficiently! 

  ### 4. Easy Integration for User Registration, Payments, Donations, and Events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parker S. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Regpack?**

From a developer perspective, RegPack integrates very easily with existing platforms and is a fast way to bootstrap a  registration and payments solution. A dashboard is a handy tool for keeping up with your real-time data.

**What do you dislike about Regpack?**

RegPack can be more expensive, but it offers many features to validate its price point.  As a developer, I would have preferred to use an API, though I believe RegPack is either working on one or has recently released theirs.

**What problems is Regpack solving and how is that benefiting you?**

The most used feature of RegPack that we used at Dibs was the payment integration they offered. We had a hard time finding a platform that would allow us to easily integrate and accept donations to our users, which is exactly what RegPack offered.

**Official Response from Samantha Stone Avneri:**

> Hi Parker - thanks for your feedback! Glad you are enjoying Regpack. 

Our API has been live for a bit - I've attached the docs to this response. We'd love to get you up and running using it! 

So happy to hear we've made donations possible when it was hard to find another platform to do so. Our payments enginer is very powerful in what it can accomplish based on the individual needs of every organization. 

  ### 5. Amazing Program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Regpack?**

This program is very user-friendly and keeps me extremley organized!

**What do you dislike about Regpack?**

Nothing! It's great! I love using this program!

**What problems is Regpack solving and how is that benefiting you?**

Keeping us organized and keeping track of all the people coming to our event and all the paper work/documents!

  ### 6. Great experience!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Regpack?**

I like how easy the user page is to navigate, as well as the products page, where I can adjust quotas as needed for waiting lists. It helps to see the weekly breakdown big time!

**What do you dislike about Regpack?**

The lack of customer service over the phone is very frustrating. Some issues are best served over the phone as opposed to by e-mail, especially when they are time-sensitive.

**What problems is Regpack solving and how is that benefiting you?**

Regpack makes the registration process much easier, as opposed to doing everything manually. The userface is very user-friendly, and it's easy to train my office staff how to use it.

**Official Response from Samantha Stone Avneri:**

> Great to hear that the filtering and reporting tools provide the data and analysis you need weekly to see where your business is at! 

Appreciate the feedback on Support - please know that you have the option to setup 1:1 Q&A sessions with our training team. We aim to provide that personalized 1:1 engagement so you can not only learn YOUR system but we can help with day to day tasks and setting up workflows that will make managing your account in Regpack even easier. 

So glad that we've taken the manual work of registration off your plate and automated that for you!

  ### 7. Love working with regpack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about Regpack?**

Regpack is easy to work with and their support team is always timely in their responses and solving any issues that may arise. They are also very helpful when you have questions.

**What do you dislike about Regpack?**

I think that they could use more transferrable data across many different projects, but I don't really see that as a downside, just an area where they can improve.

**What problems is Regpack solving and how is that benefiting you?**

They are our registration system that we use for our events as well as for any payment processing that we have to do for our office. They are easy to use and exactly what we need.

**Official Response from Samantha Stone Avneri:**

> So great that you're able to use Regpack for multiple processes and events at your orgnaization. The power of Regpack to adapt to your needs, and maximize your revenue opportunities is what we're all about!

  ### 8. Regpack for Education

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Regpack?**

The ease of use for a head unit to register multiple people with one checkout, payment plans, automatic billing, and ease of reports. Once you learn the software the transition is easier than expected

**What do you dislike about Regpack?**

Only one user can see all of the billing information, they can see registrants. If you are not the main user, it takes much longer to drill down and view payments.

**What problems is Regpack solving and how is that benefiting you?**

Consolidated multiple registration systems to one, and the ease of use is better. The ability to embed the registration forms on our website has helped parents find things easier and reduced the number of emails asking for links again!

**Official Response from Samantha Stone Avneri:**

> So happy to hear that our group registration structure makes it easy for groups to register including paying in a customized way. 

Regarding the user seeing billing information, any paid admin can view payment information in your projects. We also have management tools that allow you to give specific and restricted access to members of your team to ensure those who should see information can, and those who shouldn't, cant. 

Always great to hear that you are able to use one tool instead of many to accomplish your business processes. This saves time, and money, and streamlines workflows! 

  ### 9. Great registration software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Regpack?**

RegPack is very customizable. It's easy to make quick edits as needed, even after an event is open for registrations. The record-keeping is great and we haven't had any discrepancies in our books since starting with RegPack.

**What do you dislike about Regpack?**

There isn't an easy way to print a receipt, which we still have people asking for. Some are okay with the emailed version, but a lot of our customers still want a separate PDF version of a receipt.

**What problems is Regpack solving and how is that benefiting you?**

It would be nice to have a phone number to call when I have a quick question, but so far the online ticket submissions have been answered in a very timely manner.

**Official Response from Samantha Stone Avneri:**

> Great to hear that accounting is easier than ever with Regpack's payment tools. 

Thank you for the feedback on the PDF invoices - this is something we're working on automating  :) 



  ### 10. Great functionality at a great rate.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victoria P. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2022

**What do you like best about Regpack?**

The ability to send automated emails is one of my favorite features. Regpack makes it very easy to send customized and individualized emails to a group. You can also set up triggers for automatic communications. This has saved me so much time! And this is just one of the great features. We've looked into other systems, and we can't find another platform that would allow us to do so much at such a reasonable price point.

**What do you dislike about Regpack?**

The forms in the upgraded version are a bit more "glitchy" than before. They treat each question as a movable module, which makes the page jump around in scrolling when making edits. A minor issue considering all of the things Regpack does well.

**Recommendations to others considering Regpack:**

Regpack has served us very well in the 4+ years we've used this platform. I wouldn't recommend it for high pressure/fast turnaround, as their customer service is only available via email, so if you run into a time-sensitive glitch, that can be an issue.

**What problems is Regpack solving and how is that benefiting you?**

Generating different applications for our various applicants has been a huge benefit. It's nice to not have to manage multiple Google forms. The data collection is also very helpful and provides us with great insights.

**Official Response from Samantha Stone Avneri:**

> Victoria, thanks for your feedback! Great to hear that the communication tools help to streamline your workflow and saves you time. 

Thanks for the heads up about the forms, we will look into this! 

  ### 11. Great support from RegPack.  System can be a little complex.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edison R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Regpack?**

Financial data is very clean and easy to see.

**What do you dislike about Regpack?**

Sometimes there can be too much information to parse through for reports.

**What problems is Regpack solving and how is that benefiting you?**

It seems like they are creating pre-generated reports.

**Official Response from Samantha Stone Avneri:**

> Edison - happy to hear the financial data is easy for you to use - this is essential for any small business owner! 

We'd love to chat more about our reporting tool if you'd like to be more productive with it. All reports are custom built, and we can definitely help you setup reports that contain ONLY the information you want to see, so you don't have to parse through unnecessary data. 

Every template we offer does have a few pre-built reports for convenience, but you can create and run as many reports as you'd like for every project. 

  ### 12. Mind-blowingly comprehensive registration platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about Regpack?**

The logic behind the structure of the system is stellar, but the flexibility to adapt it to our very niche registration requirements is by far my favorite feature. Though it takes some workarounds and getting very well acquainted with the system, I believe there is little this system cannot do.

**What do you dislike about Regpack?**

I would have loved if we could have had an API integration of our existing payment processor. The use of Regpack's processor is great but the setup was longer than expected.

**Recommendations to others considering Regpack:**

Do your homework - I went through 10-12 alternative options before finding Regpacks. Before leaving one of them, the director of Business development called me to ask me if I found a tool that actually did meet my requirements.

**What problems is Regpack solving and how is that benefiting you?**

Our registration procedure on most of our travel programs are anything but simple. This system offers by far the most comprehensive and flexible registration forms as well as some of the best report tools & CRM functions I've seen.

**Official Response from Samantha Stone Avneri:**

> Thank you for this great feedback!  

We've focused our development on building a flexible and customizable software so that it needs the unique needs of every business. It's great to hear this has been your experience. 

  ### 13. Fantastic experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Regpack?**

Having access to help whenever I need it - ease of registration for attendees

**What do you dislike about Regpack?**

Some of the reports are at time a pain to generate, but I am learning how to sets additional parameters to generate what I want.

**Recommendations to others considering Regpack:**

Comment from the first attendee that signed up using Regpack for the 2022 Annual Meeting: Everyone - WOW, The RegPack signup was amazing. Very easy to do (even for me) with great info regarding each speaker and activity. I even accidentally double-booked my schedule and it won’t let you do that. VERY impressive. I just saw one typo when signing up for golf, they may want to change - they asked “who do you want to play gold with” or something similar. If you have witnessed my game, definitely not gold... maybe bronze…

**What problems is Regpack solving and how is that benefiting you?**

The ease of making changes and the ease of using the old meeting setup to create a new one.

**Official Response from Samantha Stone Avneri:**

> COVID definitely showed how flexible Regpack can be for businesses like yours that needed to pivot and change course. Glad we were there to help! 

Please reach out to our Support team if you'd like some help with your report structures - we have tons of experience across our user, payment, and sales reports to help set it up exactly as you need! 

  ### 14. RegPack helps us manage our numerous camp week offerings by location,  and our waitlisted campers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about Regpack?**

The "products" page in the system allows you to easily track enrollment by camp, as well as the number of campers on your waitlist. The ease in managing our waitlists has improved so much in the last year based on system changes. RegPack accepts online payments and can auto-bill parents for a second payment if needed. The system sends automated emails based on conditions that I set which is a huge time saver.

**What do you dislike about Regpack?**

I don't particularly appreciate having to email their Support Team for every question about the system because some technical items need to be discussed by phone....just too much back and forth and too many details for an email.   However, online Help is available for reference in the system, and the Support Team typically answers inquiries promptly.  Some questions/issues have to be sent to the "development team" for review which can take a long time.

**What problems is Regpack solving and how is that benefiting you?**

RegPack allows you to quickly determine precisely when a camper registered and the payment method selected by the parent (either manual check or online).  We can also easily follow up with anyone who still needs to pay.  RegPack allows for the production of reports and data that are necessary to administer our camps.

**Official Response from Samantha Stone Avneri:**

> So happy to hear managing waitlists has been made easier. Helping to ensure your sessions are filled on time and that you get paid is our #1 goal! 

Excellent to hear the automation tools including automatic billing and triggered emails help you save time and focus on other aspects of running camp. 

  ### 15. Versatile and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about Regpack?**

Regpack allows volunteers to apply online; clients in need of financial assistance can apply and upload their documents online, making the reimbursement process more efficient and easy to track.  Clients can check on the status of their payments as well as receive text messages in real-time, eliminating the need for waiting to get a call back from a case manager.  Registering and paying for events is easy to do, and once a profile is set up, it is easy to repeat for subsequent events.  It is also easy to host online webinars and trainings.  The customer service is outstanding. 
 Regpack has been a lifesaver during COVID.  I highly recommend it to anyone.

**What do you dislike about Regpack?**

I have no complaints.  The ala carte payment option is also a nice touch.

**Recommendations to others considering Regpack:**

If you host virtual trainings, fundraisers and would benefit from offering online applications, this is definitely a plus.

**What problems is Regpack solving and how is that benefiting you?**

Applications are easy to track, event sign-ups and payments are simple, financial assistance and payment processing occurs more efficiently.

**Official Response from Samantha Stone Avneri:**

> Thanks so much for this feedback! We're glad we could support your business through the pandemic, and beyond!

  ### 16. Great to Streamline Camp Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben H. | Project Manager , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2021

**What do you like best about Regpack?**

The simple registration process for parents leads into simple roster report generation for our daily camp rosters.

**What do you dislike about Regpack?**

You have to use their payment processor and can't link an existing account with another processor.

**What problems is Regpack solving and how is that benefiting you?**

Our daily roster reports are easier than ever! A single database for all our users is great, it's been easier than ever for parents to log back in and buy more days/weeks of camp.

**Official Response from Samantha Stone Avneri:**

> Ben, glad to hear that Regpack makes creating the reports you need for day-to-day operations easy. Taking your forms and user selections and creating a dynamic database ensures you can work smarter. Glad to have you as part of the Regpack family!

  ### 17. RegPack is a powerful, flexible registration software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary G. | R, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2021

**What do you like best about Regpack?**

The flexibility of the software allows us to design the registration to meet our needs

**What do you dislike about Regpack?**

The software is still growing; I am anxious for many of its upgrades

**What problems is Regpack solving and how is that benefiting you?**

We are able to offer online registration; we were able to reduce paper and time.

**Official Response from Samantha Stone Avneri:**

> Mary, glad we've helped you save time and reduce manual work on your end! We're excited for the continual feature updates we provide clients as well! 

  ### 18. Love Reg PACKS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jess A. | Client Advocate/ Configuration Specialist , Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Regpack?**

It's so easy to use from a somewhat admin stand point.

**What do you dislike about Regpack?**

Needs more reports in order to be able to accurately make it functional for our teams uses.

**What problems is Regpack solving and how is that benefiting you?**

Registration and rosters are ao easy. Balance reports are not.

**Official Response from Samantha Stone Avneri:**

> Jess, glad to hear you love using and working with Regpack! 

We'd love to hear what kind of reports you feel are missing from our system. It's possible to generate any report from any data point, so we'd love to either help you create what you're looking for, or learn how we can improve, especially for the balance reports. We work with a lot of accountants and they love the payment reporting tools and details we provide but we always are looking to get better!

  ### 19. Great Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly C. | Camp Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Regpack?**

Their customer service is above and beyond

**What do you dislike about Regpack?**

It can be hard to learn the system at first

**What problems is Regpack solving and how is that benefiting you?**

We use Regpack for our summer camp registration and health history forms.  It's nice to have it all in one place.

**Official Response from Samantha Stone Avneri:**

> Kelly -glad that we can keep your information centralized in one database for easy day-to-day tasks!  

While the system is complex (which is a pro!), I hope the comprehensive training and continued Support helped to ease the learning curve. 

  ### 20. Easy, quick and User Friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about Regpack?**

I am thrilled that this software is easy to use. It saves a lot of time in my day having a user-friendly platform!

**What do you dislike about Regpack?**

I am unable to upload images, so if that option was added, it would be great!

**What problems is Regpack solving and how is that benefiting you?**

Registering our members use to be a slow, snail mail-dependent process. With Regpack, we've streamlined the process and able to direct our time to better our offerings.

**Official Response from Samantha Stone Avneri:**

> Thanks for your feedback! It's always great to hear that Regpack helps businesses save time by automating onboarding and payment-related processes. Happy to know your membership registration has been made easier by Regpack!

We appreciate the feedback on uploading images. This is a feature request in our development teams queue! 

  ### 21. Good Camp Registration Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Regpack?**

It's great for our camp forms and kids programming!

**What do you dislike about Regpack?**

Sometimes there is a process of trial and error that is difficult, especially on short time lines.

**What problems is Regpack solving and how is that benefiting you?**

RegPack allows us to register and receive payments for our programming in a safe and contactless manner. This has been great during the COVID-19 pandemi

**Official Response from Samantha Stone Avneri:**

> Thanks for your feedback! Glad Regpack helps to make collecting payments online easier for you and your team!

  ### 22. Perfect for our event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin C. | Director of Marketing and Design, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2017

**What do you like best about Regpack?**

I run a conference for my company each year that provides classes to certain health care professionals for CEU credits and 2016's event was the first time we used the Regpack software. Part of our responsibility is to provide an individual certificate to each attendee for each and every class they attend - it adds up to an awful lot over the course of the two day event. the Regpack software makes it super easy to create certificate templates that are customizable with plugins and can be sent out to attendees with a single click. This was a vast improvement to how we distributed the certificates in 2015 and it was a huge hit with the attendees. I also love how the Regpack software is dynamic and the monthly price can cater to both large and small events; our event is on the smaller side and paying per number of registered attendees is fair and helps to keep us on or under budget.

**What do you dislike about Regpack?**

I haven't yet run into anything I've disliked about the software. Anytime I've come close to running into a potential problem, Regpack's customer service (which has always been well above standard) is quick to guide me in the right direction with a perfect solution.

**What problems is Regpack solving and how is that benefiting you?**

A simple and streamlined registration process for our yearly conference that is user friendly and highly controllable by administrators.

  ### 23. Regpack is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mallory M. | Events and Marketing Coordinator, Publishing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

Having the dashboard and status for users to easily see how far they are in their application is very helpful.  I reviewed a lot of different event registration applications and Regpack is the only one that I saw had this.  It is also great that registrants can log in and out at their convenience so they can come back to their application if they cannot complete it all in one session. 

**What do you dislike about Regpack?**

I wish I could type in additional email address when sending emails through Regpack as it would be nice to CC others sometimes that may not be on that specific Regpack account.

**Recommendations to others considering Regpack:**

If you have events where attendees are required to fill out multiple pages of information and submit different documents, it saves a lot of time and helps keep everything organized in one place versus living in one person's email inbox.

**What problems is Regpack solving and how is that benefiting you?**

Before using Regpack, I was tracking everything manually and communicating all of the information by email.  It would take hours to see who was missing what and email them all.  With Regpack, it cuts down hours of busy work.

  ### 24. Best Registration Software yet. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel R. | Manager, Music, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

Our registration process is complicated, We must not only check references and take payments, but have the ability to accept or deny participants. We need robust reporting fro organizing our participants. RegPacks is the only software I've used yet that does it all. Furthermore, their staff is incredible helpful and quick to respond to our needs (Carina Salazar especially). 

**What do you dislike about Regpack?**

Not a thing. Their interface is clean and organized. The ability to build like legos any sort of system needed is fantastic. 

**Recommendations to others considering Regpack:**

RegPacks gives you the tools and help to build the exact right system for you. 

**What problems is Regpack solving and how is that benefiting you?**

The ability to have participants apply, then accept or reject an applications, and then continue with registering for our events. Taking payments, instantly adjusting payments on the back end, and customizing payment plans have been easy with RegPacks. 

  ### 25. Regpack is an affordable and customizable solution to our small camp's registration efforts. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sammi L. | Asst. Camp Director, Individual & Family Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2017

**What do you like best about Regpack?**

Regpack can be accessed from anywhere, is extremely customizable, and easy to use and learn for both our users and admin. The system's communication features have allowed us to better communicate with all our families, staff, and doctors which has facilitated our organization serving more kids in a safer, quicker manner than ever before. 

**What do you dislike about Regpack?**

Occasionally the support team takes a little longer to respond, but on the whole someone is always there to help. Glitches can sometimes be frustrating, but they are minor and quickly addressed.

**Recommendations to others considering Regpack:**

They are a smaller company who likes working with their customers to find out what they actually need and use on a daily basis. They are always working to make my life easier.

**What problems is Regpack solving and how is that benefiting you?**

We give our doctors and nurses access to camper information for medical review instantly. This has, without a doubt, allowed us to provide a higher level or care and communication between our families, and make them feel more comfortable sending their child with heart disease to an overnight camp for the first time ever.

  ### 26. Best Fit for Our Summer Camp Registration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy W. | Student Ministries Coordinator, Religious Institutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

Discovering Regpack and it’s ability to handle our summer camp signups was truly an answer to prayer. It has been the best thing that has happened to me as an admin. 

I am able to keep track of fundraising discounts for each camper (+/- 275), send email reminders for upcoming payments, collect payments via auto bill pay and SO MUCH MORE. The best thing about Repack is that my campers (or rather their parents) are able to log in, and on their own, see any updated discounts they have earned, or make a payment.  We found Regpack 3 years ago after launching our summer camp sign ups with a different software company.  After our launch, we quickly realized the other vendor could not handle our needs. I scoured the internet for a better solution and found Regpack! They have been the PERFECT solution for us.

**What do you dislike about Regpack?**

Little glitches in the software. Also, it’s also sometimes challenging to communicate questions and/or issues via email. 

**Recommendations to others considering Regpack:**

If you are collecting payment for summer camp, look no further. 

**What problems is Regpack solving and how is that benefiting you?**

We use Regpack to keep track of our complex summer camp sign ups and fundraisers. 

  ### 27. Regpack has made our registration system so easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2017

**What do you like best about Regpack?**

My favorite thing about Regpack is that I can access it anywhere. All of the information I need is stored in one convenient place and it is very customizable. 

**What do you dislike about Regpack?**

I wish that the search feature was a little easier to use. You can only search by first or last name. If you input both you get nothing and I wish you could search by other fields in the system, like by phone number. 

**Recommendations to others considering Regpack:**

Regpack is so easy to use! It almost manages its self. The company originally creates your systems and then you can easily customize it to fit your needs. Any time I have had a question or complaint they are quick to assist and have even created solutions to some of my issues in newer versions. 

**What problems is Regpack solving and how is that benefiting you?**

We use Regpack for all of our registration needs. We have two separate systems one for all of our campers to register for their desired camp and the other as a way to manage our volunteers and staff applications. 

  ### 28. Excellent service, fantastic product ~ happy campers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Celia C. | Teacher, MS Technology / Director, Summer Programs, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

The support staff were super helpful with moving into my new year of camps, keeping me from having to reinvent the wheel. On a daily basis, I especially love that Regpack allows me to update parents' choices for their summer campers, adding additional products (i.e., weekly camps, for us) or making refunds so easy. 

**What do you dislike about Regpack?**

I've found some of the reporting features a little tricky to master, but that's really all I'd tweak if I could.

**Recommendations to others considering Regpack:**

Regpack's wonderful staff will help you every step of the way ~ your future-self will so thank you for moving to Regpack if you are trying to improve your summer camps registrations. 

**What problems is Regpack solving and how is that benefiting you?**

Repack makes me seem like I have a full staff, even though I'm a one-person administration, helping me a lot (!) with accounting, collections, reporting, and more.

  ### 29. Convenient and Reliable Camp Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer F. | Independent Consultant, Consumer Goods, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

I like that I have all of my campers information in one central locations.  I can print a report on basically any information that I'm looking for.

**What do you dislike about Regpack?**

I wish there was a feature to print all forms in bulk.  Some of the reports printed in CSV are cluttered.  There are sometimes several steps to go through to get to what I need.

**What problems is Regpack solving and how is that benefiting you?**

All of our campers are in one central location.  Emailing is streamlined.  Funds are processed automatically.

  ### 30. Regpack Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2017

**What do you like best about Regpack?**

The interface is very user friendly.  I am able to access reports easily and am able to apply multiple reports to various products.  I also like that I can sort and filter based on age, gender, interest, requests, etc.

**What do you dislike about Regpack?**

There are times when the program itself glitches and works better when running in Explorer rather than Google Chrome.

**Recommendations to others considering Regpack:**

People considering Regpack should be aware that there is a solid user interface both on the front end and the back end.  I find that the program allows for a variety of queries and reports for everything from financials to logistics.  The program is very easy to learn and master.

**What problems is Regpack solving and how is that benefiting you?**

I am finding that it is easy to track participants for events.  I am able to track whether all forms and moneys have been submitted and paid.  I am able to sort registrants based on a variety of fields.  When planning a program that involves participant allergies, I am able to - at a glance - see what the needs are for each participant to ensure safety for all.

  ### 31. Regpack - Exactly what I needed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa L. | Owner, Group Travel Concierge, Meeting & Event Coordinator, Hospitality, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2017

**What do you like best about Regpack?**

The ease of building the registration sites and creating a registration platform specific to my events needs.

**What do you dislike about Regpack?**

Unable to speak to someone who can assist when calling.  There needs to be a manned customer support desk who answers calls.

**Recommendations to others considering Regpack:**

Once you learn how to use the platform, you will be amazed at it's capabilities.  It really is a life safer with regards to Event Registrations that are very detailed and lengthy.

**What problems is Regpack solving and how is that benefiting you?**

It saves me a lot of time.  My biggest hurdle was splitting room rates and monthly billing with payment plans.  

  ### 32. Quick and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2017

**What do you like best about Regpack?**

I can easily pull the reports I need, quickly and efficiently! All of our mass data about lead information is easily pulled out in minutes

**What do you dislike about Regpack?**

I dislike not having a function to set alerts and reminders for certain things I need help organizing with our leads. Things like: last outreach, planned outreach, etc.

**What problems is Regpack solving and how is that benefiting you?**

We are solving our leads database issues and having all of our people information in one place. This way, our colleagues in other countries can access the same leads. 

  ### 33. Training Registrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Delton S. | Sales Support Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2017

**What do you like best about Regpack?**

The ability to quickly create time units and manage registrants.

**What do you dislike about Regpack?**

No ability to SMS notifications.  I would like to be able to better create products.

**Recommendations to others considering Regpack:**

If you are a training specialist, or hold frequent events for customers to attend, it's a must.

**What problems is Regpack solving and how is that benefiting you?**

Training/cirriculum tracking.  The billing of the training is very lucrative.

  ### 34. Makes camp registration easy and user friendly!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jenifer C. | Office Manager | Marketing Administrator, Hospitality, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2017

**What do you like best about Regpack?**

This product makes registration extremely easy for the user.

**What do you dislike about Regpack?**

Sometimes, reports can be a bit confusing to pull.

**What problems is Regpack solving and how is that benefiting you?**

We have consolidated our camp payment, registration, and waiver process into one easy to use system

  ### 35. Great software to get your event organizaed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahmoud D. | Director Of Product Development, E-Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2017

**What do you like best about Regpack?**

I like the customer support and the training they provide at the beginning.

**What do you dislike about Regpack?**

Some bugs from now and then but I do believe they work hard on fixing them.

**What problems is Regpack solving and how is that benefiting you?**

Summer programs and conference.

  ### 36. Great all around product with lots of customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bill L. | Senior Systems/Network Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

Our favorite features are being able to setup rules that we want and have emails sent to registrants automatically.  This saves us a ton of time in the process.

**What do you dislike about Regpack?**

Can be a bit expensive for smaller events.  The process to recreate each year is time consuming.

**Recommendations to others considering Regpack:**

Start early and plan out your forms so the work is done by the software and not by you.

**What problems is Regpack solving and how is that benefiting you?**

Sending snail mail back and forth for contracts and payments.  We now have more time to spend on the event than tracking paper trails.

  ### 37. Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maureen H. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2017

**What do you like best about Regpack?**

I like the flexibility and affordability the best.

**What do you dislike about Regpack?**

Getting answers from and getting in touch with customer service.  I find it frustrating to get a hold of anyone and get an answer back in a timely manner.  

**What problems is Regpack solving and how is that benefiting you?**

We streamlined out annual application process.   It is just way more efficient, we have cut back a TON of time in administration of the process.  

  ### 38. Learning Regpack was easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2017

**What do you like best about Regpack?**

I appreciated the one on one training I was able to participate in and the quick response time when I emailed with questions. 

**What do you dislike about Regpack?**

The group feature didn't work the way I hoped it would. It was a little bulky. 

**What problems is Regpack solving and how is that benefiting you?**

We were able to easily manage our participants and track their progress with registering. 

  ### 39. Used RegPacks for our National Sales Conference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris S. | Director of Communications & Corporate Events, Food & Beverages, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

The high range of options to fully customize our registration site.

**What do you dislike about Regpack?**

Reports are somewhat confusing to create, especially for first timers.

**Recommendations to others considering Regpack:**

Really work up front with your project manager to learn how to develop, create, and manage reports.  It's essential.

**What problems is Regpack solving and how is that benefiting you?**

Tracking income, customized reports, auto response to registrants.

  ### 40. Powerful and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about Regpack?**

The report functions make it easy to manage and analyze data

**What do you dislike about Regpack?**

It took a moment to understand the design and function. Once understood, it works great!

**What problems is Regpack solving and how is that benefiting you?**

It makes it easy to analyse and manage our application data. Has brought the time to process an application down significantly.


## Regpack Discussions
  - [How can I export my data?](https://www.g2.com/discussions/reporting-ad464ddc-da80-48a3-a74d-906d8dfa225b) - 1 comment, 1 upvote
  - [How quickly can I get my funds?](https://www.g2.com/discussions/payouts) - 2 comments, 1 upvote
  - [How long does it take to get up and running?](https://www.g2.com/discussions/building-your-system) - 2 comments, 1 upvote
  - [How does Regpack support work?](https://www.g2.com/discussions/support-0a937890-3b6e-4be5-abab-4b1d4cf2a1bd) - 1 comment, 1 upvote
  - [Does Regpack require a contract?](https://www.g2.com/discussions/contracts-1d32fc68-1c40-42ec-a935-c28094a99b6b) - 1 comment, 1 upvote

- [View Regpack pricing details and edition comparison](https://www.g2.com/products/regpack/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A01%3A22+-0500&secure%5Bsession_id%5D=875cf0d7-6f97-414f-bc0d-5358f05e3397&secure%5Btoken%5D=824faab38d71ee020bcd68d734b6784cf8167ac7234ffad736ac48c90c03a5f5&format=llm_user)

## Regpack Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration
- Online Registration
- Visitor Registration
- Visitor Registration
- Multi-Event
- Group Registration
- Online Registration
- Event Registration
- Class Registration
- Online Ticketing
- Season Tickets
- Electronic Payments

**Functionality**
- Email marketing 
- SMS Alerts
- Event Management
- Financial Management 
- Interview Scheduling
- Mobile Application 
- Forms Automation
- Marketing Automation
- Lead Nurturing 
- Automated Reminders
- Document Management
- Alumni Management
- Admissions Management
- Assessment Management
- Communication Management
- Calendar Management
- Application Management
- Workflow Management
- Candidate Management
- Fee Management
- Financial Aid Management
- Forms Management
- Class Scheduling
- Registration Management

**Billing and Payments**
- Payment Terms
- Personalized Billing
- Custom Pricing

**Generative AI**
- AI Text Generation
- Generative AI
- SMS Reminders

**Agentic AI - Tour Operator**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- GDS/OTA Integration
- Social Media Integration
- Central Reservation System
- Third-Party Integrations
- Multi-Language

**Administrative Tasks - Camp Management**
- Billing & Invoicing
- Medical Records & Health Forms
- Parent Portal & Dashboard
- Multi-Media Sharing & Camp Updates
- Staff Recruitment & Applicant Tracking
- For Summer Camps
- Activity Dashboard
- Attendance Tracking
- Customizable Forms

**Additional Functionality**
- Price/Margin Management
- Generative AI
- Activity Dashboard
- Vendor Management
- Resource Management
- AI Copilot
- Reservations Management
- Itinerary Creation
- Pricing Management
- Waiver Management
- Customizable Reports
- Search/Filter
- Inventory Management
- Customer Database
- Document Management
- Package Creation
- Promotions Management
- Calendar Management
- Data Import/Export
- Supplier Management
- Payment Processing
- Booking Management
- Quotes/Estimates
- Client Management
- Activities Booking
- CRM
- API
- Customizable Branding
- Reporting & Statistics
- Reminders
- Communication Management
- Multi-Day Booking
- Multi-Currency
- Channel Management
- Website Management
- Discount Management
- User Management
- Real-Time Updates
- Invoice Management

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval
- Guest List Management
- Artist Management
- Contract/License Management
- Booking Management
- Website Management
- Attendee Management
- Registration Management
- Communication Management
- Promotions Management
- Event Management
- Wait List Management
- Marketing Automation
- Badge Management
- Support Ticket Management
- Survey/Poll Management
- Discount Management
- Refund Management
- Forms Management
- Calendar Management
- Venue Management
- Customer Data Management
- Attendance Management
- Help Desk Management
- Employee Management

**Data Management**
- Analytical Tools
- Integration APIs
- Funnel Management
- Prospecting Tools

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration

**Registration & Scheduling - Camp Management**
- Activity Scheduling
- Cabin Assignments
- Website & CMS Embedding
- Online Registration
- Class Scheduling

**Additional Functionality**
- Barcode/Ticket Scanning
- Activity Dashboard
- Alerts/Notifications
- Event Scheduling
- Customizable Forms
- Mobile Access
- Drag & Drop
- Reporting & Statistics
- API
- Surveys & Feedback
- Event Ticketing
- Customizable Templates
- Confirmations/Reminders
- AI Copilot
- Customizable Reports
- Customizable Branding
- Real-Time Updates
- Event Calendar
- Floor Plans & Maps
- Commenting/Notes
- Event Tracking
- Email Marketing
- Gamification
- Reporting/Analytics
- Lead Capture
- Badge Printing
- Self Check-In/Check-Out
- Data Import/Export
- Seating Map
- Offline Access
- Real-Time Data
- Multi-Language
- Real-Time Notifications
- Guest List Search
- Attendee Profiles
- Email Reminders
- QR Codes
- Attendee Segmentation
- Engagement Tracking
- Customizable Fields
- Data Synchronization
- Attendance Tracking
- Data Security
- CRM
- Self Service Portal
- Print-at-Home
- Reserved Seating
- Mobile Ticketing
- Sales Reports
- Point of Sale (POS)
- Ticket Brokering
- GDPR Compliance
- Billing & Invoicing
- Multi-Currency
- Cross Selling Functionality
- Kiosk Ticketing
- Dynamic Pricing
- Ticket Reservations

**Additional Functionality**
- Program Management
- Credit Card Processing
- Transportation Management
- Medication Management
- Marketing Automation
- Mobile Access
- Generative AI
- For Campgrounds
- Reporting & Statistics
- Facility Management
- Customer Management
- SMS Messaging
- Payment Plans
- Access Controls/Permissions
- Housing Management
- Customizable Reports
- Forms Management
- Customer Database
- Online Payments
- Faculty/Staff Management
- Event Management
- Attendance Management
- AI Copilot
- Financial Analysis
- Data Import/Export
- Email Templates
- Alerts/Notifications
- Online Booking
- Medical Management
- Donor Management
- Discount Management
- Reminders
- Feedback Management
- Registration Management
- Third-Party Integrations
- Calendar Management
- Parent Portal
- Communication Management

**Revenue Optimization**
- At-Risk Customers
- Customer Churn
- Revenue Forecasting

**Agentic AI - Admissions and Enrollment Management**
- Multi-step Planning

**Additional Functionality**
- Mobile Access
- Enrollments/Onboarding
- Customizable Reports
- AI Copilot
- Customizable Branding
- K-12
- Commenting/Notes
- Reporting & Statistics
- Scoring
- Attendance Tracking
- Self Service Portal
- Drag & Drop
- Electronic Payments
- For Higher Education
- Activity Dashboard
- Role-Based Permissions
- Real-Time Notifications
- Billing & Invoicing
- Data Import/Export
- Generative AI

## Top Regpack Alternatives
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews)
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)
  - [RegFox](https://www.g2.com/products/regfox/reviews) - 4.7/5.0 (566 reviews)

