Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"User-Friendly, All-in-One Conference Registration with Helpful Extras"
5/5
What do you like best about RegFox?

We are using RegFox to create and manage registrations for an upcoming conference that we're hosting. It's user-friendly and so helpful to have everything all in one place. The "Extras," such as being able to generate a Certificate of Participation for registered attendees, are super helpful too. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

There's a little bit of a learning curve for me to remember to "Publish Page" after making updates. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Flexible, Affordable Custom Registration Forms with RegFox"
5/5
What do you like best about RegFox?

RegFox has allowed my small business to create custom forms for participants to register for trips. With conditional questions and customization, I can tailor the forms with great specificity. The cost is reasonable for the service, which is so rare for small businesses starting out. With no subscription fee, I can pay for what I use and not be held to paying fees during down times. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I've been using RegFox for 7 years and haven't had any issues. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"RegFox experience with Jessica"
5/5
What do you like best about RegFox?

RegFox is by far the most user-friendly event page I have ever used. The customer serivce is always instant and they are able to help me with any and all issues I have had. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I had a hard time setting up a new payment processing system earling in the year. Review collected by and hosted on G2.com.

MG
Mike G.
Retired Management Consultant
Small-Business (50 or fewer emp.)
"Very glad I found RegFox"
5/5
What do you like best about RegFox?

I discovered Reg Fox while searching for a flexible ticketing platform that could meet my needs as the organizer of a photo interest group. I needed something straightforward to use, since I run two to four events each week, but I also required features that my previous solution no longer provided. My essential requirements included some CRM support so I could manage my own mailings, low fees to keep my events affordable, the ability to richly format event pages with headers and embedded graphics to make invitations more appealing, and support for both virtual and in-person events. Additionally, a waitlist feature was crucial so that if anyone dropped out, I could quickly fill their spot and maintain a fully booked event.

I was able to set up my first event in under 20 minutes, and over the past few weeks, I’ve started creating a variety of additional events. As with any new tool, there’s a learning curve, but I found most features quite intuitive. I was especially impressed by the level of support. The built-in AI chatbot, Finn, is highly effective. Not only can the AI answer specific questions about any screen, but it can also suggest better approaches for particular objectives. If I got stuck, I could even share a screenshot, and Finn would read what was on my screen, interpret my notes, and confirm whether I was in the right place and what to do next. On several occasions, human support staff also stepped in to provide extra help, such as sharing insights about the product’s direction or agreeing to pass along feature requests to the development team.

Overall, I’m very impressed. RegFox is a robust, feature-rich platform with a great deal of versatility, making it suitable for a wide range of clubs, groups, or organizations looking to manage registration and ticketing for their events. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I use Reg to organize frequent photography workshops, many of which are quite similar. The platform allows me to easily clone events, but I’ve noticed that the details carried over from one event to the next require careful review and adjustment. I often have to update several elements each time I duplicate an event. If there were additional ##keywords such as ##eventdate, ##eventstart-time, and ##event-title, it would make templates like the confirmation email and waitlist notification much more reusable when copying events. Review collected by and hosted on G2.com.

Debbie J.
DJ
Debbie J.
Technical administrator
Small-Business (50 or fewer emp.)
"Adaptable Templates and Smart AI Make Work Effortless"
5/5
What do you like best about RegFox?

The adaptable templates and effective AI assistance make things easier for me. When the AI can't fully address my question, the live chat support steps in to help. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I find it a bit frustrating to use the site on my Mac or iPad. Although switching to Google Chrome improved the experience, I would have preferred not to install an additional browser just to access the site smoothly. Review collected by and hosted on G2.com.

HW
Heidi W.
"Solid Event Registration with Room for Improvement"
3.5/5
What do you like best about RegFox?

I really appreciate the efficiency of RegFox in solving registration issues and handling attendee concerns that may arise during the registration process, ensuring a smooth experience for our conferences and events. One of my favorite aspects of RegFox is their chat support, which is tremendously helpful and leaves me feeling supported whenever I have queries or face any challenges. The ability to create actions within RegFox is particularly beneficial, especially when managing price increases on certain dates. This feature allows me to handle pricing changes efficiently and without hassle. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I do not like how if one of my registration options needs to be no charge that it says ($0.00) by the registration option. I also don't like how there is not 24/7 support in case there is an issue on-site at an event super early or late, like with badge printing. Additionally, the initial setup of RegFox was challenging, as it was hard to learn the little details even though I eventually got the hang of it. Review collected by and hosted on G2.com.

Response from Jessica Jaikumar of RegFox

Thanks so much for the kind words! We're thrilled RegFox helps make your events run smoothly and that our chat team’s been a big help. Appreciate your feedback — we’re always working to make things even better.

EC
Edwin C.
CEO of BlueMed Network
Small-Business (50 or fewer emp.)
"RegFox, great to work with besides value for money!"
5/5
What do you like best about RegFox?

The feature I like best is the Actions, it is so powerful and useful to make a wonderful registration experiance. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

RegFox keeps improving, there is nothing that I "dislike" but I would like to be able to use normal PayPal Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Easy to Use, Great Value, and Responsive Support"
5/5
What do you like best about RegFox?

RegFox is easy to use and is a good price for our company. Whenever we need help, Finn (AI) usually answers our questions. When he cannot, human support is quick and helps solve our questions promptly. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Finn (AI) is sometimes unable to understand what I am asking for or misunderstands. Review collected by and hosted on G2.com.

Kelsey C.
KC
Kelsey C.
"User-Friendly, Effective Convention Registration Tool"
5/5
What do you like best about RegFox?

I find RegFox incredibly user-friendly, as it is not complicated to figure out, which streamlines our convention registration process efficiently. I appreciate the ability to copy previous registrations which allows me to update only certain details or information needed without having to start from scratch and build an entire new page, saving significant time and effort. Additionally, the support I received has been outstanding; Jessica provided excellent assistance with solving issues related to group registration pricing and demonstrated the process through a detailed 8-minute video, which was extremely helpful. The ease of initial setup was also a major advantage, making the transition to RegFox smooth and convenient. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I find it inconvenient that RegFox does not have its own integrated payment platform and requires the use of Webconnex. Additionally, there is a frustrating limitation when using the early bird registration price feature. Once the early bird period ends, it becomes difficult to edit registration details, such as meal preferences, for registrants who signed up under that rate. Review collected by and hosted on G2.com.

MC
MELYNDA C.
Owner
Small-Business (50 or fewer emp.)
"High Recommendations for Reg Fox"
5/5
What do you like best about RegFox?

Reg Fox was easy to set up and if I have any questions I feel that I get them answered right away Review collected by and hosted on G2.com.

What do you dislike about RegFox?

The one thing I dislike is the wait time for the money being transferred to the event holding account . Review collected by and hosted on G2.com.