Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Excellent Products and 5 Star Customer Service"
5/5
What do you like best about RegFox?

Not only are the registration forms awesome because of all the functionality available to customize them to meet your needs, but the RegFox customer support team is amazing! Review collected by and hosted on G2.com.

What do you dislike about RegFox?

We had some pretty complex form needs but everytime we brought something up to the customer support team, they were able to figure out a solution to meet those needs. What's not to like about that! We have had no issues working with RegFox. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Highly Customizable, Fully Featured, and Backed by Excellent Live Support"
4.5/5
What do you like best about RegFox?

Very customizable. Fully Featured. Cost effective aws compared to otehr platforms I used previously. EXCELLENT and present customer service. Live customer service folks regularly step in any time the AI help widget is not quite getting what I need. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Definitely a learning curve to navigate creating discount code and clickable weblinks to share with prospective attendees but it does work very well. And great customer service got me going quickly.

Also a little complicated to initially set up my event page(s) but hardly insurmountable.

Would prefer more payout option such as monthly that is not available. Weekly payouts means more work for me. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Fast, Helpful Support and Easy Event Registration with RegFox"
5/5
What do you like best about RegFox?

Very quick and helpful responses from the Customer Support Team. Easy to use and great pricing structure. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

Haven't found anything I dislike! We intended to use RegFox for one event registration and ended up using it for another in addition! Review collected by and hosted on G2.com.

Elsworth L.
EL
Elsworth L.
Training Coordinator
Consulting
Small-Business (50 or fewer emp.)
"Effortless Registration, Full Control, and Outstanding Support with RegFox"
4/5
What do you like best about RegFox?

We like that RegFox keeps registration simple and in our control. It’s fast to set up, pricing is transparent, and customization doesn’t require a developer. The checkout flow feels clean, we can collect exactly the info we need from attendees, and Stripe integration just works. Compared to Cvent or Eventbrite, it’s lightweight, flexible, and doesn’t punish you for being creative. And when we did need help, Jessica from customer support was incredible — fast, friendly, and actually solved things, not just read from a script. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

RegFox stops short once registration ends — there’s no way to send post-event surveys or follow-up emails without pulling in outside tools. You also can’t disable public attendee visibility in hybrid or remote events, which raises privacy concerns. Payment options are limited to credit card via Stripe only — no ACH, no buy-now-pay-later options. I also don't like being penalized for using stripe at an additional 1% per ticket. It’s solid for front-end simplicity, but feels a bit boxed in when you need full-cycle event management. Review collected by and hosted on G2.com.

Response from Jessica Jaikumar of RegFox

Thanks so much for sharing your thoughtful review. We’re glad RegFox’s simplicity and flexibility are helping your events run smoothly. We’ll also pass your kind words along to Jessica. We appreciate your feedback and are always working to improve. Thanks for being part of the RegFox community!

Rachel A.
RA
Rachel A.
Project Manager/Owner
Small-Business (50 or fewer emp.)
"Robust regististration platform"
5/5
What do you like best about RegFox?

The pricing structure at RegFox is fair and reasonable while providing a robust, registration platform. RegFox focuses on the product, features, and customer service. They make it easy to contact the help team and they respond with speed and clarity. While there is a bit of a learning curve when implementing your first registration site, the tool features make sense and it looks and runs beautifully from our customer's perspective. As a new convert, I'm asking clients and colleagues to give it a try. Finally, a company that doesn't drive up prices to spend millions on marketing! Review collected by and hosted on G2.com.

What do you dislike about RegFox?

There is a learning curve when setting up the first few registration pages. I wish I could format the calendar invites (location, duration, description) associated with the event start time and how the product can be used for "memberships" functionality. I have noticed some broken help bot links. Review collected by and hosted on G2.com.

Response from Jessica Jaikumar of RegFox

Thanks so much for the thoughtful review. We’re glad RegFox’s pricing, features, and support are helping you create a great experience for your customers. We appreciate your feedback and are grateful to have you as part of the RegFox community!

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"The human customer service team is great!"
4.5/5
What do you like best about RegFox?

The human agent was readily available (on a weekend too!) to answer my questions when I got stuck! Review collected by and hosted on G2.com.

What do you dislike about RegFox?

There is not an element in the registration web page that collects a signature while also giving the customers the choice to actually consent or not. The only e-signature box option requires and answer without the option to decline. Review collected by and hosted on G2.com.

Rachele C.
RC
Rachele C.
Events Coordinator
Small-Business (50 or fewer emp.)
"Good Analytics, But Missing Company Search Hurts Usability"
3.5/5
What do you like best about RegFox?

The analytics are good, but it doesn’t show the company name, so you can’t search by company. That’s a big issue for me. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

For some things is not user friendly and again the company aspect of it Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy to Learn, Nearly Instant Help Desk Support"
5/5
What do you like best about RegFox?

I have only been using RegFox since October but was able to figure out everything I needed to do with minimal training and what I could not figure out, I was met with nearly instant replies from the help desk. This is a rare find with anything these days, particularly software! Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I wish i was able to create more detailed and customized reports that I could save and schedule to run automatically at various times. Review collected by and hosted on G2.com.

MC
Mary C.
Founder
Small-Business (50 or fewer emp.)
"Reg Fox Has Been Great For My Small Business"
5/5
What do you like best about RegFox?

RegFox has been a life saver for keeping my small business on track! It is very user friendly - I am definitely not a "tech" person and I have been able to easily navigate the website and create good looking and clear registration pages for my events. Reg Fox also makes it incredibly easy to cancel or edit registrations, and make refunds if needed. With RegFox, I have peace of mind knowing I'm not letting anything fall through the cracks. Customer support has been fantastic - twice I've needed help and twice I received excellent and fast customer service. Most recently, Joseph helped me with an issue that would have taken me hours to figure out. He understood exactly what I needed and within minutes sent me a video he created showing me each key stroke I needed for the result I was looking for. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

There is honestly nothing I dislike about RegFox. Review collected by and hosted on G2.com.

Response from Jessica Jaikumar of RegFox

Thank you so much for your review, Mary! 🙌 We'll definitely pass on your feedback to Joseph. We're thrilled RegFox has been a life saver for you!

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Very happy with RegFox usage."
4/5
What do you like best about RegFox?

The ease of tracking registrations and seeing PAR values for remaining items. Review collected by and hosted on G2.com.

What do you dislike about RegFox?

I wish there was a mobile app on the seller side. Also if there was a way to do a description page of the event and then a sales page. I understand that the platform is for sales and event attendance tracking mainly. Review collected by and hosted on G2.com.