--- title: Refrens ABC Reviews meta_title: 'Refrens ABC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Refrens ABC works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 3 scale: '5' date_modified: '2026-07-31' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- # Refrens ABC Reviews **Vendor:** Naman Sarawagi **Category:** [Lead Capture Software](https://www.g2.com/categories/lead-capture) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About Refrens ABC Refrens ABC is a connected Sales CRM for agencies, consultancies, service businesses, and growing B2B sales teams. It helps teams capture enquiries, manage contacts and opportunities, automate follow-ups, schedule meetings, track performance, and move qualified leads into quotations and invoices without re-entering information. Capture leads from every channel Create customizable Lead Capture Forms for websites, landing pages, social media, or direct sharing. Choose flexible form layouts, add branding, configure mandatory, hidden, and prefilled fields, and route each submission to the appropriate pipeline, stage, and salesperson. Refrens ABC also supports CSV lead imports, Sales CRM APIs, and integrations with IndiaMART, TradeIndia, Facebook, and Instagram Lead Ads, helping teams bring enquiries from different channels into one CRM. Manage contacts and opportunities together Link multiple contacts to the correct organisation or opportunity so every stakeholder remains connected to the deal. Store contact details, requirements, notes, attachments, expected value, ownership, follow-up dates, and complete activity history in one lead record. Custom fields, lead labels, advanced filters, saved views, and Lead Quick View make it easier to organise and update opportunities without navigating across multiple screens. Build sales pipelines around your process Create multiple pipelines for different services, regions, teams, or sales motions. Configure custom stages, expected stage duration, stage status, closure reasons, and stage-wise closure probability. Weighted pipeline value helps teams estimate future revenue and prioritise opportunities based on their likelihood of closing. Automate lead assignment and duplicate handling Automatically assign form submissions to the right salesperson, pipeline, and stage. Duplicate Lead Detection identifies repeat enquiries using selected contact details, while Auto-Assign Duplicate Leads keeps the opportunity with the existing owner and preserves previous context. Centralize communication and follow-ups Email or WhatsApp leads directly from their profiles and keep conversations linked to the correct opportunity. Connect Gmail, Google Workspace, or a custom SMTP email account and create reusable email templates with personalization variables. Schedule follow-ups and receive email, WhatsApp, on-site, or pop-up alerts when leads arrive, are assigned, are updated, or need attention. Schedule meetings from the CRM Book calls, demos, follow-ups, site visits, and video meetings directly from lead records. Google Calendar integration lets teams check availability, add attendees, and automatically generate Google Meet links. Prospects can also book a meeting while submitting a lead form using live calendar availability. Measure sales performance Use Lead Summary, Team Sales Report, Lead Source Report, and Client Performance Report to monitor conversion rates, response time, closure time, deal value, revenue, lead quality, and salesperson performance. Advanced filters, dynamic date ranges, and saved report views make recurring sales analysis faster and easier. Built for growing teams Add team members with customizable roles and permissions, maintain clear lead ownership and assignment history, and personalize navigation for different users. Refrens ABC is available on web and mobile, helping teams access lead information and follow-ups wherever they work. Connected with quotations and invoicing Because Refrens ABC is part of the wider Refrens platform, teams can create quotations or invoices using existing lead and contact details. Accepted quotations can then move into invoices, sales orders, and other documents without duplicate data entry or switching tools. Pricing Businesses can explore selected Refrens ABC capabilities through limited Basic access before choosing a paid CRM plan. CRM Essentials starts at $150 per year and is designed for businesses with lower lead volumes. It includes higher usage limits, lead bulk upload, sales reports, duplicate-lead assignment, communication tools, and additional customization. CRM Pro starts at $250 per year and is designed for dedicated sales teams. It includes advanced roles and permissions, meeting scheduling, Google Calendar integration, marketplace and social lead integrations, unlimited sales pipelines and lead-capture forms, and higher CRM limits. Sales CRM API usage may involve additional charges, and pricing may vary by billing period, taxes, usage, and optional add-ons. ## Refrens ABC Pros & Cons **What users like:** - Users love the **automation** in Refrens, as it has greatly accelerated and simplified their invoicing process. (1 reviews) - Users value the **automation features** of Refrens ABC, significantly speeding up and simplifying their invoicing process. (1 reviews) - Users love the **ease of use** of Refrens ABC, which has streamlined and automated their invoicing processes. (1 reviews) - Users love the **easy setup** of Refrens ABC, which greatly enhances and streamlines the invoicing process. (1 reviews) - Users commend Refrens ABC for its **accelerated and automated invoicing process** , significantly simplifying their workflows. (1 reviews) - Simplicity (1 reviews) - Time-saving (1 reviews) ## Refrens ABC Reviews ### 1. Refrens is perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Mharc Hadrian U. | Computer Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Refrens ABC?** Since I switched to Refrens from the well-known spreadsheet software, our invoicing process has been accelerated, simplified and automated. you are the best above all refrains! **What do you dislike about Refrens ABC?** I think, Refrens is perfect. So far, I don't see problems using this apps. **What problems is Refrens ABC solving and how is that benefiting you?** Our invoicing process has been accelerated, simplified and automated. Specially, in cost estimate process. ### 2. Comprehensive lead management **Rating:** 5.0/5.0 stars **Reviewed by:** Mihir R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Refrens ABC?** Earlier I was using different tools to manage leads, create quotations, collect payments, and manage communication. **What do you dislike about Refrens ABC?** It would be great to have an auto assign feature for leads. **What problems is Refrens ABC solving and how is that benefiting you?** End to end management of customer life cycles. ### 3. Juggling leads has become much easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Refrens ABC?** I like that I can keep all my lead communication in a single organized place. I can keep all my leads data in one place, send emails & whatsapp messages, and automat lead capturing. **What do you dislike about Refrens ABC?** Ability to auto assign leads to tge right sales person should be there. Otherwise it works just fine. **What problems is Refrens ABC solving and how is that benefiting you?** Centralisation of all leads data, communication, and easily creating and sending invoices. - [View Refrens ABC pricing details and edition comparison](https://www.g2.com/products/refrens-abc/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+22%3A26%3A00+-0500&secure%5Bsession_id%5D=d3050a08-2162-4af2-8b0c-30edd9ca8008&secure%5Btoken%5D=2803ca831cc0ac31732e29b5d9246e5ffcec0f876417cadecfa71e5845bcdbaf&format=llm_user) ## Refrens ABC Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Lead Generation** - CRM Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Lead Capture **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Capture** - Mobile - Websites - Social Media **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Analytics** - Export/Import - Reporting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Customization** - Forms - Personalization - Templates - Integration - Social Media Integration **** - Lead Segmentation - Conversion Tracking - Activity Dashboard - A/B Testing - AI Copilot - Pipeline Management - Drag & Drop - Reporting & Statistics - Multi-Campaign - Prospecting Tools - Customizable Fields - Lead Distribution - Event Triggered Actions - Engagement Tracking - Generative AI - Chat/Messaging - CRM - Email Marketing - Template Management - Lead Nurturing - Customizable Branding - Contact Management - Contact Database - Email Management - Real-Time Notifications - Customer Segmentation - Surveys & Feedback - Campaign Management - Activity Tracking - Alerts/Notifications - Data Extraction - Lead Notifications - Reporting/Analytics - Dashboard - Business Card/Badge Scanning - Lead Generation - Customer Database - Autoresponders - Lead Qualification - API - Forms Management - Visitor Tracking - Lead Management - Campaign Analytics - Search/Filter - Campaign Planning - Lead Scoring - Email Tracking - Drip Campaigns - Campaign Segmentation - Lead Verification/Validation - Source Tracking - Calendar Management - Reminders - Interaction Tracking - Opportunity Management - Sales Reports - Document Storage - Sales Trend Analysis - Monitoring - For Sales Teams/Organizations - Sales Forecasting - Workflow Management - Task Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting ## Top Refrens ABC Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,839 reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) - 4.3/5.0 (1,893 reviews) - [LocaliQ](https://www.g2.com/products/localiq/reviews) - 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