--- title: RefNow Reviews meta_title: 'RefNow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how RefNow works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 165 scale: '5' date_modified: '2026-08-13' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # RefNow Reviews **Vendor:** RefNow **Category:** [Reference Check Software](https://www.g2.com/categories/reference-check) **Average Rating:** 4.6/5.0 **Total Reviews:** 165 ## About RefNow RefNow is a type of online employment reference management solution designed to help organizations streamline their recruitment processes by providing comprehensive employment reference reports. This innovative platform addresses the common challenges associated with traditional referencing methods, which can often be time-consuming and cumbersome. By leveraging technology, RefNow enables companies to make smarter and more informed hiring decisions, ultimately enhancing their recruitment efficiency. Targeted at a diverse audience that includes large organizations, startups, charities, and educational institutions, RefNow caters to any entity that requires a reliable and efficient referencing process. The platform is particularly beneficial for HR professionals and recruitment teams who seek to minimize administrative burdens while ensuring thorough vetting of potential candidates. With its user-friendly interface, RefNow simplifies the referencing process, allowing users to focus on more strategic aspects of recruitment. One of the standout features of RefNow is its ability to offer user and team management capabilities, which allows organizations to easily manage multiple users and streamline their referencing workflows. Additionally, the platform supports custom question profiles, enabling companies to tailor their reference checks to align with specific job roles or organizational values. This customization ensures that the references collected are relevant and provide valuable insights into a candidate's suitability for a position. Another significant advantage of RefNow is its integration of digital ID checks, which enhances the security and reliability of the referencing process. By verifying candidates' identities digitally, organizations can reduce the risk of fraud and ensure that the references they are receiving are legitimate. This feature not only adds a layer of trust but also accelerates the overall referencing timeline, allowing companies to make quicker hiring decisions without compromising on quality. Overall, RefNow stands out in the employment reference management category by combining efficiency, customization, and security into a single platform. Its mission to alleviate the administrative burden associated with referencing processes resonates with organizations looking to optimize their recruitment strategies. By providing a comprehensive solution that addresses the pain points of traditional referencing, RefNow empowers companies to focus on what truly matters: finding the right talent for their teams. ## RefNow Pros & Cons **What users like:** - Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. (23 reviews) - Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. (11 reviews) - Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. (9 reviews) - Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. (6 reviews) - Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. (5 reviews) - Speed (5 reviews) - Users appreciate the **ease of use** of RefNow, finding it hassle-free and effective for ID verification and references. (4 reviews) - Accuracy (3 reviews) - Clear Instructions (3 reviews) - Candidate Experience (2 reviews) **What users dislike:** - Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. (2 reviews) - Users feel that the product has become **quite expensive** , especially due to the recent price increases. (1 reviews) - Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. (1 reviews) - Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. (1 reviews) - Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. (1 reviews) - Overwhelming Tasks (1 reviews) - Users feel that the **poor customer support** diminishes the personal touch needed for effective assistance. (1 reviews) - Poor Notification System (1 reviews) - Process Delays (1 reviews) - Question Standardization (1 reviews) ## RefNow Reviews ### 1. Great Experience using RefNow **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Senior HRBP, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about RefNow?** RefNow is an excellent platform that significantly simplifies the reference checking process. It provides a fast and efficient way to request and collect references, removing the need for manual follow-ups and lengthy email chains. The interface is intuitive and easy to use, making it accessible for both HR teams and hiring managers. Its automation capabilities help speed up hiring timelines while maintaining accuracy and compliance, and it offers a secure and structured approach to managing reference data. Overall, RefNow integrates well into recruitment workflows, reduces administrative burden, and adds real value to both the hiring process and the overall candidate experience. **What do you dislike about RefNow?** At the moment there are no issues we have encountered using RefNow **What problems is RefNow solving and how is that benefiting you?** RefNow is solving the challenge of slow, manual and inconsistent reference checking by automating the process, which benefits me by saving time, reducing administrative effort, and enabling faster, more reliable hiring decisions. ### 2. Excellent Referencing Programme **Rating:** 4.5/5.0 stars **Reviewed by:** Katie L. | Recruitment Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about RefNow?** We've found RefNow to be an excellent platform that has streamlined our recruitment and onboarding processes. The referencing system is efficient, easy to use, and provides quick turnaround times, helping us make informed hiring decisions with confidence. One of the key benefits has been the ability to verify employment histories accurately and identify discrepancies in candidate information. On several occasions, the platform has helped uncover fraudulent or misleading employment claims from prospective employees, which has been invaluable in protecting our organisation and maintaining high recruitment standards. More recently, being able to complete DBS checks through the same platform has made the process even more efficient, reducing administration and allowing us to manage key pre-employment checks in one place. A special mention goes to Jordan, our account manager, who is always friendly, approachable, and incredibly helpful. His support and responsiveness have made a real difference and ensured we get the most out of the platform. Overall, RefNow has become an essential part of our recruitment process, and we would highly recommend it to any organisation looking for a reliable, professional, and comprehensive referencing and DBS solution. **What do you dislike about RefNow?** There is very little to dislike about RefNow. The only drawback is the cost, which can be a consideration for organisations with high recruitment volumes. However, the time savings, efficiency, and risk reduction it provides generally outweigh the investment. **What problems is RefNow solving and how is that benefiting you?** RefNow solves the challenge of obtaining reliable employment references quickly and efficiently. Before using the platform, chasing references could be time-consuming, inconsistent, and often delayed the recruitment process. RefNow has streamlined this by automating reference requests, providing faster responses, and ensuring a more robust verification process. The platform has also helped us identify discrepancies and fraudulent employment claims that may otherwise have gone unnoticed, reducing recruitment risk and supporting safer hiring decisions. In addition, having DBS checks available through the same system has simplified our onboarding process, saving administrative time and allowing us to manage key pre-employment checks in one place. Overall, RefNow has improved efficiency, reduced risk, and helped us recruit with greater confidence. ### 3. RefNow delivers on both product and partnership **Rating:** 5.0/5.0 stars **Reviewed by:** James W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about RefNow?** The product does exactly what we need - straightforward API integration, solid core functionality, and it is highly effective. The technical implementation was smooth and the platform has continued to improve over the time we've been using it. But what elevates RefNow from "good product" to "exceptional experience" is the team behind it. Jordan has been incredibly helpful and collaborative - genuinely invested in the problems we're trying to solve rather than just selling features. He's shared learnings and worked with us to maximize value from the platform. It's the kind of partnership where you feel like you're working with the team, not just using their software. Combined with strong value for money, it's exactly what we were looking for. **What do you dislike about RefNow?** Nothing significant. We haven't hit any meaningful pain points. That might be because our use case aligns well with what RefNow does best, but the product works as expected and the team has been responsive on the occasions we've had questions. If I'm being thorough, there are always small features you could imagine adding to any platform, but nothing we're actually missing in practice. **What problems is RefNow solving and how is that benefiting you?** We needed to manage references at scale, and that's exactly what RefNow delivers. We're processing references for large volumes of candidates. RefNow automates the collection, chase-up, and verification process so we can handle the volume efficiently while maintaining quality. References come back faster, we have a clear audit trail for compliance purposes, and our team can focus on higher-value work rather than chasing references. ### 4. User friendly product **Rating:** 5.0/5.0 stars **Reviewed by:** Steph A. | Senior Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about RefNow?** I feel like RefNow' interface is very user friendly. I like how it integrates with our ATS seamlessly to send reference checks with a click of a button **What do you dislike about RefNow?** On the above, there's a bit of a delay between when it's triggered vs when it's sent. There should be more consistency. **What problems is RefNow solving and how is that benefiting you?** allows ease of submissions for reference checks without our team having to do them ourselves. ### 5. Efficient, Transparent, and Collaborative Referencing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Claire K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about RefNow?** RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved the speed and efficiency of collecting references. The reports are clear and easy to understand, and the tracking features give great visibility of progress at every stage. What we value most is how responsive and open the RefNow team are to feedback. Any comments or requests we’ve shared have been listened to, acted on quickly, and built into system updates — which really shows their commitment to continuous improvement. Overall, RefNow has become an essential part of our recruitment process and a partner we genuinely trust. **What do you dislike about RefNow?** There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really down to the system. It might be nice to have a few more options to tweak how reports look, but that’s a minor thing. Overall, it’s a really solid platform that works well and the team are great at listening to feedback. **What problems is RefNow solving and how is that benefiting you?** RefNow has taken all the hassle out of chasing and managing references. It’s made the process much faster and more organised, which is a big help in our regulated sector where timelines and compliance are really important. Having clear reports, progress tracking, and automatic reminders saves us a lot of admin time and gives us confidence that nothing gets missed. ### 6. the website is easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Fateme M. | student engagement assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about RefNow?** The website is easy to navigate, with a clear layout and well-organized sections. I can quickly find the information I need without any confusion. All the links and pages load properly, making the browsing experience smooth. The design is user-friendly, which helps visitors move around the site easily. Overall, I haven’t encountered any issues with its functionality or performance. **What do you dislike about RefNow?** I have nothing to complain about; everything works well and I am satisfied. **What problems is RefNow solving and how is that benefiting you?** It allows employers to request and receive references online instead of by phone or email. This saves time and reduces the chance of missing or delayed replies. For me, it makes the hiring process smoother and more organised. It also helps me track the progress of each reference in one place. ### 7. Great way to complete reference **Rating:** 5.0/5.0 stars **Reviewed by:** Martina V. | Founder/ CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2025 **What do you like best about RefNow?** This was my first time completing learner reference via G2 Review and I must say, that I found it very innovative. I received the text reminder to complete the review first. Without the text, the reference would stay in my Inbox until tomorrow or the day after. I really liked how transparent and reliable the whole process was, it was obviously designed with users in mind and I found it very easy, compare to classic references sent via email. There are no documents to open and sign, you simply follow the specific questions and submit once completed. The interface is very easy to navigate, I just followed the steps. Great experience. **What do you dislike about RefNow?** I enjoyed the whole process of completing the reference. There was nothing I disliked about the whole process **What problems is RefNow solving and how is that benefiting you?** As mentioned before, I found the whole process simple, saving me time. It was very efficient. ### 8. Professional, well-organised, and easy to work with throughout **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about RefNow?** What I like best now is how straightforward the reference process is. The automated email is clear and professional, and the website is easy to access and complete without any unnecessary steps. It makes providing a reference quick, smooth, and hassle free. **What do you dislike about RefNow?** I dislike nothing about RefNow. It has always worked great for me. **What problems is RefNow solving and how is that benefiting you?** This process helps avoid common issues such as delays, missed emails, and unclear reference questions. The automated email and easy to use website reduce back and forth communication, minimise errors, and ensure references are completed accurately and on time. It takes the pressure off both parties and makes the whole process more reliable and efficient. ### 9. Easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about RefNow?** Clean interface, nice timeline, easy to understand. **What do you dislike about RefNow?** the timeline on the right hand side could be a bit clearer **What problems is RefNow solving and how is that benefiting you?** RTW, References, cuts down on wait times, labour and allows for growth ### 10. does what it says on the tin **Rating:** 4.5/5.0 stars **Reviewed by:** Jagtar D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about RefNow?** ease of use just fill in the details and they chase references up **What do you dislike about RefNow?** i did not use the system for sometime and it disabled me **What problems is RefNow solving and how is that benefiting you?** assisting with getting references ### 11. Saves a lot of time **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed W. | Human Resources Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about RefNow?** Saves a lot of time, RefNow does all the chasing up. Process is smooth in great detail **What do you dislike about RefNow?** I have only use refnow for a few weeks, so far there has been no problems **What problems is RefNow solving and how is that benefiting you?** Chasing up referee's, saving me time. ### 12. Streamlined the process **Rating:** 5.0/5.0 stars **Reviewed by:** Sam J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about RefNow?** The ease of use and user friendly access **What do you dislike about RefNow?** no dislikes - easy to use, simple set up, **What problems is RefNow solving and how is that benefiting you?** Saving me 30% of my weekly working hours from chasing references ### 13. Easy, fast and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis J. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about RefNow?** RefNow has been an excellent service for us, fast, reliable and very easy to use. Their platform saves time, simplifies our reference process and their support team is always helpful. I highly recommend them to any organisation. **What do you dislike about RefNow?** There is nothing I dislike about RefNow, the service has been consistently smooth and reliable for our needs **What problems is RefNow solving and how is that benefiting you?** RefNow has completely solved the slow, manual and often frustrating process of chasing references. It removes the endless back-and-forth, cuts down admin time, keeps everything organised in one place and gives us quick, reliable updates. It has genuinely streamlined our workflow and made the whole process far easier. ### 14. Brilliant online referencing tool - quick and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miriam A. | Special Educational Needs Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about RefNow?** Really easy to use which I think is important - references are important but I know from experience that if they are difficult to provide or too long winded then they don't necessarily do the person receiving the reference justice. I found this tool very easy to use and would happily complete references again using RefNow in the future. I will also recommend it to friends and family who are looking to get references for new employees. **What do you dislike about RefNow?** Nothing, everything about my experience was great. **What problems is RefNow solving and how is that benefiting you?** Making providing a reference quick and easy. ### 15. East to use and answer questions **Rating:** 5.0/5.0 stars **Reviewed by:** louise s. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about RefNow?** Saves me typing out a reference, whilst im busy **What do you dislike about RefNow?** nothing, had no problems whilst using it **What problems is RefNow solving and how is that benefiting you?** it has saved me time on typing out a reference as my secretary only works 3 days ### 16. Is user friendly and provides useful, honest insights. Overal. a very helpful tool that I recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Mihai O. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about RefNow?** Fast and efficient – it saves a lot of time compared to manual reference checks. Simple to use – clear process for both employers and referees. Professional and secure – references are handled confidentially and properly. **What do you dislike about RefNow?** Some referees find the initial setup a bit unfamiliar, so they need guidance the first time. **What problems is RefNow solving and how is that benefiting you?** Time-consuming reference checks by automating and speeding up the process ### 17. A very smooth and straightforward experience — clear steps and easy to complete. **Rating:** 4.5/5.0 stars **Reviewed by:** Simon T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about RefNow?** “The interface is intuitive, the instructions are clear, and the whole process is quick. I really appreciate that everything I needed was on one page.” **What do you dislike about RefNow?** “I didn’t really encounter any issues — the process worked smoothly from start to finish.” **What problems is RefNow solving and how is that benefiting you?** “RefNow makes the reference process quick and simple. Instead of sending emails back and forth or filling out long forms, everything is in one place and easy to complete. It saves time and reduces admin workload.” ### 18. greater **Rating:** 5.0/5.0 stars **Reviewed by:** liz w. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about RefNow?** all process are excellent in refnow , i like it. **What do you dislike about RefNow?** none of the field i think or i dislike on the refnow. **What problems is RefNow solving and how is that benefiting you?** I never use in my organisation , but it will be better ### 19. Happy with the service **Rating:** 5.0/5.0 stars **Reviewed by:** Batihan F. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about RefNow?** It's very easy to use and user friendly. **What do you dislike about RefNow?** I don't have anything to mention in particular. **What problems is RefNow solving and how is that benefiting you?** Convenience with referrals. ### 20. Awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Lonestar L. G. **Reviewed Date:** February 01, 2026 **What do you like best about RefNow?** Its straight to the point and not cumbersome **What do you dislike about RefNow?** its a product that i would use alll the time. **What problems is RefNow solving and how is that benefiting you?** Paperwork and its real time ### 21. Really easy and quick to use **Rating:** 5.0/5.0 stars **Reviewed by:** Emily K. | Specialist Speech and Language Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about RefNow?** I liked that it was a quick and easy way to provide a reference for a colleague. **What do you dislike about RefNow?** I didn't like that the questions didn't have the option to select 'not applicable' as I struggled to have an answer to all questions when I didn't have the experience required to comment. **What problems is RefNow solving and how is that benefiting you?** I don't have much time and often get asked to provide references so this made it quick and easy. ### 22. Very easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about RefNow?** I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. **What do you dislike about RefNow?** I don’t see any downsides; it works very well for its intended purpose. **What problems is RefNow solving and how is that benefiting you?** RefNow is streamlining the reference-checking process, making it faster and more organized. This saves me time, reduces back-and-forth emails, and ensures I can provide accurate feedback efficiently. ### 23. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlan M. | Trustee, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about RefNow?** I found Ref Now very easy to use. The layout was simple and effective, while simplifying the reference process. **What do you dislike about RefNow?** I don't have any downsides to using refnow. **What problems is RefNow solving and how is that benefiting you?** It simplifies the reference process and makes it a lot quicker for me to submit one. ### 24. Very Likely **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvester A. | University Lecturer, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about RefNow?** What I like best about RefNow is its ability to automate and simplify employment reference checks. **What do you dislike about RefNow?** What I don't like in RefNow is that it is ideal for highly customized or nuanced reference checks. **What problems is RefNow solving and how is that benefiting you?** RefNow solves the problem of slow, manual, and inconsistent employment reference checks, which are often a bottleneck in the hiring process. ### 25. Very self-explanatory and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher S. | Commercial Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about RefNow?** The user experience was very smooth, having never used it before, it was very straight forward and detailed **What do you dislike about RefNow?** Only issue with it was that the reference I was completing didn't state what the new job position was, so when asked about suitability for the post, I was unable to be specific enough **What problems is RefNow solving and how is that benefiting you?** quick and easy referencing ### 26. A professional and organised process to request and collect employment references. **Rating:** 4.5/5.0 stars **Reviewed by:** Abid T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about RefNow?** Very easy and well structured user friendly interface. **What do you dislike about RefNow?** Some of the options require writing up to a minimum word length. This may be replaced with multiple choice options. **What problems is RefNow solving and how is that benefiting you?** Our organisation has not yet used RefNow. But from the looks of it, it seems like an efficient way to request and record future employment references. ### 27. RefNow was a quick, easy and detailed way to request or give a reference for a potential job. **Rating:** 5.0/5.0 stars **Reviewed by:** Rabbi Odom B. | Rabbi, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2025 **What do you like best about RefNow?** The reference system was easy to use and a seamless and pleasant experence. **What do you dislike about RefNow?** I received a request on a Friday, received a text the same day and on Sunday received a reminder email, perhaps a little more time should be given, especially over a weekend. **What problems is RefNow solving and how is that benefiting you?** It is a quick and easy online way to request references. ### 28. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Nasir M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about RefNow?** The platform was relatively easy to use and it didn't stress me one bit. **What do you dislike about RefNow?** Nothing actually. I just feel the UI can be worked on **What problems is RefNow solving and how is that benefiting you?** manual referencing problems. and it assists with automation and confirming legitimacy of references ### 29. I am so glad I have come across this! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about RefNow?** Quick and easy to understand I really enjoy it **What do you dislike about RefNow?** I wish I had heard of it earlier! Really like this site. I have signed up to the newsletters too! **What problems is RefNow solving and how is that benefiting you?** Opportunities. Found some I didn’t think I would come across. ### 30. Streamlined. Efficient and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Adele G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about RefNow?** RefNow is easy to use and navigate. It makes referencing streamlined. **What do you dislike about RefNow?** The lack of communication with real people takes some of the personal element away. **What problems is RefNow solving and how is that benefiting you?** Helping me to be efficient with reminders ### 31. Simplistic and straightforward! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about RefNow?** Being my first and only time of using RefNow, I was very pleasantly surprised at how simple and easy the process was. From logging in through a unique link, to processing the reference - it was so easy and simple! **What do you dislike about RefNow?** Nothing of note. Everything was very simple and easy to use **What problems is RefNow solving and how is that benefiting you?** Ease of providing a written reference ### 32. Game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Laurel W. | Onboarding Coordinator, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about RefNow?** Speedy and efficient!! Making the onboarding process 100% easier due to the work being done for us. **What do you dislike about RefNow?** Nothing to dislike. I wish there were a feature to flag emails/companies used that we know are not authentic. **What problems is RefNow solving and how is that benefiting you?** Solving issues that I used to manually check - time saving. ### 33. Easy to use, clear and concise tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ariella F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about RefNow?** RefNow was easy to use with clear and concise questions. RefNow sent a reminder for completing and an email immediately after it was submitted. RefNow was easy to navigate which no room for participation error. **What do you dislike about RefNow?** I found no difficulties with using RefNow **What problems is RefNow solving and how is that benefiting you?** Unknown ### 34. Very easy to use, clear and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about RefNow?** The process for completing the reference was very quick and straight forward **What do you dislike about RefNow?** There is nothing not to like it was very easy to use **What problems is RefNow solving and how is that benefiting you?** It enabled me to provide a reference very quickly ### 35. very easy to navigate, very clear **Rating:** 4.5/5.0 stars **Reviewed by:** Emma K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about RefNow?** This is the first time i have used it and i was extremely impressed with its presentation and ease of use **What do you dislike about RefNow?** i haven't see anything i dislike at present **What problems is RefNow solving and how is that benefiting you?** i was sent the reference through madiba to my organisation, it made the process of completing the reference very simple and didn't take up valuable work time ### 36. Excellent for quick references **Rating:** 4.5/5.0 stars **Reviewed by:** julie l. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about RefNow?** Quick and easy to use. Working in a busy environment we don't have much time, so this made it quick for me to provide a refence. **What do you dislike about RefNow?** None, the RefNow app is quick and easy to use **What problems is RefNow solving and how is that benefiting you?** Quick and easy Reference request to help us save time in a busy environment. ### 37. Easy to use System! **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about RefNow?** I really like how easy it is to use, especially on mobile devices. Questions were easy to understand and answer. **What do you dislike about RefNow?** I have no problems, accessing the system and nothing negative about it. **What problems is RefNow solving and how is that benefiting you?** Helped me provide a job reference efficiently and easily. ### 38. Uber friendly and not time consuming **Rating:** 4.5/5.0 stars **Reviewed by:** Ragini H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about RefNow?** Brief and relevant Not time consuming at all **What do you dislike about RefNow?** question about absence in last 12 months is not relevant as one may not have worked with the application during this period Absence during the period they worked with you is more relevant **What problems is RefNow solving and how is that benefiting you?** Providing reference ### 39. Great Referencing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Loredana C. | PA to Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about RefNow?** Latest updates are very handy, it is easy to use overall and very effective for the reference returns. **What do you dislike about RefNow?** Nothing at the moment, all is working great **What problems is RefNow solving and how is that benefiting you?** Gathering references in a timely manner ### 40. Great service site **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about RefNow?** Easy to use, found very manageable even tho never used before **What do you dislike about RefNow?** Nothing comes to mind, enjoy full experience **What problems is RefNow solving and how is that benefiting you?** Defences in your pocket, so easy ### 41. The platform is very easy to use and use friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Maheshi D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about RefNow?** The platform is very easy to use and use friendly. One thing I really like is I can complete my task without checking everywhere as the system is very straightforward. **What do you dislike about RefNow?** Colour of the platform is too contrasting. I would prefer to use lighter colour. **What problems is RefNow solving and how is that benefiting you?** Giving reference to a employee. ### 42. Very easy to use and to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about RefNow?** easy to use, reference was only one page so made it easy to see the questions. Gave the opportunity to check what had been written before sending with a warning message. **What do you dislike about RefNow?** I couldn't see if you could save the reference and come back to it later. **What problems is RefNow solving and how is that benefiting you?** N/A ### 43. great system easy to use good questions **Rating:** 5.0/5.0 stars **Reviewed by:** stew r. | Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about RefNow?** questions are set up easy and in a format that is easy to answer without too much jargon. **What do you dislike about RefNow?** there are no downsides i dont dislike it **What problems is RefNow solving and how is that benefiting you?** i completed a refernce check and found it easy to do and complete ### 44. Easy to complete a reference **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah J. | Care Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about RefNow?** Quick and efficient way of providing factual references. **What do you dislike about RefNow?** There was nothing I disliked about RefNow **What problems is RefNow solving and how is that benefiting you?** Saving time to your work day with this quick and simple form. ### 45. Very clear and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Waseem N. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about RefNow?** Simplicity and advanced surverying overall **What do you dislike about RefNow?** Not much really, it would use abit more customization and variety of colours thats it. **What problems is RefNow solving and how is that benefiting you?** Helps really with authentication and job reviews in general ### 46. providing reference **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about RefNow?** easy to use and very user friendly. set out clearly **What do you dislike about RefNow?** I don't think there were any downsides to this system **What problems is RefNow solving and how is that benefiting you?** this system saves time and is all online. Solves the issue of phone calls and taking up time ### 47. Easy to complete **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about RefNow?** straight forward and quick to complete. **What do you dislike about RefNow?** nothing. It was simple and easy. No problems. **What problems is RefNow solving and how is that benefiting you?** limiting time needed to complete references ### 48. Very easy to utilise and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine D. | Staff Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about RefNow?** Easy and quick to use. Short questions to answer and brief but valuable information can be provided. **What do you dislike about RefNow?** I had not any experience of using refnow however I will recommend to my organisation. **What problems is RefNow solving and how is that benefiting you?** I had not any experience of using refnow so therefore i am unable to comment ### 49. Excellent and efficient way to manage references **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about RefNow?** RefNow assists me to keep track of the progress of references, at a glance. **What do you dislike about RefNow?** There is nothing I dislike about RefNow. **What problems is RefNow solving and how is that benefiting you?** The tracking of references is much easier, and I can clearly see what needs chasing up. The format of the references is very user friendly too. ### 50. easy and fast process! **Rating:** 5.0/5.0 stars **Reviewed by:** ryan r. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2025 **What do you like best about RefNow?** easy and quick way to submit a reference, efficient and time saving **What do you dislike about RefNow?** i did not find any issues with ref now, easy and simple process. **What problems is RefNow solving and how is that benefiting you?** quick and easy approach to reference obtaining - [View RefNow pricing details and edition comparison](https://www.g2.com/products/refnow/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A45%3A13+-0500&secure%5Bsession_id%5D=05c3a5c8-b456-4f2c-a89f-83d0841fc90b&secure%5Btoken%5D=6fdb49544f3b34d91ec179bc3360c87d65d5956ff882749de2feec70a7062e4b&format=llm_user) ## RefNow Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Platform Content** - Templates - Automated - Customizable Reports **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding - Third-Party Integrations **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant - Real-Time Notifications **AI Insight Check - Background Check** - Insight Check **Additional Functionality** - Status Tracking - Candidate Scoring - Survey Library - Background Screening - Feedback Management - Activity Dashboard - AI Copilot - Reference Request Automation - Reference Checking - Recruitment Management - Reminders - Compliance Management - Applicant Tracking - Email/Online - Workflow Management - Reporting & Statistics - Reporting/Analytics - Generative AI - Data Import/Export - API - Referral Tracking - Self Service Portal - Survey Builder - Mobile Access - Email Reminders - Bulk Reference Request **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top RefNow Alternatives - [Xref](https://www.g2.com/products/xref-xref/reviews) - 4.6/5.0 (492 reviews) - [Hireology](https://www.g2.com/products/hireology/reviews) - 4.5/5.0 (1,373 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (440 reviews)