--- title: Reflexion Reviews meta_title: 'Reflexion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Reflexion works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 11 scale: '5' date_modified: '2026-07-07' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Reflexion Reviews **Vendor:** Reflexion Network Solutions **Category:** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security) **Average Rating:** 3.6/5.0 **Total Reviews:** 11 ## About Reflexion Reflexion is a cloud-based email security, archiving, encryption, and continuity for managed service providers ## Reflexion Pros & Cons **What users like:** - Users value the **dashboard usability** of Reflexion for its accessibility and accumulation of all essential information in one place. (1 reviews) - Users appreciate the **ease of use** of Reflexion, finding all information conveniently accessible in one place. (1 reviews) **What users dislike:** - Users often experience **slow performance** , with frequent lags and freezing that hinder usability and satisfaction. (1 reviews) ## Reflexion Reviews ### 1. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Cafm Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Reflexion?** The best is it gives all the info at one place and its user friendly **What do you dislike about Reflexion?** It sometimes lag alot. Needs to fix it and it stucks **What problems is Reflexion solving and how is that benefiting you?** It benifits us tracking 4he request raised by team and give live update ### 2. A Reflection of Secured Email for Small and Medium Enterprises **Rating:** 5.0/5.0 stars **Reviewed by:** Akshitha A. | Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Reflexion?** It's easy to understand and use from day 1. Identifies every threat that comes through and neutralizes it. Not only that, it also enables admins to have complete visibility of threat reports. **What do you dislike about Reflexion?** Customer Support. Raising a support ticket is the only easy part. Getting hold of an engineer is hard. We had to wait for more than 4 hours during a P1 call. Nevertheless, its a great tool. **What problems is Reflexion solving and how is that benefiting you?** Archiving was a big problem when we were in Onpremises Exchange. When we moved to Cloud, we opted Reflexion. Archiving solution is very easy and effective. In any organization, retrieval of emails from archive is the biggest challenge. Refelxion solves that problem :) Cloud email security is another feature that made us choose them instead of Microsoft. ### 3. good email security solution for small sized businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Anand B. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2023 **What do you like best about Reflexion?** I like the spam filtering, email continuity, and customizable policies provide us the comprehensive solution to protect against email based threats and ensure business running smoothly. **What do you dislike about Reflexion?** Sometimes we struggle with slow performance with the web interface and rarely email delivery delays. There are few false positives in spam filtering, and these false positives can be improved. **What problems is Reflexion solving and how is that benefiting you?** It helps prevent cyber attacks, phishing, and malware from infiltrating an organization's email system from hackers and archiving services are used during email server downtime. Its benefit us by improving overall cybersecurity to some extent, reducing the risk of data loss ### 4. Reflexion going away **Rating:** 0.0/5.0 stars **Reviewed by:** Paul R. | President **Reviewed Date:** June 02, 2022 **What do you like best about Reflexion?** It's a great service. It does the job well. However, since being bought by Sophos, service and support have gone down and Sophos has announced they will terminate Reflexion **What do you dislike about Reflexion?** It's being terminated and while it lasts, service and support are going downhill. **What problems is Reflexion solving and how is that benefiting you?** It was easy to use, had lots of features, blocked some incoming threats and handled spam well. ### 5. Total control email security **Rating:** 4.5/5.0 stars **Reviewed by:** Akshitha A. | Senior Manager- Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Reflexion?** The best feature is protective address / Address on the fly. This helps us maintain integrity of our email addresses and also prevent it from becoming a cyber attack victim. **What do you dislike about Reflexion?** Support team are a bit laggy in their approach. The response time is 2-4 hours but it's only on papers I believe. We sometimes get responses as late as 48 hours. **Recommendations to others considering Reflexion:** You do not have to necessarily go for all features. They provide stand alone services too along with one month trial. **What problems is Reflexion solving and how is that benefiting you?** We were looking for a product which can serve all purposes in terms of security with single subscription. Refelxion is literally a power pack of all features at one place. There are a few features which we never even imagined about. Best ever product. ### 6. Very nice spam filter - downtime can be an issue **Rating:** 4.0/5.0 stars **Reviewed by:** Tara D. | Accounting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Reflexion?** Simple and easy platform to use, both management and end user side. **What do you dislike about Reflexion?** We had issues with downtime that trickled down to our clients. **What problems is Reflexion solving and how is that benefiting you?** We added to our security stack this spam filter software, but have switched to another provider. ### 7. Solid Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Reflexion?** First used before the Sophos purchase, their support was fantastic **What do you dislike about Reflexion?** Since being absorbed by a bigger company the quality of support has gone down and wait times increased. **What problems is Reflexion solving and how is that benefiting you?** General email spam filtering and secure message sending ### 8. Gets the Job Done, but missing some Modern Items **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Reflexion?** The interface and customizing your interaction is easy, and it does Block what you tell it to. **What do you dislike about Reflexion?** I feel this product is a little too reliant on whitelisting/blacklisting **Recommendations to others considering Reflexion:** If all you need to do is block and allow emails, this will do the trick and it is not difficult, if you want more smart options, it may not be what you want. **What problems is Reflexion solving and how is that benefiting you?** Blocking and Allowing business emails ### 9. Great software for managing spam and unwanted emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Reflexion?** The ability to block globally by domain and exact address. You can also allow be the same. Centralized management is also a plus. You are able to see what has been quarantined and look for trending topics that you could block. Also lets you look for out going spam and emails that might show a compromised account. **What do you dislike about Reflexion?** The interface in not really visually appealing. It is very bland and ordinary. **Recommendations to others considering Reflexion:** If you want control of spam and unwanted emails in your exchange environment, look no further. **What problems is Reflexion solving and how is that benefiting you?** We are using it to block spam from inbound and outbound emails for our exchange servers. ### 10. Spam Filtering on the way out **Rating:** 2.5/5.0 stars **Reviewed by:** Jared M. | Network Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Reflexion?** Multi-tenancy has always been in the DNA - this has always been a very practical 3rd party spam tool. Features-wise it's all there, nothing really missing from the experience. The ability to directly manage spam settings for the client in both global and specific user cases is a nice, specific example. **What do you dislike about Reflexion?** I believe this tool is on the way out, as in going to be discontinued at some point soon. If there hasn't been official news then at the very least its clear in the lack of additional features or really any changes the platform in the 5+ years we've been using the product. Spam filtering aside the email service has always been rather annoying as it has always been tightly controlled by their technical team, no administrative assets have ever been turned over to us to administer our clients mailboxes specifically. There have also been more service outages than any other tool we've seen (granted that's being compared to Gsuite and O365 so take that for what its worth). **Recommendations to others considering Reflexion:** I would overlook this tool - despite being backed by Sophos this tool will likely evolve drastically or disappear completely in the very near future. **What problems is Reflexion solving and how is that benefiting you?** Reflexion was a great 3rd party way of offering Spam Filtering as a service to our clients. However we've long since switched strategy to encouraging people onto more modern mail service platforms, rather than trying to tack on additional disparate systems. ### 11. Decent spam filter software **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Reflexion?** The nice thing about Reflexion is that it catches most spam that comes through my work email. **What do you dislike about Reflexion?** I think it catches far too many things that are not spam. Even when I tell it to Allow from a Sender, it still keeps filtering them from safe senders. **Recommendations to others considering Reflexion:** There are better options **What problems is Reflexion solving and how is that benefiting you?** We are having dangerous spam filters not come in to our inbox. It helps to make reviewing emails much easier. ## Reflexion Discussions - [What is reflection workspace used for?](https://www.g2.com/discussions/what-is-reflection-workspace-used-for) - 1 comment - [View Reflexion pricing details and edition comparison](https://www.g2.com/products/reflexion/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+21%3A42%3A00+-0500&secure%5Bsession_id%5D=38da4718-c82b-4e99-92ab-b11921547eea&secure%5Btoken%5D=3f2f5b8fb3b28761fc78c9cbd7e29a0bf45e5b3ce9c9a25120656db90d28ce37&format=llm_user) ## Reflexion Features **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention ## Top Reflexion Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (585 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) - 4.6/5.0 (379 reviews)