--- title: Redtail Technology Reviews meta\_title: 'Redtail Technology Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 268 reviews by the users' company size, role or industry to find out how Redtail Technology works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 268 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Financial Services url: https://www.g2.com/categories/financial-services --- ### Redtail Technology Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users enjoy the **ease of use** of Redtail Technology, finding it intuitive for managing client data and communication. [(83 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017827&qs=pros-and-cons#reviews) Users love the **excellent customer service** of Redtail Technology, providing quick assistance and knowledgeable support. [(39 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017833&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Redtail Technology, enhancing their experience with comprehensive data access and functionality. [(32 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017824&qs=pros-and-cons#reviews) Users praise Redtail's **excellent customer support** , highlighting quick responses and knowledgeable staff for immediate assistance. [(25 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017775&qs=pros-and-cons#reviews) Users commend the **easy initial setup** of Redtail Technology, ensuring a smooth onboarding experience with minimal adjustments. [(25 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017778&qs=pros-and-cons#reviews) Users express frustration over **missing features** , including account linking and direct calling options within the CRM. [(18 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017822&qs=pros-and-cons#reviews) Users find the **limited features** of Redtail Technology lacking, especially in search and direct calling options. [(12 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017828&qs=pros-and-cons#reviews) Users struggle with **integration issues** in Redtail Technology, facing challenges syncing calendars and client information. [(11 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017803&qs=pros-and-cons#reviews) Users face a **learning curve** with advanced features, needing extra time and support despite helpful training resources. [(10 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017774&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , often experiencing long wait times and complicated report filters. [(8 mentions)](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017837&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Redtail Technology ##### 1. Ease of Use Users enjoy the **ease of use** of Redtail Technology, finding it intuitive for managing client data and communication. [ See 83 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017827&qs=pros-and-cons#reviews) See Related User Reviews ![Steve S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve S.") SS Steve S. Small-Business (50 or fewer emp.) 5.0/5 "Redtail customer for life" What do you like about Redtail Technology? Ease of use to stay organized..The contact list is the best. TH Tammie H. Small-Business (50 or fewer emp.) 4.0/5 "Efficient CRM but Needs Better Email Syncing" What do you like about Redtail Technology? I like how easy it is to get to client information, create reports, and access imaging with Redtail Technology. ##### 2. Helpful Users love the **excellent customer service** of Redtail Technology, providing quick assistance and knowledgeable support. [ See 39 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017833&qs=pros-and-cons#reviews) See Related User Reviews ![Melissa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa S.") MS Melissa S. Small-Business (50 or fewer emp.) 5.0/5 "Organizational Powerhouse with Top-Notch Support" What do you like about Redtail Technology? I love Redtail Technology for organizing my business with workflows, notes, and all their incredible features. It ensures I don't miss meetings and pr NH Nancy H. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Client Management with Minor Integration Glitches" What do you like about Redtail Technology? I rely on Redtail Technology to organize my days and weeks, extending out to a month for planning. I appreciate the CRM features because, without them ##### 3. Integrations Users appreciate the **seamless integrations** of Redtail Technology, enhancing their experience with comprehensive data access and functionality. [ See 32 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017824&qs=pros-and-cons#reviews) See Related User Reviews KS Keaton S. Small-Business (50 or fewer emp.) 4.0/5 "User-Friendly CRM with Strong Integrations" What do you like about Redtail Technology? I enjoy using Redtail Technology as a CRM solution, especially for taking meeting notes and managing KYC information. I find it easy to use, thanks to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Seamless Integration with Orion" What do you like about Redtail Technology? I like how well it integrates with Orion. ##### 4. Customer Support Users praise Redtail's **excellent customer support** , highlighting quick responses and knowledgeable staff for immediate assistance. [ See 25 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017775&qs=pros-and-cons#reviews) See Related User Reviews ![Melissa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa S.") MS Melissa S. Small-Business (50 or fewer emp.) 5.0/5 "Organizational Powerhouse with Top-Notch Support" What do you like about Redtail Technology? I love Redtail Technology for organizing my business with workflows, notes, and all their incredible features. It ensures I don't miss meetings and pr BB Beth B. Small-Business (50 or fewer emp.) 4.5/5 "Optimized for Financial Services, Stellar Support" What do you like about Redtail Technology? I appreciate Redtail Technology for being a helpful CRM tool, especially optimized for the financial services industry. It assists from an operational ##### 5. Setup Ease Users commend the **easy initial setup** of Redtail Technology, ensuring a smooth onboarding experience with minimal adjustments. [ See 25 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017778&qs=pros-and-cons#reviews) See Related User Reviews ![Melissa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa S.") MS Melissa S. Small-Business (50 or fewer emp.) 5.0/5 "Organizational Powerhouse with Top-Notch Support" What do you like about Redtail Technology? I love Redtail Technology for organizing my business with workflows, notes, and all their incredible features. It ensures I don't miss meetings and pr KS Keaton S. Small-Business (50 or fewer emp.) 4.0/5 "User-Friendly CRM with Strong Integrations" What do you like about Redtail Technology? I enjoy using Redtail Technology as a CRM solution, especially for taking meeting notes and managing KYC information. I find it easy to use, thanks to ### 5 Cons or Disadvantages of Redtail Technology ##### 1. Missing Features Users express frustration over **missing features** , including account linking and direct calling options within the CRM. [ See 18 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017822&qs=pros-and-cons#reviews) See Related User Reviews DG Dimitri G. Small-Business (50 or fewer emp.) 3.5/5 "Efficient CRM with Critical Integration, Needs Improved Linking" What do you dislike about Redtail Technology? I dislike that the AUM # does not link the accounts. We manually have to link the account to the profile/contact. EA Eduardo A. Small-Business (50 or fewer emp.) 3.5/5 "User-Friendly but Needs More Innovation" What do you dislike about Redtail Technology? We've used Redtail Technology since 2017, and I haven't seen much improvement over the years, just a change in the theme background to black. We have ##### 2. Limited Features Users find the **limited features** of Redtail Technology lacking, especially in search and direct calling options. [ See 12 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017828&qs=pros-and-cons#reviews) See Related User Reviews AB Angela B. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly and Keeps Our Office Organized" What do you dislike about Redtail Technology? Not much. I guess the search feature could be improved. It’s not easy to search for clients using specific fields like address or phone number. ![Tracy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy G.") TG Tracy G. Small-Business (50 or fewer emp.) 4.5/5 "Seamless CRM with Robust Email Tracking" What do you dislike about Redtail Technology? I find the consolidated assets and tracking of policies on the Life Side could be improved. It would be helpful to have reports that notify me when po ##### 3. Integration Issues Users struggle with **integration issues** in Redtail Technology, facing challenges syncing calendars and client information. [ See 11 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017803&qs=pros-and-cons#reviews) See Related User Reviews KS Keaton S. Small-Business (50 or fewer emp.) 4.0/5 "User-Friendly CRM with Strong Integrations" What do you dislike about Redtail Technology? I experience occasional issues with back end integration links breaking. NH Nancy H. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Client Management with Minor Integration Glitches" What do you dislike about Redtail Technology? The Schwab integration could use some work. It doesn't always load the paperwork the way it was designed to. ##### 4. Learning Curve Users face a **learning curve** with advanced features, needing extra time and support despite helpful training resources. [ See 10 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017774&qs=pros-and-cons#reviews) See Related User Reviews LR Laura R. Small-Business (50 or fewer emp.) 2.5/5 "New User Experience: Promising but Challenging Transition" What do you dislike about Redtail Technology? I'm having a hard time integrating the Redtail calendar with our Outlook calendar. Also, being able to see client history notes with email all in the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "CRM you need" What do you dislike about Redtail Technology? While some of the basics are simple, using advanced features like custom reports and workflows require extra time and support. The customer support th ##### 5. Poor Customer Support Users express frustration with **poor customer support** , often experiencing long wait times and complicated report filters. [ See 8 mentions ](https://www.g2.com/products/redtail-technology/reviews?filters%5Bsentiment_snippet%5D=2017837&qs=pros-and-cons#reviews) See Related User Reviews AB Anita B. Small-Business (50 or fewer emp.) 4.0/5 "Office Manager" What do you dislike about Redtail Technology? Response to issues is slow. Still have an outstanding issue pending for a month ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Great integrations, but poor support and long-standing issues go unresolved" What do you dislike about Redtail Technology? Customer service is non-existent, issues abound and they don't seem to care or want to fix things. Suggest a feature has items under consideration fo CD Claudia D. Small-Business (50 or fewer emp.) 2/24/2026 "Streamlines Client Management with Ease" 4/5 What do you like best about Redtail Technology? I love that Redtail Technology allows me to create templates for both activities and workflows, so I don't need to recreate our process every time we need to complete something. I find the workflow templates, prospecting, and maintaining client info helpful in future meetings. Being a financial advisor, having a place to keep notes and stay organized is very helpful. The initial setup of Redtail Technology was very easy. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I wish we could automate certain tasks, like sending emails when clients complete the onboarding of accounts. And improving integration with Zocks. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology for managing client data, tracking action items, and organizing workflows. It helps keep client meetings and future tasks on track, with templates for processes and notes that keep everything organized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign EA Eduardo A. Small-Business (50 or fewer emp.) 2/25/2026 "User-Friendly but Needs More Innovation" 3.5/5 What do you like best about Redtail Technology? I find Redtail Technology to be a friendly tool. It's easy to use, which makes it simple to input data, and it's also easy to teach new employees how to use it. The initial setup was very easy, which I appreciated. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? We've used Redtail Technology since 2017, and I haven't seen much improvement over the years, just a change in the theme background to black. We have issues getting the reports tailored to our needs. The Client ID does not match Orion Household ID. We're actually moving to a new CRM because we found others who invested the money and time to improve their services. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology to track notes, meetings, and client workflows, keeping clean data on clients and prospects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign QI Quinlan I. Financial Planner Small-Business (50 or fewer emp.) 4/9/2026 "Outdated Interface and Limited Integrations Hold Redtail Back" 2/5 What do you like best about Redtail Technology? I liked how multiple people could be assigned to one task for a client. At my firm, we do a lot of teamwork, and Redtail allowed that to function smoothly. The price was also cheap because we are such a small company. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? We did not like the look of Redtail, the interface was outdated. We also could not integrate a lot of the other platforms we use to Redtail. There was also no AI integrations that could speed up our work. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? Redtail was solving the problem of calendar performance. We were able to see where we needed to be and when. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KR Kristin R. Partner, Health Insurance Advisor Small-Business (50 or fewer emp.) 3/24/2026 "Solid CRM with Integration Perks, Needs Better Reporting" 4/5 What do you like best about Redtail Technology? I like the calendar feature of Redtail Technology. It integrates well and works effectively with both sides of our companies, helping us manage our calendars and client information. It keeps everyone in one space, making coordination and collaboration smoother. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? Running reports is not good. I would say that is the weakest part. When you pull a report NO MATTER what filters you put on it will pull information that you did not request. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology to manage our data and client information, helping us with scheduling and keeping everyone in one space. Review collected by and hosted on G2.com. Show More 4/20/2026 Validated ReviewerSource: Organic KS Keaton S. Small-Business (50 or fewer emp.) 2/26/2026 "User-Friendly CRM with Strong Integrations" 4/5 What do you like best about Redtail Technology? I enjoy using Redtail Technology as a CRM solution, especially for taking meeting notes and managing KYC information. I find it easy to use, thanks to its simple interface, which contrasts nicely with Salesforce for its simplistic approach. The integrations are a big plus for me, allowing other software and websites to link to the CRM, which helps in managing account data and keeping our clients organized. The initial setup was easy, making it a smoother experience overall. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I experience occasional issues with back end integration links breaking. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology for its easy-to-use CRM and simple interface. It's simplistic compared to Salesforce and offers great integrations, which help manage account data and keep clients organized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Tracy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy G.") TG Tracy G. CFP(R) Small-Business (50 or fewer emp.) 2/25/2026 "Seamless CRM with Robust Email Tracking" 4.5/5 What do you like best about Redtail Technology? I find the CRM simple and robust, particularly appreciating how it tracks all emails. The integrations are very effective. My staff likes the ease of use, which is really important to us. I use it for capturing and sending out emails, and it's seamless to incorporate Gorilla marketing tools. The initial setup was seamless, which made the transition easy. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I find the consolidated assets and tracking of policies on the Life Side could be improved. It would be helpful to have reports that notify me when policies mature and send reminders. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology to track appointments, send emails, and manage client CRM efficiently. It's simple, robust, and integrates well, making it easy for the staff. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ET Eleonora T. Small-Business (50 or fewer emp.) 2/24/2026 "Effortless Workflow Management, Easy to Use" 4/5 What do you like best about Redtail Technology? I like Redtail Technology for its ease of use, which makes it straightforward to manage tasks. I appreciate the workflows feature, as it helps keep projects moving forward and keeps staff informed about progress. Additionally, the ability to track where we are with client onboarding or investment meetings is invaluable. I found the initial setup to be very easy, which was a big plus. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I would like it to have some report templates for best practices Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology to maintain communication with my staff and clients, and organize work to avoid missing tasks. It helps track client onboarding and investment meetings, ensuring projects move forward and staff stay informed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign YD yesenia d. Small-Business (50 or fewer emp.) 2/25/2026 "Efficient Contact Management with Robust Integrations" 4/5 What do you like best about Redtail Technology? I like using Redtail Technology for mailings, workflows, and integrations. It's efficient in helping me send out mailings by putting together and exporting client data. The initial setup was very easy, which was great. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I find the integrations with Google Calendar and other systems we use could be improved. There's sometimes a lag in the information that syncs over, and for Orion, contact pairing has to be done one by one. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology for efficient contact management and integrations. It helps with client information retention and simplifies sending out mailings by compiling and exporting client data. I appreciate its workflows and integrations, but Google Calendar sync can lag. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign LR Laura R. Small-Business (50 or fewer emp.) 2/24/2026 "New User Experience: Promising but Challenging Transition" 2.5/5 What do you like best about Redtail Technology? I like that in Redtail Technology you can see individual members within the household and quickly integrate between the households. I'm also looking forward to eventually being able to link it directly with Orion software. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I'm having a hard time integrating the Redtail calendar with our Outlook calendar. Also, being able to see client history notes with email all in the same easy-to-read spot would be great. The initial setup was difficult. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology for managing client databases and recording client notes. I also like how it allows quick integration between household members. However, I'm still figuring out its potential and having difficulty integrating its calendar with Outlook. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign BG Brett G. Small-Business (50 or fewer emp.) 2/26/2026 "User-Friendly with Robust CRM Capabilities" 5/5 What do you like best about Redtail Technology? I use Redtail Technology for CRM and appreciate how it serves as a single source to get all data from clients. I like its ease of use, the pre-built programs and paths that make my day-to-day work easy, and the way it simplifies data entry. The initial setup was easy too. Review collected by and hosted on G2.com. What do you dislike about Redtail Technology? I don't like how email inside Redtail Technology is clunky, that's why we don't use it. The reporting is so robust that it's almost overwhelming. Review collected by and hosted on G2.com. What problems is Redtail Technology solving and how is that benefiting you? I use Redtail Technology as a single source to get all data from clients. It's easy to use, with pre-built programs and paths that simplify my daily tasks and make data entry easier. Review collected by and hosted on G2.com. 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