
I enjoy the fact that this is simple to explain and train clients on. This helps when explaining the functions to clients and having them manage as most client administrators would like to keep control of their cloud services. The portal links easily and can get the client service up and running within a few minutes. Review collected by and hosted on G2.com.
The fact that we cannot control the assigned licenses due to this being marked as unlimited within the console, as the service is sold on a seat level. The fact that control can be administered by the client leaves the risk of the client adding additional seats before we can quote and align the client's account. This has caused clients to get flagged for mistakes made in production, which could have been prevented if this stopped the client in action, by alerting them that they require additional licenses to continue with these changes. Review collected by and hosted on G2.com.