--- title: RedHorse CRM Reviews meta_title: 'RedHorse CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RedHorse CRM works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 2 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # RedHorse CRM Reviews **Vendor:** RedHorse Systems **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.0/5.0 **Total Reviews:** 2 ## About RedHorse CRM RedHorse CRM is a complete business management system for the small business. It is a system that will help you manage your business the way you have always done it. RedHorse is just powerful enough run all of your business processes, yet it speaks your language and is easy to use. So whether you refer to invoices or sales tickets, sales calls or site visits… in just a few moments, you can tell your RedHorse CRM to do the same. RedHorse gives you all the features you need every day, and none of the features you don’t! So if you want a team calendar, document management, or surveys, you can switch them on with just a few clicks. Or switch them off. All with no programming required. As a CRM, RedHorse is perceived to be interchangeable with other CRM systems and entirely dispensable. But as a Business Management System, RedHorse IS a virtually irreplaceable building block of a company’s long-term growth and success – with no competition, real or perceived, at its price point. That’s the difference. ## RedHorse CRM Reviews ### 1. Our Experience with RedHorse **Rating:** 4.0/5.0 stars **Reviewed by:** Shelby T. | Organizational Support Coordinator, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2017 **What do you like best about RedHorse CRM?** I love that I'm able to look up and use each clients information . **What do you dislike about RedHorse CRM?** It could be easier to search. I can't use ctrl+F with Redhorse and it would be really nice if i could. **Recommendations to others considering RedHorse CRM:** Same as when implementing any new software-communication is key **What problems is RedHorse CRM solving and how is that benefiting you?** We use RedHorse to manage our client information and ordering. We've used it since 2012 and its really helped to streamline our sales processes ### 2. RedHorse - the business management system for Powerful Business **Rating:** 5.0/5.0 stars **Reviewed by:** Randy T. | Support/Consulting Services, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2015 **What do you like best about RedHorse CRM?** RedHorse provides us and our clients with a toolkit to operate successful businesses. We all read about marketing programs, sales programs, ticketing systems and a multitude of other products and features. We know that RedHorse has all of those features built-in. Our most exciting challenge is communicating the massive feature set to our prospects and client base. It is a pleasure to be able to say, "Yes RedHorse does that....." **What do you dislike about RedHorse CRM?** I wish RedHorse were truly cloud to compete with those other systems that believe they're complete. I know RedHorse Systems Inc will deliver cloud at some point but I wish that point were now! At times, RedHorse can seen daunting since it has so many features. **Recommendations to others considering RedHorse CRM:** If you are looking to have one system to maintain and utilize, RedHorse is likely your best choice. It does have Social Media connectivity in addition to all the other features, but the Social Media usage could be improved. **What problems is RedHorse CRM solving and how is that benefiting you?** Developing regular marketing programs is so complete with RedHorse's built-in campaigns and workflows. It's integration to Constant Contact is an answer to feedback of your marketing program. Constant Contact always seems in many cases powerful but disconnected for the CRM system. RedHorse corrects that. Service provisioning and time tracking is one of the most powerful features for any service organization. In years past, we and some clients used external programs to track service issues and technical support time. With RedHorse, we have both features built-in, flexible and easy to use. From inbound support/service call to contract billing, RedHorse has it. ## RedHorse CRM Discussions - [What is RedHorse CRM used for?](https://www.g2.com/discussions/what-is-redhorse-crm-used-for) - [View RedHorse CRM pricing details and edition comparison](https://www.g2.com/products/redhorse-crm/reviews?open_modal_url=%2Fproducts%2Fredhorse-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fredhorse-crm%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A56%3A42+-0500&secure%5Bsession_id%5D=54e6bb8f-9ec3-4dfc-8428-fe8eda533e83&secure%5Btoken%5D=17eea794856130ee9b41adba31591e683b433e7f10b806ab40e6c0363c6a4e64&format=llm_user) ## RedHorse CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top RedHorse CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews)