Ease of distributing important information company wide that gets people's attention right away. It doesn't get lost in a pile of emails. Review collected by and hosted on G2.com.
No real complaints about the app. It is very easy to use. Review collected by and hosted on G2.com.
Quick and simple use. I like how everyone can access it quickly. Review collected by and hosted on G2.com.
Staff found it a little confusing when alerts would come from so many sources. Review collected by and hosted on G2.com.
I love the customer interface interaction with my agent. Review collected by and hosted on G2.com.
None so far we thing it great from what we experienced. Review collected by and hosted on G2.com.
RedFlag works well for our needs and functions very well for sending mass alerts and managing users and contacts in the system. Our rep has always been extremely responsive and helpful, both for implementing features and resolving issues. RedFlag is priced very competitively. Review collected by and hosted on G2.com.
RedFlag's texting does not allow to send longer messages, they instead turn into short URLs. I wish RedFlag could send SMS, longer messages, or allow recipients to respond by text (e.g. "Reply 1 to CONFIRM") Review collected by and hosted on G2.com.
Thank you for your detailed review of RedFlag! We’re thrilled to hear that our pricing, customer support, and features align well with your needs for sending mass alerts. We truly value your feedback, and we also wanted to let you know that you are able to adjust the setting for longer messages, this can be done when you are in the create message screen. Choose the preview message option, and you will be able to select send as one complete message instead of a truncated message! If you have questions on this, please reach out to us at support@redflaghub.com
Most reliable and effective way to send urgent notifications to different groups of people within the organization. Love that you can customize options, schedule delivery, and create templates. It gives me confidence that messages are being received. Review collected by and hosted on G2.com.
The interface sometimes feels a bit outdated and not as modern compared to other platforms. Some of the advanced features are not as quick to set up. Review collected by and hosted on G2.com.
quick and easy notifications. large size of notification space allows for clear and concise directions can be given Review collected by and hosted on G2.com.
constant updating to member list in our organization is a bit annoying to deal with Review collected by and hosted on G2.com.
More information on our automated member list updates via RedFlag Data Connectors below
See how RedFlag improvedI appreciate the direct focus on the product and the attention to detail put into the services. The representative we worked with was attentive and friendly. They answered all of our questions and took feedback as well. Review collected by and hosted on G2.com.
We have not had anything to complain about so far. Review collected by and hosted on G2.com.
Thank you so much for your outstanding review! Your kind words about our team and recognition of RedFlag’s feature-rich, cost-effective emergency notification solution are truly appreciated.
RedFlag has an easy-to-use interface that anyone can feel comfortable using. Recordkeeping is easy and streamlined. The mobile app is also a great perk - this allows for emergency messages to be sent out quicker, therefore keeping our employees safe.
Customer Support has always been quick to respond to the two very minor issues I have had, and, came to a resolution quickly. Our integration was seamless and we have continued support from our Customer Success Manager when needed. Review collected by and hosted on G2.com.
The only downside I have found with RedFlag is that text messages that are over a certain character length will need to be opened by clicking a link. Luckily, most of our emergency messages are shorter than the character limit. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with RedFlag! We're pleased that the easy-to-use interface, mobile app, and quick customer support have been beneficial for your organization. We understand the concern about the message with a link, and we do have a solution for this! When you have a longer message, you can choose the preview message option and from there you are able to send as one complete message. Here's a snippet from our Help Center for your reference:
Text Message Preview:
If applicable, you'll have the option to choose how the text message is sent:
Send as Truncated Message (default)
Send as One Complete Message (delivered in multiple message segments)
If neither option is allowed based on message content or encoding, you can edit your ‘Preset Text Message’ directly in the preview.
It is an effective system and relatively easy to use after admin training. Review collected by and hosted on G2.com.
The technical side to get RedFlag fully integrated with our HRIS was challenging and long process. Review collected by and hosted on G2.com.
Thank you for your review. We're pleased to hear that RedFlag has been effective for you and has solved integration issues. We apologize for the challenges you faced during the integration process and appreciate your patience. We are continuously working to enhance our integration capabilities to better meet the needs of our customers.
RedFlag is helpful because it allows our remote staff to receive communications broadly across our organization. This is also helpful for our in office staff because we are on the coast and in the line of hurricanes. We work at a non-profit which provides disaster relief supplies so we need to be able to communicate even when situations become dire. This can happen fast and RedFlag is now available for our team to better communicate and use. Review collected by and hosted on G2.com.
We haven't encountered many issues with RedFlag. Since we are a smaller organization we are able to employ any use of emergency systems that we require and RegFlag has provided us with plenty of options for message creation and disbursement. Perhaps, one downside would be getting the entire organization to download the app and log in. Review collected by and hosted on G2.com.
Thanks so much for your feedback, Lauren! We are so glad to hear that RedFlag has been a useful communication tool for your organization. We love serving non-profits and are thrilled to hear how RedFlag has made an impact.