The amazing support and communication from the team! I haven't ever experienced such great communication from the get go, the team are so quick to help with queries throughout our set up. Review collected by and hosted on G2.com.

I am struggling slightly with the email building part, as the emails don't auto-save and it often logs you out, it's hard to remember to save when you're used to an auto saving tool and it's frustrating when you have put a lot of effort and time into an email to loose that work Review collected by and hosted on G2.com.

The system collects lots of valuable data and also emails are the best possible to avoid getting blocked or put in people's junk. Review collected by and hosted on G2.com.

You cant do a lot yourself. Most projects need redeye to support you and a lot of the features come at an extra cost. The system crashes... a lot. There aren't many features out of the box either, for example, landing pages. Review collected by and hosted on G2.com.

The Program is quite user-friendly. It's an easy process to create email campaigns and the drag and drop email builder allows you to create effective good looking emails. Review collected by and hosted on G2.com.

The site can at times run slow, mainly at the end of the day. At times when in the email builder, I have been booted out and it returns me to the homepage. This means I lose the work I was working on. Again this is only a handful of times. Review collected by and hosted on G2.com.

We have worked with RedEye for several years throughout the business, the service provided has always been to a high standard and delivered in a professional manner. Compared to other CRM services I personally have found RedEye to be one of the better suppliers. Review collected by and hosted on G2.com.

It may just be a recent bump but we have found lately that RedEye support have taken a bit longer than normal to get back to us on requests, hopefully this is just a short term thing and RedEye can maintain their timely response as per previous years. Review collected by and hosted on G2.com.

Their customer management is excellent. The design team produce some amazing designs. The insights tool to extremely handy. Review collected by and hosted on G2.com.

The platform overall. It is hard to get into; I have to use a different browser, where I use nothing else. When reviewing more than 30 days of data, even for one or two campaigns, the table at the bottom of the insights tool doesn't show all the data but gives you the total revenue, for example. This means you must download and work through the data rather than seeing it directly on the platform. Review collected by and hosted on G2.com.

The platform is mostly simple and easy to use. The support team are good and they share helpful suggestions when needed. Review collected by and hosted on G2.com.

Functionality in the platform can be sluggish and there are times when campaigns have corrupted.

Weird bugs when adding birthdays to segments and breaking if you recalculate.

Inability to delete seedlists.

Cannot upload multiple files at once to the uploader. You have to click to add each file separately then upload them in bulk once added to the list. Review collected by and hosted on G2.com.

Great client service team, easy to use platform interface, proven success improving our email open rates, engagement metrics and creative formats. Review collected by and hosted on G2.com.

Redeye has been great for us as a smaller team and business, it doesn't have all the features and integrations that some of the bigger market leaders would offer Review collected by and hosted on G2.com.

The ease of creating campaigns, adding segments and reporting on specific emails. The design tool is also a very useful feature for editing links and copy quickly. Review collected by and hosted on G2.com.

Sometimes the campaigns can become slow when working on a full sheet, which is kind of expected. But also sometimes the platform freezes when going into the design tool. Review collected by and hosted on G2.com.

I think that redeye platform is very user friendly, it is very easy to set up email campaigns, edit emails, build new email templates. Review collected by and hosted on G2.com.

there are a few bugs with the platform - like when signing in it doesnt take me to the dash board untill i press enter. it is also very laggy, slow when opening campaigns and loading images up to the system. Review collected by and hosted on G2.com.

Redeye offers a great reporting system, with easy to read results Review collected by and hosted on G2.com.

Redeye can sometimes be very glitchy, for example everytime i edit a creative, I am forced to log in and log out otherwise the website seizes up! Review collected by and hosted on G2.com.