--- title: Shift Reviews meta_title: 'Shift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 265 reviews by the users' company size, role or industry to find out how Shift works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 265 scale: '5' date_modified: '2026-08-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Shift Reviews **Vendor:** Redbrick **Category:** [Browsers](https://www.g2.com/categories/browsers) **Average Rating:** 4.5/5.0 **Total Reviews:** 265 ## About Shift Shift is a customizable browser built for people who live in their browser all day. Unlike standard browsers, Shift lets you drag and drop apps, bars, and controls to build a layout that actually matches how you work. Choose from 6 starter templates or build from scratch. Either way, you end up with a browser that fits your workflow, not the other way around. Whether you're a freelancer juggling clients, a remote worker managing multiple tools, or an entrepreneur running several projects at once, Shift gives you the flexibility to shape your digital workspace around your life. Sign into 1,500+ web apps, stay logged into multiple accounts at once, and use Spaces to keep work, side hustles, and personal browsing completely separate. Shift AI is built right in, so you can summarize pages, draft content, and get answers without jumping between tools or losing your train of thought. Everything you need lives in one place — your calendar, email, project management tools, and favorite apps — all accessible without the tab overload that comes with a standard browser. No more context-switching chaos, just one calm, organized place to get things done and stay focused on what actually matters. Shift is a Certified B Corp, a pioneer in carbon-neutral browsing, and has been recognized as a top browser on G2, TrustRadius, and SourceForge. Founded in 2016 in Victoria, BC, and part of the Redbrick portfolio, Shift is reimagining what a browser can do, not just for productivity, but for the planet. ## Shift Pros & Cons **What users like:** - Users love the **ease of use** of Shift, enjoying streamlined workspaces and seamless app integration. (112 reviews) - Users love the **easy accessibility** of Shift, keeping them organized and efficient with multiple applications in one place. (71 reviews) - Users love how Shift facilitates **daily organization** by integrating multiple email accounts and applications seamlessly. (51 reviews) - Users love the **easy access** Shift provides, streamlining workflows by organizing multiple accounts in one place. (49 reviews) - Users love the **seamless organization** of Shift, keeping all tools in one place for enhanced productivity and efficiency. (49 reviews) - Users love the **efficient tab management** of Shift, streamlining access and reducing distractions across multiple accounts. (42 reviews) - Platform Centralization (37 reviews) - Integrations (35 reviews) - Email Management (32 reviews) - Google Integration (31 reviews) **What users dislike:** - Users face persistent **app issues** with Shift, including loading failures, bugs, and unaddressed compatibility problems. (40 reviews) - Users often express frustration over the **lack of essential features** , which limits functionality and flexibility in Shift. (19 reviews) - Users often face **software bugs and crashes** with Shift, leading to frustration and inconsistent performance. (18 reviews) - Users experience **slow performance** with Shift, impacting their workflow and device functionality significantly. (14 reviews) - Users are frustrated by the **limited customization** options, especially for account representation and management. (11 reviews) - Login Issues (11 reviews) - Users experience **slow loading** times, especially when switching accounts or using integrations, impacting overall performance. (11 reviews) - Expensive (10 reviews) - Lack of Integration (10 reviews) - Feature Issues (9 reviews) ## Shift Reviews ### 1. Very unreliable, keeps crashing and extremely POOR customer support **Rating:** 0.0/5.0 stars **Reviewed by:** Keyur P. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2024 **What do you like best about Shift?** Its good for light weight use Missing some important features **What do you dislike about Shift?** Repeated crash Poor customer service Poof user experience in terms of features **What problems is Shift solving and how is that benefiting you?** One place to access all accounts ### 2. Still got some way to go before it's the tool it claims to be. **Rating:** 1.0/5.0 stars **Reviewed by:** Elliott G. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Shift?** It keeps all things in one place which is helpful. **What do you dislike about Shift?** It is a very poorly polished tool that doesn't give you much room to customise for your own needs. **What problems is Shift solving and how is that benefiting you?** I can view all my emails in one place. Once the email profiles load.... ### 3. Poor ROI - Bad Support **Rating:** 0.0/5.0 stars **Reviewed by:** Jeff F. | EVP-Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2021 **What do you like best about Shift?** Easily switch between email accounts without having to close account windows **What do you dislike about Shift?** Have been using Shift for over a year. Just a month after signing up for a paid pro version, I found that there were too many bugs in the system and tried to cancel my subscription. Upon doing so, the shift team offered me a full year of the pro version for free. So, they refunded me and I took the offer. I must say that while the platform was useful, it comes with challenges. Every other day there would be a glitch somewhere in the dashboard, or a new update. Many times the dashboard would open up, but would not function. Meaning I could not navigate through any of my mail, folders, drafts.. This was extremely frustrating. While support would have me uninstall the software, try an alpha or beta version instead, each with their own bugs and glitches, which I gladly would create a support ticket for. I just was fed up with having to be their guinea pig and never any real fix or improvement. When I saw that my subscription was about to expire, I did reach out to them to see if they would continue my free "pro" subscription since I was a loyal customer and they simply told me NO! Not even a substantial discount. #Tryshiftfail While I am always looking at new technology and innovative products for my team, TryShift just doesn't make the mark for both their product or their support! Poor customer Experience They Don't Listen #ShiftFail **What problems is Shift solving and how is that benefiting you?** Productivity! ### 4. Misleading ads **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Shift?** Clean looking interface but don't know what to put here as I am not going to pay that kind of price just to use more than 1 application when the ads they are running imply it can be used with multiple apps for free. What you are getting for free is just an app-based email client. **What do you dislike about Shift?** The ads that are being run on social media are misleading. They imply that you can use the app switching for free encouraging you to sign up and download, never representing what is actually included (or I should say how much is not included) with the free version. Not until you actually get it set up and try to bring on a second app, do you realize they want a ridiculous amount of money for an app switcher with no idea of actual functionality. I completely understand the need to monetize and offering fewer features on a free version, but to not even be able to try the main feature of app switching prior to paying $100 makes this useless. It just becomes a glorified email client without signing up for the paid version. I am not going to pay $100 without a feel for the basic functionality of the main problem this is intended to solve. A pricing structure that involves a short-term trial of the paid version would be much more beneficial. It took me less than 5 minutes of being on this application before deciding to uninstall it. **Recommendations to others considering Shift:** If you simply want an app-based email client with no app switching capability (unless you pay the $100) then this would be good for you. If you want to actually use the app switching, be ready to spend $100 on something before even being able to attempt the functionality. **What problems is Shift solving and how is that benefiting you?** I was hoping to use this as a solution for multiple applications but as soon as you are misled into downloading it, you then realize you can't even get a feel for it unless you pay them $100. So in the 5 minutes I had it, I realized it just gave me a way to view my single email account with no way to tie in any other apps. So no benefits and uninstalled within minutes. ### 5. Not Useful & Bad Cancelation Policy **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Shift?** Visual Design and Interface is good. Pretty logo. **What do you dislike about Shift?** Customer Service. Features Not Very Useful. Terrible Cancelation Policy. **Recommendations to others considering Shift:** Beware of cancelation policy and 14-day trial window. Don't give them your credit card. **What problems is Shift solving and how is that benefiting you?** They are solving a productivity problem. Unfortunately, their service did not benefit me. ### 6. Shift wastes more time than it saves, which is a slap in the face at the price they ask **Rating:** 0.0/5.0 stars **Reviewed by:** Nick G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Shift?** Back when it worked as advertised, it is a clean and time saving interface that makes searching several webmail accounts super easy. It was a great solution for folks that prefer using gmail's web application as Google has done a brilliant job. **What do you dislike about Shift?** Shift does not keep gmail accounts logged in, no matter what you do. Shift says this is a "known issue" and is "part of a limitation with gmail specifically" which is odd to me, because my web browsers seem to keep gmail logged in until I clear cookies (rarely). I have a half dozen email accounts integrated into shift, and every single one bugs me to log in again at least 2-3 times a week. Shift does have a Lastpass integration which you would think solves this issue...but Lastpass ALSO routinely stops working. I never works for more than 1 week at a time before requiring a complete hard reboot/application reset of shift to get working again. Another "known issue" that shift blames on Lastpass. Shift's own words to me upon creating a ticket and walking through troubleshooting steps multiple times: "The LastPass issue you previously mentioned is a known bug in Shift. Our development team is currently updating our entire extension library to improve the functionality of LastPass and our other extensions. Additionally, we are working on launching a Password Manager inside of Shift. Both of these updates should be available in the next month. In regards to the issue you are experiencing with Shift logging you out of your email accounts - this is a technical limitation of Shift that is recognized by our development team. We are hoping that the Password Manager in Shift will help make this a less frustrating process for our users. I am sorry for any inconvenience this has caused you and I thank you for your patience!" **What problems is Shift solving and how is that benefiting you?** Shift saved time when it worked, but it is ultimately so unreliable that it takes more time to use Shift than it does to just stick to a web browser with gmail logged into multiple accounts at once. And Lastpass ALWAYS works in a web browser. So in short, Shift is totally useless. ### 7. Get this free trial off of my computer **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2020 **What do you like best about Shift?** Functionality is neat, it's organized in an interesting way. **What do you dislike about Shift?** This free trial is brutal. The app is configured to pop-up, notify you, and bother you with updates constantly. I used it for a bit and never committed to the free trial - it's been bothering me for months since. "Well why don't you just delete it?" This app requires extra steps to delete (or disable) and I found it difficult. **Recommendations to others considering Shift:** If you're trying a simple free trial to test it out, don't bother. **What problems is Shift solving and how is that benefiting you?** Was trying to solve productivity and efficiency, but gained a brutal pop-up on my laptop. ### 8. Bugged !! Ctrl + Z will close your window **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2020 **What do you like best about Shift?** Easy to setup Works great for emails and multicommunations (when it's not bugged...) **What do you dislike about Shift?** CTRL + Z in France - where the W is at the same spot than the Z on a QWERTY keyboard - will close your window. So it's impossible to use. I've paid for the full solution and it worked great until this bugged happen. They won't fix it and they wont refund me so I switched to Franz. Generally speaking, it's a better option. **Recommendations to others considering Shift:** Don't install it ! Use Franz instead.. **What problems is Shift solving and how is that benefiting you?** All your communications in one App. ## Shift Discussions - [What is the Shift program?](https://www.g2.com/discussions/what-is-the-shift-program) - 1 comment - [What is the use of Shift app?](https://www.g2.com/discussions/what-is-the-use-of-shift-app) - 3 comments - [View Shift pricing details and edition comparison](https://www.g2.com/products/redbrick-shift/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+21%3A38%3A03+-0500&secure%5Bsession_id%5D=eca3b949-895c-4b1d-b0c4-26f841ac71f8&secure%5Btoken%5D=9199c4d3108c3f0b5aa926a1121e76b75a712ad0838850a57c611ae40c128e01&format=llm_user) ## Shift Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Inbox Tools** - Unified Inbox - Filters - Reminders - Notifications **Login Options ** - Password Saver **Generative AI** - Generative AI **Coordination Tools** - Calendar - Contacts - Task Management **Productivity** - Email Client **Agentic AI - Browser** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - App Management - Search Engine - AI Copilot - Developer Tools - Search History - User Profiles - Private Browsing - Dark Mode - Address Bar - VPN - Anomaly/Malware Detection - Tab Management - Ad Blocker - Password Management - Customizable User Interface - Extension Management - Tracker Blocking - Privacy Options - Bookmark Management - Messaging **Software Options** - Desktop Application **Customization ** - Custom Workflows - Multiple Workspaces - Custom Application Integration **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Unified Workspaces** - Autonomous Task Execution - Adaptive Learning **Additional Functionality** - Activity Dashboard - Remote Access/Control - Commenting/Notes - Customizable Templates - Time Zone Tracking - Reporting & Statistics - Projections - Prioritization - Softphone - Employee Activity Monitoring - File Transfer - Email Management - SSL Security - Calendar Management - Document Management - Alerts/Notifications - Meeting Management - Generative AI - Workflow Management - Data Import/Export - Tagging - Real-Time Data - API - Project Time Tracking - AI Copilot - Single Sign On - Remote Support - Collaboration Tools - Live Chat - Two-Way Audio & Video - Electronic Signature - Video Chat - Assignment Management - Drag & Drop - Communication Management - Customizable Branding - Access Controls/Permissions - Task Management - @mentions - Progress Tracking - Video Conferencing ## Top Shift Alternatives - [Focos](https://www.g2.com/products/focos/reviews) - 4.7/5.0 (15 reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,436 reviews) - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,451 reviews)