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JV

Jeffrey V.

eCommerce Specialist

Small-Business (50 or fewer emp.)

7/15/2019

"RedPoints Review"

5/5

What do you like best about Red Points?

The removal process and automation, communication is simple and streamlined, easy interface, logging of removals and status of listings. Review collected by and hosted on G2.com.

What do you dislike about Red Points?

Occasionally, listings can come back online. Transparency could be improved regarding why listings are not removed or have not been successfully removed. The bots that look for infringing listings often pull in our own brand/listings, so manual monitoring us necessary. Review collected by and hosted on G2.com.

Recommendations to others considering Red Points:

We would recommend RedPoints as a solution to the challenging eCommerce landscape, as unauthorized and often counterfeit products are emerging all over the Internet. Review collected by and hosted on G2.com.

What problems is Red Points solving and how is that benefiting you?

With RedPoints, we have been able to remove nearly 2,000 unauthorized listings for a teether toy that we produce. We have had great success, and most counterfeit versions of our product are no longer easily found by consumers. Review collected by and hosted on G2.com.

Response from Maria Girbau of Red Points

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Hi, Jeffrey

Thank you very much for your comment. We are really happy having The Manhattan Toy Company as a client. We've taken your feedback on board, and we will be investigating the issues you have been encountering. We continually improve our technology to effectively automate the process of detection and enforcement of online IP infringements.

Thank you so much,

Red Points team

JS

Jayme S.

Founder & CEO

Consumer Goods

Small-Business (50 or fewer emp.)

7/15/2019

"Red Points Helps Us Crush Counterfeits"

5/5

What do you like best about Red Points?

The features we like best about Red Points are its ability to locate all counterfeit and knockoff items on a daily basis and the ease at which we are able to have those listings removed from sites such as eBay, Wish, Alibaba, and Amazon. Review collected by and hosted on G2.com.

What do you dislike about Red Points?

The service has been great for us. We have nothing we dislike. Review collected by and hosted on G2.com.

Response from Maria Girbau of Red Points

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Hi, Jayme!

Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.

LK

Louise K.

Legal specialist

Mid-Market (51-1000 emp.)

8/14/2019

"Review of Red Points"

5/5

What do you like best about Red Points?

The software is very effective and helps us protecting our brand and consumers without being very time-consuming, and its a very easy tool to use. In addition, the team at Red Points are very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Red Points?

Sometimes listings from secondhand sellers appear, and we dont want to "interrupt" such sellers selling genuine products. Review collected by and hosted on G2.com.

JS

Joseph S.

CS & Brand Protection Manager

Small-Business (50 or fewer emp.)

10/31/2018

"MVMT Review of Red Points"

5/5

What do you like best about Red Points?

We've been using Red Points for around 2 years now. Red Points have saved us significant time and money, with a solution much more effective than our previous efforts.

They have been able to detect several infringing sites/listings and having them removed in a short period of time. Their detected reps are more then helpful and always available.

Looking forward to continuing business with them! Review collected by and hosted on G2.com.

What do you dislike about Red Points?

Nothing. So far we've been very happy with the platform. They also allow feedback and try their best to incorporate any ideas that may help our company. Review collected by and hosted on G2.com.

What problems is Red Points solving and how is that benefiting you?

Red Points has been a huge help with our brand protection efforts. Prior to using Red Points we worried about our brand image and negative impacts on our reputation. With Red Points being able to detect and remove countefeit or infringing listings in short period of time, we no longer have to worry. Review collected by and hosted on G2.com.

Response from Vivian Reglá of Red Points

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Hi Joseph!

Thank you so much for your review. We are really glad to be able to help keep MVMT save from counterfeiting. Here's to another two years!

Have a nice day,

From the Red Points team

JP

Joy P.

Sustainability Manager

Mid-Market (51-1000 emp.)

11/15/2018

"Tackling infringements worldwide"

4/5

What do you like best about Red Points?

The Redpoints tool is very accessible and easy to read, furthermore the personal contact with our case-manager is very good. I always receive a speedy reply and also the transition from one case-manager to another was very smooth. They are always open to suggestions and help us in cooperation with other parties which we work with. Review collected by and hosted on G2.com.

What do you dislike about Red Points?

I would prefer to be able to download more reports from the tool, in my opinion this can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering Red Points:

It's always important to consider your company's goals and strategy towards handling and follow up of infringements, so the tool can be put to good use Review collected by and hosted on G2.com.

What problems is Red Points solving and how is that benefiting you?

We have many problems with online sellers who offer infringements worldwide or use our brandname. Without Redpoints we could not possibly tackle so many and enforce our IP rights in so many countries. Review collected by and hosted on G2.com.

Response from Vivian Reglá of Red Points

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Hi Joy,

Thank you for your review - we highly appreciate your feedback. We're currently working on improving our reporting tool to make the experience the best it can be.

It is great to support you and to keep protecting your brand worldwide!

Red Points Team