Brand protection is more important than many realize. There are so many people trying to make counterfeit products of popular brands, that we need a service like Red Points to do all the work in tracking an mitigating all the infringements. Their portal is super simple to use and we spend about 10 minutes a day reviewing all the possible infringements for accuracy. I'd recommend Red Points in a second to other brands who don't put any effort into brand protection. Review collected by and hosted on G2.com.

We have Wholesale customers that sometimes get caught by Red Points, they are legitimate sellers but there have been a few times where their Facebook posts and accounts have been suspended in error. Review collected by and hosted on G2.com.

How it covers many different websites or eMarketplaces Review collected by and hosted on G2.com.

Sometimes it does not catch all the issues online and we still have to check various sites. Review collected by and hosted on G2.com.

The level of service offered to Red Points' customers is fantastic. If you need any information or any assistance, you will always find a very qualified agent who will quickly help you.

The ability to set up automatic rules that can easily scan and confirm infringements is also a very interesting features that can help you save a tremendous amount of time. Review collected by and hosted on G2.com.

The User Interface could offer more information about the spotted listings as a preview in order to facilitate the confirmation of the infringements. But this UI is often improved and I am sure this issue will be fixed soon. Review collected by and hosted on G2.com.

- The clarity of the platform

- The efficiency of the AI

- The availibility of the Account Manager Review collected by and hosted on G2.com.

The lack of info when links are denied ; you need to ask your account manager why, which is not possible for all of them when dealing with thousands of links. Review collected by and hosted on G2.com.

The UI is clear, simple and well laid out so it's easy to navigate. I was able to learn the software very quickly as well as roll out teaching to others with no issues. The algorithm really captured a great deal of matches after a short learning period and I was able to work through a large number of items easily thanks to the thorough setup. The customer support is also excellent, communicative and very helpful so we are able to get the most out of Redpoints. Review collected by and hosted on G2.com.

I would have liked to export excel files with my choice of metrics more easily however this gets better with each patch almost. Review collected by and hosted on G2.com.

The software of REdpoint is very easy to use with all features available very quickly.

The team is very helpful, very available, and very nice. Review collected by and hosted on G2.com.

The is nothing to unlike, except the efficiency that generates a follow-up every day/week, but it is also why we apply for. Review collected by and hosted on G2.com.

The time savings and the detection of counterfeits and knock offs I would never be able to find on my own. Review collected by and hosted on G2.com.

I do not like that I cannot create a report out of Red Points or that they do not provide me with monthly reporting. Review collected by and hosted on G2.com.

Easy to use and to monitor your protected properties, very good customer care, and supportive when needed. Review collected by and hosted on G2.com.

Interface can be improved as sometimes doesn't work too well with some common browsers, reporting also could be better. Review collected by and hosted on G2.com.

We have been using Redpoints for many years and from the very first day I have been amazed at just how efficient the team are at removing counterfeit posts on platforms we didn't know existed.

As a brand owner it is imperative that I protect my brand along with any copyright designs to not only prevent improper sales but to protect brand integrity as I do not want sub standard products bearing my brands name entering the market as it can put others off buying the brand.

Redpoints helps take care of all of this. Review collected by and hosted on G2.com.

So far there is nothing not to like. The team at Redpoints are extremly helpful and efficient especially with answering queries.

I also attended a trade event in Munich where I went to meet the staff and they looked after me very well after I conducted an interview with them at the booth. Nothing to dislike. Review collected by and hosted on G2.com.

Red Points quickly and independently scans several platforms for infringing listings. What used to be a days work to search trough the platforms and report them is now done in minutes.

The customer support is also great. Review collected by and hosted on G2.com.

At times their more advanced analytical tools can be difficult to navigate. The main usability is however very clear and simple. Review collected by and hosted on G2.com.