Our company has been using Red Points' services for years, and they have always exceeded expectations. Their team is insightful and extremely proactive when it comes to improving the user experience and efficiency. Their recommendations will help your company save time, allowing smooth IP protection operations. I highly recommend using their services. Review collected by and hosted on G2.com.

Red Points is a robust and complex tool that requires to invest some time to be fine tuned. However, it's a worthwhile investment. Review collected by and hosted on G2.com.

How intuitive and easy it is to classify the types of infringements. Very visually-oriented and simple to use. I've worked with them for 9 years and they've removed tens of thousands of counterfeit listings and saved FOREO millions of dollars in lost revenue. They've also made our customers happier and my life easier.

Additionally, they have an incredible team that is bright, responsive, innovative, and easy to work with. Review collected by and hosted on G2.com.

Nothing major. Perhaps that utility removal is difficult. Review collected by and hosted on G2.com.

Red Points is a super efficient way for detecting and enforcing infringements for a company likes ours. There are too many copycats to manage effectively without an algorithm-based software like RedPoints. We've worked with red Points for 4+ years and their dashboard continues to evolve and improve providing quick snapshots into enforcement success and the ability to run reports in a snap. Review collected by and hosted on G2.com.

Does well detecting on major platforms but wish it could detect some trickier ones like private facebook pages, etc. Also, they do fairly well identifying patent infringements but it is nearly impossible for a platform like this to enforce/stop this type of infringement on major platforms like Amazon, Shein, Mercado, Temu, etc. Review collected by and hosted on G2.com.

Ease of use and intuitive. New changes add functionality.

Great and responsive customer service Review collected by and hosted on G2.com.

Listings can be shaded alternate white and grey for ease of locating particular item Review collected by and hosted on G2.com.

Research, smart suggestions, follow through, follow up, effectiveness, efficiency, support and response time! Very easy to use, easy to implement, loved their fast customer service etc... Review collected by and hosted on G2.com.

Nothing! We have had a wonderful experience with them Review collected by and hosted on G2.com.

The platform is very easy to use, you are given a personal contact who maintains your relationship for the full time. We have a number of take downs and therefore is easily manageable from a volume perspective. We use the platform regularly and the Customer Support email address is very useful to use. It was very easy to implement with just a couple of teething issues with integration. Review collected by and hosted on G2.com.

Verify websites to take down can be time consuming and there have been a few times when our own linked sites were nearly affected (those this is resolved). Review collected by and hosted on G2.com.

Red Points distinguishes itself among various solutions; consistently, everyone I've collaborated with has been exceptional. In the dynamic realm of fraud, counterfeits, and intellectual property, Red Points consistently provides innovative ideas and practical solutions, remaining readily accessible. The platform undergoes continuous updates, effectively incorporating feedback. Thanks to Red Points' adaptability, we've successfully streamlined internal processes, saving valuable time for our teams when reporting infringements. Review collected by and hosted on G2.com.

Overall I have no dislikes of the company or platform. Review collected by and hosted on G2.com.

Promptly and efficiently manages all our brand infriction reports, helping our brand reputation and our users being scammed by fraud accounts. Customer Support is spot on when approached for urgencies and account manager is reaching out in ongoing basis keeping us up to date to the latest developments. Review collected by and hosted on G2.com.

So far we have been pretty satisfied with the services provided Review collected by and hosted on G2.com.

RedPoints has eased a lot of our workload, as we were reasearching manually before that. Hours spent looking online for infringements to our brands, and now we can use the time to dedicate to other tasks. Review collected by and hosted on G2.com.

The downside, if it can really be considered that, is that some of the contracted websites are somewhat unknown for our company. Review collected by and hosted on G2.com.

Easy to use, flexibility, people always looking forward to give you the most customised solution. We use the Black Market module, copyright and also seller tracking. Review collected by and hosted on G2.com.

Lack of presence into offline environment that would help companies to complement online protection. They could build a network of private detectives and lawyers specialised into IP. Review collected by and hosted on G2.com.