# IBM Process Automation Manager Open Edition Reviews
**Vendor:** IBM  
**Category:** [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 20
## About IBM Process Automation Manager Open Edition
Today&#39;s business environment is changing more rapidly than ever. To succeed, your business has to be agile. It must respond quickly as markets, customer needs, and regulations change. But the path to agile operations is fraught with challenges: How do you incorporate the right policy, procedure, process, and application changes in time to stay ahead of the competition and grow the business? Business process management (BPM) and business rules management (BRM) systems help business and IT users collaborate to manage business logic and quickly modify procedures and policies as needed. Red Hat® JBoss® BPM Suite is leading the way. Red Hat JBoss BPM Suite for OpenShift extends the capabilities to our Platform-as-a-Service (PaaS) solution, Red Hat OpenShift, for process services in the cloud.




## IBM Process Automation Manager Open Edition Reviews
  ### 1. It is good to have one

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

The process followed by Red Hat Process Automation Manager

**What do you dislike about IBM Process Automation Manager Open Edition?**

As of now did not found anything as search

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Problems related to day to day manual tasks

  ### 2. It is user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

Red Hat Process Automation empowers business clients to make end-client applications, outline and model business choices, access examination, and advantage from dynamic case the executives.

**What do you dislike about IBM Process Automation Manager Open Edition?**

Devoted programming - some product doesn't naturally consider Red Hat based frameworks. Now and then designers don't zero in on testing it and keeping up with the help for that appropriation. Another occasions, the product can in any case be physically accumulated for Red Hat, however it isn't as a matter of course bundles as RPM and not authoritatively upheld on Red Hat. Same is valid the opposite way around also, contingent upon programming. 

Diminished efficiency because of getting out from under propensities - assuming you as of now know about a circulation not based off Red Hat, similar to, say, Debian, then, at that point, you might have created propensities that you would have to break in case you move over to Red Hat. Not that you can't change your propensities, learn new ones, simply that the aggravation of progress is genuine, and in some measure at first your usefulness will endure. Some will need to dispose of this contention as just a transient one, yet it actually is a type of weakness. 

Cost - assuming you are buying RHEL permit then you doubtlessly perceive the advantages and advantages accompanying it. Yet, for other people, it isn't perceived as worth paying for, and they would prefer to profit from utilizing elective dispersion, regardless of whether a free Red Hat based other option, or a subsidiary/fork of something else altogether.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

RHEL has great up time, possibly need to reboot it when changes applied and reboot required. Contrasted with Windows waiters, it is more steady. 

Execution is great when process enormous exchange and traffic. 

Simple to plan support occupations and send cautions.

  ### 3. Automation Manager REDHAT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

We can manage processes according to our desire and would b highly recommend to others to use REDHAT because the current world is progressing in Linux. so we should try this.

**What do you dislike about IBM Process Automation Manager Open Edition?**

I don't think there are downsides of REDHAT unless just the CLI, but we can convert CLI to GUI interface; the are many innovative ideas in Linux that you can implement with  the cost of License.

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

Yes, i would like to add my colleagues to these recommendations

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

With the help of Red Hat Automation Manager we can manage our desired function with easy steps followed in CLI further commands are available in GUI interface also.

  ### 4. Redhat review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

Easy to integrate and easy to use. Love the product

**What do you dislike about IBM Process Automation Manager Open Edition?**

Everything is good about product
 No cons found untilnow

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

NA

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Increased productivity for developers and better collaboration

  ### 5. Using RedHat PAM for Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohammed A. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

It's a tool used to automate the process with ease and enhancement. Currently, I am using this in my organization. In this, you can assign the roles and tasks for the particular group of users who needs to handle that specific thing. It has decision making nodes as well as a Keycloak for every specific roles to do the assign task. We can also add the custom task in the redhat process and can call the APIs according to the requirment. It's API connector is great to use, I will recommend this product who want to automate their task Redhat PAM is a way to choose. It is a deep ocean which needs to be explored further.

**What do you dislike about IBM Process Automation Manager Open Edition?**

Export of specific business processes is currently not available in this. It becomes difficult to update any specific thing which is available on the cloud. You can install PAM in 2 ways it is convinant to use local first then deploy it over cloud.

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

It comes with lots of features to understand this kindly go through with the documents once.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Cureently, I am using this to automate an application after a user submits that. In my process, I am reviewing the application and approving or rejecting it based on required condition. I am able to analyze the application on specific parametres and able to process it according to the requirment.

  ### 6. Great tool for Process automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

It provide the better processing tool for modeling business processes. Easy to use and interactive tool

**What do you dislike about IBM Process Automation Manager Open Edition?**

Features are good but support from red hat needs to improve especially when new organization try the tool for their business processes for the first time

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Easy to model the business processes

  ### 7. Team Lead IPCC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

RedHat Process Automation Manager is a Platform for developing applications that automate business decisions and process.

**What do you dislike about IBM Process Automation Manager Open Edition?**

There is nothing to dislike about redhat automation manager

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

I use it for developing containized micro services and apps that automate business process.

  ### 8. I am part of global devops team and having 15+ years of experience in infrastructure technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thiruppathi V. | Staff Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

It's really useful for resources optimisation and cloud native development.

**What do you dislike about IBM Process Automation Manager Open Edition?**

I don't see any downside as of now on red hat process automation manager

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Using it for web based business middling tools

  ### 9. Wonderful Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hariharan P. | Senior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

Flow of redhat process, it's easy to understand

**What do you dislike about IBM Process Automation Manager Open Edition?**

Nothing for now as all are good. Process are simple.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Setting up the automation environment

  ### 10. Red Hat Process Automation Manager Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aman B. | Associate Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

Ansible, YSML, playbook, vault, commands

**What do you dislike about IBM Process Automation Manager Open Edition?**

ansible command, Ansible configurations,

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

automation of task

  ### 11. Amazing tool to work with

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

It makes automation really simple.The time and efforts reduced significantly after using redhat automation manager

**What do you dislike about IBM Process Automation Manager Open Edition?**

There is nothing to dislike about redhat automation manager

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

I use it for developing containerized microservices and apps that automate business processes.

  ### 12. RHPAM has been really beneficial in transforming and automating many systems that I have worked with

**Rating:** 4.5/5.0 stars

**Reviewed by:** DEB P. | JBPM/Drools/ Front end developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2020

**What do you like best about IBM Process Automation Manager Open Edition?**

I love how stable RHPAM is. 

I also like that, as compared to JBPM6, there is only kie server for execution. There is no execution in workbench.

**What do you dislike about IBM Process Automation Manager Open Edition?**

I do think that the UI can be slicker and faster. There are certain pages that load slow when there is a lot of data.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

We have implemented the credit card application and approval system using Red Hat Process Automation Manager. This system was earlier done using the traditional approach and we had faced a lot of issues.
Using RHPAM, we have been able to transform and automate the whole thing. The number of bugs has reduced significantly. Also making changes is much easier now.

  ### 13. User Friendly, unlimited capabilities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

Develop applications rapidly, and Enable an end-to-end customer journey while increasing productivity

**What do you dislike about IBM Process Automation Manager Open Edition?**

Bussiness employees need some technical background to master the processes

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

Build an open architecture platform based on open source with a backed-up community and have enterprise support.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

We used BPM for some use cases for making decisions based on scoring.

  ### 14. Expertise in managing a team using the Automation Process & not involved in the technical aspects.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about IBM Process Automation Manager Open Edition?**

Easy and simple to understand for anyone

**What do you dislike about IBM Process Automation Manager Open Edition?**

Many functionalily gap incase we need much more customisation.

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

Need much more space for customisation for a wider client base.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

End to end automation for Vendor management process of a client. Its adaptable to different clients.

  ### 15. Red Hat Process Automation Manager Feed back

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vikas T. | Assistant System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2020

**What do you like best about IBM Process Automation Manager Open Edition?**

I mostly like easy UI of the tool which makes work easy and smooth.

**What do you dislike about IBM Process Automation Manager Open Edition?**

It's still very slow sometime we have to wait for open packages, rules and repositories.

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

Red Hat Process Automation Manager is great for using and maintaining rates and insurance related projects.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Previously we were facing to much slowness while making changes in rules in 6.4 version but after upgradation to 7.4 we are able to work faster  and deployment time is also becomes 10 times faster.

  ### 16. It helps to provide knowledge and trust between clients and processes.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arnold D. | SQA Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2019

**What do you like best about IBM Process Automation Manager Open Edition?**

It is an excellent tool to facilitate processes and workflow, it is ideal for making known and dictating processes to customers, process automation is incredible and intuitive, its interface is light and easy to learn, it is also easy installation and implementation ... so when it came to implementing it in my company it was fast and everyone adapted easily and it should also be emphasized that the cost of implementation is quite affordable.

**What do you dislike about IBM Process Automation Manager Open Edition?**

To several aspects that I can emphasize that I did not like, such as the implementation of complex business processes and the lack of training or efficiency of Your technical support, these are the main problems that I would like them to improve.

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

I recommend it? ... I think that although it has some defects to correct, it is a great option to provide knowledge and trust between clients and processes, so my answer is if I recommend it.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

It has helped me in many aspects, whether in Cost Management, in the considerable improvement in results in business processes, in compliance and risk management, as well as in the Improvement of agility in business processes, Without a doubt a highly recommended tool.

  ### 17. Ezcellwnt automatiin tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about IBM Process Automation Manager Open Edition?**

Ease of use for this product to make very effective tool

**What do you dislike about IBM Process Automation Manager Open Edition?**

Still few aspect where is chance for improving use

**Recommendations to others considering IBM Process Automation Manager Open Edition:**

Good to have well trained consultant to make full use of this product

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

platform for developing containerized microservices and applications that automate business decisions and processes

  ### 18. Good Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pasquale S. | Technology analyst and admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2019

**What do you like best about IBM Process Automation Manager Open Edition?**

Installation is quite easy, helps the better flow of processes and optimizes the overall processes and also helps different ways to streamline the needful processes.

**What do you dislike about IBM Process Automation Manager Open Edition?**

Comparatively poor Customer service not very flexible for mobile apps, otherwise its quite good, We did not have any issue, But i think this best suits for large organizations.

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Real-time dashboards to monitor key performance and help's to optimize the process.

  ### 19.  It allows to establish a relationship of trust and knowledge between the client and the processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marlyn G. | Senior Functional Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2018

**What do you like best about IBM Process Automation Manager Open Edition?**

It allows to automate the processes and workflow in the different companies in which it is installed, it is really important in a team that tracks, designs, and implements processes to have a tool that has these features, the tool that allows the automation of processes is highly intuitive, the learning curve is very low so it does not require more training to be effective in your development team

**What do you dislike about IBM Process Automation Manager Open Edition?**

The network hat support team does not help efficiently in the case of the implementer's own development or in the case of integrations with third-party applications, It does not have tools to manage processes from an architectural point of view, it would be an important addition for future versions.

**Recommendations to others considering IBM Process Automation Manager Open Edition:**


It is an important solution in the area of ​​processes that allows the automation of the same at low cost, it is really important to take into account in the case of targeting the growth of different businesses take that option to grow the company

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

It allows to automate the process of monitoring, design, implementation and maintenance of processes, in the same way to establish a pleasant visual environment to explain the operation of the processes to the clients that hire the services of the company.

  ### 20. Development made eassy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ahmadou N. | Soccer Referee, Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about IBM Process Automation Manager Open Edition?**

Easy to use and really user-friendly.
Don't need extensive training in order to master the application.

**What do you dislike about IBM Process Automation Manager Open Edition?**

Don't offer tools like phpStorm or jetbeans to help with better source control

**What problems is IBM Process Automation Manager Open Edition solving and how is that benefiting you?**

Mostly used for software development


## IBM Process Automation Manager Open Edition Discussions
  - [Is Red Hat Process Automation Manager open source?](https://www.g2.com/discussions/is-red-hat-process-automation-manager-open-source)
  - [What is Process Automation Manager?](https://www.g2.com/discussions/what-is-process-automation-manager)
  - [What are the components of Red Hat process automation?](https://www.g2.com/discussions/what-are-the-components-of-red-hat-process-automation)
  - [What is Redhat automation manager?](https://www.g2.com/discussions/what-is-redhat-automation-manager)
  - [Is there any tutorial video available for installing the PAM in local machine?](https://www.g2.com/discussions/is-there-any-tutorial-video-available-for-installing-the-pam-in-local-machine) - 1 upvote

- [View IBM Process Automation Manager Open Edition pricing details and edition comparison](https://www.g2.com/products/ibm-process-automation-manager-open-edition/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+09%3A16%3A58+-0500&secure%5Bsession_id%5D=fc04a274-727e-4540-8545-e58942ef6f7c&secure%5Btoken%5D=d63d30e5fcf9d016b4e2174a619c2da2375be1c7be5d7987aa1ab535d82dbc8a&format=llm_user)

## IBM Process Automation Manager Open Edition Features
**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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