[ Red Hat... Reviews ](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) [ Red Hat... Reviews ](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) # Red Hat Ansible Automation Platform Features ##### ## Analysis (3) Threat Detection Collects and curates data insight about the performance and health of a company's system. Live Tail See your data, in real time, streaming into the system from multiple data sources Real-Time Data Receive data and information in real time Show More ##### ## Platform (6) Remote Access Allows end users to remotely access to company's IT database. ITIL Policy Compliance Helps organizations establish, implement, and adhere to ITIL regulation. Asset Tracking Tracks IT assets and financial data. IT Knowledge Management Integrates all IT service support functions for consistency and accuracy. IT Asset Management Managing inventories and tracking changes to hardware and software configurations Activity Tracking Track and document all activities across devices, networks, and other systems Show More ##### ## Security (13) Endpoint Protection Allows the IT team to oversee all possible endpoints in a single source of reference. Patch Management Automates the updating of security measures on enterprise devices. Disaster Recovery Provides cloud backup or disaster recovery solution to protect enterprise data and applications. Service Management Utilizes data to proactively identify and prioritize IT issues. Workflow Management Creates new or streamlines existing workflows to better handle IT support tickets and service. Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Task Management Create, manage and track all task activities and progression License Management Track and organize the number of licenses available to the organization Capacity Management Monitor service demand and performance to plan for adequate resources that meet business needs Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Incident Management Manage and track all disruptions and incidents Show More ##### ## Administration (3) Configuration Management Allows users control over application updates, versions, and alterations. Access Control Allows administrators to control access to updates, releases and changes. Dashboards An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance. Show More ##### ## Functionality (16) Deployment Automation Automates releases of the application for access on desktop, web, or or mobile devices. Process Analytics Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy. Plugins Allows for additional features and functionalities in the form of pre-packaged integrations and plug-ins. APIs / Integrations Application Programming Interface Specification for how the application communicates with other software. APIs typically enable integration of data, logic, objects, etc. with other software applications. Feature Flags Grants feature flag capabilities to alter app functionality without redeploying. Deployment-Ready Staging Maintain, or facilitate maintenance of, tested and approved code in a deployment-ready state for manual pushes to production. Integration Integrate with other development and testing software, such as continuous integration or test automation tools. Extensible Plug-in capable for added resources, features, and functions within the product itself. Automation Successfully and thoroughly automates CI/CD processes. Integrations Allows for additional features and functionalities in the form of pre-packaged integrations and plug-ins. Extensibility Plug-in capable for added resources, features, and functions within the product itself. Continuous Integration A process to automatically integrate code changes from multiple contributors into a shared repository Third-Party Integrations Set up connections to third-party platforms to improve business processes Third-Party Integrations Set up connections to third-party platforms to improve business processes Extensibility Plug-in capable for added resources, features, and functions within the product itself. Test Customization Enables full control over test types and parameter definitions for effective automated testing. Show More ##### ## Processes (11) Pipelines Allows for control and organization for infrastructure and release processes. Orchestration Helps develop processes for reliable automated releases. Workflow Visualization Allows users to easily map their application release pipelines Pipeline Control Grants control and organization for infrastructure and release processes. Workflow Visualization Allows users to easily map their and examine pipelines. Continuous Deployment Automates releases of the application for access on desktop, web, or or mobile devices. Prioritization Arrange tasks based on the level of priority or urgency Version Control Track revisions and updates made to files and navigate between different versions Rules-Based Workflow Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Approval Workflow Route documents and other data through one or more stakeholders for review and approval Configurable Workflow Configure existing workflows to meet your organization's needs Show More ##### ## Configuration (3) Compliance Ensures that network configurations comply with regulatory standards and internal policies. Scheduling Schedule multiple configurations of a job. Maintenance Automates device configuration maintenance. Show More ##### ## Network (10) Scalability Supports the automation requirements of networks of varying sizes. Inventory Maintains an up-to-date inventory of network devices and their configurations. Infrastructure Automates the provisioning of network resources and services. Remote Access Access full features of the plaform from a mobile device. Compliance Testing Allows users to scan applications and networks for specific compliance requirements. Perimeter Scanning Analyzes network devices, servers and operating systems for vulnerabilities. Configuration Monitoring Monitors configuration rule sets and policy enforcement measures and document changes to maintain compliance. Vulnerability Scanning Discover patch statuses and vulnerabilities Source-Code Scanning Scan the initial code written for application development Web Scanning Show More ##### ## Logistics (3) Communication Eases cross-departmental communication. Scripting Allows creation of workflows using scripting languages. Workflows Offers drag and drop elements representing tasks and connections between them to create workflows Show More ##### ## Administration (3) Administration Console Provides Administration tools/console that are easy to use and learn for routine maintenance tasks Dashboards and Visualizations Presents information and analytics in a digestible, intuitive, and visually appealing way. Access Control Allows administrators to set user access privileges to permit approved parties to access sensitive data. Show More ##### ## Automation (4) Test Automation Runs pre-scripted tests without requiring manual work. Intelligent Automation Automates statistical analysis of data and identifies trends and opportunities to improve efficiency and recovery Release Automation Automates releases of the application for access on desktop, web, or or mobile devices. Automated Provisioning Automates IT systems provisioning to speed up infrastructure availability. Show More ##### ## IT Management (3) Workflow Management Creates new or streamlines existing workflows to increase efficiency and user experience. Infrastructure Management Gives administrators control over hardware and software resource allocation IT Discovery Unveils infrastructure and applications in use to help manage complex IT systems Show More ##### ## Performance (5) Issue Tracking Track issues as vulnerabilities are discovered. Documents activity throughout the resolution process. Detection Rate The rate at which scans accurately detect all vulnerabilities associated with the target. False Positives The rate at which scans falsely indicate detection of a vulnerability when no vulnerabilitiy legitimately exists. Automated Scans Runs pre-scripted vulnerability scans without requiring manual work. Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software Show More ##### ## Application (4) Manual Application Testing Allows users to perfrom hands-on live simulations and penetration tests. Static Code Analysis Scans application source code for security flaws without executing it. Black Box Testing Scans functional applications externally for vulnerabilities like SQL injection or XSS. Risk Analysis Analyze potential risks across the organization Show More ##### ## Management (23) Processes and Workflow Designate the necessary tasks and workflows for a team's unique development cycle. Reporting Generate visual dashboards and reports around development cycle progress. Automation Automate repository detection, version control, testing, and more. Configuration Management Grants users control over application updates, versions, and alterations. Access Control Allows administrators to control access to updates, releases and changes. Orchestration Helps develop processes for reliable automated releases. Portfolio Management Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Workflow Management Create, design and manage workflows for repetitive tasks Timeline Management Manage a detailed schedule of a product plan Testing Management Test specific APIs to determine if systems are properly functioning Change Management Track and monitor efficient handling of all changes/transitions Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Policy Management Create, manage, and track policies and procedures within an organization User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Application Management Track, manage and store the applications of potential future members, customers or candidates Task Management Create, manage and track all task activities and progression Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Release Management Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automation Fully automates repetitive or tediuos tasks to ease developer workload. Processes and Workflow Designates the necessary tasks and workflows for a team's unique development cycle. Reporting Generates visual dashboards and reports around development cycle progress. Show More ##### ## Visualization (3) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Dashboard Alter the layout and content of dashboards Show More ##### ## Automation Support - Runbook Automation (4) Common Tool Integration Integrates seamlessly with common IT management tools. Scripting Language Support Supports various scripting languages for automation flexibility. Routine Task Automation Handles the automation of routine IT tasks like system restarts and application deployments. Automated Task Notifications Provides notification mechanisms for automated tasks. Show More ##### ## Error Management - Runbook Automation (3) Runbook Procedure Updates Handles updates to runbook procedures efficiently. Recovery Options Provides robust recovery options for automated processes. Error Management in Automation Manages errors effectively during automated processes. Show More ##### ## Customization - Runbook Automation (3) Runbook Customization Offers flexible features for creating and customizing runbooks. Workflow Customization Allows customization of workflows and logics. Incident Response Customization Allows customization of responses to IT incidents. Show More ##### ## Compliance and Reporting - Runbook Automation (3) Security Management Takes care of security patching, protection, and monitoring. Compliance Standards Adherence Adheres to relevant compliance standards in IT operations. Reporting and Auditing Includes comprehensive reporting capabilities for auditing automated processes. Show More ##### ## Performance - Runbook Automation (3) Self-Service for Non-IT Staff Empowers non-IT staff with self-service options for routine tasks. Team Collaboration Enhancement Facilitates collaboration among IT team members. Load Handling Performance Performs reliably under varying loads. Show More ##### ## Security - Network Automation (4) Change Management Manages and tracks any change made to network settings. Security Automation Automates threat dectection, incident response and integrates with security information and event management (SIEM) systems. User Authentication and Authorization Controls access to automation features based on user roles and permissions. Monitoring and Alerts Monitors network performance and triggers alerts for anomalies. Show More ##### ## Agentic AI - Continuous Integration (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Network Automation Tools (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Continuous Delivery (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Vulnerability Scanner (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Enterprise IT Management (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Log Analysis (8) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Runbook Automation (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Additional Functionality (302) Single Sign On Allow users to access multiple services after entering their login credentials once Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Real-Time Reporting Active reporting of data and metrics Data Import/Export Import and export data to and from software applications Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Commenting/Notes Leave comments and notes on documents for others to view Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Status Tracking Track the status over time for a request, process, asset, or transaction Real-Time Monitoring Active monitoring of systems, applications, or networks Troubleshooting Reports API Application programming interface that allows for integration with other systems/databases Issue Tracking Record and follow the progress of every issue Projections Estimate or forecast of a future scenario based on the study of present trends Real-Time Data Receive data and information in real time Event Logs A chronological record of actions or occurrences within a network, software, or process Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Generative AI Use AI to generate content in the form of text, images, videos, etc. Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Authentication Verify the identity of users/devices to enable secure access KPI Monitoring Tracking the status of previously identified performance measurements Activity Tracking Track and document all activities across devices, networks, and other systems Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Continuous Monitoring Conduct tracking and assessment of application and device behavior without breaks or interruptions Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Real-Time Analytics Analyze and gain insights into data in real-time Issue Tracking Record and follow the progress of every issue Anomaly Detection Automatically identify unusual behavior Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Data Visualization Graphical representation of data Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Correlation Analysis Generative AI Use AI to generate content in the form of text, images, videos, etc. Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Data Import/Export Import and export data to and from software applications Data Classification Grouping log entries based on similar attributes. Audit Trail A record of all activities within the system, including user access, changes made, etc. Pattern Detection and Recognition Filtering incoming messages/alerts and detecting patterns to spot anomalies. Analytics Tools for the systematic analysis of various types of data or statistics Activity Tracking Track and document all activities across devices, networks, and other systems Event Tracking Log Collection Collects and aggregates data from various systems within the IT environment Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Log Analysis Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks Event Logs A chronological record of actions or occurrences within a network, software, or process Data Analysis Tools Analyze survey results via statistical testing or crosstabs directly within the software HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Predictive Analytics Predict future data based on historical data sets Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Secure Data Storage Securely stores data to prevent data loss or breaches Dashboard Creation Creation and customization of dashboards Real-Time Monitoring Active monitoring of systems, applications, or networks Alerts/Escalation System alerts about the need to escalate an issue or request Remediation Management Identify and orchestrate execution of actions needed to restore systems to optimal conditions Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Single Sign On Allow users to access multiple services after entering their login credentials once Prioritization Arrange tasks based on the level of priority or urgency Uptime Reporting Track the availability time for a designated network or website over a given period of time Log Rotation Automatically renames, resizes/compresses, archives or deletes old or oversized log files Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Server Logs Log files automatically created for all activities performed by servers, such as a history of web page requests Incident Management Manage and track all disruptions and incidents Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals PCI Compliance Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Log Parsing Splits and groups log data automatically or according to user-defined rules Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures API Application programming interface that allows for integration with other systems/databases Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics Customizable Reports Alter the layout and content of reports Real-Time Reporting Active reporting of data and metrics Policy Management Create, manage, and track policies and procedures within an organization Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Vulnerability Scanning Discover patch statuses and vulnerabilities SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection API Application programming interface that allows for integration with other systems/databases Threat Response Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Endpoint Protection Protect users working remotely and provide secure environments for personal devices to access company programs Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Third-Party Integrations Set up connections to third-party platforms to improve business processes Security Auditing Systematic evaluation of the security of a company's overall security system and situation Application Security Identify and respond to security threats to developed applications Encryption Convert data into a code for security Network Security Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Real-Time Reporting Active reporting of data and metrics AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Authentication Verify the identity of users/devices to enable secure access Financial Data Protection Anti Virus Prevents, detects and removes malware Secure Data Storage Securely stores data to prevent data loss or breaches Virus Definition Update Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities VPN Extend virtual private network over public networks to enable protected information exchange Audit Trail A record of all activities within the system, including user access, changes made, etc. Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Access Controls/Permissions Define levels of authorization for access to specific files or systems Data Visualization Graphical representation of data Alerts/Escalation System alerts about the need to escalate an issue or request Data Security Protect sensitive data for digital privacy Runtime Container Security Continuously vetting activities within the container application environment including hosts, open ports, protocols and payloads. Asset Discovery Threat Intelligence Information to prevent, understand and identify cyber threats Vulnerability Protection Safeguards to protect network vulnerabilities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Vulnerability/Threat Prioritization Classify levels of threat and organize actions based on priorities Generative AI Use AI to generate content in the form of text, images, videos, etc. SQL Injections Protect against code driven website security attack techniques Real-Time Analytics Analyze and gain insights into data in real-time Threat Protection Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Web-Application Security Identify and respond to security threats to web applications Password Protection Protect passwords from security threats Website Crawling Crawling and indexing web pages Vulnerability Assessment The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. Audit Trail A record of all activities within the system, including user access, changes made, etc. Single Sign On Allow users to access multiple services after entering their login credentials once Security Tools Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Generative AI Use AI to generate content in the form of text, images, videos, etc. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Event Logs A chronological record of actions or occurrences within a network, software, or process Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Data Import/Export Import and export data to and from software applications Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users IT Reporting Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Access Controls/Permissions Define levels of authorization for access to specific files or systems Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics API Application programming interface that allows for integration with other systems/databases Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Real-Time Monitoring Active monitoring of systems, applications, or networks Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Widgets An extended application or connector that enables users to perform additional services with their current set of tools Impact Management Analysis of impact/effect on IT services and other business processes Customizable Forms Customize contracts and forms to collect specific information Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information License Management Track and organize the number of licenses available to the organization Scheduled/Automated Reports Set a time to generate routine reports automatically Task Management Create, manage and track all task activities and progression Request Assignment Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Surveys & Feedback Gauge satisfaction and receive information for improvement and success SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access IT Asset Tracking Monitor the movement of one or more IT assets throughout the organization Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Support Ticket Management Allow customers/users to submit support queries and service requests Single Sign On Allow users to access multiple services after entering their login credentials once Data Mapping Track the management and flow of data throughout the organization Client Portal Private online space that lets businesses securely share documents and provide information access to clients Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Incident Management Manage and track all disruptions and incidents Alerts/Escalation System alerts about the need to escalate an issue or request Prioritization Arrange tasks based on the level of priority or urgency Generative AI Use AI to generate content in the form of text, images, videos, etc. Performance Monitoring Monitoring and measurement of relevant metrics to assess the performance of IT resources Email Management Manage, store and organize emails within the system or via third-party apps Active Directory Integration Integrates with Active Directory Third-Party Integrations Set up connections to third-party platforms to improve business processes Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Inventory Management Track and manage inventory levels to maintain proper supply Data Import/Export Import and export data to and from software applications Access Controls/Permissions Define levels of authorization for access to specific files or systems Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Workflow Management Create, design and manage workflows for repetitive tasks Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Problem Management Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Configurable Workflow Configure existing workflows to meet your organization's needs IT Asset Management Managing inventories and tracking changes to hardware and software configurations API Application programming interface that allows for integration with other systems/databases Data Visualization Graphical representation of data Change Management Track and monitor efficient handling of all changes/transitions Device Auto Discovery Automatically scan the network for devices and take pre-defined actions upon discovery Customizable Reports Alter the layout and content of reports Contract/License Management Track, store, and access client contracts or licenses Relationship Mapping Creating relationships between different IT assets to define their status and dependencies in a network Customizable Fields Customize data fields to support various needs and use cases Support Ticket Tracking Track the status of support tickets/escalations as they move through the service queue Vulnerability Scanning Discover patch statuses and vulnerabilities Data Aggregation and Publishing Assemble data from multiple sources Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Template Management Create, save, and re-purpose templates for emails, forms, etc. Lifecycle Management Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Historical Reporting Information, data and reports that are being tracked over time Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Configuration Automation Facilitate the ongoing and automatic deployment of settings or systems. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria File Management Create, save, and store files Status Tracking Track the status over time for a request, process, asset, or transaction Patch Management Install software updates and bug fixes remotely Document Management Store, manage, and track all electronic documents in a centralized location Real-Time Reporting Active reporting of data and metrics Real-Time Monitoring Active monitoring of systems, applications, or networks Version Control Track revisions and updates made to files and navigate between different versions Task Progress Tracking Track the status and progress of tasks IT Cost Management Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Scheduling Plan availability and assign specific time slots for tasks and resources Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Policy Management Create, manage, and track policies and procedures within an organization Real-Time Analytics Analyze and gain insights into data in real-time Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Rules-Based Workflow Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Audit Trail A record of all activities within the system, including user access, changes made, etc. Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Sarbanes-Oxley Compliance Regulations on a company's internal process when dealing with financial reporting Task Scheduling Track and manage the scheduling of tasks Continuous Deployment A process to automatically release code changes from repository to production environment Source-Code Scanning Scan the initial code written for application development Continuous Delivery Process of building and deploying software from the build to the production environment Prioritization Arrange tasks based on the level of priority or urgency Generative AI Use AI to generate content in the form of text, images, videos, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export Import and export data to and from software applications Access Controls/Permissions Define levels of authorization for access to specific files or systems Bug Tracking Monitor and track bugs and issues in the system. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data For Developers For the intention to be used by developers Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Repository Management Review, track, and manage various types of local and remote repositories Workflow Management Create, design and manage workflows for repetitive tasks Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Application Management Track, manage and store the applications of potential future members, customers or candidates API Application programming interface that allows for integration with other systems/databases AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Data Storage Management Manage and store data in a database Multi-User Collaboration Two-way actions and communication between multiple users in real time Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Version Control Track revisions and updates made to files and navigate between different versions Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Lifecycle Management Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Change Management Track and monitor efficient handling of all changes/transitions Status Tracking Track the status over time for a request, process, asset, or transaction Authentication Verify the identity of users/devices to enable secure access Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Testing Execution of software tests by leveraging automation tools Debugging Detect and remove errors Approval Process Control Manage the process of evaluating documents or requests submitted for approval Build Log Quality Assurance Systematic evaluation of various aspects of a project or service to prevent defects or issues Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Patch Prioritization Determine which patches should receive immediate attention Status Tracking Track the status over time for a request, process, asset, or transaction Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Network Wide Management The ability to manage all patches within a network Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Vulnerability Scanning Discover patch statuses and vulnerabilities Activity Tracking Track and document all activities across devices, networks, and other systems Policy Management Create, manage, and track policies and procedures within an organization Remote Update/Installation Deploy updates or install new software remotely IT Asset Tracking Monitor the movement of one or more IT assets throughout the organization Approval Process Control Manage the process of evaluating documents or requests submitted for approval Automatic Patch Deployment Set a time to deploy patches automatically Access Controls/Permissions Define levels of authorization for access to specific files or systems Customization Create labels for products that contain required information such as colors, sizes, dates, etc. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Patch Testing Test patches before deployment to mitigate security risks Support Ticket Management Allow customers/users to submit support queries and service requests Automatic Scans Setup recurring or automatic scans Active Directory Integration Integrates with Active Directory Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Application Management Track, manage and store the applications of potential future members, customers or candidates API Application programming interface that allows for integration with other systems/databases Risk Assessment Initiate collection and analysis of known risks Scheduling Plan availability and assign specific time slots for tasks and resources Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Generative AI Use AI to generate content in the form of text, images, videos, etc. Real-Time Updates Receive system updates as soon as any changes are made Usage Tracking/Analytics Track and interpret metrics on the usage of company resources AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Patch Management Install software updates and bug fixes remotely Third-Party Integrations Set up connections to third-party platforms to improve business processes Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Real-Time Reporting Active reporting of data and metrics Event Logs A chronological record of actions or occurrences within a network, software, or process Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Show More ## Top-Rated Alternatives [ ![GitHub](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png 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