Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"My experience with Red Canary has been excellent"
5/5
What do you like best about Red Canary?

What I like the best about RC is the protection and monitoring of all endpoints. The account manager is fantasitic and is always letting me know what RC has on the roadmap. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

I do not see any downsides to Red Canary at this point. Review collected by and hosted on G2.com.

Verified User in Construction
EC
Verified User in Construction
Enterprise (> 1000 emp.)
"New customer onboarded"
4.5/5
What do you like best about Red Canary?

I like the automated responses, the ingestion of Micrososft Defender data and that they also consume Azure and firewall data. Their onboarding was fast and efficient, a well defined process. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

You have so synthesize all of the alerts and determine how to address them. It just takes time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Top notch threat detection with personalized service for our organization"
5/5
What do you like best about Red Canary?

Their commitment to not only configuring the environment to our needs, but willingness to search out new and novel ideas to try to best cover all the things we're wishing to implement. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

Sometimes documentation can be lacking for newer features Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Alerts"
4/5
What do you like best about Red Canary?

The interface is quite nice, and the customer support team is pretty approachable. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

The alerts are too automated sometimes, and there are times when a Human analyst is preferred. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Great Partner!"
5/5
What do you like best about Red Canary?

The support from our account team has been top notch and the product has really helped the security of our company. Implementation was real easy. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

No negatives to report. We have been very happy Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Still need additional coverage for identity and cloud security."
3.5/5
What do you like best about Red Canary?

Unlike many traditional MDR providers that rely on automated alerts, Red Canary’s human-driven analysis significantly reduces false positives and provides actionable intelligence. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

Red Canary is excellent in endpoint-focused detection, its coverage outside of EDR such as network, identity, and cloud security is somewhat limited compared to full-spectrum XDR solutions. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great Product!"
4.5/5
What do you like best about Red Canary?

Red Canary has done an excellent job in catching multiple threats that could have been much more serious if not caught Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

So far Red Canary hasn't missed a beat and I have nothing for this field! Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Red canary has been great addition to our resources"
4.5/5
What do you like best about Red Canary?

I really enjoy how easy it is to navigate the Red Canary Dashboard, customer support, and consistent meetings with the RC to describe our environmental stance Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

I personally do not have any dislike about Red canary Review collected by and hosted on G2.com.

JC
john c.
security analyst - Incident Response
Small-Business (50 or fewer emp.)
"Provides actionable insights and recommendations for incident response"
5/5
What do you like best about Red Canary?

i mostly like redcanary due to its analytical structure on how it seamlessly integrates with your endpoints utilizes threat intelligance and automation to reduce work load on security teams. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

there is some lag between the alert in MDE and when RC responds. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Red Canary Partnership"
4/5
What do you like best about Red Canary?

Red Canary is always willing to jump on a call or provide resources for hurdles and roadblocks we have had. The account manager team seems to really focus on their individual clients and being a liaison at any time. The team has always seemed very knowledgeable and willing to investigate more if questions arise.

From their CEO to IC's, they seem very down to earth and always looking for feedback to improve the overall business.

Partnership with them allows our Security team to focus on larger security projects while significantly decreasing alert fatigue on the day to day. The UI is intuitive and easy to maneuver around.

Their integrations are essential to our overall security monitoring/alerting. The implementations of them are very straight-forward and documented well.

Pricing is on par with our needs. Review collected by and hosted on G2.com.

What do you dislike about Red Canary?

Some of the dislikes would be:

- Not FedRAMP authorized...yet.

- At times the customer service response times are not ideal, but seems to be getting better. Review collected by and hosted on G2.com.