--- title: Red Canary Reviews meta_title: 'Red Canary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 131 reviews by the users' company size, role or industry to find out how Red Canary works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 131 scale: '5' date_modified: '2026-08-05' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Red Canary Reviews **Vendor:** Zscaler **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 131 ## About Red Canary Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud. ## Red Canary Pros & Cons **What users like:** - Users praise the **unparalleled customer support** from Red Canary, ensuring a successful security experience with ease. (40 reviews) - Users value the **expert threat detection** by Red Canary, appreciating their in-depth analysis and responsive support. (26 reviews) - Users value the **reliable support** from Red Canary's expert team, ensuring continuous protection against cyber threats. (20 reviews) - Users value the **relevant alerts** from Red Canary, which streamline their focus on important incidents effectively. (16 reviews) - Users highlight the **time-saving integrations** and excellent support from Red Canary, enhancing team's focus on critical tasks. (15 reviews) - Users commend the **exceptional staff expertise** at Red Canary, highlighting their proactive support and deep technical knowledge. (15 reviews) - Users appreciate the **continuous monitoring** of Red Canary, enhancing threat detection with clear insights and minimal false positives. (14 reviews) - Investigation (14 reviews) - Easy Integrations (13 reviews) - Immediate Response (12 reviews) **What users dislike:** - Users experience an **inefficient alert system** with lag and missed notifications, impacting critical threat responses. (13 reviews) - Users face **communication issues** with Red Canary, citing access problems and inconsistent support from various account representatives. (7 reviews) - Users find Red Canary to be **expensive** , citing high costs and concerns over the pricing model and value. (6 reviews) - Users find **difficult navigation** in Red Canary, especially in the mobile app, which requires adjustment over time. (4 reviews) - Users express concerns about **integration issues** , noting a lack of robust options beyond Crowdstrike and delayed promises. (4 reviews) - Users experience **poor customer support** with slow response times and inconsistent service from multiple representatives. (4 reviews) - Lack of Automation (3 reviews) - False Positives (2 reviews) - Inadequate Detection (2 reviews) - Learning Curve (2 reviews) ## Red Canary Reviews ### 1. Excellent MDR Service and Threat hunting **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff G. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Red Canary?** Red Canary has been a game-changer for us. Their active Threat Hunting is amazing. They incorporate AI into the Cyber threat detection and it has reduced the false positives. We are very pleased with their MDR services and how they handle our Cyber posture. They onboarding process was quick and painless. They had us up and running in less than a month. **What do you dislike about Red Canary?** We have only used Red Canary for a short period of time but I do not have any negatives to report on them. **What problems is Red Canary solving and how is that benefiting you?** We did not have a Cyber Security team. Red Canary is our Cyber Security team. They have performed well. The onboarding process was simple and smooth. They were able to find and remediate a few open issues that we had quickly. ### 2. CrossCountry Consulting - Security Compliance Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Keon B. | Security Compliance Analsyt, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** I appreciate Red Canary's proactive approach to cybersecurity, their excellent customer support, and the comprehensive threat detection and response capabilities they offer. **What do you dislike about Red Canary?** There is currently nothing that I dislike about Red Canary at the current moment. **What problems is Red Canary solving and how is that benefiting you?** Red Canary is helping CrossCountry Consulting by securing our environment against cyber threats and data breaches. Their 24x7 service monitors all laptop and server activity to identify and quickly contain threats. This continuous detection and investigation coverage gives us confidence that our environment is protected at all times. ### 3. Effective Threat Detection and Response with Red Canary **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2024 **What do you like best about Red Canary?** What I really like about Red Canary is how easy it makes threat detection and response. It integrates smoothly with our existing tools and provides clear, actionable alerts that cut through the noise. Instead of drowning in false positives, we get meaningful insights backed by their team of experts. The dashboard is intuitive, and the reports are practical, which helps us stay on top of our security game without wasting time. **What do you dislike about Red Canary?** Higher end of the cost scale, lack of hard SLA's on response times. **What problems is Red Canary solving and how is that benefiting you?** Red Canary is helping us sort through the noise of alerts from our tools, identify actual incidents that need our attention, and assisting in responding ot those. This helps our staff focus on more high value projects that help move the business forward. ### 4. Red Canary Doesn't Disappoint **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** I appreciate the service that we receive from Red Canary. Red Canary is quick to respond and I like that we have a dedicated team for support. It's also very easy to use and allows us to track the alerts we recieve. **What do you dislike about Red Canary?** There are a few features that I wish Red Canary had including the ability to see logins from the screen to eliminate the need to toggle back and forth between tools. **What problems is Red Canary solving and how is that benefiting you?** Red Canary is solving the problem of "alert fatigue". We are no longer investigating every alert that comes through. We are confident that Red Canary is going to reach out to us if we need to take action. ### 5. Great system and customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Red Canary?** The customer service and product are great. **What do you dislike about Red Canary?** I do not have anything that I dislike about Red Canary. **What problems is Red Canary solving and how is that benefiting you?** Red Canary is helping us stop potential threats and attackers in real time without the need for immediate review from our team, ultimately saving us time and energy. ### 6. Excellent experience with Red Canary as an MDR partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Red Canary?** Red Canary does an excellent job at ingesting the many noisy alerts we get from our EDR tool and only escalates alerts that are truly meaningful. Furthermore, RC Support and their IR team has been very responsive and easy to work with when we have questions or would like a second opinion. They continue to improve their offerings (Atomic Red Team is virtually a household name in tech now) and offer more value (CTI as of recently). **What do you dislike about Red Canary?** The only downside I can think of would be the effort needed to onboard the solution (which isn't much). **What problems is Red Canary solving and how is that benefiting you?** Helps us have peace of mind that something important might not automatically trigger a response by our SOC, but would get caught by RC. ### 7. Extension of the team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** They are great extension to the team. Providing around the clock monitoring and enrichment to alerts, they help bring down that mean time to detect threats in the environment. I appreciate their investigation data across the client base to help find threats that the other players down. Being reliant on 3rd party definitions that have to appease a wide scope of clients can be determental to early discovery. **What do you dislike about Red Canary?** Appending security around SaaS applications and limitations on involvment in a real incident response situation are the dislikes of avilable options. **What problems is Red Canary solving and how is that benefiting you?** Discovery and threat enrichment to alerts. Bringing down investigation time on positive alerts to remeidate is the greatest benefit. ### 8. Red Canary Sentinel Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Red Canary?** Their deep knowledge of Sentinel and all Microsoft services. **What do you dislike about Red Canary?** Not sure if this was an internal issue or a Red Canary issue but at time the scheduling of meetings were a bit hectic. **What problems is Red Canary solving and how is that benefiting you?** Sentinel Integration ### 9. Awesome team, and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Red Canary?** Having the team monitor all data and respond. I like knowing we have a security over watch that is so responsive, and reactive. **What do you dislike about Red Canary?** There is nothing I dislike about the team or software. **What problems is Red Canary solving and how is that benefiting you?** Monitoring and investigation of events. ### 10. Red Canary is Solid **Rating:** 4.5/5.0 stars **Reviewed by:** Sheldon E. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Red Canary?** Red Canary has accurate threat protection in a easy to view format. Keeps our attention on actual Threats so our screen isn't cluttered, and with automation, we can remediate much quicker. **What do you dislike about Red Canary?** There are some integrations of different systems still needed. DUO being on of them. **What problems is Red Canary solving and how is that benefiting you?** It is helping us save time monitoring and remediating threats. ### 11. Red Canary is a top tier choice in a sea of options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Red Canary?** Red Canary has many seemless integrations that allows them to ingest data from the majority of our vendors and look for red flags. Their costumer support/active remediation team is also top notch and very helpful when needed. **What do you dislike about Red Canary?** I don't have any serious issues with Red Canary, but if I were to nitpick, I'd say that the filtering system is a bit strange in that you can't set specific timeframes to search for. It's all "Less than 1 day ago, Less than 1 week ago, etc" **What problems is Red Canary solving and how is that benefiting you?** Red Canary is helping us by consolidating our many different security products into one manageable solution and alerting/remediating on any validated threats. ### 12. On My Experience with Red Canary **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Red Canary?** I like how quickly we were able to stand the platform up, funnel our data in, and implement some basic playbooks. For our organization, it took about 72 hours while we were in the middle of a very serious security event. In the 4 or 5 years our org has been using it, we were able to greatly improve our overall security posture by being able to bubble up the true threats and automating the responses in our environment while ignoring the rest of the noise. This is in large part due to the work that Red Canary does in the background before my team or my MSSP even sees it. As an example, in my environment for the past 30 days, we have taken in 14 billion telemetry records, Red Canary detected roughly 40, 000 analytic matches, from those analytics about 200 events were found to be potentially threatening, from there Red Canary's CIRT analyzed those events and from those 200 were able to find 2 true threats. Additionally, the file telemetry we funnel in from our endpoints allows us to track file integrity through our Red Canary portal which allowed us to terminate our legacy FIM solution which was fairly convoluted and didn't allow for very granular filtering. One other mention before this turns into a novel. In the few times I've needed to engage customer support, I have had prompt and helpful support to resolve my few issues(usually caused by me). **What do you dislike about Red Canary?** I don't really have any dislikes of the plaftform in the time I have been using it. **What problems is Red Canary solving and how is that benefiting you?** The Red Canary platform really enabled us to find a lot of threats in our environment that we were basically blind to and systematically remediate them through automation playbooks. This really cut down the amount of time a person had to spend doing manual remediation after our previous legacy solutions failed us. ### 13. Red Canary: A Reliable and Responsive MDR Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Red Canary?** Red Canary has been a fantastic partner for our managed detection and response (MDR) needs. Their team members are quick to respond, very knowledgeable, and always supportive when it comes to protecting our environment. They make it easy to trust their expertise and rely on their help. Overall, Red Canary is reliable, responsive, and committed to improving their services. We’re happy to have them as a partner in keeping our organization secure. **What do you dislike about Red Canary?** The only challenge we’ve faced is that some of our identity solutions aren’t fully supported yet. That said, we know they’re working on it, as identity threats are becoming a bigger issue for everyone, including us. **What problems is Red Canary solving and how is that benefiting you?** They help us identify threats in our environment and give us steps to respond and fix any issues. Their tools analyze millions of log entries and alerts to provide us with actionable insights while reducing false positives. We have a fairly small team considering the size of our infrastructure and Red Canary helps augment our staff size. ### 14. Good product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Red Canary?** They take care of review all alerts and events and analyze them by CIRT to determine if they are true or false positives from all integrations. **What do you dislike about Red Canary?** Reporting- it is not user friendly and could be challenging to get data or reports **What problems is Red Canary solving and how is that benefiting you?** All threats and incident response flow. ### 15. Red Canary Customer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Adam G. | VP Platform Security, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Red Canary?** The partnership and collaborative approach that we are not treated like just another customer, and that when we have ideas for ways to improve our customer experience and make suggestions on improvements to the product and services that Red Canary provides an environment of active listening to our concerns and feedback. **What do you dislike about Red Canary?** If I had one complaint I think it would be related to cost as this is my most expensive reoccuring subscription. **What problems is Red Canary solving and how is that benefiting you?** The alerts of potential incidents and the real time reporting so my team can reduce our MTTR from days to hours is one of the biggest benefits. ### 16. I have no issues with the product so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Red Canary?** The UI of the site is and the clarity of the alerts **What do you dislike about Red Canary?** Nothing to report so far. The product seems to be working as designed **What problems is Red Canary solving and how is that benefiting you?** IT is catching alerts and the support is clarifying issues ### 17. professional, transparent, cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Red Canary?** Easy to integrate with my environment. The partnership. Accurate, very minimum false positives. **What do you dislike about Red Canary?** RC counts users based on the number of user objects in Entra ID. A lot of them are shared mailbox, resource accounts, and objects synchronized up from on-prem AD that have no footprints in Azure (test accounts, service accounts, disabled accounts). It makes more sense to count the licensed users instead. **What problems is Red Canary solving and how is that benefiting you?** RC is acting as my SOC team. We don't have the resource and expertise to even triage all the alerts from MS tools in the past. Not we can rely on RC for the initial investigation. ### 18. Amazing customer service and user friendly application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Red Canary?** Red Canary is very easy to use and simple to use. The UI is very direct and does not take much tech background to understand. I am coming from background with no knowledge of tech but picking up RC was simple and the support from the team is unparalleled. I always feel ike I can reach out with a question and know it is answered with confidence. **What do you dislike about Red Canary?** Not much to dislike, but I wouldnt mind more documentation and demos on products **What problems is Red Canary solving and how is that benefiting you?** We are limited in our team members so the automation and strenth of RC portal is very beneficial ### 19. RC Review by ULT **Rating:** 4.5/5.0 stars **Reviewed by:** Cristian W. | Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Red Canary?** The integrations with other vendors and playbooks. **What do you dislike about Red Canary?** Maybe the decommission Endpoint when inactive for days could be incrieased. **What problems is Red Canary solving and how is that benefiting you?** The infected devices are isolated due the playbooks triggers. ### 20. A great example of a non-stop learning MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | VP, Enterprise Systems, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Red Canary?** I like how we have monthly cadence meetings with high quality managers that are interested in our security and success. **What do you dislike about Red Canary?** It would be nice to access threats, playbooks and other features in an app. **What problems is Red Canary solving and how is that benefiting you?** They are finding threat patterns by examining very large amounts of log data from our various security systems and allowing automated capabilities to respond to them. ### 21. Red Canary **Rating:** 5.0/5.0 stars **Reviewed by:** Andre A. | VP of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Red Canary?** R.C has an excellent way of identifiying endpoint either by host name or other IDs should an incident be recorded. In a mid to large environement this is very handy. R.C is one of my favorite tool in my cybersec stack and adds value on a top tier level. **What do you dislike about Red Canary?** Navigating through the mobile app is a bit difficult. A simliar interface with quick notification and incident details would be much appreciated. Im sure feature updates in the future will resolve this. **What problems is Red Canary solving and how is that benefiting you?** Endpoint detection and threat hunting notifications. Key in monotoring my firm's security posture. ### 22. Red Canary Managed Detection and Response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Red Canary?** We have 24x7 eyes on our environment in conjunction with automation rules that I know are protecting our environment and keep our company safe. Their support is top notch and the integration with our MS Defender environment is fantastic. If a feature is missing, they are very responsive in accommodating new requests. **What do you dislike about Red Canary?** No downsides that I am aware of at this time **What problems is Red Canary solving and how is that benefiting you?** We are not a 24x7 shop so having eyes on our environment after business hours is key. Having the remediation option is cost effective when compared to hiring an additional security analyst. ### 23. Feedback Follow-Up **Rating:** 5.0/5.0 stars **Reviewed by:** Shedrick R. | Cybersecurity Analyst l, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** What I like best about Red Canary is the Customer Service and what great product. **What do you dislike about Red Canary?** I have not found anything that I dislike about Red Canary **What problems is Red Canary solving and how is that benefiting you?** As our SOC, RC is instrumental in guiding our organizaton to prevent vulnerabilities from attaching themselves to our network ### 24. Red Canary MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Red Canary?** Red Canary is a great additional layer to EDR telemetry since the agent by itself cannot catch everything. The blogs, intel insights, and other write ups are also really useful resources that help shed light not only on the world of cyber but also Red Canary's coverage and visibility. The threat hunting/intel teams are super useful resources whenever there's security questions be it at a high-level or performing deep-dives specific to the organization. **What do you dislike about Red Canary?** Transparency in how alert triage occurs is an area of improvement. If triaged alerts always had comments of why an analyst chose to mark something a threat/not a threat, that would improve trust in the internal processes and provide clarify of where internal teams should focus investigations. **What problems is Red Canary solving and how is that benefiting you?** Alert fatigue and reducing noise ### 25. great service and flexible services **Rating:** 4.5/5.0 stars **Reviewed by:** Sam A. | Director of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Red Canary?** the integrations with hardware and the automation of threat response **What do you dislike about Red Canary?** you need your own sensor so that we don't have to contract with another vendor **What problems is Red Canary solving and how is that benefiting you?** consuming the huge amount of alerts that we would get from our EDR and filtering out what is really a threat verses just noise ### 26. Red Canary services for MDR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** Onboarding was very well structured with good clarity on how to setup the tool. Great support and response when contacting the threat hunting team. **What do you dislike about Red Canary?** In order to setup the playbook/servies, internal team has to know to identify the assets as groups and name them accordingly in the tool. This took some time for the team to understand. **What problems is Red Canary solving and how is that benefiting you?** Identify and address threats 24/7 for situations with known play book. Getting guidance to responses. ### 27. Review for OTS **Rating:** 5.0/5.0 stars **Reviewed by:** eric l. | Security Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Red Canary?** Regular monthly meetings, good threat hunters, playbook automation is really good **What do you dislike about Red Canary?** sometimes security alerts will be marked as not a threat where our internal analysts will respond to the alert as a threat. **What problems is Red Canary solving and how is that benefiting you?** EDR, threat response automations ### 28. Red Canary Provide a Great Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** RC will work with you to improve your security posture. Always had a great experience with their support and customer managers. The analysis of alerts is detailed and cuts down a large amount of benign alerts **What do you dislike about Red Canary?** RC support work in US timezones, can be tricky to organise a suitable time for meetings. **What problems is Red Canary solving and how is that benefiting you?** Performing detailed analysis on a large volume of events with automated playbooks taking effect in case of malicious activity. ### 29. Great work Red Canary **Rating:** 4.5/5.0 stars **Reviewed by:** Ben K. | Network Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** Red Canary has proven very useful and helps us resolve issues quicker and stay focused on other work. **What do you dislike about Red Canary?** Nothing- they have been great. I would recommend RC to others. **What problems is Red Canary solving and how is that benefiting you?** Red Canary helps rememditate and resolve issues we are alerted about. ### 30. Dedicated to your cyber security **Rating:** 5.0/5.0 stars **Reviewed by:** Rick M. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** Reliable identification and action on items that could be harmful to your systems. Quick response and available for questions at any time. Reporting web site is very informative and easy to read. **What do you dislike about Red Canary?** Not a down side, but you will get notifications for approved remote connections, unless you disable them. **What problems is Red Canary solving and how is that benefiting you?** The ability to react to IOC's 24x7. My I.T. department works first shift, while all of our plants work 24x7. ### 31. Catalina's Red Canary Review **Rating:** 5.0/5.0 stars **Reviewed by:** Etienne B. | Cybersecurity Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Red Canary?** Catalina is a small to medium size company which some MSSP may put less priority when it comes to coverage however throughout the many years with Red Canary and working with their team, never once have I felt as if we weren't a priority client to them. From their customer support, incident response, threat investigation and continous hands-on helping deploy and technology and secure our environment, Red Canary always provide timely and extremely effective services! Also the Threat Investigation integration abilities to add all of our security sources to a single centralized review area has definitly made my and our analysts life easier! (with continous new source options rolling out) **What do you dislike about Red Canary?** I wouldn't go so far as say "dislike", but rather a weakness that has seen continous improvement throught the years is the Red Canary portal. As they need to have it operational for all their customers and not specific for everyone, there can be some limitations or hard time placing feature requests if not enough clients also make the ask. Filtering can be very case sensitive, tagging had some improvements done and myself had some redirect issues something when accessing the home page itself. But overall comparing starting day to where it is now, it's definitly in a much more comfortable position with great reports readily available, more easily navigable and quick automation rules that can be placed. **What problems is Red Canary solving and how is that benefiting you?** Red Canary monitores and provides access to our EDR agents and other Security sources under a unified protal which we have been using as evidence for SOC2 controls as well as all incidents triaging. The Threat Investigation concern gives us almost a "mini-SIEM" option that, while transitioning from actual SIEM solutions, we knew we still had a data point collecting our firewall, EDR, Azure and other alert sources (while it's not at the logs level of a SIEM, we never felt as if we had a full blind spot). ### 32. Stellar service and truly care about protecting their customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Clint A. | Systems Admin Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Red Canary?** Always updating their software and quick to respond to any threats or questions. **What do you dislike about Red Canary?** Nothing of concern at this time. No issues. **What problems is Red Canary solving and how is that benefiting you?** They constantly monitor and protect our computers and servers .. less for me to worry about. ### 33. Cybersecurity expertise for small organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Mike E. | Technology Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Red Canary?** I like that I can be as hands-on or as hands-off as I want or need to be with the service. Being a small organization, we don't have the expertise or time to manage cybersecurity all on our own. Red Canary is our eyes on our systems and network. They provide easy -to-implement actions that get triggered based on the type of event. Their experts are always available to answer questions and help us explain how the actions work. **What do you dislike about Red Canary?** I wish there were reports or statistics that could quantify the value provided by Red Canary to our organization. It would be nice to show executive leadership what we get for our investment in Red Canary. **What problems is Red Canary solving and how is that benefiting you?** Red Canary provides the cybersecurity expertise that we lack. We're a small organzation, so we don't have a cybersecurity expert on staff or have someone dediticated to it. Red Canary provides our the expertise that we need to protect our systems and data. ### 34. Fantastic! **Rating:** 4.5/5.0 stars **Reviewed by:** Reece W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Red Canary?** After the inital setup of playbooks for our environment, it's pretty much set it and forget it. Love the monthly updates and newletters as well. **What do you dislike about Red Canary?** I really don't have any dislikes with Red Canary. **What problems is Red Canary solving and how is that benefiting you?** The ever changing world of cyber security. ### 35. Very Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** What I like best about Red Canary is the high-touch communication, whether it's routine updates, monthly reviews, or assistence with investigations -- the communication has always been above & beyond. **What do you dislike about Red Canary?** There are no particular downsides or things I dislike about Red Canary. **What problems is Red Canary solving and how is that benefiting you?** As an organization with a very small head-count for security operations, Red Canary perfectly supplements our monitoring and response for security incidents. ### 36. Love the product! **Rating:** 5.0/5.0 stars **Reviewed by:** Aki W. | Cyber Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** How convenient it is with threat hunters always supporting us with alerts and any issues occur, they are always there to help. Playbooks we can configure in the platform is a game changer! **What do you dislike about Red Canary?** Honestly, can't think of anything else! Our customer success Kyle is awesome! **What problems is Red Canary solving and how is that benefiting you?** 24/7 support since we can only get to resolving alerts when we can, some days and times of the day, our team members can be unavailable. ### 37. It's just OK **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Red Canary?** The tool itself is somewhat useful for seeing what's going on in our ecosystem **What do you dislike about Red Canary?** The vendor support has been all over the place. We've had I think 4 separate reps in the time I've been using the tool. Red Canary was supposed to submit a proposal for an RFP we had and they totally dropped the ball on doing so. **What problems is Red Canary solving and how is that benefiting you?** Personally, I don't think it is benefitting me all that much. ### 38. Red Canary has been user-friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Red Canary?** - GUI is user-friendly and easy to navigate. - Tech support resource is helpful and quick to respond. - Monthly sync up is scheduled with Success manager to go over updates and improvements. **What do you dislike about Red Canary?** None so far - but we're currently working on integrating automation with our Red Canary processes. **What problems is Red Canary solving and how is that benefiting you?** Red Canary is providing: 1.) one-stop platform in reviewing threat alerts from multiple sources and 2.) active remediation based on configured policies. ### 39. Red Canary is integral to our organizations security posture **Rating:** 5.0/5.0 stars **Reviewed by:** Rob A. | Sr. Cybersecurity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Red Canary?** The support, threat analyst team and the constantinitoring has been great! **What do you dislike about Red Canary?** I don't have anything that I dislike about the product **What problems is Red Canary solving and how is that benefiting you?** The biggest help that we utilize this tool for is 24/7 monitoring ### 40. Amazing Expereince **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon T. | IT Security | Infrastructure Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Red Canary?** The white glove treatment i receive from the support team when reaching out about issues a little beyond the scope. They are always willing to help and point me in the right direciton. **What do you dislike about Red Canary?** There isn't much i have to say outside of the positve thoughts. **What problems is Red Canary solving and how is that benefiting you?** As a lean IT team, it gives me the flexablity to make sure the business is secured while i tend to other infrastructure tasks. ### 41. My experience with Red Canary has been excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Red Canary?** What I like the best about RC is the protection and monitoring of all endpoints. The account manager is fantasitic and is always letting me know what RC has on the roadmap. **What do you dislike about Red Canary?** I do not see any downsides to Red Canary at this point. **What problems is Red Canary solving and how is that benefiting you?** RC is solving the issue of not having endpoints vulerable to ransomware. This protection helps us not have to have downtime if our network is attacked. ### 42. New customer onboarded **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Red Canary?** I like the automated responses, the ingestion of Micrososft Defender data and that they also consume Azure and firewall data. Their onboarding was fast and efficient, a well defined process. **What do you dislike about Red Canary?** You have so synthesize all of the alerts and determine how to address them. It just takes time. **What problems is Red Canary solving and how is that benefiting you?** 24X& eyes on our environment. It takes pressure off our internal team and gives us a greater level of security over our environment. ### 43. Top notch threat detection with personalized service for our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** Their commitment to not only configuring the environment to our needs, but willingness to search out new and novel ideas to try to best cover all the things we're wishing to implement. **What do you dislike about Red Canary?** Sometimes documentation can be lacking for newer features **What problems is Red Canary solving and how is that benefiting you?** Providing more in-depth investigations into detections and threats within our environment. Also provides 24 hour eyes on for any threats that happen during non-business hours. ### 44. Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Red Canary?** The interface is quite nice, and the customer support team is pretty approachable. **What do you dislike about Red Canary?** The alerts are too automated sometimes, and there are times when a Human analyst is preferred. **What problems is Red Canary solving and how is that benefiting you?** It get rids of alot of the false positive. ### 45. Great Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** The support from our account team has been top notch and the product has really helped the security of our company. Implementation was real easy. **What do you dislike about Red Canary?** No negatives to report. We have been very happy **What problems is Red Canary solving and how is that benefiting you?** We are not large enough to keep a full time security person so this fills our need. ### 46. Still need additional coverage for identity and cloud security. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Red Canary?** Unlike many traditional MDR providers that rely on automated alerts, Red Canary’s human-driven analysis significantly reduces false positives and provides actionable intelligence. **What do you dislike about Red Canary?** Red Canary is excellent in endpoint-focused detection, its coverage outside of EDR such as network, identity, and cloud security is somewhat limited compared to full-spectrum XDR solutions. **What problems is Red Canary solving and how is that benefiting you?** Security monitoring ### 47. Great Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Red Canary?** Red Canary has done an excellent job in catching multiple threats that could have been much more serious if not caught **What do you dislike about Red Canary?** So far Red Canary hasn't missed a beat and I have nothing for this field! **What problems is Red Canary solving and how is that benefiting you?** Red Canary lets my team focus on the day-to-day of the business knowing we've got someone watching our backs! ### 48. Red canary has been great addition to our resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Red Canary?** I really enjoy how easy it is to navigate the Red Canary Dashboard, customer support, and consistent meetings with the RC to describe our environmental stance **What do you dislike about Red Canary?** I personally do not have any dislike about Red canary **What problems is Red Canary solving and how is that benefiting you?** Red Canary has helped quickly and efficently identified and resolve incident as they occur. ### 49. Provides actionable insights and recommendations for incident response **Rating:** 5.0/5.0 stars **Reviewed by:** john c. | security analyst - Incident Response, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Red Canary?** i mostly like redcanary due to its analytical structure on how it seamlessly integrates with your endpoints utilizes threat intelligance and automation to reduce work load on security teams. **What do you dislike about Red Canary?** there is some lag between the alert in MDE and when RC responds. **What problems is Red Canary solving and how is that benefiting you?** 24/7 monitoring and automaition ### 50. Red Canary Partnership **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Red Canary?** Red Canary is always willing to jump on a call or provide resources for hurdles and roadblocks we have had. The account manager team seems to really focus on their individual clients and being a liaison at any time. The team has always seemed very knowledgeable and willing to investigate more if questions arise. From their CEO to IC's, they seem very down to earth and always looking for feedback to improve the overall business. Partnership with them allows our Security team to focus on larger security projects while significantly decreasing alert fatigue on the day to day. The UI is intuitive and easy to maneuver around. Their integrations are essential to our overall security monitoring/alerting. The implementations of them are very straight-forward and documented well. Pricing is on par with our needs. **What do you dislike about Red Canary?** Some of the dislikes would be: - Not FedRAMP authorized...yet. - At times the customer service response times are not ideal, but seems to be getting better. **What problems is Red Canary solving and how is that benefiting you?** Day to day alert fatigue and a triage branch of our operations. Also a source of threat intel source and consultant. ## Red Canary Discussions - [How does Red Canary work?](https://www.g2.com/discussions/how-does-red-canary-work) - 1 comment - [View Red Canary pricing details and edition comparison](https://www.g2.com/products/red-canary/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+22%3A36%3A00+-0500&secure%5Bsession_id%5D=bca92ff2-9ce9-4e6c-aa96-c99b8ed396a6&secure%5Btoken%5D=fe2ae3a60bd45850e2310652f513aa1254b1aa8949ddd986fefa256660c0e771&format=llm_user) ## Red Canary Integrations - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) ## Red Canary Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top Red Canary Alternatives - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (887 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (415 reviews)