I really like Recruit CRM & ATS for managing my database of accountants and financial professionals, keeping everything handy in one place. Our team uses email sequencing and appreciates the advanced search feature because it allows us to filter our large database of candidates based on specific requirements. The radius search tool is particularly handy, helping us find people in close proximity to the job location. I also like that most things in the app are preset, and if there are any custom fields needed, they help you create those. It's not difficult to use, and overall, I really like the app. I've even recommended it to my colleagues, who are all now using the app. Review collected by and hosted on G2.com.

Licenses are a bit on the costlier end. So I would say they need to come with a lesser priced model. Maybe if the platform could be slightly faster. Review collected by and hosted on G2.com.

What I like most about Recruit CRM & ATS is its search capability. I spent a lot of time looking at competitive products to make sure I had the best search capability and the most comprehensive parsing, and all the research I did led me to Recruit CRM. It does most of what I required, whereas many of the other systems do not. It handles Boolean, but also has an AI assist, and I didn't have these things in my other system. It's an all-in-one system that incorporates all the latest capabilities that my thirty year old system does not. The parsing captures a lot of things my previous system would not, including ZIP code, title, and corporations that it worked for, and it would automatically load those corporations. The setup was not that difficult once I got the hang of it. It did take some time to learn the different ways in which Recruit CRM implemented their fields, but once I got the hang of that and learned more about customization, with their assistance I was able to convert over. It's a very good system. Review collected by and hosted on G2.com.

{"I would say the implementation of AI is not perfect.","I have the advantage of using large language models outside of Recruit CRM & ATS and incorporating them into the search bar to get full AI capability when creating a Boolean string.","It did take some time to learn the different ways in which Recruit CRM & ATS implemented their fields.","I'm still testing the system now to see if it has converted completely.","I use it with JuiceBox even though they currently are not integrated.","I only say eight because it's very difficult for me to ever recommend a nine and impossible for me to recommend a 10 since nothing's perfect."} Review collected by and hosted on G2.com.

What I like most is their customer service. I give them a 10 out of 10 on it. Once a month I set up a call with maybe 10 questions or so and send it to my account manager ahead of time. She always comes very well prepared and ready to answer all those questions, and if there isn't a solution, she almost always elevates it to their technical team to see if it's something they can do or maybe even add it to the program. The platform as a whole works extremely well. It's very intuitive and easy to learn. For the recruiting industry it's excellent and has everything you really generally would need. The customizability is pretty nice. As far as CRMs and ATSs go, they're top notch and have everything you'd ever need, and they're very affordable. It's a platform built for recruiters, whereas Salesforce is extremely customizable but extremely difficult to get exactly how you want it, and it costs more. The initial setup was very easy. Everything works well for me, and all the small things I've needed help with, they've had a solution on a training call or it's something they're working on. Review collected by and hosted on G2.com.

{"Everything works well for me.","Not at this time. All the small and small things, that I've needed help with, they've had a solution for it on a training call, or it may be something that they're working on."} Review collected by and hosted on G2.com.

I really appreciate the email sequencing feature in Recruit CRM & ATS. It's been a major part of my workflow because I can create a sequence and have multiple emails added to it so I don't have to constantly follow up with my candidates and clients. The system automatically sends out emails, which is a big help. Additionally, the invoicing tool is another feature that stands out for me. It's super handy because it allows me to create and send invoices with just one button click, saving me so much time compared to when I was using Xero. It customizes the invoice based on our standard template, which makes our work much faster and easier. Review collected by and hosted on G2.com.

One of the features that could be improved is the data enrichment tool. It's not as powerful because I have the data enrichment subscription, which is an add-on product of their platform. It does not give very accurate phone numbers and does not provide phone numbers for all the profiles. But still, it is basic and gets the work done. Review collected by and hosted on G2.com.

Having used Recruit CRM for over four years, what stands out most is the combination of functionality, ease of use, and customer support.

The platform provides everything we need to manage our recruitment process efficiently, from candidate management and CRM functionality through to workflow automation, reporting, and communication tools. It is intuitive, continually evolving, and has helped us streamline many of our recruitment and business development activities.

What truly differentiates Recruit CRM, however, is the people behind the platform. The support team is responsive, knowledgeable, and genuinely invested in helping their customers succeed. More recently, during a particularly challenging period for our business, Sanjib went above and beyond to understand our situation and work with us to find a solution that allowed us to retain our data and relationship with Recruit CRM. That level of empathy, flexibility, and customer care is rare and speaks volumes about the company’s values.

Recruit CRM has been a trusted partner to our business for many years, and I would highly recommend the platform to any recruitment business looking for a robust ATS/CRM backed by exceptional customer service. Review collected by and hosted on G2.com.

There is very little to dislike about the platform overall. Like any system that offers a broad range of functionality, there can occasionally be features or updates that take a little time to learn or fully optimise within your existing processes. However, the Recruit CRM team is continually investing in improvements and is highly receptive to customer feedback.

If I had to identify one area, it would be that some of the more advanced functionality and customisation options could benefit from additional user guidance or best-practice examples to help users maximise the platform's full potential. That said, the support team is always available to assist, making any learning curve relatively short.

Overall, the benefits of the platform far outweigh any minor challenges, and Recruit CRM has remained an important part of our business operations for over four years. Review collected by and hosted on G2.com.

What I like most about Recruit CRM & ATS is how intuitive and complete the platform is. It combines applicant tracking (ATS) and client relationship management (CRM) very effectively, which makes it easy to manage the entire recruiting process in one place.

The interface is clean and user-friendly, allowing teams to adopt the tool quickly and work more efficiently. The automation features, visual candidate pipelines, and integrations with email and LinkedIn help save a lot of time on administrative tasks and allow recruiters to focus more on the strategic side of recruiting.

I also really appreciate the reporting capabilities and the visibility it provides into each stage of the hiring process, making it easier to make faster, data-driven decisions. Overall, it’s a very powerful tool that significantly improves recruiting workflow and team productivity. Review collected by and hosted on G2.com.

while the platform is generally very intuitive, some advanced features take time to fully discover or configure, and the learning curve can be slightly steeper for new users who want to take advantage of all the available functionality.

That said, these are relatively minor issues compared to the overall value the platform provides, and the continuous updates and support help address many of these points over time. Review collected by and hosted on G2.com.

Ease of use is excellent, highly customizable, can easily add custom fields, workflows, sequences, views and templates to build your hiring process and pipelines. You can bring legacy SaaS and other platforms, as well as integrate new tools via API, Zapier, Integrately, Make, n8n, etc. I had over 475,000 ATS/CRM records and RecruitCRM Customer Success and Data Migrations teams were outstanding. Thorough, professional, knowledge and strong accountability culture and communications skills. The website integrations, connections to major job boards, and automation tools are making all aspects of our recruiting operations more productive and accurate. Sourcing, submission, client communications, lead generation and nurturing. The integration with linkedin is very useful. Review collected by and hosted on G2.com.

It's early. Any issues I have with a platform now is a ME Problem. I used my last ATS for 18 years, as was quite expert as both a use and an admin (I own this agency) More to learn, for me. Review collected by and hosted on G2.com.

What I really like about RecruitCRM is how complete and structured the system is. Once you understand how it works, it becomes a very powerful and clear platform to manage your candidates, clients, and processes.

The integrations with email work very smoothly and it really helps with keeping track of follow ups and communication. I also see frequent updates and new features being added, especially around AI, which shows they are continuously improving the product.

And I have to mention Sanjib. He has been amazing. He responds very quickly, is always willing to jump on a call and really takes the time to help me with my questions. That makes a huge difference. Review collected by and hosted on G2.com.

For me personally, the system can feel a bit overwhelming at times because there are so many features and possibilities. If you are not very technical like me, it can take some time to fully understand everything.

That being said, with the help of Sanjib I always figure it out in the end, which makes the experience a lot better. Review collected by and hosted on G2.com.

I love that Recruit CRM & ATS is the most customizable platform I have known, after testing other tools like Hellowork, Cadremploi, and Beetween. Innovations are frequent, with several updates each month, and customer support is significantly superior to other more expensive ATS. The ability to go very far in customization perfectly matches our high-level recruitment agency's activity, where our processes often differ from those in the market. Also, the initial setup was very well supported by the Customer Success team and developers, which allowed us to make the tool exactly as we wanted. Finally, I find that the cost is very advantageous compared to competitors, which makes it even more attractive. Review collected by and hosted on G2.com.

The native statistical part of the application remained modeled on the native pipelines and properties, which made the statistics incorrect for our customization. Although a more advanced paid version exists, this makes the overall cost less attractive. Review collected by and hosted on G2.com.

I like that Recruit CRM & ATS is specifically designed for recruitment agencies and is extremely flexible in adapting processes to what each agency needs. This is especially valuable for us because we are a boutique company that handles multiple products and services. Additionally, during the initial setup, we received a lot of guidance, which was very helpful. Review collected by and hosted on G2.com.

I think the UI could still be improved. Review collected by and hosted on G2.com.