The platform is largely intuitive so you can learn on your own the functionality. Support is also great to step in when needed. You can create tasks for online bulletin boards or host one on one or group sessions. Review collected by and hosted on G2.com.

There is no live support for interviews and when the platform is having tech issues during a session you are not notified and need to make split second decisions to troubleshoot on your own. Review collected by and hosted on G2.com.

I like that you can run multiple different types of projects on recollective, such as focus groups, individual interviews or creative writing exercises. Review collected by and hosted on G2.com.

Sometimes the reminder system does not properly and I have to manually send reminders/emails out to our participants. I get a lot of complaints saying that people have never received my email or reminder from recollective that their activity is coming up since it goes to the spam folder. Review collected by and hosted on G2.com.

I've used recollective for several projects and I like the immediate to videos, the ability to click on any part of the transcript and have the video skip to that section but that's about all. Review collected by and hosted on G2.com.

I find the platform confusing to navigate (finding the right project amongst many) and the automated transcription feature is useless as half of the words are wrong. Review collected by and hosted on G2.com.

I like the variety of tasks that a user can do within the platform. Review collected by and hosted on G2.com.

There are bugs from time to time within transcripts and lagginess. Review collected by and hosted on G2.com.

I like the wide variety of questions, polls, and activities available to program. Review collected by and hosted on G2.com.

With large amounts of data, the download process is often lengthy. Review collected by and hosted on G2.com.

I really like recollective for running an online community and getting both quant and qual data. It is very user friendly for the moderator as well as participants. I like how flexible the format is so you can ask different styles of questions. Review collected by and hosted on G2.com.

I don’t like how hard it is to have panelist skip irrelevant questions because you have to make segments. Also I wish you could use segments when looking at data. Review collected by and hosted on G2.com.

The Ramius platform offers a great way to recruit, manage, and engage an online community. The platform itself is intuitive and offers lots of ways to encourage participation in discussions and activities. What I like most about the platform, is it allows participants to comment on the comments of other in the community and create their own separate and organic discussions. We gain a lot of insight from these interactions, especially insight we didn't know we needed to gain. On the community participant side, it seems to be easy to use and to contribute to the conversation. Review collected by and hosted on G2.com.

We have to use a different platform to survey out target audience to make sure we can construct the online community with the different voices we hope to capture and that will likely be engaged the the activities and discussions. Our online community is made up of our current members. It would be nice if we could use the same platform for that initial recruitment survey. That said, this does not pose a significant stumbling block and we use that other survey platform for other initiatives anyway. Review collected by and hosted on G2.com.

it is very easy to use, mostly these kind of tools needs you to go through documents to set it up but this is very intuitive . This is so well conceptualize that it fit to any kind of situation. you don't have to depend on third party to collect data and look for result, it right there Review collected by and hosted on G2.com.

Though it is self explanatory, need little guidance for setting this up. it also does not fit in budget for professional support if you have small budget Review collected by and hosted on G2.com.

Have been doing research to get best tool in the market for user engagement. This is far better than other tools available in terms of data quality, engagement, result and cost effectiveness . Review collected by and hosted on G2.com.

though it deliver fast result but sometime when many components get involve it take time to display everything at once. Also, have seen lagging in scaling. Review collected by and hosted on G2.com.

Powerful and flexible, Recollective is the world's most innovative product to meet their sophisticated and advancing research needs. Eliminate or reduce recruiting costs. Review collected by and hosted on G2.com.

There is room for improvement, such as setting up and deploying a study, which takes more time compared to other products in the market. Also, if they make reporting and transcription easy to use, that would be awesome. Review collected by and hosted on G2.com.